Belkin F1DB102P2-B User Manual - Page 17

section Troubleshooting My computer does not boot up when connected to the KVM Switch, but works fine when I connect the keyboard, video, and mouse directly to 1 the computer. • Make sure that the keyboard and mouse cables are connected tightly between the KVM Switch and the computer. 2 • Check that the keyboard and mouse cables are not crossed. • Check the cable connections. 3 I am getting ghosting, shadowing, or fuzzy images on my monitor. • Check that all video cables are inserted properly to the Cable Kit. 4 • Check that the monitor you are using supports the resolution and refresh-rate setting on your computer. 5 • Lower the video resolution of your monitor. • Check that the cable length does not exceed 25 feet. • Check that the graphics card you are using supports the resolution and 6 refresh-rate setting on your computer. • Connect the monitor directly into the computer with which you are having trouble to see if the problem still appears. 7 I am getting a black screen on my monitor. 8 • Check that all video cables are inserted properly. • Check that the keyboard cable is connected and inserted properly between the computer and the appropriate port on the KVM Switch. • Move the mouse and see if it is necessary to log in as a user. • Connect your monitor directly to the computer to verify that your monitor is functioning properly. The computer does not detect a keyboard and I get a keyboard error reported at boot up. • Check that the keyboard cable on the KVM Switch is completely connected to your computer. Tighten any loose connections. • If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsoft keyboard driver. 15 15