Brother International PT 1700 Users Manual - English and Spanish - Page 51

TROUBLESHOOTING, Problem, What to

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TROUBLESHOOTING Problem 1. The display stays blank after you have turned on the machine. 2. The machine does not print, or the printed characters are blurred. 3. The printed characters are not formed properly. 4. The tape cannot be cut. 5. Striped tape appears. 6. The memory has cleared on its own. 7. An unprinted line appears on a label. What to Do q Check the polarity of the batteries. q If the batteries are low, replace them. q Check that the adaptor is working properly. q Check that the tape cassette has been inserted properly. q If the tape cassette is empty, replace it with a new one. q Check that the character size is appropriate for the width of the tape that is used. q The batteries are probably weak. Replace them. q The cutting blade is probably dull. Replace the cutter unit. q You have reached the end of the tape. Replace it with a new tape. q The batteries are probably weak. Replace them. q There may be some dust on the print head. Wipe the print head gently with a dry cotton swab. q If dust still remains, dip the cotton swab in isopropyl (rubbing) alcohol and wipe the print head again. -49-

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-49-
TROUBLESHOOTING
Problem
What to Do
1.
The display stays blank after you
have turned on the machine.
●
Check the polarity of the batteries.
●
If the batteries are low, replace
them.
●
Check that the adaptor is working
properly.
2.
The machine does not print, or the
printed characters are blurred.
●
Check that the tape cassette has
been inserted properly.
●
If the tape cassette is empty, re-
place it with a new one.
●
Check that the character size is
appropriate for the width of the
tape that is used.
3. The printed characters are not
formed properly.
●
The batteries are probably weak.
Replace them.
4.
The tape cannot be cut.
●
The cutting blade is probably dull.
Replace the cutter unit.
5.
Striped tape appears.
●
You have reached the end of the
tape. Replace it with a new tape.
6. The memory has cleared on its
own.
●
The batteries are probably weak.
Replace them.
7.
An unprinted line appears on a
label.
●
There may be some dust on the
print head. Wipe the print head
gently with a dry cotton swab.
●
If dust still remains, dip the cotton
swab in isopropyl (rubbing) alco-
hol and wipe the print head again.