Bose TV Speaker English Owners Guide - Page 39

T roubleshooting SYMPTOM Sound is ­coming from TV s­ peaker SOLUTION Make sure that the speaker's HDMI cable is inserted into a port on your TV labeled ARC (Audio Return Channel). If your TV doesn't have an HDMI ARC port, connect to the speaker using the optical cable (see page 16). Turn off your TV speakers. Refer to your TV owner's guide. If the speaker is connected to your TV's HDMI ARC port, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide. Disconnect the speaker's HDMI cable from your TV's HDMI ARC port and reconnect it. Decrease your TV volume to its lowest setting. Connect to the speaker using both an HDMI cable (see page 16) and the optical cable (see page 17). Poor or ­distorted audio Test different sources if available. Make sure that your TV can ­output surround sound audio. Refer to your TV owner's guide. If the audio is being played from another device, reduce the volume of that device. Power off your TV speakers. Refer to your TV owner's guide. If your speaker is wall mounted, adjust the audio using the remote (see page 13). Speaker and source don't power on/off simultaneously On the remote, press the source button for the source that is out of sync. Press the Power button I to power on/off the source. Speaker doesn't connect with Bluetooth device On your mobile device, turn the Bluetooth feature off and then on. Delete the speaker from the Bluetooth list. Connect again (see page 27). Connect a different mobile device (see page 29). Make sure you're using a compatible Bluetooth mobile device. You can't connect Bluetooth headphones to the speaker. Remove the speaker from your mobile device Bluetooth list. Connect again (see page 27). Clear the speaker device list (see page 29). Connect again (see page 27). | 3 9 E N G