Bosch HMB57152UC Instructions for Use - Page 22
Bosch, Support
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Problem Using your microwave causes TV or radio interference. The display shows error message Exx The display shows error message E-11 Suggestion This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio. A malfunction has occurred. Note any error codes that may appear on the display. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and call a qualified service technician. The touch keys do not operate properly. This may be due to condensation on the keypad. Clean the control panel with a dry cloth. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and switch it back on after 10 seconds. Bosch® Support Before Calling Service See the Use and Care Manual for troubleshooting information. Refer to the "Statement of Limited Product Warranty" in the Use and Care Manual. To reach a service representative, see the contact information at the front of the manual or in the following section. Please be prepared with the information printed on your product data plate prior to calling. Data Plate The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. The data plate can be found on the inside of the appliance door. To avoid having to search for each piece of information when calling, you can enter the four items needed in the spaces provided below. Model No. FD-No. Date of Purchase Customer Service O Keep your invoice or escrow papers for warranty validation if service is needed. Service We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking. Please don't hesitate to contact our Customer Support Department if you have any questions or in the unlikely event that your Bosch® appliance needs service. Our service team is ready to assist you. USA 800-944-2904 www.bosch-home.com/us/support Canada 800-944-2904 www.bosch-home.ca/en/support Parts and Accessories Parts, filters, descalers, stainless steel cleaners and more can be purchased in the Bosch® eShop or by phone. USA www.bosch-home.com/us/store Canada Marcone 800-482-6022 or Reliable Parts 800-941-9217 22