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Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any problems with the printer, first make sure you have performed the following tasks correctly: • Connect the printer to an electrical socket. For more information, see Related Information. • Remove all protective packaging from the printer. • Install and select the correct printer driver. For more information, see Related Information. • Connect the printer to a computer or mobile device. For more information, see Related Information. • Close the Roll Compartment Cover completely. • Insert the RD Roll correctly. For more information, see Related Information. If you still have problems, see Related Information. If, after reading the topics, you are unable to resolve the problem, visit the Brother support website at support.brother.com. Related Information • Troubleshooting Related Topics: • Connect the Power Cord • Install Printer Drivers and Software on a Computer • Connect the Printer to a Computer • Load the RD Roll 102

Section	Page
User's Guide TD-4210D/TD-4410D/TD-4420DN/TD-4520DN	1
Table of Contents	2
Before You Use Your Brother Machine	4
Definitions of Notes	5
General Precautions	6
Trademarks and Licenses	7
Open Source Licensing Remarks	8
Important Note	9
Set Up Your Printer	10
Parts Description	11
Load the RD Roll	13
Check the Sensor Position	16
Connect the Power Cord	19
Turn Power On/Off	20
Install Software	21
Install Printer Drivers and Software on a Computer	22
Available Applications	23
Connect the Printer to a Computer	24
Connect the Printer to a Computer Using a USB Cable	25
Connect the Printer to a Computer Using a Wired LAN	26
Create Labels and Print Using Computer	27
Create Labels Using P-touch Editor (Windows)	28
Main Window of P-touch Editor Express Mode (Windows)	29
Main Window of P-touch Editor Professional Mode (Windows)	30
Main Window of P-touch Editor Snap Mode (Windows)	31
Print Labels Using P-touch Editor (Windows)	32
Create Labels and Print without Installing Software and Drivers	33
Print Using USB Interface (Mass Storage Mode)	34
Print Image Data without Using the Printer Driver	35
Print Labels Distributed to Multiple Printers to Reduce Printing Time (Windows)	36
Print Barcode Labels Using Crop Print (Windows)	38
Barcodes Compatible with Crop Print (Windows)	39
Barcode Document Compatible with Crop Print (Windows)	40
Print Barcode Labels Using Crop Print (Windows)	42
Print Labels Using the Printer Driver (Windows)	44
Print Labels Using Mobile Devices	45
Install Mobile Apps	46
Transfer Templates to the Printer (P-touch Transfer Manager) (Windows)	47
Transfer Templates to the Printer Using P-touch Transfer Manager (Windows)	48
Notes on Using P-touch Transfer Manager (Windows)	49
Transfer Templates from the Computer to the Printer (Windows)	50
Transfer the Template to P-touch Transfer Manager (Windows)	51
Main Window of P-touch Transfer Manager (Windows)	52
Transfer Templates or Other Data from the Computer to the Printer (Windows)	54
Backup Templates or Other Data Saved in the Printer (Windows)	58
Delete Printer Data (Windows)	59
Create Transfer Files and Transfer Package Files (Windows)	60
Distribute Templates to be Transferred to Users Without Using P-touch Transfer Manager (Windows)	62
Store or Manage Templates (P-touch Library)	66
Edit Templates Using P-touch Library (Windows)	67
Print Templates Using P-touch Library (Windows)	68
Search Templates Using P-touch Library (Windows)	69
Network	71
Learn about Network Management Software and Utilities	72
Update	73
Update P-touch Editor (Windows)	74
Update the Firmware	76
Printer Settings	78
Change Printer Settings Using the Printer Setting Tool (Windows)	79
Communication Settings of the Printer Setting Tool (Windows)	81
Device Settings of the Printer Setting Tool (Windows)	85
P-touch Template Settings of the Printer Setting Tool (Windows)	90
Paper Size Setup of Printer Setting Tool (Windows)	92
Distribute Paper Formats to Other Computers (Windows)	96
Apply Setting Changes to Multiple Printers (Windows)	97
Change Printer Settings Using Web Based Management	98
Set or Change a Login Password for Web Based Management	99
Confirm Printer Settings	100
Routine Maintenance	101
Clean Your Printer	102
Troubleshooting	104
If You Are Having Difficulty with Your Machine	105
Error and Maintenance Indications	106
Printing Problems	108
Version Information	113
Reset the Printer	114
Appendix	115
Specifications	116
Software Development Kit	118
Auto Media Configuration	119
Auto Media Configuration Overview	120
Use the Auto Media Configuration Function	121
Options	122
Clean Other Printer Components	123
Change the Label Peeler Options	126
Change the Cutting Options	127