Bose VCS-10 Owner's guide - Page 14

English Reference Troubleshooting Problem What to do No sound • Check the volume control. • Make sure the receiver (or amplifier) is plugged in and turned on. • Check all connections (see page 10). • Make sure the receiver is not on Mute. • Make sure headphones are not connected to the receiver. Center or surround • Make sure your receiver has amplified center and surround speaker does not channels. work • Be sure your receiver is set properly (see page 12 and page 13). • Check the audio source material to be sure it is encoded for surround sound. • Check the speaker connections. (see page 10). • If your surround sound receiver is Pro-Logic, be sure an RCA stereo cable connects the receiver to a stereo sound source (TV, VCR, laserdisc, or DSS player). • If the receiver is connected directly to a stereo television, make sure that all other program sources (VCR, laserdisc, or DSS player) are connected to the TV using RCA stereo cable as well. • If your surround sound receiver is Dolby Digital, be sure the sound source (DSS, laserdisc, or DVD player) is con- nected directly to your receiver as described in your receiver owner's guide. Center speaker • Reduce the volume until that speaker returns to normal intermittently shuts down play. Automatic electronic protection circuitry may have engaged to prevent an overload. • Check the power rating of your receiver (see "Compatibil- ity" on page 15). • Make sure your receiver is set for NORMAL surround sound mode. Sound is distorted • Check the speaker cord for damage. • Reduce the output level from your TV or other components connected to the receiver. Customer service To arrange for service, contact your authorized Bose® dealer, or contact Bose directly. 14