Bose 41213 Owner's guide - Page 9

English Dansk Deutsch Español Français Italiano Nederlands Svenska REFERENCE Problem What to do Sound is coming from Make sure you are using the correct mobile phone adapter and that it is securely only one earpiece connected. Incoming call ring tone not heard through headset Make sure your phone is set to pass the ring tone through to the headset. Check your phone settings and make adjustments as needed. Note: This feature may not be available on all phones. Distorted bass Make sure that the earcup ports are not blocked in any way. If they are dirty, gently wipe away any debris. Also check to see that the cushions are completely snapped onto the earcups. Microphone is not picking-up sound Make sure you are using the correct mobile phone adapter and that it is securely connected. Make sure the microphone is not being blocked or covered. Note: The microphone is located on the back of the Answer/End button (you may notice the small opening for the microphone). Phone not responding Make sure you are using the correct mobile phone adapter and that it is securely when Answer/End connected. button is pressed Note: Some phones may require you to press and hold the Answer/End button for a few seconds to perform functions. Phone unexpectedly Some phones will end a call if the headset is unplugged during a call. ends call Make sure that the headset plug is securely connected to the headphone/ headset jack. Misshaped cushions The cushions may appear deformed when removed from the case or the packaging. However, after a few minutes the cushions should regain their natural shape. 9