Bosch WGA12400UC Use and Care Manuals - Page 37

Customer Service 19 Customer Service Customer Service With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact the Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop CA: 1-800-944-2904 www.bosch-home.ca/en/service/get-support www.bosch-home.ca/en/service/cleaners-and-accessories 19.1 Model number (E-Nr.) and production number (FD) You can find the model number (E-Nr.) and the production number (FD) on the appliance's rating plate. Depending on the model, the rating plate can be found: ¡ on the inside of the door. ¡ on the inside of the service flap. ¡ on the backside of the appliance. Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly. Technical specifications 20 Technical specifications Technical specifications Appliance height Appliance width Appliance depth Appliance depth with door closed Appliance depth with door open Weight Maximum load Mains voltage Minimum installation protection Power rating Water pressure Length of the water inlet hose Length of the water outlet hose Length of the power cord 33.3 in. | 84.8 cm 23.6 in. | 59.8 cm 23.3 in. | 59.0 cm 24.3 in. | 63.2 cm 42.5 in. | 106.3 cm 156.8 lbs. | 71.1 kg 19.9 lbs. | 9.0 kg 208-240 V, 60 Hz 10||5 A 2300 W ¡ Minimum: 1 bar (100 kPa) ¡ Maximum: 10 bar (1000 kPa) 47.0 in. | 119.4 cm 57.0 in. | 144.8 cm 69.0 in. | 180 cm Customer Service en-us Statement of Limited Product Warranty 21 Statement of Limited Product Warranty Statement of Limited Product Warranty Please observe the following information regarding the limited product warranty. 21.1 What this Warranty Covers & Who it Applies to The limited warranty provided by BSH Home Appliances ("Bosch") in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you ("Product"), provided that the Product was purchased: ¡ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes. ¡ New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use. ¡ Within the United States or Canada and has at all times remained within the country of original purchase. The warranties stated herein apply to the original purchaser of the Product warranted herein and to each succeeding owner of the Product purchased for ordinary home use during the term of the warranty. Please make sure to return your completed registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall. 21.2 Limitation for Third Party Accessories and Water Supply Hoses Third party accessories, including water supply hoses other than those shipped with your Bosch appliance, and any consequential damages resulting therefrom, are not covered by this warranty. This limitation expressly includes the implied warranties of merchantability and fitness for a particular purpose, which are also expressly excluded with respect to third party accessories, including water supply hoses other than those shipped with your Bosch appliance. Use of third party accessories, including water supply hoses other than those shipped with your Bosch appliance, does not void this warranty on any other part, and all other provisions of this warranty remain in effect. 21.3 How Long the Warranty Lasts Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by lighting, 37