Bissell SpinWave Cordless 2315 User Guide - Page 14

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Remedies Unit is vibrating/ wobbling Mop pads are not aligned with foot. Realign the mop pads on the foot. Reduced spray OR no spray Clean Water Tank may be empty. Refill tank. Clean Water Tank may not be seated completely. Turn power OFF. Remove and Reseat Tank. System isn't completely primed. Hold trigger for 10 to 15 seconds to make sure the solution has flowed to the spray tips. Not holding trigger to spray solution. Hold trigger continuously while using the machine. Spray tips on foot clogged. Turn power OFF. Use a pin to clean the spray tip located front and center of the machine. Spin plates are not turning or are wobbling Mop pads are not installed properly. Machine is standing upright. Turn Power OFF and follow instructions on page 6 for replacing mop pads. Recline machine. Machine is leaking Cap of Clean Water Tank is not Remove the Clean Water Tank and closed properly. re-apply the cap. Unit will not charge Charger plug/cord not connected. Not the correct charger. Make sure charger plug is completely plugged into wall outlet and charging cord is completely plugged into port on the back of unit. Use only the charger that comes with machine. All three (3) LED lights flashing Pads forced to stop spinning, potentially due to stuck debris, compressed under furniture or was briefly stepped on. Heavy and extended usage may cause internal temperature of machine to warm up slightly past the typical operating temperature. Turn the unit off or wait 10 seconds for the lights and machine to turn OFF. Then, press the ON/OFF to start the unit again. Press power button on handle one time and wait for unit to cool down and reset. Two (2) LED Functional issue with machine. lights flashing Contact us for additional assistance. 14 www.BISSELL.com