Brother International MFC-J6920DW Mobile Print/Scan Guide for Brother iPrint&a - Page 11

Troubleshooting

Page 11 highlights

A Troubleshooting A This chapter explains how to resolve typical problems you may encounter when using AirPrint with your Brother machine. If you are unable to resolve your problem after reading this chapter, please visit the Brother Solutions Center at http://solutions.brother.com/. If you are having difficulty with your machine Difficulty My Brother machine is not displayed in the printer list. I cannot print. I am trying to print a multiple-page document from an iOS device, but ONLY the first page is printing. Suggestions Make sure your Brother machine is turned on. Confirm the network settings (see Network settings on page 2). Move the mobile device closer to the wireless access point/router, or to your Brother machine. Make sure your Brother machine is turned on. Confirm the network settings (see Network settings on page 2). Make sure you are running the latest version of iOS. Refer to the following Apple support article for more information about AirPrint: http://support.apple.com/kb/HT4356 A A 8

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8
A
A
This chapter explains how to resolve typical problems you may encounter when using AirPrint with your
Brother machine. If you are unable to resolve your problem after reading this chapter, please visit the Brother
Solutions Center at http://solutions.brother.com/
.
If you are having difficulty with your machine
A
Troubleshooting
A
Difficulty
Suggestions
My Brother machine is not displayed in the printer list.
Make sure your Brother machine is turned on.
Confirm the network settings (see
Network settings
on page 2).
Move the mobile device closer to the wireless access
point/router, or to your Brother machine.
I cannot print.
Make sure your Brother machine is turned on.
Confirm the network settings (see
Network settings
on page 2).
I am trying to print a multiple-page document from an iOS
device, but ONLY the first page is printing.
Make sure you are running the latest version of iOS.
Refer to the following Apple support article for more
information about AirPrint: