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Brother International HL-3040CN Users Manual - English - Page 154

Error messages in Color Correction, Error messages continued, Print Unable 1A - hl troubleshooting

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Troubleshooting Error messages (continued) Error message No Belt Unit No Paper No Toner No Waste Toner Out of Memory Print Unable 1A Short Paper Size Mismatch Small Paper Toner Error Unusable Device (HL-3070CW only) A ction Re-install the belt unit. (See Belt unit on page 118.) Put the paper in the paper tray and then press Go, or put the paper in the manual feed slot. If the problem is not solved, the paper pick-up roller may be stained. Clean the paper pickup roller. (See Cleaning the paper pick-up roller on page 140.) Re-install the toner cartridge that is indicated on the LCD. (See Toner cartridges on page 104) Re-install the drum unit that is indicated on the LCD. (See Drum units on page 112) Re-install the Waste Toner Box. (See Waste toner box on page 122.) If the LCD shows this error message when you print the secure data, Press Cancel and delete the previously stored data. Except in the case of printing secure data, add more memory. (See Installing extra memory on page 100.) 6 Turn the power switch off and fully open the top cover. Leave the printer off and open for 30 minutes to remove any condensation from inside the machine, then close the top cover and turn it on again. If this does not clear the error, call your dealer or a Brother Customer Service. Open the back cover (back output tray) to let the printed paper out on the back out put tray. Remove the printed pages and then press Go. Put the same size paper in the paper tray that is selected in the printer driver, and then press Go, or select the size of paper you set in the Tray1 Size setting from the control panel. Open the back cover (back output tray) to let the printed paper out on the back out put tray and then press Go. Pull out all the drum unit and toner cartridge assemblies. Take out the toner cartridge and put it back into the printer again. Remove the USB flash memory drive from the USB Direct Interface. Error messages in Color Correction Call service message A ction Calibrate Turn off the printer. Wait a few seconds, then turn it on again. Calibration failed. See Troubleshooting chapter in User's guide. Identify the colorcausing the problem and put in a new drum unit. (See Replacing the drum units on page 113.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on page 118.) Put in a waste toner box. (See Replacing the waste toner box on page 123.) If the problem continues, call your dealer or Brother Customer Service. Registration Turn off the printer. Wait a few seconds, then turn it on again. Registration failed. See Troubleshooting chapter in User's guide. Put in a new belt unit. (See Replacing the belt unit on page 118.) If the problem continues, call your dealer or Brother Customer Service. 144

Section	Page
User's Guide HL-3040CN/3070CW	1
Using this guide	2
Symbols used in this guide	2
Safety precautions	3
To use the printer safely	3
Trademarks	7
Compilation and Publication Notice	7
Shipment of the Printer	7
Table of Contents	8
1 Printing Methods	11
About paper	11
Type and size of paper	11
Recommended paper	12
Types of envelopes	13
Unprintable area	14
Printing methods	15
Printing on plain paper	15
Printing on plain paper from the paper tray	15
Printing on plain paper or bond paper from the Manual feed slot	19
Printing on thick paper, labels and envelopes	23
Duplex printing	28
Guidelines for printing on both sides of the paper	28
Manual duplex printing	29
Manual duplex printing from the paper tray	29
Manual duplex printing from the manual feed slot	30
Paper orientation for manual duplex printing	32
Booklet printing (for Windows® printer driver)	32
Printing photos from a digital camera (HL-3070CW only)	33
PictBridge requirements	33
Setting your digital camera	33
Printing images	34
Connecting a camera as a storage device	34
DPOF printing	35
Printing images with Secure Function Lock 2.0 enabled (HL-3070CW only)	35
Printing data from a USB flash memory drive with direct print (HL-3070CW only)	37
Supported file formats	37
Direct Print default settings	37
Creating a PRN or PostScript® 3™ (HL-3070CW only) file for direct printing	38
Printing data directly from the USB flash memory drive	39
Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (HL-3070CW only)	40
2 Driver and Software	42
Printer driver	42
Features in the printer driver (for Windows®)	45
Basic tab	45
Paper Size	46
Orientation	46
Copies	46
Media Type	46
Print Quality	47
Color/Mono	47
Settings Dialog	48
Multiple Page	48
Manual Duplex / Booklet	49
Paper Source	49
Advanced tab	50
Scaling	50
Reverse Print	50
Use Watermark	51
Header-Footer Print	51
Toner Save Mode	51
Secure Print	51
Administrator	52
User Authentication (HL-3070CW only)	52
Other Print Options	53
Color Calibration	53
Use Reprint	53
Sleep Time	53
Improve Print Output	54
Tray Settings tab	55
Support	56
Using the custom monochrome printer driver (for Windows®)	57
Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) (HL-3070CW only)	58
Printing Preferences	58
Advanced options	60
Ports tab	64
Features in the printer driver (for Macintosh)	65
Choosing page setup options	65
Choosing printing options	66
Cover Page	67
Layout	67
Secure Print	68
Print Settings	69
Manual Duplex Printing	73
Status Monitor (For Mac OS X 10.3.9 or greater users)	74
Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh) (HL-3070CW only)	75
Installing the BR-Script3 printer driver	75
Uninstalling the printer driver	80
Printer driver for Windows®, Windows Vista® and Windows Server® 2003/2008	80
Printer driver for Macintosh	81
Software	82
Software for networks	82
BRAdmin Light	82
BRAdmin Professional 3 (for Windows®)	82
Web BRAdmin (for Windows®)	82
BRPrint Auditor (for Windows®)	83
Web Based Management (web browser)	83
Driver Deployment Wizard (for Windows®)	83
About emulation modes (HL-3070CW only)	84
Automatic emulation selection (HL-3070CW only)	84
Automatic interface selection	84
3 Control Panel	85
Control panel	85
Buttons	85
Go	86
Cancel	86
Secure Print	86
+ or - button	86
Moving through menus on the LCD	86
Entering numbers	86
Back	87
OK	87
LEDs	87
LCD	87
Back light (HL-3070CW only)	88
LCD messages	88
Printer status messages	88
Reprinting documents	89
Reprinting the last job	89
How to reprint the last job	89
Deleting the last job	90
Canceling the reprint job	90
Printing Secure data	90
Secure data	90
How to print Secure data	90
Deleting secure data	91
Canceling the secure data job (printing secure data)	91
Using the control panel LCD menu	92
For example: If you want to choose the paper size for Tray 1, as follows.	92
Menu table	93
Example of changing a menu setting	103
Default settings	104
Network default settings	104
Factory Reset	104
Settings Reset	105
Calibration	106
Auto Registration	107
Registration	107
Frequency	107
Manual Registration	108
Print Chart	108
Set Registration	108
4 Option	109
SO-DIMM	109
Installing extra memory	110
5 Routine Maintenance	112
Replacing the consumable items	112
Toner cartridges	114
Toner Low message	114
Replace Toner message	114
Replacing the toner cartridges	115
Drum units	122
Drum End Soon messages	122
Replace Drum messages	123
Replacing the drum units	123
Belt unit	128
Belt End Soon message	128
Replace Belt message	128
Replacing the belt unit	128
Waste toner box	132
WT Box End Soon message	132
Replace WT Box message	132
Replacing the waste toner box	133
Cleaning	138
Cleaning the outside of the printer	138
Cleaning the LED head	140
Cleaning the corona wires	141
Cleaning the drum unit	144
Cleaning the paper pick-up roller	150
6 Troubleshooting	152
Identifying your problem	152
LCD messages	153
Paper handling	156
Paper jams and how to clear them	157
Jam Tray 1 (Paper jam inside the paper tray)	158
Jam Rear (Paper jam behind the back cover)	159
Jam Inside (Paper jam inside the printer)	161
Improving the print quality	164
Solving print problems	171
Network problems	171
Other problems	172
For Macintosh with USB	172
BR-Script 3 (HL-3070CW only)	172
Appendix A	173
Printer specifications	173
Engine	173
Controller	174
Software	175
Direct Print feature	175
Control panel	176
Paper handling	176
Media specifications	176
Supplies	177
Dimensions / weights	177
Other	178
Computer requirements	179
Important information for choosing your paper	180
Symbol and character sets (HL-3070CW only)	183
How to use Web Based Management (web browser)	183
Symbol and character sets list	184
Quick reference for bar code control commands (HL-3070CW only)	186
Print bar codes or expanded characters	186
Definition of parameters	186
Bar code mode	186
Bar code, expanded character, line block drawing and box drawing	187
Bar code	187
Bar code human readable line ON or OFF	187
Quiet zone	188
Bar code, expanded character unit, line block drawing and box drawing	188
Bar code, expanded character, line block drawing and box drawing offset in X-axis	188
Bar code & expanded character offset in Y-axis	188
Bar code, expanded character, line block drawing and box drawing height	189
Expanded character width, line block drawing and box drawing	189
Expanded character rotation	189
Bar code data start	189
Box drawing	191
Line block drawing	191
Expanded character data start	191
Libtiff Copyright and License	194
Appendix B (for Europe and Other Countries)	195
Brother numbers	195
Appendix C (for USA and Canada)	196
Brother numbers	196

Match case Limit results 1 per page

Troubleshooting

144

No Belt Unit

Re-install the belt unit. (See

Belt unit

on page 118.)

No Paper

Put the paper in the paper tray and then press

, or put the paper in the manual feed slot.

If the problem is not solved, the paper pick-up roller may be stained. Clean the paper pick-

up roller. (See

Cleaning the paper pick-up roller

on page 140.)

No Toner

Re-install the toner cartridge that is indicated on the LCD. (See

Toner cartridges

on page 104)

Re-install the drum unit that is indicated on the LCD. (See

Drum units

on page 112)

No Waste Toner

Re-install the Waste Toner Box. (See

Waste toner box

on page 122.)

Out of Memory

If the LCD shows this error message when you print the secure data, Press Cancel and

delete the previously stored data.

Except in the case of printing secure data, add more memory. (See

Installing extra memory

on page 100.)

Print Unable 1A

Turn the power switch off and fully open the top cover. Leave the printer off and open for 30

minutes to remove any condensation from inside the machine, then close the top cover and

turn it on again. If this does not clear the error, call your dealer or a Brother Customer

Service.

Short Paper

Open the back cover (back output tray) to let the printed paper out on the back out put tray.

Remove the printed pages and then press

Size Mismatch

Put the same size paper in the paper tray that is selected in the printer driver, and then press

, or select the size of paper you set in the

Tray1 Size

setting from the control panel.

Small Paper

Open the back cover (back output tray) to let the printed paper out on the back out put tray

and then press

Toner Error

Pull out all the drum unit and toner cartridge assemblies. Take out the toner cartridge and

put it back into the printer again.

Unusable Device

(HL-3070CW only)

Remove the USB flash memory drive from the USB Direct Interface.

Error messages in Color Correction

Call service message

Action

Calibrate

Calibration failed. See

Troubleshooting chapter

in User's guide.

Turn off the printer. Wait a few seconds, then turn it on again.

Identify the colorcausing the problem and put in a new drum unit. (See

Replacing

the drum units

on page 113.)

To identify the color of the drum unit, visit us at http://solutions.brother.com/

view our FAQs and troubleshooting tips.

Put in a new belt unit. (See

Replacing the belt unit

on page 118.)

Put in a waste toner box. (See

Replacing the waste toner box

on page 123.)

If the problem continues, call your dealer or Brother Customer Service.

Registration

Registration failed.

See Troubleshooting

chapter in User's guide.

Turn off the printer. Wait a few seconds, then turn it on again.

Put in a new belt unit. (See

Replacing the belt unit

on page 118.)

If the problem continues, call your dealer or Brother Customer Service.

Error messages (continued)

Error message

Action