Bose SoundLink Micro Bluetooth Speaker English Owners Guide - Page 31

TROUBLESHOOTING, Symptom, Solution - reset

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Page 31 highlights

T roubleshooting Symptom Solution Poor sound quality • Use a different music source. • Connect a different device. • Disconnect the second device. • Disable any audio enhancement features on the device or music app. Speaker does not charge • Make sure the connector on the cable is correctly aligned with the connector on the speaker. • Try another charging source. • Secure both ends of the USB cable. • If your speaker has been exposed to high or low ­temperatures, let it return to room temperature and then try charging again. • Reset your speaker (see page 32). Microphone is not picking • Make sure the microphone opening on the top of the ­speaker is up sound not blocked. • Try another phone call. • Try another compatible device. • If the speaker was exposed to water, dry it out and try again. Mobile device not responding to button presses • For multi-press functions using the Multi-function button , vary the speed of presses. • Full controls may not be available for some models. • Try another compatible device. ENGLISH - 31

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ENGLISH - 31
TROUBLESHOOTING
Symptom
Solution
Poor sound quality
•
Use a different music source.
• Connect a different device.
• Disconnect the second device.
•
Disable any audio enhancement features on the device or
music app.
Speaker does not charge
•
Make sure the connector on the cable is correctly aligned with
the connector on the speaker.
• Try another charging source.
•
Secure both ends of the USB cable.
•
If your speaker has been exposed to high or low temperatures,
let it return to room temperature and then try charging again.
•
Reset your speaker (see page 32).
Microphone is not picking
up sound
•
Make sure the microphone opening on the top of the speaker is
not blocked.
• Try another phone call.
• Try another compatible device.
•
If the speaker was exposed to water, dry it out and try again.
Mobile device not
responding to button
presses
•
For multi-press functions using the Multi-function button
,
vary the speed of presses.
•
Full controls may not be available for some models.
• Try another compatible device.