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Brother International MFC 665CW Users Manual - English - Page 152

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Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Comm.Error Connection Fail Cover is Open Data Remaining Disconnected Document Jam DR Mode in Use High Temperature Ink Empty Cause Action Poor phone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line. You tried to poll a fax machine Check the other fax machine's polling that is not in Polled Waiting mode. setup. The scanner cover is not closed Lift the scanner cover and then close it completely. again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks. Print data is left in the machine's Re-start printing from your computer. memory. Print data is left in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine. Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again. The other person or other Try to send or receive again. person's fax machine stopped the call. The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Using the ADF on page 11. See Document jam on page 140. The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to off. (See Turning off Distinctive Ring on page 55.) The print head is too warm. Allow the machine to cool down. One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a color fax, the machine's 'handshake' will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black and white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 143.) 136

Section	Page
USER’S GUIDE MFC-440CN/MFC-665CW/MFC-845CW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	5
Compilation and Publication Notice	6
Table of Contents	10
Section I:General	17
1 General Information	18
Using the documentation	18
Symbols and conventions used in the documentation	18
Accessing the Software User’s Guide and Network User’s Guide	18
Viewing Documentation	18
Viewing Documentation (For Windows®)	18
How to find Scanning instructions	19
How to find Network setup instructions (MFC-665CW and MFC-845CW only)	19
Viewing Documentation (For Macintosh®)	20
How to find Scanning instructions	20
How to find Network setup instructions (MFC-665CW and MFC-845CW only)	20
Accessing Brother Support (For Windows®)	21
Control panel overview	22
LCD display screen	25
Basic Operations	26
2 Loading documents and paper	27
Loading documents	27
Using the ADF	27
Recommended environment	27
Document Sizes Supported	27
How to load documents	27
Using the scanner glass	28
Document Sizes Supported	28
How to load documents	28
Scannable area	28
Acceptable paper and other media	29
Recommended media	29
Handling and using media	29
Paper capacity of the output paper tray	30
Choosing the right media	31
Paper type and size for each operation	31
Paper weight, thickness and capacity	32
Loading paper and other media	33
Loading envelopes and post cards	35
About envelopes	35
How to load envelopes and post cards	36
Loading photo paper	37
Removing small printouts from the machine	38
Printable area	39
3 General setup	40
On/Off key	40
Turning the machine off	40
Turning the machine on	40
On/Off setting	40
Mode Timer	42
Paper settings	42
Paper Type	42
Paper Size	43
Volume Settings	43
Ring Volume	43
Setting the Ring Volume from the menu	43
Beeper Volume	43
Speaker Volume	44
Handset Volume (MFC-665CW only)	44
Choosing the Handset Volume (For Volume Amplify) (MFC-665CW only)	45
Setting Volume Amplify (MFC-665CW only)	46
Automatic Daylight Savings Time	46
LCD display	47
LCD Contrast	47
Setting the backlight brightness	47
Setting the Dim Timer for the backlight	47
Setting the Off Timer	47
Setting the Wallpaper	48
4 Security features	49
TX Lock (MFC-440CN only)	49
Setting and changing the TX Lock password	49
Setting up the password	49
Changing the TX Lock password	49
Turning the TX Lock on/off	50
Turning TX Lock on	50
Turning TX Lock off	50
Memory Security (MFC-665CW and MFC-845CW only)	50
Setting and changing the memory security password	51
Setting a password for the first time	51
Changing your memory security password	51
Turning the memory security on/off	52
Turning on the memory security lock	52
Turning off the memory security	52
Section II:Fax	53
5 Sending a fax	54
Entering Fax mode	54
Faxing from the ADF	54
Faxing from the scanner glass	55
Faxing A4 size documents from the scanner glass	55
Color fax transmission	55
Canceling a fax in progress	55
Broadcasting (Black & White only)	56
Canceling a Broadcast in progress	56
Additional sending operations	57
Sending faxes using multiple settings	57
Contrast	57
Changing fax resolution	57
Dual access (Black & White only)	58
Real time transmission	58
Overseas Mode	59
Delayed Faxing (Black & White only)	59
Delayed Batch Transmission (Black & White only)	59
Checking and canceling waiting jobs	59
Setting your changes as a new default	60
Restoring all the settings to factory settings	60
Sending a fax manually	60
Sending a fax at the end of a conversation (MFC-440CN and MFC-665CW only)	60
Out of Memory message	61
6 Receiving a Fax	62
Receive modes	62
Choosing the Receive Mode	62
Using receive modes	64
Fax only	64
Fax/Tel	64
Manual	64
Message Center (MC) (MFC-665CW and MFC-845CW only)	64
External TAD (MFC-440CN only)	64
Receive mode settings	65
Ring Delay	65
F/T Ring Time (Fax/Tel mode only)	65
Easy Receive	66
If Easy Receive is On:	66
If Easy Receive is Semi: (MFC-665CW and MFC-845CW only)	66
If Easy Receive is Off:	66
Additional receiving operations	67
Printing a reduced incoming fax	67
Receiving a fax at the end of a conversation (MFC-440CN and MFC-665CW only)	67
Printing a fax from the memory	67
7 Telephone Services and External devices	68
Voice operations	68
Making a telephone call (MFC-665CW and MFC-845CW only)	68
Answering calls with the Speaker Phone (MFC-665CW and MFC-845CW only)	68
Hold (MFC-665CW and MFC-845CW only)	68
Tone or Pulse (Canada only)	69
Fax/Tel mode when the power key is on	69
Fax/Tel mode when the power key is off	69
Telephone services	70
Distinctive Ring	70
What does your telephone company's ‘Distinctive Ring’ do?	70
What does Brother's ‘Distinctive Ring’ do?	70
Do you have Voice Mail?	70
Before you choose the ring pattern to register	71
Registering the Distinctive Ring pattern	71
Turning off Distinctive Ring	71
Caller ID	72
Setting up your area code (USA only)	72
Viewing Caller ID List	72
Printing Caller ID List	73
Connecting an external TAD (telephone answering device)	73
Connections	74
Recording outgoing message (OGM) on an external TAD	75
Special line considerations	75
Roll over phone lines	75
Two-line phone system	75
Converting telephone wall outlets	76
Installing machine, external two-line TAD and two-line telephone	76
Multi-line connections (PBX)	77
External and extension phones	77
Connecting an external or extension telephone	77
Using external and extension telephones	77
If you answer a call and no one is on the line:	78
Using a Non-Brother cordless external telephone (MFC-440CN and MFC-665CW only)	78
Using remote codes	78
Fax receive code	78
Telephone answer code	78
Changing the remote codes	78
8 Dialing and storing numbers	79
How to Dial	79
Manual dialing	79
Speed-Dialing	79
Search	79
Fax Redial	80
Outgoing Call	80
Caller ID history	81
Storing numbers	82
Storing a pause	82
Storing Speed-Dial numbers	82
Storing Speed-Dial numbers from Outgoing Calls	82
Storing Speed-Dial numbers from the Caller ID history	83
Changing Speed-Dial names or numbers	83
Setting up groups for broadcasting	84
Changing Group name	85
Deleting a Group	85
Deleting a number from a Group	86
Dialing Access codes and credit card numbers	86
9 Message Center (MFC-665CW and MFC-845CW only)	87
Message Center mode	87
Setting up the Message Center	87
Outgoing message (OGM)	87
Recording your OGM	87
Listening to your OGM	88
Erasing your OGM	88
Fax/Tel OGM (Announcement)	88
Activating Message Center mode	88
Managing your messages	89
Message indicator	89
Playing voice messages	89
Erasing incoming messages	89
To erase voice messages individually	89
To erase all of your messages	90
Additional Message Center operations	90
Setting maximum time for incoming messages	90
Setting toll saver	90
ICM Recording Monitor	91
Recording a conversation (MFC-665CW only)	91
10 Advanced fax operations (Black & White only)	92
Fax Forwarding	92
Paging	93
Fax Storage	94
Fax Preview (MFC-665CW and MFC-845CW only)	94
Setting Fax Preview	94
How to preview a fax	95
How to delete all faxes in the list	95
How to print all faxes in the list	95
PC Fax Receive	96
Changing the destination PC	97
Turning off Advanced Fax Operations	97
Changing Advanced Fax Operations	98
Remote Retrieval	98
Setting a Remote Access Code	98
Using your Remote Access Code	99
Remote Fax commands	100
Retrieving fax messages	102
Changing your Fax Forwarding number	102
11 Printing Reports	103
Fax reports	103
Transmission Verification Report	103
Fax Journal (activity report)	103
Reports	104
How to print a report	104
12 Polling	105
Polling overview	105
Polling receive	105
Setup to receive polling	105
Sequential polling (Black & White only)	105
Polled transmit (Black & White only)	106
Set up for polled transmit	106
Section III:Copy	107
13 Making copies	108
How to copy	108
Entering Copy mode	108
Making a single copy	108
Making multiple copies	109
Stop copying	109
Copy settings	109
Changing copy quality	109
Enlarging or reducing the image copied	110
Making N in 1 copies or a poster (page layout)	110
Sorting copies using the ADF	111
Adjusting Brightness, Contrast and Color	112
Brightness	112
Contrast	112
Color Saturation	112
Paper Options	113
Paper Type	113
Paper Size	113
Setting your changes as new default	113
Restoring all the settings to factory settings	113
‘Out of Memory’ message	114
Section IV:Walk-up Photo Printing	115
14 PhotoCapture Center®	116
PhotoCapture Center® Operations	116
Printing from a media card without a PC	116
Scanning to a media card without a PC	116
Using PhotoCapture Center® from your computer	116
Using media cards	116
Media card folder structure	116
Getting started	117
Entering PhotoCapture mode	118
Print Images	118
View Photo(s)	118
Print Index (Thumbnails)	119
Print All Photos	119
Print Photos	120
DPOF printing	120
PhotoCapture Center® print settings	121
Print Quality	122
Paper options	122
Paper Type	122
Paper and print size	122
Adjusting Brightness, Contrast and Color	122
Brightness	122
Contrast	122
Color Enhancement (True2Life®)	123
Cropping	124
Borderless printing	124
Setting your changes as new default	124
Restoring all the settings to factory settings	124
Scan to Card	125
Entering Scan mode	125
How to scan to card	125
Understanding the Error Messages	126
15 PictBridge	127
Before Using PictBridge	127
PictBridge requirements	127
Using PictBridge	127
Setting your digital camera	127
Printing Images	128
DPOF printing	128
Understanding the Error Messages	129
Section V:Software	131
16 Software and Network features	132
Section VI:Appendixes	133
A Safety and Legal	134
Choosing a location	134
To use the machine safely	135
Important safety instructions	139
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)	141
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	142
Industry Canada Compliance Statement (Canada only)	143
LAN connection	143
Legal limitations for copying	144
Trademarks	145
B Troubleshooting and Routine Maintenance	146
Troubleshooting	146
If you are having difficulty with your machine	146
Error messages	152
Transferring your faxes or Fax Journal report	155
Transferring faxes to another fax machine	155
Transferring faxes to your PC	155
Transferring Fax Journal report to another fax machine	156
Document jam	156
Document is jammed in the top of the ADF unit	156
Document is jammed inside the ADF unit	156
Printer jam or paper jam	157
Dial Tone	158
Phone line interference	159
Routine maintenance	159
Replacing the ink cartridges	159
Cleaning the outside of the machine	161
Cleaning the scanner	162
Cleaning the machine printer platen	163
Cleaning the paper pick-up roller	163
Cleaning the print head	164
Checking the print quality	164
Checking the printing alignment	165
Checking the ink volume	166
Uninstalling and installing the handset and handset cradle (MFC-665CW only)	166
Uninstalling the handset and handset cradle	166
Installing the handset and handset cradle	167
Uninstalling and installing the cradle and the bracket (MFC-845CW only)	168
Uninstalling the cradle and the bracket	168
Installing the cradle and the bracket	168
Machine Information	170
Checking the serial number	170
Packing and shipping the machine	170
C Menu and Features	174
On-screen programming	174
Memory storage	174
Menu keys	174
Menu table	175
Menu	175
Fax	183
Scan	185
Copy	186
PhotoCapture	188
Entering Text	190
Putting spaces	190
Making corrections	190
Repeating letters	190
Special characters and symbols	190
D Specifications	191
General	191
Print media	193
Fax	194
Message Center (MFC-665CW and MFC-845CW only)	196
Digital Cordless Handset (MFC-845CW only)	197
Cordless handset	197
Battery	197
Battery cradle	198
AC adapter	198
Copy	199
PhotoCapture Center®	200
PictBridge	200
Scanner	201
Printer	202
Interfaces	203
Computer requirements	204
Consumable items	205
Network (LAN)	206
E Glossary	207
Index	211

Match case Limit results 1 per page

136

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies

the error and shows an error message. The most common error messages are shown below.

You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers

the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com

Error Message

Cause

Action

Comm.Error

Poor phone line quality caused a

communication error.

Send the fax again or connect the machine

to another telephone line. If the problem

continues, call the telephone company and

ask them to check your phone line.

Connection Fail

You tried to poll a fax machine

that is not in Polled Waiting mode.

Check the other fax machine's polling

setup.

Cover is Open

The scanner cover is not closed

completely.

Lift the scanner cover and then close it

again.

The ink cartridge cover is not

completely closed.

Firmly close the ink cartridge cover until it

clicks.

Data Remaining

Print data is left in the machine's

memory.

Re-start printing from your computer.

Print data is left in the machine's

memory. The USB cable was

unplugged while the computer

was sending the data to the

machine.

Press

Stop/Exit

. The machine will cancel

the job and clear it from the memory. Try to

print again.

Disconnected

The other person or other

person's fax machine stopped the

call.

Try to send or receive again.

Document Jam

The document was not inserted or

fed properly, or the document

scanned from the ADF was too

long.

See

Using the ADF

on page 11.

See

Document jam

on page 140.

DR Mode in Use

The machine is set to Distinctive

Ring mode. You cannot change

the Receive Mode from Manual to

another mode.

Set Distinctive Ring to off. (See

Turning off

Distinctive Ring

on page 55.)

High Temperature

The print head is too warm.

Allow the machine to cool down.

Ink Empty

One or more of the ink cartridges

is empty. The machine will stop all

print operations. While memory is

available, black and white faxes

will be stored in the memory. If a

sending machine has a color fax,

the machine's

‘

handshake

’

will

ask that the fax be sent as black

and white. If the sending machine

has the ability to convert it, the

color fax will be stored in the

memory as a black and white fax.

Replace the ink cartridges. (See

Replacing

the ink cartridges

on page 143.)