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Bosch SHEM78Z55N Use and Care Manual - Page 47

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Troubleshooting en-us Colored (blue, yellow, brown), film in the dishwasher or on stainless steel cutlery/ cookware. Film from mixture of food and mineral deposits. Film formed by oxidation of silver or aluminum cookware. Can be partly removed with dishwasher cleaner or mechanical cleaning. Can be partly removed with dishwasher cleaner or mechanical cleaning. Colored Soapy film from mixture of food and Use water softener* - refill with salt or (yellow, orange, hard water. increase setting where necessary. Use brown), easily dishwasher detergent instead of a 3 in 1 or removable film Eco detergent. inside the dishwasher (mainly in the floor area) Plastic parts stained or discolored. Water drops form on plastic surfaces and leave visible stains after drying. Use more intensive wash cycles (which provide more water changes), arrange dishes in a sloping position and use rinse aid. If dishwasher has a water softener, increase softening setting. Plastic parts inside the dishwasher Some plastics discolor normally, which is may become discolored over time. not due to the dishwasher. Rinse temperature is too low. Select more intensive wash cycles with higher washing temperatures. Detergent residue in tub, detergent dispenser or detergent tab tray. Dishes pre-cleaned too well, so dishwasher defaults to a less intensive wash cycle and stubborn soiling isn't removed. Do not pre-rinse dishes and remove only large food deposits. Detergent dispenser cover 9: Don't place dishes above the detergent tab was blocked by dishes and doesn't tray 1B. open fully. Do not place dishes or fragrance dispenser in the detergent tab tray. Spray arms are blocked by dishes and detergent isn't rinsed out. Detergent dispenser cover 9: blocked by the detergent tab. Make sure spray arms can rotate freely. Detergent tab must be inserted flat and not upright. The detergent dispenser was damp Make sure the detergent dispenser is dry when filled. before adding detergent. Detergent tab used in the quick or short wash cycle. Dissolving time of the detergent is not reached in the selected short wash cycle. When using quick or short wash cycles use a detergent powder or select a more intensive wash cycle. Old detergents can be ineffective Replace with fresh detergent. and not dissolve well. 47

Section	Page
Table of contents	3
en-us Operating instructions	3
( Safety Definitions 5	3
( IMPORTANT SAFETY INSTRUCTIONS 6	3
ƒ Causes of Damage 9	3
* Getting Started 10	3
, Rinse Aid 13	3
- Loading the Dishwasher 15	3
. Detergent 27	3
/ Dishwasher Cycles 29	3
0 Dishwasher Cycle Options 30	3
1 Operating the Dishwasher 33	3
2 Care and Maintenance 37	3
3 Troubleshooting 42	3
4 Customer Service 49	3
‡ Statement of Limited Product Warranty 50	3
( Safety Definitions	5
Safety Definitions	5
9 WARNING	5
9 CAUTION	5
NOTICE	5
Note:	5
( IMPORTANT SAFETY INSTRUCTIONS	6
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
To reduce the risk of fire, electrical shock, or serious injury, observe the following:	6
Risk of fire, electrical shock, or serious injury	6
9 WARNING	6
Risk of injury or death!	6
9 WARNING	6
Risk of injury!	6
9 WARNING	6
Risk of electrical shock or fire!	6
9 WARNING	6
RIsk of explosion!	6
9 WARNING	7
Health hazard!	7
GROUNDING INSTRUCTIONS	7
9 WARNING	7
Risk of electric shock!	7
Safe Operation	7
9 CAUTION	7
9 WARNING	8
Risk of injury!	8
9 WARNING	8
CHILD SAFETY!	8
Proper Care and Maintenance	8
Note:	8
NOTICE	8
Proposition 65 Warning:	8
ƒ Causes of Damage	9
Causes of Damage	9
NOTICES	9
* Getting Started	10
Getting Started	10
Appliance overview	10
Operating panel	11
Dishwasher interior components	11
Display indicators	11
Menu overview	12
Setting	12
Factory setting	12
Description	12
, Rinse Aid	13
Rinse Aid	13
Note:	13
Adding rinse aid	13
NOTICE	13
1. Open the rinse aid dispenser 92 by pressing on the latch of the lid and pull it open.	13
2. Add liquid rinse aid to the dispenser 92 until it is full. Do not overfill. Avoid spilling into air vent hole.	13
3. Close the lid. Lid must be fully closed until it clicks in order to seal.	13
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.	13
Tip:	13
NOTICE	13
Setting the amount of rinse aid used	14
Setting	14
Amount	14
1. Press the On/Off button (.	14
2. Hold down the function key # and press the Start button P until the display 8 indicates •:‹x or š:‹x (x can be any number). Release both buttons.	14
3. Press the function key # until the display 8 shows §:‹†.	14
4. Press the function key 3 to select the desired setting.	14
5. Press the Start button P to save the setting.	14
Turning off rinse aid indicator	14
NOTICE	14
- Loading the Dishwasher	15
Loading the Dishwasher	15
Dishware material	15
Note:	15
Recommended	15
Not Recommended	15
Loading the racks	16
For best dishwashing results, observe the following when loading the dishwasher:	16
NOTICE	16
Loading the upper rack	16
Note:	16
Loading the lower rack	16
Loading patterns for lower rack	17
12 place setting suggested loading pattern	17
Alternate loading pattern	17
Alternate loading pattern with pots and pans	17
Loading patterns for upper rack	17
12 place setting suggested loading pattern, with third rack cutlery drawer *	17
Alternate loading pattern	18
Alternate loading pattern with stemware	18
Loading patterns for third rack *	18
12 place setting suggested loading pattern	18
Loading the silverware basket	18
9 WARNING	18
Risk of injury!	18
Silverware basket *	19
Note:	19
The Double Flex silverware basket *	19
Side by side	19
Back to back	19
Note:	19
Suggested loading patterns	20
Silverware basket	20
Double Flex silverware basket	20
Unloading the dishwasher	20
9 CAUTION	20
Note:	20
Adjusting the height of the rack	21
With silverware basket	21
Upper rack	21
Lower rack	21
9.4 in (24 cm)	21
12.6 in (32 cm)	21
10.4 in (26.5 cm)	21
11.8 in (30 cm)	21
11.4 in (29 cm)	21
10.6 in (27 cm)	21
With third rack	21
Upper rack	21
Lower rack	21
7 in (18 cm)	21
12.6 in (32 cm)	21
8 in (20.5 cm)	21
11.8 in (30 cm)	21
9 in (23 cm)	21
10.6 in (27 cm)	21
RackMatic®	21
1. Pull the upper rack out of the dishwasher until it stops.	21
2. To lower the rack, push the RackMatic® lever inward.	21
3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.	21
Note:	21
Rack accessories	22
Flip tines	22
Third rack	22
Cup shelves	23
Plastic item clips*	23
Extra tall item sprinkler*	23
Note:	24
NOTICE	24
Removing/Installing third rack	24
Removing third rack 1*	24
1. Pull out third rack all the way (1).	24
2. Lift upper rollers over the stopper hooks of both rails (2).	24
3. Pull third rack out forward and upward so that the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).	24
Installing third rack 1*	25
1. Pull out third rack rails all the way (1).	25
2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).	25
3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).	25
4. Push in third rack (4).	25
Removing/Installing upper rack with Rackmatic®	26
Removing upper rack 12	26
1. Pull out upper rack all the way (1).	26
2. Lift front rollers over the stopper hook of the rail (2).	26
3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).	26
Installing upper rack 12	26
1. Pull out upper rack rails all the way (1).	26
2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).	26
3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).	26
4. Push in upper rack (4).	26
. Detergent	27
Detergent	27
NOTICE	27
Note:	27
Wash Cycle	27
Hard Water/ Heavy Soil	27
Medium Water/ Medium Soil	27
Soft Water/ Little Soil	27
Adding detergent	28
1. If the detergent dispenser 9: is still closed, push the button 9B to open it.	28
Note:	28
2. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.	28
Note:	28
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.	28
Tip:	28
/ Dishwasher Cycles	29
Dishwasher Cycles	29
Wash cycle	29
Recommended use	29
Possible wash cycle option	29
Note:	29
Note:	29
The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 92. A single dose of detergent was inserted into the detergent dispenser 9:, with no detergent...	29
Note:	29
0 Dishwasher Cycle Options	30
Dishwasher Cycle Options	30
Delay	30
Half Load	30
Delicate	30
Sanitize	30
CrystalDry™	30
ExtraScrub®	30
Wash Cycle Information	31
Note:	32
Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cyc...	32
1 Operating the Dishwasher	33
Operating the Dishwasher	33
9 WARNING	33
Risk of injury!	33
Protection against unintentional operation	33
This function will be activated when:	33
Note:	33
Operating the touch buttons	33
AquaSensor	33
Switching the appliance on	33
1. Turn the water supply on fully.	33
2. Press the On/Off button (.	33
3. Press Start button P.	33
Note:	34
Time display	34
Delay start	34
To set Delay start:	34
1. Press On/Off button (. Select a cycle.	34
2. Press Delay button @ until the displayed time corresponds with your requirements.	34
3. Press Start button P to activate Delay start.	34
To cancel Delay start:	34
1. Press Delay button @ until œ:‹‹ is indicated on the digital display 8.	34
2. Press Start button P to save setting.	34
Note:	34
Wash cycle end	34
Auto power off	34
To change the setting:	34
1. Press the On/Off button (.	34
2. Hold down the function key # and press the Start button P until the display 8 indicates š:‹x (x can be any number).	34
3. Release both buttons.	34
4. Press the function key # until the display 8 indicates ˜:‹x.	34
5. Press the function key 3 until the display corresponds with your requirements.	34
6. Press the Start button P.	34
Switching off the appliance	35
Short time after the end of the wash cycle:	35
1. Press On/Off button (.	35
2. Remove the dishes when they have cooled down.	35
9 WARNING	35
Risk of injury!	35
Interrupting the wash cycle	35
9 CAUTION	35
1. Press On/Off button (.	35
2. To continue the wash cycle, close the door and press On/Off button ( again.	35
Note:	35
Terminating the wash cycle (Reset)	35
Terminating the wash cycle	35
1. Press and hold Start button P for approximately 3 seconds until the display reads ‹:‹‚.	35
2. Wait about 1 minute while the dishwasher drains.	35
3. Press On/Off button (.	35
Changing the wash cycle	35
Child Lock (panel lock)	35
To set the panel lock:	35
1. Start the desired wash cycle.	35
2. Hold down the button that says ‘Child Lock’ underneath it for approximately 3 seconds until the display reads ’–.	35
’– will be indicated now if any button is pressed and the program will not be reset.	35
Intensive drying	36
1. Press the On/Off button (.	36
2. Hold down function key # and press Start button P until the display 8 indicates š:x (x can be any number).	36
3. Release both buttons.	36
4. Press function key # until the display 8 indicates the factory set value š:‹‹.	36
5. Press function key 3 to switch the intensive drying feature on š:‹‚ or off š:‹‹.	36
6. Press Start button P to save setting.	36
2 Care and Maintenance	37
Care and Maintenance	37
Cleaning the dishwasher	37
NOTICE	37
9 WARNING	37
RIsk of explosion!	37
9 WARNING	37
Filters	37
Filter components	38
The filter system 1j consists of three parts.	38
Cleaning intervals	38
Your filter system may need to be cleaned when:	38
Cleaning interval	38
Usage	38
Note:	38
To check or clean the filter system:	39
1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.	39
2. Remove the microfilter from the fine filter for easier cleaning.	39
3. Rinse the filters under running water and use a soft brush to clean.	39
Note:	39
4. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.	39
Spray arms	39
Check spray arms 1:, 1Z for grease and limescale deposits. If you find such deposits:	39
Drain pump	39
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:	39
Note:	40
Preparing your unit for vacation	41
NOTICE	41
Winterizing your unit	41
NOTICE	41
3 Troubleshooting	42
Troubleshooting	42
Problem	42
Cause	42
Action	42
Note:	45
Note:	45
Note:	48
--------	48
4 Customer Service	49
Customer Service	49
1. Call us at 1-800-944-2904	49
2. Contact Customer Service from our web site: www.bosch-home.com/us or www.bosch-home.ca	49
3. Contact your installer or the Bosch Authorized Service Contractor in your area.	49
4. Write us:	49
‡ Statement of Limited Product Warranty	50
Statement of Limited Product Warranty	50
What this Warranty Covers & Who it Applies to:	50
How Long the Warranty Lasts	50
Extended Limited Warranty	50
BSH also provides these additional limited warranties:	50
Repair/Replace as Your Exclusive Remedy	51
Out of Warranty Product	51
Warranty Exclusions	51

Match case Limit results 1 per page

Troubleshooting

en-us

Colored (blue,

yellow, brown),

film in the

dishwasher or

on stainless

steel cutlery/

cookware.

Film from mixture of food and

mineral deposits.

Can be partly removed with dishwasher

cleaner or mechanical cleaning.

Film formed by oxidation of silver or

aluminum cookware.

Can be partly removed with dishwasher

cleaner or mechanical cleaning.

Colored

(yellow, orange,

brown), easily

removable film

inside the

dishwasher

(mainly in the

floor area)

Soapy film from mixture of food and

hard water.

Use water softener* - refill with salt or

increase setting where necessary. Use

dishwasher detergent instead of a 3 in 1 or

Eco detergent.

Plastic parts

stained or

discolored.

Water drops form on plastic

surfaces and leave visible stains

after drying.

Use more intensive wash cycles (which

provide more water changes), arrange

dishes in a sloping position and use rinse

aid. If dishwasher has a water softener,

increase softening setting.

Plastic parts inside the dishwasher

may become discolored over time.

Some plastics discolor normally, which is

not due to the dishwasher.

Rinse temperature is too low.

Select more intensive wash cycles with

higher washing temperatures.

Dishes pre-cleaned too well, so

dishwasher defaults to a less

intensive wash cycle and stubborn

soiling isn’t removed.

Do not pre-rinse dishes and remove only

large food deposits.

Detergent

residue in tub,

detergent

dispenser or

detergent tab

tray.

Detergent dispenser cover

was blocked by dishes and doesn’t

open fully.

Don’t place dishes above the detergent tab

tray

Do not place dishes or fragrance dispenser

in the detergent tab tray.

Spray arms are blocked by dishes

and detergent isn’t rinsed out.

Make sure spray arms can rotate freely.

Detergent dispenser cover

blocked by the detergent tab.

Detergent tab must be inserted flat and not

upright.

The detergent dispenser was damp

when filled.

Make sure the detergent dispenser is dry

before adding detergent.

Detergent tab used in the quick or

short wash cycle.

Dissolving time of the detergent is

not reached in the selected short

wash cycle.

When using quick or short wash cycles use

a detergent powder or select a more

intensive wash cycle.

Old detergents can be ineffective

and not dissolve well.

Replace with fresh detergent.