Brother International MFC-J480DW Basic Users Guide - Page 55

Error Message, Action, Paper Size, Mismatch, Tray not detected, Tray Removed, Unable to Clean

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Error Message Action Paper Size Mismatch 1. Check that the paper size you chose on the machine's display matches the size of the paper in the tray. See Related Information: Change the Paper Size and Paper Type at the end of this section. 2. Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. 3. After you have checked the paper size and the paper position, follow the on-screen instructions. If you are printing from your computer, make sure the paper size you chose in the printer driver matches the size of paper in the tray. For more information, see the Online User's Guide: Print Settings (Windows®) or Print Options (Macintosh). Tray not detected Slowly push the paper tray completely into the machine. Paper or a foreign object has prevented the paper tray from being inserted properly. Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam at the end of this section. Tray Removed This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. See Related Information: Change the Check Paper Size Setting at the end of this section. Unable to Clean XX A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Init. XX Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. Unable to Print XX If the error message continues: • Transfer your faxes to another fax machine or your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. Unable to Scan XX • Transfer your faxes to another fax machine or your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. B Troubleshooting 39

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Error Message
Action
Paper Size
Mismatch
1.
Check that the paper size you chose on the machine's display
matches the size of the paper in the tray.
See
Related Information
:
Change the Paper Size and Paper Type
at the end of this section.
2.
Make sure you loaded the paper in a Portrait position, by setting
the paper guides at the indicators for your paper size.
3.
After you have checked the paper size and the paper position,
follow the on-screen instructions.
If you are printing from your computer, make sure the paper size you
chose in the printer driver matches the size of paper in the tray.
For more information, see the
Online User's Guide
:
Print Settings
(Windows
®
)
or
Print Options (Macintosh)
.
Tray not detected
Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted properly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
Related Information
:
Printer Jam or Paper Jam
at the end of this
section.
Tray Removed
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
See
Related Information
:
Change the Check Paper Size Setting
at the
end of this section.
Unable to Clean
XX
Unable to Init.
XX
Unable to Print
XX
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues:
•
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more information, see the
Online User's Guide
:
Transfer Your
Faxes or Fax Journal Report
.
Unable to Scan XX
•
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more information, see the
Online User's Guide
:
Transfer Your
Faxes or Fax Journal Report
.
B
Troubleshooting
39