BenQ S660C User Manual - Page 173

Fixed Dial Number, Cancel All

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Problem Unable to connect to the network. You cannot answer incoming calls. You cannot make outgoing calls. PIN Code is blocked. Possible cause Solution • SIM card invalid. Contact your network operator. • You are not within the Check the service area with network's service area. your network operator. • Poor signal. Move to an open space, or if you are inside a building, move closer to a window. • You have activated Accept List or Reject List in the Privacy Manager option. Go to the menu Phone Book → Privacy Manager and then select Off in order to deactivate this option. • You have activated the Go to the menu Settings → Call Barring feature. Call Settings → Call Barring, and then select Cancel All. • You have activated the Go to the menu Settings → Call Barring feature. Call Settings → Call Barring, and then select Cancel All. • You have activated the Fixed Dial Number feature. Go to the menu Settings → Call Settings → Fixed Dial Number, and then select Off to turn off this feature. • You have entered an incorrect PIN code three consecutive times. Contact your network operator. If the network operator provides the SIM card's PUK code, use the PUK code to unlock the SIM card. Troubleshooting 159

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Troubleshooting
159
Unable to
connect to the
network.
•
SIM card invalid.
Contact your network
operator.
•
You are not within the
network's service area.
Check the service area with
your network operator.
•
Poor signal.
Move to an open space, or if
you are inside a building,
move closer to a window.
You cannot
answer
incoming
calls.
•
You have activated
Accept List
or
Reject
List
in the
Privacy
Manager
option.
Go to the menu
Phone
Book
→
Privacy Manager
and then select
Off
in order
to deactivate this option.
•
You have activated the
Call Barring
feature.
Go to the menu
Settings
→
Call Settings
→
Call
Barring
, and then select
Cancel All
.
You cannot
make
outgoing
calls.
•
You have activated the
Call Barring
feature.
Go to the menu
Settings
→
Call Settings
→
Call
Barring
, and then select
Cancel All
.
•
You have activated the
Fixed Dial Number
feature.
Go to the menu
Settings
→
Call Settings
→
Fixed Dial
Number
, and then select
Off
to turn off this feature.
PIN Code is
blocked.
•
You have entered an
incorrect PIN code three
consecutive times.
Contact your network
operator. If the network
operator provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Problem
Possible cause
Solution