Binatone Smart 64 User Guide - Page 59

Troubleshooting 30 TROUBLESHOOTING Handset does not turn on. • Make sure the handset battery is correctly installed (see section 5.1) and has been fully charged (see section 5.4). • Make sure the power adapter is securely connected to the handset during charging. • Make sure you are using the power adapter that was included with your handset. • Make sure you turn it on correctly (see section 5.9). Handset does not recognise the memory card. • Make sure you have inserted the correct memory card type. • Make sure you have inserted a certified memory card. • Make sure you have inserted the memory card correctly (see section 5.7). Handset shows a low-battery warning. • The handset is low on power and needs to be charged before you can use it. See section 5.4 on how to charge your handset. Cannot send or receive email or access the web on my handset. • Check the wireless signal indicator in the status bar at the top of the screen. If there is no signal, you are not connected. • Check that the wireless router is properly connected. Cannot make or receive calls on handset. • Your handset may not be registered to a base station (see section 10.1). • Your handset may be out of range of the base. Move closer to the base unit and check the handset number is shown on the Status bar. • Check that the telephone line cord and power adapter are connected properly to the base unit (see section 5.2). The display on my handset freezes or does not respond. • Turn the handset off and turn it on again. • Remove then replace the battery. The charging icon does not show when the handset is connected to charger • Check to make sure the battery is correctly installed (see section 5.1) and the charger is connected properly (see section 5.4). • Battery is full - charging is not necessary at this time. Noise interference on radio or television. • Your base may be too close. Move it as far away as possible. 59