Bissell MYair Pro Air Purifier - Black 3139B User Guide - Page 8

Troubleshooting

Page 8 highlights

Troubleshooting Below are some of the issues you may run into. If you don't see the issue you're experiencing below, visit support.BISSELL.com. Problem Possible Cause Filter is in protective plastic bag. Airflow is significantly reduced Fan speed is low. Filter needs to be replaced. Filter is in protective plastic bag. Air purifier is making unusual noise Filter needs to be replaced. The air purifier may be damaged or a foreign object may have fallen into the air purifier. Strange smell coming Filter needs to be replaced. from the air purifier Power outlet is defective. Air purifier will not power on Power cord is damaged. The air purifier may be damaged or malfunctioning. Remedies Remove filter from plastic bag and reinstall. Press the + button to increase fan speed. Replace the filter (see page 7). Remove filter from plastic bag and reinstall. Replace the filter (see page 7). Stop using the air purifier and contact Consumer Care. Do not attempt to repair the air purifier. Replace the filter (see page 7). Plug the air purifier into a different outlet. Stop using the air purifier and contact Consumer Care. Do not attempt to repair the air purifier. Stop using the air purifier and contact Consumer Care. Do not attempt to repair the air purifier. Note: Any other servicing should be performed by an authorized service representative. 8

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8
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below,
visit
support.BISSELL.com
.
Problem
Possible Cause
Remedies
Airflow is
significantly reduced
Filter is in protective plastic bag.
Remove filter from plastic bag and
reinstall.
Fan speed is low.
Press the + button to increase fan
speed.
Filter needs to be replaced.
Replace the filter (see page 7).
Air purifier is making
unusual noise
Filter is in protective plastic bag.
Remove filter from plastic bag and
reinstall.
Filter needs to be replaced.
Replace the filter (see page 7).
The air purifier may be damaged or
a foreign object may have fallen into
the air purifier.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
Strange smell coming
from the air purifier
Filter needs to be replaced.
Replace the filter (see page 7).
Air purifier will not
power on
Power outlet is defective.
Plug the air purifier into a different
outlet.
Power cord is damaged.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
The air purifier may be damaged or
malfunctioning.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair the air purifier.
Note:
Any other servicing should be performed by an authorized service representative.