Bosch HES3053U Instructions for Use - Page 30
Service
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Service Before Calling Service Troubleshooting Chart Oven Problem Oven door is locked and will not open, even after cooling. Oven is not heating. Baking results are not as expected. Appliance is not level. Possible Causes and Suggested Solutions Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. Many factors affect baking results. Make sure the proper oven rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe's recommended temperature or baking time. If you feel the oven is too hot or cool, see "Adjusting Oven Temperature" in this Use & Care Guide. Be sure floor is level, strong & stable enough to adequately support range. If floor is sagging or sloping, contact a carpenter to correct the situation. Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of appliance until the rack is level. Cannot move appliance easily. Appliance must be accessible for service. Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square & have sufficient room for appliance clearance. Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. Surface element too hot or not hot enough. Surface element does not heat. Oven light is not working properly. Oven light does not turn off. Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet. Incorrect control setting. Be sure the correct control is ON for the element that you are attempting to use. Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy & medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out. Check for obstruction in oven door. Check to see if hinge is bent. English 27