Brother International HL-L3290CDW Reference Guide - Page 14

A Troubleshooting, Identify the Problem

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A Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed. • (For network models) The access point (for wireless network), router, or hub is turned on and its link indicator is blinking. • Paper is inserted correctly in the paper tray. • The interface cables are securely connected to the machine and the computer. • Check the machine's status on your machine or in Brother Status Monitor on your computer. Find the Error Using the Status Monitor • Double-click the icon in the task tray. Find the Solution • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon indicates an error has occurred. • A gray icon indicates the machine is offline. • Click the Troubleshooting button to access Brother's troubleshooting website. • (Windows®) If you select the Load Status Monitor on Startup check box, the Status Monitor will launch automatically each time you start your computer. 12

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Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
The machine's power cord is connected correctly and the machine's power is on.
All of the machine's orange protective parts have been removed.
(For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer.
Check the machine's status on your machine or in
Brother Status Monitor
on your computer.
Find the Error
Find the Solution
Using the Status Monitor
Double-click the
icon in the task tray.
• (Windows
®
) If you select the
Load Status
Monitor on Startup
check box, the Status
Monitor will launch automatically each time
you start your computer.
A green icon indicates the normal stand-by
condition.
A yellow icon indicates a warning.
A red icon indicates an error has occurred.
A gray icon indicates the machine is
offline.
Click the
Troubleshooting
button to
access Brother's troubleshooting website.
A
Troubleshooting
12