Brother International HL-5370DWT Users Manual - English - Page 146

Solving print problems, Problem, Recommendation, Status Monitor, MEMORY FULL, PRINT OVERRUN

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Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly „ Make sure that the printer cable is not too long. We recommend that you use a or it prints garbage data. parallel or USB cable that is no longer than 2 meters (6.5 feet). „ Make sure that the printer cable is not damaged or broken. „ If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. „ Make sure that you have chosen the correct printer driver with 'Set as Default Printer'. „ Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. „ Turn off the Status Monitor. The printer cannot print full „ Press Go to print the remaining data in the printer memory. Cancel the print job 7 pages of a document. An error if you want to delete the remaining data in the printer memory. (See Control panel message MEMORY FULL buttons on page 84.) appears. „ Reduce the complexity of your document or select a lower print resolution. „ Add more memory. (See Installing extra memory on page 91.) The printer cannot print full pages of a document. An error message PRINT OVERRUN appears. „ Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Control panel buttons on page 84. „ Reduce the complexity of your document or select a lower print resolution. „ Add more memory. See Installing extra memory on page 91. „ Set page protection to Auto by using the supplied Windows® driver. „ Change the following settings in the supplied Windows® driver and try again. The best combination of these settings will vary depending on your document: „ Graphics 1 „ TrueType Mode 1 „ Use Printer TrueType® Fonts The headers or footers appear when the document displays on the screen but they do not show up when it is printed. 1 Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings.... „ Adjust the top and bottom margins of your document. 136

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Troubleshooting
136
7
Solving print problems
7
Problem
Recommendation
The printer prints unexpectedly
or it prints garbage data.
±
Make sure that the printer cable is not too long. We recommend that you use a
parallel or USB cable that is no longer than 2 meters (6.5 feet).
±
Make sure that the printer cable is not damaged or broken.
±
If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
±
Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
±
Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
±
Turn off the
Status Monitor
.
The printer cannot print full
pages of a document. An error
message
MEMORY FULL
appears.
±
Press
Go
to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. (See
Control panel
buttons
on page 84.)
±
Reduce the complexity of your document or select a lower print resolution.
±
Add more memory. (See
Installing extra memory
on page 91.)
The printer cannot print full
pages of a document. An error
message
PRINT OVERRUN
appears.
±
Press
Go
to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See
Control panel
buttons
on page 84.
±
Reduce the complexity of your document or select a lower print resolution.
±
Add more memory. See
Installing extra memory
on page 91.
±
Set page protection to
Auto
by using the supplied Windows
®
driver.
±
Change the following settings in the supplied Windows
®
driver and try again. The
best combination of these settings will vary depending on your document:
±
Graphics
1
±
TrueType Mode
1
±
Use Printer TrueType
®
Fonts
1
Choose the
Basic
tab, choose
Manual
in
Print Settings
, and then click
Manual Settings...
.
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
±
Adjust the top and bottom margins of your document.