Bose 31952 Owners Guide - Page 40
Locating the headset serial number, Warranty period, Limited warranty service
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00_Cavu.book Page 36 Thursday, October 28, 2010 12:03 PM Tab 8, 16 Tab 7, 15 Tab 6, 14 Tab 5, 13 Tab 4, 12 Tab 3, 11 Tab2, 10 English SERVICE AND WARRANTY INFORMATION Locating the headset serial number Your Bose® A20™ Aviation Headset is identified by a unique headset serial number located on the underside of the headband and underneath the headband cushion. Reference this serial number when you register your product or contact Bose for technical support. Headband cushion Serial number Be sure to properly reseat the headband cushion by pressing down firmly. For more information on replacing the headband cushion, see Refer to "Headband cushion replacement" on page 26. Warranty period Your Bose A20 Aviation Headset is covered by a limited 5-year warranty. Details of the limited warranty are provided on the warranty/product registration card included in the product carton. Ear cushions carry a six-month limited warranty against manufacturer defects. Limited warranty service To return your headset to Bose for repair Return your headset using the following procedures: 1. Contact the Bose organization in your country/region (visit Global.Bose.com for Bose contact information in your country/region) for specific return and shipping instructions; 2. Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country; and 3. Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused. 36