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Bosch SHEM78WH5N Instructions for Use - Page 45

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Troubleshooting en-us Fault Cause Remedial action Error code ":ƒˆ is lit. Supply voltage too low. Not a dishwasher fault, have the supply voltage and electrical installation checked. A different error code is indicated on the digital display. (":‹, to ":„‹) A technical fault has probably occurred. Switch off dishwasher with the On/Off switch (. After a short time restart the dishwasher. If the problem recurs, turn off the tap and pull out the power supply plug. Call customer service and mention the error code. Home network Wi-Fi is not active on the router. is not loading. Check the wireless network connection of your router. Wi-Fi display Connection to the home network is Activate the wireless network on your flashes not available. router. Home Connect Possible setting errors or a cannot be technical fault. implemented correctly. Observe the supplied documents and support information for Home Connect. Refill indicator for salt P and/or rinse-aid H is lit. Refill indicator for salt P and/or rinse-aid H is not lit. No rinse aid. Refill rinse aid. No salt. Refill with dishwasher softener salt. Sensor does not detect salt tablets. Use different dishwasher softener salt. Refill indicator switched off. There is still enough special salt/rinse aid available. Activation/deactivation ~ ", Rinse Aid" on page 21, ~ "+ Water softening system / special salt" on page 19 Check refill indicator, levels. Water is left in Filter system or area under the the dishwasher filters 1b is blocked. at the end of the wash cycle. Wash cycle has not ended yet. Clean filters and area underneath. Wait until wash cycle ends or reset. 45

Section	Page
Table of contents	3
en-us Operating instructions	3
( Safety Definitions 5	3
( IMPORTANT SAFETY INSTRUCTIONS 6	3
ƒ Causes of Damage 9	3
* Getting Started 10	3
o Home Connect 15	3
+ Water softening system / special salt 19	3
, Rinse Aid 21	3
- Loading the Dishwasher 22	3
. Detergent 30	3
/ Dishwasher Cycles 32	3
0 Dishwasher Cycle Options 33	3
1 Operating the Dishwasher 36	3
2 Care and Maintenance 40	3
3 Troubleshooting 44	3
4 Customer Service 54	3
‡ Statement of Limited Product Warranty 55	3
( Safety Definitions	5
Safety Definitions	5
9 WARNING	5
9 CAUTION	5
NOTICE	5
Note:	5
( IMPORTANT SAFETY INSTRUCTIONS	6
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
To reduce the risk of fire, electrical shock, or serious injury, observe the following:	6
Risk of fire, electrical shock, or serious injury	6
9 WARNING	6
Risk of injury or death!	6
9 WARNING	6
Risk of injury!	6
9 WARNING	6
Risk of electrical shock or fire!	6
9 WARNING	6
Health hazard!	6
GROUNDING INSTRUCTIONS	7
9 WARNING	7
Risk of electric shock!	7
Safe Operation	7
9 CAUTION	7
9 WARNING	7
Risk of injury!	7
Child Safety	8
Proper Care and Maintenance	8
9 WARNING	8
Risk of explosion!	8
NOTICE	8
9 WARNING	8
State of California Proposition 65 Warnings!	8
ƒ Causes of Damage	9
Causes of Damage	9
NOTICES	9
* Getting Started	10
Getting Started	10
Appliance overview	10
Operating panel	11
Dishwasher interior components	11
Display indicators	11
Info button	11
Info button	11
1. Press the Info button 8.	11
2. Press the wash cycle button.	11
3. To leave, press Info button 8.	11
Time setting	11
Time setting	11
Set the time as follows:	11
1. Open the door.	11
2. Switch on On/Off switch (.	11
3. Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top @:	11
4. Keep pressing button > )R until the time setting is indicated on the display window at the top @.	11
5. Make the setting with setting buttons + - X. If the selection buttons + - X are held down, the set values are changed in 10-minute increments.	11
6. Press and hold the Info button 8 for 3 seconds.	11
Note:	12
Switching on the appliance for the first time	12
Note:	12
Change the setting as follows:	12
1. Keep pressing button > )R until the required setting is displayed.	12
2. Make the selection with setting buttons + - X.	12
3. Press and hold the Info button 8 for 3 seconds.	12
Settings Switching on the appliance for the first time	12
Factory setting	12
Infotext by pressing Info button	12
Settings	13
Change the setting as follows:	13
1. Open the door.	13
2. Switch on On/Off switch (.	13
3. Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top @:	13
4. Keep pressing button > )R until the required setting is displayed.	13
5. Make the selection with setting buttons + - X.	13
6. Press and hold the Info button 8 for 3 seconds.	13
Note:	13
Setting	13
Factory setting	13
Infotext by pressing Info button	13
Notes	14
o Home Connect	15
Home Connect	15
Info button	15
Info button	15
1. Press the Info button 8.	15
2. Press the wash cycle button.	15
3. To leave, press Info button 8.	15
Setting up the app	15
Setting up Home Connect	15
1. Open the door.	15
2. Switch on the On/Off switch (.	15
3. Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top @:	15
4. Keep pressing button > )R until the required setting is indicated on the display window at the top @.	15
5. Make the setting with setting buttons + - X. See table in section ~ \	15
6. Press and hold the Info button 8 for 3 seconds.	15
Wi-Fi \|	15
Wi-Fi	15
Notes	15
Network login	15
Connect to App	16
Remote start button }	17
Remote start button	17
Note:	17
Notes	17
Wi-Fi without a connection to the Home Connect server ƒ	17
Wi-Fi without a connection to the Home Connect server	17
Note:	17
Remote diagnosis ~	17
Remote diagnosis	17
Notes	17
Declaration of Conformity y	17
Declaration of Conformity	17
Wi-Fi® Module FCC/IC Statements	18
FCC COMPLIANCE STATEMENT	18
9 CAUTION	18
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions:	18
1. This device may not cause harmful interference, and	18
2. This device must accept any interference received, including interference that may cause undesired operation.	18
INDUSTRY CANADA STATEMENT	18
Operation is subject to the following two conditions:	18
1. This device may not cause interference, and	18
2. This device must accept any interference, including interference that may cause undesired operation of the device.	18
+ Water softening system / special salt	19
Water softening system / special salt	19
Water hardness table	19
Using a water hardness test strip	19
Sample test strip	19
Adjusting the water softening system	19
Set the softening system as follows:	19
1. Ask your local water utility company for the water hardness value of your tap water.	19
2. Required setting can be found in the water hardness table.	19
3. Open the door.	19
4. Switch on On/Off switch (.	19
5. Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top @:	19
6. Keep pressing button > )R until the water hardness is indicated on the display window at the top @.	19
7. Make the selection with setting buttons + - X.	19
8. Press and hold the Info button 8 for 3 seconds.	19
Using special dishwasher salt	20
NOTICE	20
Top off the salt as follows:	20
1. Undo the screw plug on the dispenser 1Z.	20
2. Fill the dispenser with water (required only when switching on the appliance for the first time).	20
3. Add salt as illustrated (do not use table salt, salt tablets or salt for use with whole house water softeners).	20
Using detergents with salt component	20
Detergent with a salt component	20
Switching off low salt indicator / water softening system	20
Switching off water softening system	20
, Rinse Aid	21
Rinse Aid	21
Note:	21
Adding rinse aid	21
NOTICE	21
1. Open the rinse aid dispenser 9* by pressing on the latch of the lid and pull it open.	21
2. Add liquid rinse aid to the dispenser 9* until it is full. Do not overfill.	21
3. Close the lid. Lid must be fully closed until it clicks in order to seal.	21
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.	21
NOTICE	21
Setting the amount of rinse aid used	21
Set the amount of rinse aid as follows:	22
1. Open the door.	22
2. Switch on On/Off button (.	22
3. Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top @:	22
4. Keep pressing button > )R until the rinse aid dispenser is indicated on the display window at the top @.	22
5. Make the selection with setting buttons + - X.	22
6. Press and hold the Info button 8 for 3 seconds.	22
Turning off rinse aid indicator	22
NOTICE	22
- Loading the Dishwasher	22
Loading the Dishwasher	22
Dishware material	22
Note:	22
Recommended	22
Not Recommended	23
Glass and silverware damage	23
Causes:	23
Recommendation:	23
Loading the racks	23
For best dishwashing results, observe the following when loading the dishwasher:	23
NOTICE	23
Loading the upper rack	23
Note:	23
Loading the lower rack	24
Recommended loading pattern	24
12 place setting	24
Lower rack 1j	24
Upper rack 12	24
Note:	24
Third rack 1*	24
Additional loading pattern	24
10 place setting	24
Lower rack 1j	24
Upper rack 12	25
Note:	25
Third rack 1*	25
Loading the silverware basket	25
9 WARNING	25
Risk of injury!	25
Unloading the dishwasher	26
Note:	26
Adjusting the height of the rack	26
With silverware basket	26
Upper rack	26
Lower rack	26
9.4 in (24 cm)	26
13.4 in (34 cm)	26
10.4 in (26.5 cm)	26
12 in (30.5 cm)	26
11.4 in (29 cm)	26
11 in (28 cm)	26
With third rack	26
Upper rack	26
Lower rack	26
7 in (18 cm)	26
13.4 in (34 cm)	26
8 in (20.5 cm)	26
12 in (30.5 cm)	26
9 in (23 cm)	26
11 in (28 cm)	26
RackMatic®	26
1. Pull the upper rack out of the dishwasher until it stops.	26
2. To lower the rack, push the RackMatic® lever inward.	26
3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.	26
Note:	26
Rack accessories	27
Flip tines	27
Third rack	27
Cup shelves	28
Removing/Installing third rack	28
Removing third rack 1*	28
1. Pull out third rack all the way (1).	28
2. Lift upper rollers over the stopper hooks of both rails (2).	28
3. Pull third rack out forward and upward so the the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).	28
Installing third rack 1*	28
1. Pull out third rack rails all the way (1).	28
2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).	28
3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).	28
4. Push in third rack (4).	28
Removing/Installing upper rack with Rackmatic®	29
Removing upper rack 12	29
1. Pull out upper rack all the way (1).	29
2. Lift front rollers over the stopper hook of the rail (2).	29
3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).	29
Installing upper rack 12	29
1. Pull out upper rack rails all the way (1).	29
2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).	29
3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).	29
4. Push in upper rack (4).	29
. Detergent	30
Detergent	30
NOTICE	30
Adding detergent	30
1. If the detergent dispenser 92 is still closed, actuate the locking bar 9: to open it.	30
Note:	30
2. Pour detergent into the dry detergent dispenser 92 only. Add detergent. Do not overfill the detergent dispenser.	30
Note:	30
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed and press down firmly until it clicks.	31
Tip:	31
/ Dishwasher Cycles	32
Dishwasher Cycles	32
Wash cycle	32
Recommended use	32
Possible wash cycle option	32
Note:	32
Note:	32
The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 9*. A single dose of detergent was inserted into the detergent dispenser 92, with no detergent...	32
0 Dishwasher Cycle Options	33
Dishwasher Cycle Options	33
Delay	33
Remote Start	33
SpeedPerfect™*	33
Delicate	33
Sanitize	33
Eco	33
Extra Dry	33
Wash Cycle Information	34
Note:	35
Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cyc...	35
1 Operating the Dishwasher	36
Operating the Dishwasher	36
Note:	36
9 WARNING	36
Risk of injury!	36
Protection against unintentional operation	36
This function will be activated when:	36
Note:	36
Operating the touch buttons	36
Changing the settings	36
Change the setting as follows:	36
1. Open the door.	36
2. Switch on On/Off button (.	36
3. Press Info button 8 for 3 seconds until the following text is indicated in the digital display @:	36
4. Keep pressing button > )R until the required setting is indicated in the display window at the top @.	36
5. Make the selection with setting buttons + - X.	36
6. Press and hold the Info button 8 for 3 seconds.	36
Tip:	36
AquaSensor	37
AquaSensor	37
Time display	37
Sensor setting	37
extraDry	37
Eco forecast	37
AutoPowerOff (Switching off automatically after the end of the wash cycle)	37
Auto Power Off	37
Possible settings are:	37
Tone volume	38
Button volume	38
Greeting	38
Factory setting	38
Switching the appliance on	38
1. Turn the water supply on fully.	38
2. Open the door.	38
3. Switch on On/Off switch (.	38
4. Press Start button )*.	38
5. Close the door.	38
Note:	38
Delay start time	38
1. Open the door.	38
2. Switch on On/Off switch (.	38
3. Select wash cycle 0.	38
4. Press Delay start button `.	38
5. Keep pressing the setting buttons + - X until the displayed time corresponds with your requirements.	38
6. Press Start button )*, timer programming is activated.	38
7. To delete the Delay start time, press Start button )* for about 3 seconds.	38
8. Close the door.	38
Note:	38
Wash cycle end	38
Switching off the appliance	39
Short time after the end of the wash cycle:	39
1. Press On/Off button (.	39
2. Turn off water supply.	39
3. Remove the utensils when they have cooled down.	39
9 WARNING	39
Risk of injury!	39
Interrupting the wash cycle	39
9 CAUTION	39
1. Open the door.	39
2. Switch off On/Off switch (.	39
3. To continue the wash cycle, switch on the On/Off switch ( again.	39
4. Close the door.	39
Note:	39
Terminating the wash cycle (Reset)	39
Terminating the wash cycle	39
1. Open the door.	39
2. Press the Start button )* and hold for 3 seconds	39
3. Close the door.	39
4. Open the door.	39
5. Switch off On/Off switch (.	39
6. Close the door.	39
Changing the wash cycle	39
2 Care and Maintenance	40
Care and Maintenance	40
Overall condition of the dishwasher	40
NOTICE	40
9 WARNING	40
Filters	40
Filter components	40
The filter system 1b consists of three parts.	40
Cleaning intervals	41
Your filter system may need to be cleaned when:	41
Cleaning interval	41
Use this setting,	41
Note:	41
To check or clean the filter system:	41
1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.	41
2. Remove any residue and clean filters by rinsing under running water. Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.	41
3. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.	41
Spray arms	42
Check spray arms 1:, 1R for grease and limescale deposits. If you find such deposits:	42
Drain pump	42
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:	42
Note:	42
Preparing your unit for vacation	43
NOTICE	43
Winterizing your unit	43
NOTICE	43
3 Troubleshooting	44
Troubleshooting	44
Fault	44
Cause	44
Remedial action	44
Note:	47
4 Customer Service	54
Customer Service	54
1. Call us at 1-800-944-2904	54
2. Contact Customer Service from our web site: www.bosch-home.com/us or www.bosch-home.ca	54
3. Contact your installer or the Bosch Authorized Service Contractor in your area.	54
4. Write us:	54
‡ Statement of Limited Product Warranty	55
Statement of Limited Product Warranty	55
What this Warranty Covers & Who it Applies to:	55
The limited warranty provided by BSH Home Appliances Corporation (BSH) in this Statement of Limited Product Warranty applies only to Bosch® dishwashers (“Product”) sold to you, the first using purchaser, provided that the Product was purchased:	55
How Long the Warranty Lasts	55
Extended Limited Warranty	55
BSH also provides these additional limited warranties:	55
Repair/Replace as Your Exclusive Remedy	56
Out of Warranty Product	56
Warranty Exclusions	56
The warranty coverage described herein excludes all defects or damage that are not the direct fault of BSH, including without limitation, one or more of the following:	56
How to Obtain Warranty Service	58
Table des matières	59
fr-ca Notice d'utilisation	59
( Indications de sécurité 61	59
( CONSIGNES DE SÉCURITÉ IMPORTANTES 62	59
ƒ Causes de pannes 66	59
* Mise en marche 67	59
o Home Connect 73	59
+ Système d'adoucissement de l'eau / sels 77	59
, Produit de rinçage 79	59
- Chargement du lave-vaisselle 81	59
. Détergent 89	59
/ Cycles du lave-vaisselle 91	59
0 Options de cycles du lave-vaisselle 93	59
1 Mise en marche du lave-vaisselle 97	59
2 Entretien et maintenance 101	59
3 Dépannage 106	59
4 Service à la clientèle 117	59
‡ Déclaration de la garantie limitée du produit 118	59
( Indications de sécurité	61
Indications de sécurité	61
9 AVERTISSEMENT	61
9 ATTENTION	61
AVIS	61
Remarque :	61
( CONSIGNES DE SÉCURITÉ IMPORTANTES	62
CONSIGNES DE SÉCURITÉ IMPORTANTES	62
LISEZ ET CONSERVEZ CES INSTRUCTIONS	62
Pour réduire le risque d'incendie, de choc électrique, ou de blessures graves, respectez les consignes suivantes :	62
Risque d'incendie, de choc électrique, ou de blessures graves	62
9 AVERTISSEMENT	62
Risque de blessure ou de décès !	62
9 AVERTISSEMENT	62
Risque de blessures !	62
9 AVERTISSEMENT	62
Risque de choc électrique ou d'incendie !	62
9 AVERTISSEMENT	63
Risque pour la santè !	63
INSTRUCTIONS DE MISE À LA TERRE	63
9 AVERTISSEMENT	63
Risque de choc électrique !	63
Fonctionnement normal	63
9 ATTENTION	64
9 AVERTISSEMENT	64
Risque de blessures !	64
Sécurité pour enfants	64
Entretien et maintenance corrects	65
9 AVERTISSEMENT	65
Risque d’explosion !	65
AVIS	65
9 AVERTISSEMENT	65
Mises en garde conformément à la proposition 65 de l'État de Californie !	65
ƒ Causes de pannes	66
Causes de pannes	66
AVIS	66
* Mise en marche	67
Mise en route	67
Vue d'ensemble de l'appareil	67
Panneau de commande	68
Composants internes du lave-vaisselle	68
Indicateurs	68
Touche Info	68
Touche Info	68
1. Appuyez sur la touche Info 8.	68
2. Appuyez sur le bouton de cycle de lavage.	68
3. Pour sortir, appuyez sur la touche Info 8.	68
Réglage de l'heure	69
Réglage de l'heure	69
Réglez l'heure comme suit :	69
1. Ouvrez la porte.	69
2. Appuyez sur le bouton Marche/Arrêt (.	69
3. Appuyez sur la touche Info 8 durant 3 secondes jusqu'à ce que le message suivant soit affiché dans la fenêtre d'affichage supérieure @ :	69
4. Maintenez le bouton > )R enfoncé jusqu'à ce que l'heure soit affichée dans la fenêtre d'affichage supérieure@.	69
5. Effectuez le réglage à l'aide des boutons + - X. Si vous maintenez les boutons de sélection + - X enfoncés, les valeurs changent par palier de 10 minutes.	69
6. Appuyez et maintenez la touche Info enfoncée 8 pendant 3 secondes.	69
Remarque :	69
Première mise sous tension de l'appareil	69
Remarque :	69
Changez les réglages comme suit :	69
1. Appuyez sur le bouton > )R jusqu'à ce que le réglage désiré soit affiché.	69
2. Effectuez le réglage à l'aide des boutons + - X.	69
3. Appuyez et maintenez la touche Info enfoncée 8 pendant 3 secondes.	69
Réglages Première mise sous tension de l'appareil	70
Réglages usine	70
Texte informatif en appuyant sur la touche Info	70

Match case Limit results 1 per page

Troubleshooting

en-us

Error code

“

ƒˆ

is lit.

Supply voltage too low.

Not a dishwasher fault, have the supply

voltage and electrical installation checked.

A different

error code is

indicated on

the digital

display.

(

“

‹‚

“

„‹

)

A technical fault has probably

occurred.

Switch off dishwasher with the On/Off

switch

(

. After a short time restart the

dishwasher.

If the problem recurs, turn off the tap and

pull out the power supply plug.

Call customer service and mention the error

code.

Home network

is not loading.

Wi-Fi is not active on the router.

Check the wireless network connection of

your router.

Wi-Fi display

flashes

Connection to the home network is

not available.

Activate the wireless network on your

router.

Home Connect

cannot be

implemented

correctly.

Possible setting errors or a

technical fault.

Observe the supplied documents and

support information for Home Connect.

Refill indicator

for salt

and/or

rinse-aid

is lit.

No rinse aid.

Refill rinse aid.

No salt.

Refill with dishwasher softener salt.

Sensor does not detect salt tablets.

Use different dishwasher softener salt.

Refill indicator

for salt

and/or

rinse-aid

is not lit.

Refill indicator switched off.

Activation/deactivation

Rinse Aid"

on page 21

Water softening

system / special salt" on page 19

There is still enough special

salt/rinse aid available.

Check refill indicator, levels.

Water is left in

the dishwasher

at the end of

the wash cycle.

Filter system or area under the

filters

is blocked.

Clean filters and area underneath.

Wash cycle has not ended yet.

Wait until wash cycle ends or reset.

Fault

Cause

Remedial action