Brother International MW-145BT Quick Setup Guide - English - Page 4

What to do if you think your Product is eligible for warranty service, What Brother will ask you

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What to do if you think your Product is eligible for warranty service: Report your issue to our Customer Service Hotline at 1-800-255-0415 or [email protected] within the applicable warranty period. Supply Brother with a copy of your dated bill of sale showing that this Product was purchased within the United States. What Brother will ask you to do: After contacting Brother you will be required to send the Product properly packaged, freight prepaid, to Brother together with a photocopy of your bill of sale. Brother will provide a Return Authorization Number (i.e RA#) that must be written on the outside of the carton that contains your Product and instructions to where you should return your Product. You are responsible for the cost of shipping, packing the Product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Product and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem within the applicable warranty period, Brother will repair or replace the Product and/ or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Product and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Products and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement Products conform to the manufacturer's specifications for new Product/parts. The repaired or replacement Product and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid. If the Product and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Product and/ or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/Product at Brother's then current rates. Identification: Brother shall be allowed to place identification marks on equipment covered and repaired under this agreement. Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER 3

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What to do if you think your Product is eligible for warranty service:
Report yo
u
r i
ssu
e to o
u
r C
us
tomer Service Hotline
a
t 1-800-255-0415 or
mo
b
ile
s
ol
u
tion
s
within the applicable warranty period
.
S
u
pply Brother with
a
copy of yo
u
r d
a
ted
b
ill of
sa
le
s
howing th
a
t thi
s
Prod
u
ct w
as
p
u
rch
as
ed within the United St
a
te
s
.
What Brother will ask you to do:
After cont
a
cting Brother yo
u
will
b
e req
u
ired to
s
end the Prod
u
ct properly p
a
ck
a
ged,
freight prep
a
id, to Brother together with
a
photocopy of yo
u
r
b
ill of
sa
le. Brother
will
provide a Return Authorization Number (i.e RA#) that must be written on the
outside of the carton that contains your Product and instructions to where you
should return your Product. You are responsible for the cost of shipping, pack-
ing the Product, and insurance (if you desire). You are also responsible for loss
or damage to this Product in shipping.
What Brother will do:
If the pro
b
lem reported concerning yo
u
r Prod
u
ct
a
nd/or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
i
s
covered
b
y thi
s
w
a
rr
a
nty
a
nd
if yo
u
fir
s
t reported the pro
b
lem
within the
a
pplic
ab
le w
a
rr
a
nty period, Brother will rep
a
ir or repl
a
ce the Prod
u
ct
a
nd/
or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
a
t no ch
a
rge to yo
u
for p
a
rt
s
or
l
ab
or. The deci
s
ion
as
to whether to rep
a
ir or repl
a
ce the Prod
u
ct
a
nd/or
a
ccomp
a
ny-
ing Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
i
s
m
a
de
b
y Brother in it
s
s
ole di
s
cretion.
Brother re
s
erve
s
the right to
su
pply
a
ref
u
r
b
i
s
hed or rem
a
n
u
f
a
ct
u
red repl
a
cement
Prod
u
ct
s
a
nd/or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
a
nd
us
e ref
u
r-
b
i
s
hed p
a
rt
s
provided
su
ch repl
a
cement Prod
u
ct
s
conform to the m
a
n
u
f
a
ct
u
rer'
s
s
pecific
a
tion
s
for new Prod
u
ct/p
a
rt
s
.
The rep
a
ired or repl
a
cement Prod
u
ct
a
nd/or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
will
b
e ret
u
rned to yo
u
freight pre-
p
a
id.
If the Prod
u
ct
a
nd/or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
a
re not cov-
ered
b
y thi
s
w
a
rr
a
nty (either
s
t
a
ge), yo
u
will
b
e ch
a
rged for
s
hipping the Prod
u
ct
a
nd/
or
a
ccomp
a
nying Con
su
m
ab
le
a
nd Acce
ss
ory Item
s
ba
ck to yo
u
a
nd ch
a
rged for
a
ny
s
ervice
a
nd/or repl
a
cement p
a
rt
s
/Prod
u
ct
a
t Brother'
s
then c
u
rrent r
a
te
s
.
Identific
a
tion: Brother
s
h
a
ll
b
e
a
llowed to pl
a
ce identific
a
tion m
a
rk
s
on eq
u
ipment
covered
a
nd rep
a
ired
u
nder thi
s
a
greement.
Limitations:
Brother i
s
not re
s
pon
s
i
b
le for d
a
m
a
ge to or lo
ss
of
a
ny eq
u
ipment, medi
a
, progr
a
m
s
or d
a
t
a
rel
a
ted to the
us
e of thi
s
Prod
u
ct. Except for the rep
a
ir or repl
a
cement
as
de
s
cri
b
ed
ab
ove,
Brother
s
h
a
ll not
b
e li
ab
le for
a
ny direct, indirect, incident
a
l or con
s
e-
q
u
enti
a
l d
a
m
a
ge
s
or
s
pecific relief.
Bec
aus
e
s
ome
s
t
a
te
s
do not
a
llow the excl
us
ion or
limit
a
tion of con
s
eq
u
enti
a
l or incident
a
l d
a
m
a
ge
s
, the
ab
ove limit
a
tion m
a
y not
a
pply to
yo
u
.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN
OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIP-
TION, DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER