Bosch HMV5053U Instructions for Use - Page 23
Troubleshooting
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Troubleshooting If you encounter a problem, it often will merely be something minor. Before you call customer service, consider the suggestions and instructions below: Problem Suggestion Neither the microwave's display ▯ Properly insert the plug into a grounded power outlet. nor oven operates. ▯ Remove the plug from the outlet, wait 10 seconds, then plug the microwave in again. ▯ Reset the household circuit breaker or replace any blown fuses. ▯ Plug a different appliance into the power outlet. If the other appliance will not operate, have a qualified electrician repair the outlet. ▯ Plug the microwave into a different power outlet. Oven display works, but the oven will not operate. ▯ Make sure the oven door is closed securely and completely. ▯ Check to see if packing material or other materials are stuck to the door seal. ▯ Check for damage to the oven door. ▯ Press the Clear/Off key twice and attempt to re-enter cooking instructions. Power goes off before the cook ▯ If there has been a power interruption, remove the plug from the outlet; wait time has elapsed. 10 seconds, then plug the microwave in again. If there was a power outage, the time indicator in the display will show 00:00. ▯ Reset the clock and any cooking instructions. ▯ Reset the household circuit breaker or replace any blown fuses. ▯ Press the Clear/Off key twice and attempt to re-enter cooking instructions. ▯ Plug a different appliance into the power outlet. If the other appliance will not operate, have a qualified electrician repair the outlet. Food is cooking too slowly. ▯ Plug the microwave into a different power outlet. Make sure the oven is on a separate 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the microwave to its own circuit. Microwave is sparking, arcing occurs. Remove any metallic utensils, cookware or metal ties from the oven cavity. If using aluminum foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. Turntable makes noises or sticks. ▯ Clean the turntable, roller ring and oven cavity bottom. ▯ Make sure the turntable and roller ring are positioned correctly. Using the microwave causes TV This is similar to the interference caused by other small appliances, such as hair or radio interference. dryers. Move your microwave further away from other appliances, like your TV or radio. LED lights are not working. Please contact Customer Service. Note: If the oven is set to cook for more than 30 minutes at 100% power level, it will automatically adjust itself to a 80% power level after 30 minutes to avoid overcooking. 23