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Brother International ADS-1000W Users Guide - Page 221

Network Difficulties, Difficulty, Suggestions, Device Selector, Cause

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Troubleshooting Difficulty Cannot start Remote Setup. Cause  The machine is turned off.  The machine is not connected to your computer.  The machine is in Sleep Mode.  An error is occurring.  The machine is scanning.  The machine is being configured from the machine's Control Panel. Suggestions  Turn on the machine and then try again.  Connect the machine to your computer and then try again.  Press or open the Top Cover, and then try again.  Clear all errors and then try again.  Wait until scanning has finished and try again.  Stop configuring the machine from the Control Panel. Network Difficulties 9 Difficulty Suggestions Cannot scan over the network. Make sure that your machine is powered on and is online and in Ready mode. Check the current network settings. See Troubleshooting in the Network User's Guide. The network scanning feature does (Windows® users) not work. It is necessary to configure the third-party Security/Firewall Software to allow 9 Network scanning. To add port 54925 for Network scanning, enter the information below: In Name: Enter any description, for example Brother NetScan. In Port number: Enter 54925. In Protocol: UDP is selected. Refer to the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer. (Macintosh users) Re-select your machine in the Device Selector application from the model list in ControlCenter2. The Brother software cannot be installed. (Windows® users) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh users) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software. Cannot connect to wireless network. Check the wireless network settings. Reset the network settings. See Reset the Machine on page 212. 207

Section	Page
User’s Guide ADS-1000W/ADS-1500W	1
Brother Numbers	2
Register Your Product	2
FAQs (frequently asked questions)	2
For Customer Service	3
User’s Guides and where do I find them?	4
Getting Started	5
Table of Contents	11
1 General Information	15
Using the Documentation	15
Symbols and Conventions Used in the Documentation	15
About This Machine	16
Control Panel Overview (ADS-1000W)	17
Control Panel Overview (ADS-1500W)	19
2.7\	20
Basic Operation	22
Change the Keyboard Setting	23
Set the Backlight Brightness	23
Set the Dim Timer for the Backlight	23
Memory	24
Volume	24
Select Your Language	27
Set the Date and Time (ADS-1500W only)	30
Automatic Daylight Saving Time	30
Set the Time Zone	33
Sleep Mode	36
Auto Power Off	39
2 Document Specifications	42
Acceptable Documents	42
Unacceptable Documents	44
Receipt Carrier Sheet Recommendations	45
Unacceptable Receipts	46
3 Scan Preparation	47
Set Up Your Scanner	47
Load Documents	48
Standard-size Documents	48
Business Cards	50
Documents Longer than Letter Size	51
Receipts	52
Plastic Cards	54
4 Prepare Your Network	55
Before Scanning	55
Before Network Scanning	56
Network License (Windows®)	56
Configure Network Scanning for Windows®	56
Configure Network Scanning for Macintosh	59
Launch the BRAdmin Utility (Windows®)	62
5 Scan Using Your Computer	63
Change the User Interface of ControlCenter4 (Windows®)	63
Scan Using ControlCenter4 in Home Mode (Windows®)	67
Basic Scan	67
Scan Plastic Cards	68
Scan to an Office File	70
Scan Business Cards	71
Scan Using ControlCenter4 in Advanced Mode (Windows®)	73
Basic Scan	73
Change the Default Settings of Each Button	74
Scan Plastic Cards	74
Scan to an Office File	76
Scan Business Cards	77
Create a Custom Tab (ControlCenter4 Advanced Mode) (Windows®)	79
Create a Custom Tab	79
Create a Custom Button in Custom Tab	80
Change Scan Settings (ControlCenter4) (Windows®)	81
Scan Using ControlCenter2 (Macintosh)	86
Image (example: Apple Preview)	87
OCR (word processing application)	88
E-mail	89
File	90
Change the Default Settings of a Button	91
Scan Plastic Cards	92
Scan to an Office File	93
Scan Business Cards	95
Register the Favorite Scan Settings Using ControlCenter2 (CUSTOM SCAN) (Macintosh)	96
User-defined Button	97
Change Scan Settings (ControlCenter2) (Macintosh)	100
Scan Receipts Using BR-Receipts (Windows®)	106
Installing BR-Receipts	106
Scan Using Nuance™ PaperPort™ 12SE or Other Windows® Applications	107
Scan Using Nuance™ PaperPort™ 12SE	107
Scan Using Windows® Photo Gallery or Windows® Fax and Scan	115
Use Nuance PDF Converter Professional 8 (Windows®) (ADS-1500W only)	116
Installing Nuance PDF Converter Professional 8	116
Use NewSoft Presto! BizCard 6 (Windows®)	117
Installing NewSoft Presto! BizCard 6	117
Scan Receipts Using BR-Receipts (Macintosh)	118
Scan Using Presto! PageManager or TWAIN Applications (Macintosh)	119
Installing Presto! PageManager	119
Scan Using Presto! PageManager	119
TWAIN Driver Settings	121
Scan Using Apple Image Capture (ICA Driver)	124
Scan Using Apple Image Capture	124
ICA Driver Settings	126
Select your machine from Print & Fax or Print & Scan	127
Use NewSoft Presto! BizCard 6 (Macintosh)	128
Installing NewSoft Presto! BizCard 6	128
Scan Using Captiva® QuickScan™ Pro or ISIS® Applications (Windows®)	129
Installing ISIS® Scanner and Captiva® QuickScan™ Pro	129
6 Scan Using the Control Panel	130
Scan Documents to an FTP Server	130
Start Web Based Management	130
Configure the FTP Default Settings	133
Scan Using FTP Server Profiles	135
Scan Documents to a CIFS Server (Windows®) (ADS-1500W only)	139
Configure the Scan to Network Default Settings	140
Scan Using Scan to Network Profiles	143
Save Scanned Documents on Your Computer	144
Scan to PC (USB Connect)	144
Scan to PC (Network Connect)	146
Scan Using Web Services (Windows Vista® SP2 or Later, Windows® 7 and Windows® 8)	150
Configuring Settings for Scanning	152
Save Scanned Documents on a USB Flash Drive	153
Send Scanned Documents Directly to an Email Address (ADS-1500W only)	156
Select an E-mail Address from the Address Book	156
Enter an E-mail Address Manually	157
Set Up the Address Book (ADS-1500W only)	158
Register an E-mail Address	158
Change an E-mail Address	158
Delete an E-mail Address	159
Set Up a Group	159
Change a Group	160
Delete a Group	161
Scan Plastic Cards	162
Upload Scanned Documents to the Web (ADS-1500W only)	163
Change Scan to PC Settings (Windows®)	164
Change Scan to PC Settings (Macintosh)	170
Create Scan Shortcuts (ADS-1500W only)	176
Register a Shortcut	176
Rename or Delete a Shortcut	178
7 Managing the Machine from Your Computer	179
Monitor the Status of the Machine from Your Computer (Windows®)	179
Monitor the Status of the Machine from Your Computer	179
Error Notifications	180
What are the Status Monitor Indicators?	180
Monitor the Status of the Machine from Your Computer (Macintosh)	181
Monitor the Status of the Machine from Your Computer	181
Turn the AutoLoad Feature On/Off (ControlCenter2)	183
Set Up the Brother Machine from Your Computer	184
8 Routine Maintenance	188
Clean the Outside of the Machine	188
Clean the Scanner	189
Replace Consumables	193
Order Consumables	193
Check Consumable Replacement Cycle	195
Replace the Separation Pad	197
Replace the Pick-up Roller	200
Reset the Usage Counters	202
Packing and Shipping the Machine	205
9 Troubleshooting	207
Identifying Your Problem	207
Error and Maintenance Messages	207
Document Jam	211
Long Paper Jam	213
Card Jam	213
Troubleshooting	215
If you are having difficulty with your machine	215
Machine Information	223
Check the Serial Number	223
WLAN Enable/Disable	225
Reset Functions	226
Reset the Machine	226
Scan Priority (ADS-1000W only)	228
A Specifications	231
General	231
Scanner	233
Direct Scan Feature (Scan to USB)	233
Interfaces	234
Network	234
Computer Requirements	235
B Appendix	236
Entering Text (ADS-1500W only)	236
Inserting spaces	236
Making corrections	236
LED Indications (ADS-1000W only)	237
Service Call Indications	244