Brother International MFC-L5710DN Request Help Users Guide - Page 8

2

5.

If you are applying settings to password-protected machines, enter their passwords in the Device

Password column.

6.

Select the checkbox of the machine you want, and then click the

Send

button to finish. If unsuccessful,

click the

Open log folder

button and check the log file.

NOTE

•

For more information, see the

Mass Deployment Tool User’s Guide

at

support.brother.com

.

•

To remove this software solution and associated personal information from the machine, reset the

machine's settings to the settings originally set at the factory. For more information, see your

machine's

Online User's Guide

.

Section	Page
User’s Guide Request Help	1
Table of Contents	3
1 Background	4
2 Configuration	5
2.1 Creating and editing JSON files	5
2.2 Settings	6
2.2.1 Email settings	6
2.2.2 Contact information	6
2.2.3 Personal information	6
2.2.4 Privacy settings	7
2.2.5 “Request Help” rules	7
2.3 Deploying the configuration file	7
3 Usage	9
3.1 Requesting help from the machine’s control panel	9
3.2 Troubleshooting	9
Appendix - Sample JSON Files	10
Sample JSON file for a single contact entry	10

Brother International MFC-L5710DN Request Help Users Guide - Page 8

Open log folder

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