Belkin F1DP108G User Manual - Page 77

Problem, Solution

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Troubleshooting Problem: When I switch from one port to another, mouse movement is 1 completely erratic. Solution: 2 • Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 mouse or a Microsoft 3 server-compatible PS/2 mouse. • Make sure you do not have any mouse drivers loaded in your ConfigureSYS 4 or AUTOEXEC.BAT files. • Avoid moving the mouse or pressing the mouse button when switching ports 5 on the Switch. • Stop moving the mouse, wait for five seconds, and then move the 6 mouse again. The Server Interface Module will synchronize the mouse movement automatically. 7 USB Problem: 8 I am connecting the USB Server Interface Module to my USB server and my keyboard and mouse do not work. 9 Solution: • Prior to connecting the USB Server Interface Module, make sure that the HID 10 USB driver is installed on each server. (To install the HID USB driver, connect a USB mouse and USB keyboard to the server. A Windows operating system should automatically install the drivers.) section 73

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section
73
Troubleshooting
Problem:
When I switch from one port to another, mouse movement is
completely erratic.
Solution:
•
Make sure you do not have more than one mouse driver installed. Make
sure that the driver is either for a standard PS/2 mouse or a Microsoft
server-compatible PS/2 mouse.
•
Make sure you do not have any mouse drivers loaded in your ConfigureSYS
or AUTOEXEC.BAT files.
•
Avoid moving the mouse or pressing the mouse button when switching ports
on the Switch.
•
Stop moving the mouse, wait for five seconds, and then move the
mouse again. The Server Interface Module will synchronize the mouse
movement automatically.
USB
Problem:
I am connecting the USB Server Interface Module to my USB server and
my keyboard and mouse do not work.
Solution:
•
Prior to connecting the USB Server Interface Module, make sure that the HID
USB driver is installed on each server. (To install the HID USB driver, connect
a USB mouse and USB keyboard to the server. A Windows operating system
should automatically install the drivers.)