Brother International CE-5000PRW Users Manual - English - Page 61
Troubleshooting
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TROUBLESHOOTING If the machine stops working properly, check the following possible problems. If the problem it still there, contact your retailer or the nearest authorised service center. Symptom Possible cause How to put it right Reference The machine is not plugged in. Plug the machine in. page 9 The sewing machine does not work. The main power switch is turned off. Turn on the main power switch. The bobbin winder shaft is pushed to Move the bobbin winder shaft to the the right. left. page 9 page 12, 13 You have not used the foot controller properly. Use the foot controller properly. page 10 The needle is not fitted properly. Fit the needle properly. page 21 The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. page 22 The needle is bent or blunt. Replace the needle. page 21 You have not used the right combi- Choose a thread and needle that are nation of fabric, thread and needle. appropriate for the type of fabric. page 20 4 The presser foot you are using is not Attach the presser foot that is correct appropriate for the type of stitch that for the type of stitch that you want to you want to sew. sew. page 52 The upper thread tension is too tight. Loosen the upper thread tension. page 29 The needle You are pulling the fabric too much. Lightly guide the fabric. - breaks. The area around the hole in the needle plate is scratched. Replace the needle plate. Contact your retailer or the nearest authorized service center. - The area around the hole in the presser foot is scratched. Replace the presser foot. Contact your retailer or the nearest authorized service center. - Replace the bobbin case. The bobbin case is scratched. Contact your retailer or the nearest - authorized service center. You have not used a bobbin that has been designed for this machine. Incorrect bobbins will not work properly. Only use a bobbin that has been designed for this machine. page 11 You have not threaded the upper thread properly. (for example, you have not fitted the spool properly, or the thread has come out of the guide above the needle.) Correct the upper threading. page 16 The upper thread breaks. There are knots or tangles in the thread. The needle is not appropriate for the thread you are using. Remove any knots or tangles. Choose a needle that is appropriate for the type of stitch. - page 20 The upper thread tension is too tight. Loosen the upper thread tension. page 29 The thread is tangled, for example, in the bobbin case. Remove the tangle thread. If the thread is tangled in the bobbin case, clean the bobbin case. page 57 The needle is bent or blunt. Replace the needle. page 21 59