Brother International IntelliFax-1820C Users Manual - English - Page 147

Software Difficulties MFC-3220C only, DIFFICULTY, SUGGESTIONS

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DIFFICULTY SUGGESTIONS Software Difficulties (MFC-3220C only) Cannot perform '2 in 1 or 4 in 1' Check that the paper size setting in the application and in the printer printing. driver are the same. Cannot print when using Paint Try setting the Display setting to '256 colors.' Brush. Cannot print when using Adobe Illustrator. Try to reduce the print resolution. Thick lines and thin lines appear alternately. (banding) 1. Open the 'Basic' tab in the printer driver. 2. Click 'Setting' in the Basic tab of the printer driver. 3. Turn OFF 'Bi-Directional Printing' by un-checking it. (See Bi-Directional Printing on page 1-7 in Software User's Guide on the CD-ROM.) There are some dense lines. Check 'Reverse Order' in the Basic tab of the printer driver. Printing is slow. In the 'Color' tab from the 'Advanced' tab in the printer driver, uncheck the Color Enhancement. True2Life® is not working properly. If the image data is not full color in your application (Such as 256 color), True2Life® will not work. Please use at least 24 bit color data with the True2Life® feature. 'MFC is Busy' or 'MFC Connect Failure' Error Message appears. Make sure the machine is not showing an error message on the LCD. 'MFC Connect Failure' If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart Windows®. You can ignore this message or you can turn it off as follows. Double-click "\tool\warnOff.REG" from the supplied CD-ROM. The Scan key on the MFC's control panel will not work unless you restart your PC with the MFC connected. To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied CD-ROM. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10

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TROUBLESHOOTING AND ROUTINE MAINTENANCE
12 - 10
Software Difficulties (MFC-3220C only)
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using Paint
Brush.
Try setting the Display setting to ‘256 colors.’
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
Thick lines and thin lines
appear alternately. (banding)
1. Open the ‘Basic’ tab in the printer driver.
2. Click ‘Setting’ in the Basic tab of the printer driver.
3. Turn OFF ‘Bi-Directional Printing’ by un-checking it.
(See
Bi-Directional Printing
on page 1-7 in Software User’s Guide on the
CD-ROM.)
There are some dense lines.
Check ‘Reverse Order’ in the Basic tab of the printer driver.
Printing is slow.
In the ‘Color’ tab from the ‘Advanced’ tab in the printer driver, uncheck
the Color Enhancement.
True2Life
®
is not working
properly.
If the image data is not full color in your application (Such as 256 color),
True2Life
®
will not work. Please use at least 24 bit color data with the
True2Life
®
feature.
‘MFC is Busy’ or ‘MFC
Connect Failure’ Error
Message appears.
Make sure the machine is not showing an error message on the LCD.
‘MFC Connect Failure’
If the MFC is not connected to your PC and you have loaded the Brother
software, the PC will show 'MFC Connect Failure' each time you restart
Windows
®
. You can ignore this message or you can turn it off as follows.
Double-click "\tool\warnOff.REG" from the supplied CD-ROM.
The Scan key on the MFC's control panel will not work unless you restart
your PC with the MFC connected.
To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied
CD-ROM.
DIFFICULTY
SUGGESTIONS