Brother International MW-100 Users Manual - English and Spanish - Page 33

Troubleshooting, Symptoms & remedies

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Page 33 highlights

Troubleshooting Symptoms & remedies Symptom: The printer Remedy: Press and hold the power button cannot be turned on. for a short while. (→ Refer to page 5.) Remedy: The built-in lithium ion battery needs recharging. (→ Refer to page 3.) Symptom: Although the print command was issued, the printer does not print. With an IrDA connection: Remedy: Make sure that there is no obstacle between this printer and the PDA, and check that they are within 7.9" (20 cm) of each other. (→ Refer to page 10.) Remedy: Disconnect the USB cable. (→ Refer to page 10.) With a USB connection: Remedy: Check that this printer is securely connected to the computer with the USB cable. (→ Refer to page 11.) Symptom: There is a paper misfeed. Remedy: Remove the paper. (→ Refer to page 12.) Symptom: Even though Remedy: Some torn paper may still the misfed paper was remain in the printer. Contact the sales removed, the error representative where the printer was cannot be cancelled. purchased. Symptom: An indicator Remedy: Refer to the explanation in "Indilight is lit or flashing. cator lights" on page 20. Symptom: The print is faint (light). Remedy: Make sure that the paper cassette cover is securely closed. (→ Refer to page 9.) 18

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18
Troubleshooting
Symptoms & remedies
Symptom: The printer
cannot be turned on.
Remedy: Press and hold the power button
for a short while. (
→
Refer to page 5.)
Remedy: The built-in lithium ion battery
needs recharging. (
→
Refer to page 3.)
Symptom: Although the
print command was
issued, the printer
does not print.
With an IrDA connection:
Remedy: Make sure that there is no
obstacle between this printer and the
PDA, and check that they are within
7.9
" (20 cm) of each other.
(
→
Refer to page 10.)
Remedy: Disconnect the USB cable.
(
→
Refer to page 10.)
With a USB connection:
Remedy: Check that this printer is
securely connected to the computer
with the USB cable.
(
→
Refer to page 11.)
Symptom: There is a
paper misfeed.
Remedy: Remove the paper.
(
→
Refer to page 12.)
Symptom: Even though
the misfed paper was
removed, the error
cannot be cancelled.
Remedy: Some torn paper may still
remain in the printer. Contact the sales
representative where the printer was
purchased.
Symptom: An indicator
light is lit or flashing.
Remedy: Refer to the explanation in
“
Indi-
cator lights
”
on page 20.
Symptom: The print is
faint (light).
Remedy: Make sure that the paper cas-
sette cover is securely closed.
(
→
Refer to page 9.)