Belkin F8GFPC001 F8GFPC001 User Manual - Page 6
Tech Support - nostromo n50 speedpad
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P73877-F8GFPC001_n50_t_man.qxd 11/13/01 1:15 PM Page 10 TROUBLESHOOTING When I start the game with the Loadout Manager, there is no response or control from my n50 SpeedPad. • Check the status in the "Game Controller" icon in the Control Panel (click "Start", "Control Panel", "Game Controllers"). Make sure the controller is listed in the "Game Controller" panel and the status is listed as "OK". • In your game, make sure the keyboard is selected as the default controller. • Make sure your controller cable is connected properly. • In the Windows "Control Panel/Game Controllers" window, make sure the window shows the name of your Nostromo controller and "OK". If you don't see this line, or if it says "not connected", unplug the controller and uninstall the software and drivers. Then reboot, reinstall the software, and plug in the controller. If you are using Windows 2000, be sure to plug in the controller first. • Make sure your button assignment is what you think it is. After using the Loadout Manager, Windows is acting erratically, as if a keyboard button was constantly pressed. • If you are using the n50 SpeedPad, center the throttle wheel. The throttle wheel is not auto-centering, so if there is a function assigned to the forward position of the throttle in automatic mode, the computer will recognize that function as being constantly pressed. ° To eliminate this situation, keep the throttle wheel centered when not playing, or assign that function to another button. ° Another way to alleviate the situation is to assign the function to the throttle position, not as a button press but as a macro, because a macro will register the pressing and releasing of that function. The button functions are not what they should be in the profile I am using: • Check to see if the original keyboard assignments within the game options have been changed. If the original keyboard key assignments in the game have changed, it will affect your profile because your profile functions are based on keyboard functions. In Windows 2000, the Nostromo drivers did not load and the controller is only being recognized as an HID device. • In Windows 2000, the controllers MUST BE PLUGGED IN BEFORE AND WHILE INSTALLING THE SOFTWARE ON THE CD. • Unplug the controller. • Uninstall any Nostromo software, including device drivers. • Restart the computer. • Plug in the Nostromo game device you want to use. Allow the device to install without the Nostromo Software Interface CD. • While the controller is still plugged in, install the software interface and drivers on the CD. The game freezes. • Restart your computer The SpeedPad is not in the Windows Control Panel. • Unplug your SpeedPad, and uninstall the software and drivers. Then reboot, reinstall the software, and plug in the unit. If you are using Windows 2000, be sure to plug in the SpeedPad before rebooting. When I install the software in Windows XP, Microsoft recommends ending the installation because the drivers have not been "signed". What should I do? • You must select "Continue Anyway" to finish the installation. Your controllers will function normally without being signed. When I install the software on Windows XP, I am asked to install several devices that I don't have. Is this an error? • This is not an error. These virtual devices are part of the internal code of the Nostromo Array Programming Software and are normally installed in the background. If you are asked to install several virtual devices, it simply means that the "digital signature" has not been detected by Windows XP. Your controllers will function normally without being signed. • To continue installation of the Nostromo Array Programming Software, please follow the on-screen instructions in the "New Hardware Installation" wizards and install all the virtual devices. 8 If you are still having problems, contact Belkin Tech Support at the numbers below. First make sure that the problem you are having is related to the Nostromo game controllers and the Nostromo Array Programming Software, and is not an issue with the game you are playing. If you are having problems with the game, please contact the game publisher directly. Tech Support US Tech Support belkin.com/support/tech/ Phone: 800.223.5546, extension 2263 310.898.1100, extension 2263 Fax: 310.604.2089 E-mail: [email protected] Europe Tech Support 00 800 223 55 460 [email protected] Australia Tech Support Toll-Free 1800 666 040 New Zealand Tech Support Toll-Free 0800 441 913 FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Components, of 501 West Walnut Street, Compton CA 90220, declare under our sole responsibility that the product, F8GFPC001 to which this declaration relates, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CE Declaration of Conformity We, Belkin Components, declare under our sole responsibility that the F8GFPC001, to which this declaration relates, is in conformity with Generic Emissions Standard EN55022 1998 and with Generic Immunity Standard EN55024 1998. Belkin Components Limited Lifetime Warranty Belkin Components warrants this product against defects in materials and workmanship for its lifetime. If a defect is discovered, Belkin will, at its option, repair or replace the product at no charge provided it is returned during the warranty period, with transportation charges prepaid, to the authorized Belkin dealer from whom you purchased the product. Proof of purchase may be required. This warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; if the product has been modified without the written permission of Belkin; or if any Belkin serial number has been removed or defaced. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. BELKIN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No Belkin dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty. BELKIN IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH BELKIN PRODUCTS. Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations of exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. 9