Bose CineMate 15 Home Theater Owner's guide - Page 28

Care and Maintenance - - speaker system replacement cable

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Care and Maintenance Troubleshooting Problem No power No sound Remote control is inconsistent or does not work Sound is distorted What to do • Unplug the module's power cord from the AC (mains) outlet for one minute. • Secure the module's power cord. • Reconnect the module's power cord firmly into an AC (mains) outlet. The indicator should flash 10 times. • Ensure you use the remote control to power on the system. • Make sure the CineMate® 15/10 system is not muted. • Increase the volume. • Check that the Acoustimass® module is plugged into a live AC (mains) outlet. • Make sure the audio cable is plugged into a connector on your TV labelled Audio Output or Audio OUT, not Audio Input or Audio IN. • Make sure all cable connections are correct and secure on the soundbar, TV, and other connected sources. If using an optical cable, see page 13 for important instructions. • Check that the correct TV input is selected (see page 24). • Check that your TV's audio output is enabled. See your TV's owner's guide for information. • If the soundbar is connected to a TV output labelled VARIABLE (VAR), make sure your TV speakers are powered off, your TV volume is set to 75 percent of maximum and your TV is not muted. • You may need to use an alternate connection (see page 16). • If connecting through a TV headphones output, increase your TV volume to the maximum limit. • If connecting to two devices, ensure that you are not using an optical cable and coaxial cable. • Unplug the module's power cord from the AC (mains) outlet for one minute. • Check the battery to see if it is installed properly or needs to be replaced (see page 30). • Check that the indicator on the soundbar flashes when you press the remote volume or . • For the CineMate® 15 system remote: -- Point the remote control at the device you want to control. -- Check that the remote button for the selected source flashes when you press the volume button. • Unplug the module's power cord from the AC (mains) outlet for one minute. • Make sure all cable connections are secure on the soundbar, TV, and other connected sources. • If the soundbar is connected to a TV output labelled VARIABLE (VAR), decrease your TV volume. • Unplug the module's power cord from the AC (mains) outlet for one minute. 28 - English

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28 - English
Troubleshooting
Problem
What to do
No power
•
Unplug the module’s power cord from the AC (mains) outlet for
one minute.
•
Secure the module’s power cord.
•
Reconnect the module’s power cord firmly into an AC (mains)
outlet. The indicator should flash 10 times.
•
Ensure you use the remote control to power on the system.
No sound
•
Make sure the CineMate
®
15/10 system is not muted.
•
Increase the volume.
•
Check that the Acoustimass
®
module is plugged into a live AC
(mains) outlet.
•
Make sure the audio cable is plugged into a connector on your
TV labelled
Audio Output
or
Audio OUT
, not Audio Input or
Audio IN.
•
Make sure all cable connections are correct and secure on the
soundbar, TV, and other connected sources. If using an optical
cable, see page 13 for important instructions.
•
Check that the correct TV input is selected (see page 24).
•
Check that your TV’s audio output is enabled. See your TV’s
owner’s guide for information.
•
If the soundbar is connected to a TV output labelled VARIABLE
(VAR), make sure your TV speakers are powered off, your TV
volume is set to 75 percent of maximum and your TV is not
muted.
•
You may need to use an alternate connection (see page 16).
•
If connecting through a TV headphones output, increase your
TV volume to the maximum limit.
•
If connecting to two devices, ensure that you are not using an
optical cable and coaxial cable.
•
Unplug the module’s power cord from the AC (mains) outlet for
one minute.
Remote control is
inconsistent or does
not work
•
Check the battery to see if it is installed properly or needs to be
replaced (see page 30).
•
Check that the indicator on the soundbar flashes when you
press the remote volume or
.
•
For the CineMate
®
15 system remote:
-
Point the remote control at the device you want to control.
-
Check that the remote button for the selected source flashes
when you press the volume button.
•
Unplug the module’s power cord from the AC (mains) outlet for
one minute.
Sound is distorted
•
Make sure all cable connections are secure on the soundbar,
TV, and other connected sources.
•
If the soundbar is connected to a TV output labelled VARIABLE
(VAR), decrease your TV volume.
•
Unplug the module’s power cord from the AC (mains) outlet for
one minute.
Care and Maintenance