Brother International TD-4750TNWB Brother Printer Management Tool Quick Start - Page 24

Note - The Cutting Counter and Mileage settings should be reset as follows: • Cutting Counter: when replacing the Cutter or the Print Head • Mileage: when replacing the Print Head. Their total values will still be listed in the non-resettable fields. - If the printer is in an error state, its LED will blink in red, and its status icon will display "!". To learn more about the printer's status, select the printer, click Printer Configuration, and then click the Information tab. Troubleshooting Error Message Head Open Paper Jam Out of Paper Ribbon End Error Solution - Close the Print Head mechanism. - Check if the right and left sides of the Print Head mechanism are locked into place. - Check if any labels are jammed in the Print Head mechanism. - Check that the label size and GAP/Black Mark Size settings match the installed media. - Check the sensor type. - Calibrate the sensor again. - Check that the GAP/Black Mark Sensor position is aligned with the GAP/Black Mark sensing path. - Check if the label roll is empty. - Calibrate the sensor again. - Check if the ribbon has run out. - Check if the ribbon roll is broken between the ribbon supply/take-up spindle. - Check if the paper core is installed on the ribbon take-up spindle (for applicable models only). - Check if the ribbon spindle is installed incorrectly in the printer. 22