Brother International ADS-1000W Quick Setup Guide - Page 13

Troubleshooting, How can I find the wireless security information (SSID and Network Key*)

Page 13 highlights

For Wireless Network Users Troubleshooting If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. How can I find the wireless security information (SSID and Network Key*) 1) Check documentation provided with your wireless access point/router. 2) The default SSID could be the manufacturer's name or the model name. 3) If you do not know the security information, please consult the router manufacturer, your system administrator, or your Internet provider. * The Network Key may also be described as the Password, Security Key, or Encryption Key. * If the WLAN access point/router is not broadcasting the SSID, the SSID will not automatically be detected. You must manually enter the SSID name. See Configuring your machine when the SSID is not broadcasting in the Network User's Guide. Error Status/Error Codes If the LED indicators (on the ADS-1000W) or the LCD (on the ADS-1500W) indicate an error, locate the error status or code in the tables that follow and use the recommended solution to correct the error. The LED is on. The LED is blinking. Wireless Network ADS-1000W Error Status Recommended Solutions The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled. To configure your wireless settings using WPS or AOSS™, you must configure both your machine and the wireless access point/router. Confirm that your wireless access point/router supports WPS or AOSS™, and start from step 5 on page 11 again. If you do not know how to operate your wireless access point/router using WPS or AOSS™, see the documentation provided with your wireless access point/router, ask the manufacturer of your wireless access point/router, or ask your system administrator. Two or more wireless access points that have WPS or AOSS™, enabled are detected. Confirm that only one wireless access point/router within range has the WPS or AOSS™ method active and try again. Try starting from step 5 on page 11 again after a few minutes in order to avoid interference from other access points. 13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34

13
For Wireless Network Users
Wireless Network
Troubleshooting
How can I find the wireless security information (SSID and Network Key*)
*
The Network Key may also be described as the Password, Security Key, or Encryption Key.
*
If the WLAN access point/router is not broadcasting the SSID, the SSID will not automatically be detected.
You must manually enter the SSID name. See
Configuring your machine when the SSID is not broadcasting
in the
Network User’s Guide
.
Error Status/Error Codes
If the LED indicators (on the ADS-1000W) or the LCD (on the ADS-1500W) indicate an error, locate the error
status or code in the tables that follow and use the recommended solution to correct the error.
If you need assistance during setup and want to contact Brother Customer Service, make sure you
have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this
information.
1) Check documentation provided with your wireless access point/router.
2) The default SSID could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
The LED is on.
The LED is blinking.
ADS-1000W
Error Status
Recommended Solutions
The machine cannot detect a wireless access point/router that has WPS or AOSS™
enabled.
To configure your wireless settings using WPS or AOSS™, you must configure both your
machine and the wireless access point/router.
Confirm that your wireless access point/router supports WPS or AOSS™, and start from
step
5
on page 11 again.
If you do not know how to operate your wireless access point/router
using WPS or AOSS™, see the documentation provided with your
wireless access point/router, ask the manufacturer of your wireless
access point/router, or ask your system administrator.
Two or more wireless access points that have WPS or AOSS™, enabled are detected.
Confirm that only one wireless access point/router within range has the WPS or AOSS™
method active and try again.
Try starting from step
5
on page 11 again after a few minutes in order to avoid interference
from other access points.