Bosch VDN-498V03-11 User Manual - Page 43

Troubleshooting

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FlexiDome2X 6 Troubleshooting Troubleshooting | en 47 6.1 Resolving problems The following table is intended to help you identify the causes of malfunctions and correct them when possible. Malfunction Possible causes Solution No image transmission to remote location. Defective camera. Connect a local monitor to the camera and check the camera function. Faulty cable connections. Check all cables, plugs, contacts and connections. When using DC power ensure that polarity is correct. No connection The unit's configuration. established, no image transmission. Faulty installation. Check all configuration parameters. Check all cables, plugs, contacts and connections. 6.2 Customer service If you cannot resolve a fault, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly. The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install menu. Note down this information and the information found on the camera label before contacting customer service. Bosch Security Systems Installation Manual AR18-08-B010 | v1.0 | 2009.03

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FlexiDome2X
Troubleshooting | en
47
Bosch Security Systems
Installation Manual
AR18-08-B010 | v1.0 | 2009.03
6
Troubleshooting
6.1
Resolving problems
The following table is intended to help you identify the causes
of malfunctions and correct them when possible.
6.2
Customer service
If you cannot resolve a fault, please contact your supplier or
system integrator, or contact Bosch Security Systems
Customer Service directly.
The Installer should write down all information regarding the
unit so that it can be referenced for warranty or repair. The
version numbers of the firmware and other status information
can be seen when the unit starts or by opening the
Install
menu. Note down this information and the information found
on the camera label before contacting customer service.
Malfunction
Possible causes
Solution
No image
transmission to
remote location.
Defective camera.
Connect a local monitor
to the camera and check
the camera function.
Faulty cable connections.
Check all cables, plugs,
contacts and
connections.
When using DC power
ensure that polarity is
correct.
No connection
established, no
image transmission.
The unit's configuration.
Check all configuration
parameters.
Faulty installation.
Check all cables, plugs,
contacts and
connections.