Belkin F8T003_v2 F8T003_v2 User's Manual - Page 29

Troubleshooting

Page 29 highlights

5 Troubleshooting 5.1 CANNOT CONNECT TO A PAIRED DEVICE Paired devices are always displayed in My Bluetooth Places, even if the remote device is out of range or not powered up. Verify that the remote member of the pair is within radio range, and powered up, and then attempt the connection again. 5.2 CANNOT DISCOVER SERVICES ON AN UNPAIRED REMOTE DEVICE The remote device may not be powered up or may be out of range. ?? Verify that the remote device is powered up. ?? Verify that the remote device is in "Connectable" mode (Bluetooth Configuration Panel > Accessibility tab). ?? Perform a Search for Devices to verify that the device is within range. 5.3 DIAL-UP NETWORKING SERVICE DOES NOT START The Dial-Up Networking service will not start unless a properly configured modem is attached to the server. ?? Verify that the modem is usable as a local device on the computer to which it is attached. ?? In the Bluetooth Configuration Panel, Local Services tab, double-click the Dial-Up Networking service: ?? Click the down arrow in the Modem field and select the modem that will be used to dial out. ?? Click "OK". ?? Click "OK" again to close the Bluetooth Configuration Panel. 5.4 DETERMINE THE BLUETOOTH DEVICE ADDRESS (BDA) OF MY HARDWARE DEVICE In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section, select the device you want to determine the address of. In the Device Properties section of the dialog box, the fourth entry, Device Address, is the BDA of the selected Bluetooth device. 5.5 DETERMINE THE VERSION OF THE HOST CONTROLLER INTERFACE (HCI) In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the fifth entry provides Bluetooth Specification compliance information for the Host Controller Interface. The sixth entry contains the Specification Revision information for the Host Controller Interface, if appropriate. 5.6 DETERMINE THE VERSION OF THE LINK MANAGER PROTOCOL (LMP) In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the seventh entry provides Link Manager Protocol version number information. The eighth entry contains the Link Manager Protocol sub-version number information, if appropriate. 5.7 FIND INFORMATION ABOUT THE BLUETOOTH HARDWARE ATTACHED TO MY COMPUTER In the Bluetooth Configuration Panel, select the Hardware tab. 5.8 INTERNET CONNECTION SHARING DOES NOT WORK This occurs because Internet Connection Sharing was enabled when Bluetooth was installed (this is a Microsoft Windows behavior and is considered proper operation). To resolve the "problem": 1. Disable Sharing for the Ethernet adapter: a) Windows Control Panel > Network and Dial-Up Connections b) Right-click "Local Area Connection", select "Properties", and then select the Sharing tab. c) Clear (uncheck) the box for "Enable Internet Connection Sharing for this connection" and click "OK". 2. Re-enable Sharing for the Ethernet adapter; repeat Step 1.c.), and select (check) the sharing box. If offered an option to select an adapter, select "Bluetooth network adapter". (This option will not appear unless more than one adapter is available.) 29

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29
5
Troubleshooting
5.1
C
ANNOT CONNECT TO A PAIRED DEVICE
Paired devices are always displayed in My Bluetooth Places, even if the remote device is out of
range or not powered up.
Verify that the remote member of the pair is within radio range, and powered up, and then attempt
the connection again.
5.2
C
ANNOT DISCOVER SERVICES ON AN UNPAIRED REMOTE DEVICE
The remote device may not be powered up or may be out of range.
??
Verify that the remote device is powered up.
??
Verify that the remote device is in “Connectable” mode (Bluetooth Configuration Panel >
Accessibility tab).
??
Perform a Search for Devices to verify that the device is within range.
5.3
D
IAL
-
UP
N
ETWORKING SERVICE DOES NOT START
The Dial-Up Networking service will not start unless a properly configured modem is attached to
the server.
??
Verify that the modem is usable as a local device on the computer to which it is attached.
??
In the Bluetooth Configuration Panel, Local Services tab, double-click the Dial-Up Networking
service:
??
Click the down arrow in the Modem field and select the modem that will be used to dial out.
??
Click “OK”.
??
Click “OK” again to close the Bluetooth Configuration Panel.
5.4
D
ETERMINE THE
B
LUETOOTH
D
EVICE
A
DDRESS
(BDA)
OF MY HARDWARE DEVICE
In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section, select the
device you want to determine the address of. In the Device Properties section of the dialog box,
the fourth entry, Device Address, is the BDA of the selected Bluetooth device.
5.5
D
ETERMINE THE VERSION OF THE
H
OST
C
ONTROLLER
I
NTERFACE
(HCI)
In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the
fifth entry provides Bluetooth Specification compliance information for the Host Controller
Interface.
The sixth entry contains the Specification Revision information for the Host Controller Interface, if
appropriate.
5.6
D
ETERMINE THE VERSION OF THE
L
INK
M
ANAGER
P
ROTOCOL
(LMP)
In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the
seventh entry provides Link Manager Protocol version number information.
The eighth entry contains the Link Manager Protocol sub-version number information, if
appropriate.
5.7
F
IND INFORMATION ABOUT THE
B
LUETOOTH HARDWARE ATTACHED TO MY COMPUTER
In the Bluetooth Configuration Panel, select the Hardware tab.
5.8
I
NTERNET
C
ONNECTION
S
HARING
D
OES
N
OT
W
ORK
This occurs because Internet Connection Sharing was enabled when Bluetooth was installed (this
is a Microsoft Windows behavior and is considered proper operation).
To resolve the “problem”:
1.
Disable Sharing for the Ethernet adapter:
a)
Windows Control Panel > Network and Dial-Up Connections
b)
Right-click “Local Area Connection”, select “Properties”, and then select the Sharing tab.
c)
Clear (uncheck) the box for “Enable Internet Connection Sharing for this connection” and click
“OK”.
2.
Re-enable Sharing for the Ethernet adapter; repeat Step 1.c.), and select (check) the sharing box.
If offered an option to select an adapter, select “Bluetooth network adapter”. (This option will not
appear unless more than one adapter is available.)