Bose SoundLink Revolve Bluetooth Speaker English Owners Guide - Page 31

Symptom, Solution, TROUBLESHOOTING

Page 31 highlights

TROUBLESHOOTING Symptom No sound No sound from a ­cabled device Poor sound quality Poor sound ­quality from a cabled device Audio plays from the wrong device (when two ­devices are ­connected) Speaker powers off Solution • On your mobile device, turn the Bluetooth® feature off and then on. Remove your speaker from the Bluetooth list on your device. Pair your device again. • Increase the volume on your speaker, your device and music source. • Make sure voice prompts are on. Press the Bluetooth® button to hear the connected mobile device. Make sure you are using the ­correct device. • Use a different music source. • Pair a different device (see page 20). • If two devices are connected, pause your other device. • Power on the device and play music. • Increase the volume on your speaker and device. • Press and release the Input mode button until the Input indicator glows white. • Use a different cable. • Connect a different device. • Use a different music source. • Pair a different device (see page 20). • If there are two devices connected, disconnect the second device. • Increase the volume on the device. • Check device audio settings. • Increase the volume on your speaker and device. • Use a different cable. • Connect a different device. • Check device audio settings. • Make sure voice prompts are on. Press to hear the connected ­device(s). Make sure you are using the correct device. • Pause or quit the music source on the device playing music. • Disconnect the second device. • If using a cabled device, increase the volume on your device. • Disable auto-off (see page 23). ENGLISH - 31

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ENGLISH - 31
TROUBLESHOOTING
Symptom
Solution
No sound
On your mobile device, turn the
Bluetooth
® feature off and then on.
Remove your speaker from the
Bluetooth
list on your device. Pair your
device again.
Increase the volume on your speaker, your device and music source.
Make sure voice prompts are on. Press the
Bluetooth
® button
to hear
the connected mobile device. Make sure you are using the correct
device.
Use a different music source.
Pair a different device (see page 20).
If two devices are connected, pause your other device.
No sound from a
cabled device
Power on the device and play music.
Increase the volume on your speaker and device.
Press and release the Input mode button
until the Input indicator
glows white.
• Use a different cable.
• Connect a different device.
Poor sound quality
Use a different music source.
Pair a different device (see page 20).
If there are two devices connected, disconnect the second device.
Increase the volume on the device.
• Check device audio settings.
Poor sound quality
from a cabled
device
Increase the volume on your speaker and device.
• Use a different cable.
• Connect a different device.
• Check device audio settings.
Audio plays from
the wrong device
(when two devices
are connected)
Make sure voice prompts are on. Press
to hear the connected
device(s). Make sure you are using the correct device.
Pause or quit the music source on the device playing music.
• Disconnect the second device.
Speaker powers off
If using a cabled device, increase the volume on your device.
Disable auto-off (see page 23).