Canon 2711B019AB User Manual

Canon 2711B019AB Manual

Canon 2711B019AB manual content summary:

  • Canon 2711B019AB | User Manual - Page 1
    Media Registering Destinations in the Address Book Copying Fax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
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    manual first. Starter Guide Read this manual manual next. Basic Operation Guide Read this manual Troubleshooting ˔ Machine Settings ˔ Appendix Read the sections of these manuals that correspond to your intended use. e-Manual Read this manual Troubleshooting ˔ To view the manuals that the manuals for
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    configuration and product purchased, some functions may not be available. Copying You can use various copy functions. Basic Operation Guide Copying (see on p. 4-1) e-Manual Copy Faxing (MF4380dn/MF4370dn/ MF4350d/MF4340d Only) In addition to the normal faxing, you can send faxes from a computer
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    MF4370dn Only) This machine can be connected to a network. Connecting to a network enables you to use various functions. Basic Operation Guide Network (see on p. 8-1) e-Manual Network Settings Remote User Interface (MF4380dn/MF4370dn Only) You can set and manage this machine easily and quickly from
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    Available Features viii How to Use This Guide ix Symbols Used in This Manual ix Keys and Buttons Used in This Manual........ ix Abbreviations Used in This Manual ix Illustrations Used in This Manual x Safety Precautions xi Important Safety Instructions xi Handling and Maintenance xi Location
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    22 Adjusting Density 5-24 Selecting Image Quality 5-25 2-Sided Document (MF4380dn Only)..... 5-26 Redialing When the Line Is Busy 5-27 Redialing Manually 5-27 Redialing Automatically 5-27 Checking the Dial Line before Sending.. 5-29 Changing Standard Mode 5-30 Printing the TX Terminal ID 5-31
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    on a Received Document 5-36 Specifying the Way of Printing When Toner Runs Out 5-37 Setting the Incoming Ring 5-38 Receiving Documents Manually with an External Telephone (Remote RX 5-39 Activating the Remote Reception 5-39 Receiving Documents with the Remote Reception 5-40 Selecting the
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    16 For MF4350d/MF4340d/MF4330d/ MF4320d 10-19 11 Troubleshooting 11-1 Clearing Jams 11-2 Document Jams 11-2 Paper Only)... 11-21 If You Cannot Solve a Problem 11-22 Contents FAX SETTINGS (MF4380dn/MF4370dn/ MF4350d 13-2 General 13-2 Copier 13-4 Printer 13-4 Scanner (Scanning via USB 13
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    Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Model Names F156602 (MF4380dn/MF4370dn/MF4350d/MF4340d) F156600 (MF4330d/MF4320d) Available Features The procedures described in this manual are based on the imageCLASS
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    How to Use This Guide How to Use This Guide How to Use This Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death or
  • Canon 2711B019AB | User Manual - Page 11
    How to Use This Guide How to Use This Guide Illustrations Used in This Manual Illustrations used in this manual are the model MF4380dn. When there is see "Available Features," on p. viii. The display used in this manual is the factory preset display for the MF4380dn in default setting. Depending on
  • Canon 2711B019AB | User Manual - Page 12
    Instructions Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon
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    , because it may be hot and result in burn injury. Location - Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight. - Place the machine in a cool, dry, clean, well ventilated place. - Make sure the area is free from dust. - Make sure the location is
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    ˔ MF4380dn ˔ MF4370dn ˔ MF4350d/MF4330d Safety Precautions xiii Safety Precautions
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    the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. - Do not allow anything to rest on the power cord, and do not place the machine where the cord will be walked on. Make
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    products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are by the IPv6 Forum. Trademarks Canon, the Canon logo, and imageCLASS are registered trademarks of Canon Inc. in the United States or service marks of their respective owners. xv
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    magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. This product contains software made available to Canon Inc. or its licenser use acknowledge that the software was developed at Cygnus Support, Inc. Cygnus Support, Inc. may not be used to endorse or
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    (the "PRODUCT"). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of Canon and LICENSORS. (5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights to the PRODUCT and
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    Manual on a CD-ROM bundled with this product, for more detail and corresponding license conditions. Disclaimers The information in this document is subject to change without notice. CANON list is intended to be a guide only. If you are uncertain about Insignias - Selective Service or Draft Papers
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    LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 APARELHO A LASER DE CLASSE 1 Use of controls, adjustments, or performance of procedures other than those specified in the manuals for the machine may result in hazardous radiation exposure. xix
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    xx
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    Before Using the Machine 1 Before Using the Machine This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine Components 1-2 External View (Front 1-2 External View (Back 1-5
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    Before Using the Machine Machine Components Machine Components This section describes the parts names of the machine and their functions. External View (Front) ● MF4380dn ● MF4370dn 1-2
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    ● MF4350d/MF4330d ● MF4340d/MF4320d Machine Components Before Using the Machine 1-3
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    to the width of the paper. ⑬Paper guide rail Holds the paper supply. ⑭Dust cover Protects the paper supply in the paper cassette or paper feeding tray from the dirt and dust. ⑮Multi-purpose tray Feeds paper when you insert one by one manually. ⑯Scanning platform Open this platform when replacing
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    External View (Back) ● MF4380dn ● MF4370dn Machine Components Before Using the Machine 1-5
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    Machine Components ● MF4350d ● MF4330d ● MF4340d ● MF4320d Before Using the Machine 1-6
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    ①Ethernet port (MF4380dn/MF4370dn Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. ⑤Telephone line jack Connect the telephone cable. ⑥External device jack Connect an
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    Before Using the Machine Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. Main Operation Panel ● MF4380dn/MF4370dn/MF4350d/MF4340d ● MF4330d/MF4320d 1-8
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    press to set 2 on 1 copying. Also press to set ID card copying. Operation Panel ⑫[Energy Saver] key Press to set or cancel the Sleep mode manually. The key lights green when the Sleep mode is set, and goes off when the mode is canceled. ⑬[Stop/Reset] key Press to stop a current
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    and prompts during operation. Displays selection, text, and numbers when adjusting the settings. ㉔[Report] key MF4380dn/MF4370dn/MF4350d/MF4340d: Press to print reports and lists manually. MF4330d/MF4320d: Press to print the USER DATA LIST. 1-10
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    Before Using the Machine Operation Panel Fax Operation Panel (MF4380dn/MF4370dn/MF4350d/MF4340d Only) ①[Hook] key Press when you want to dial without lifting up the handset of the external telephone. ②[Redial/Pause] key Press to redial the last dialed number when fax is standing by, or press to
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    Before Using the Machine Display (Standby Mode) Display (Standby Mode) Copy Mode 100% A4 TEXT/PHOTO 1 ①Zoom ratio ②Paper size ③Quantity ④Image quality ⑤Density Fax Mode (MF4380dn/MF4370dn/ MF4350d/MF4340d Only) Scan Mode SCANNING MODE - Depending on your needs, you can change the standby
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    devices that may contain printer components" issued by ISO (International Organization for Standardization). Model Name MF4380dn/MF4370dn/ MF4350d/MF4340d/ MF4330d/MF4320d Type Bundled Replacement Supported Canon Genuine Toner Cartridge Average Print Yield Canon FX9 S-Cartridge 1,000 pages
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    is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit. Checking the Toner Level You can check the amount of toner remaining in the toner cartridge. 1 Press [Job Cancel/Status Monitor
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    ■ Toner low TONER GAUGE 0% 100% ■ Toner near empty TONER GAUGE 0% 100% ■ Toner empty TONER GAUGE 0% 100% 2 Press [Stop/Reset] to return to the standby mode. Toner Cartridge Before Using the Machine 1-15
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    entries, follow the procedure below to enter characters. Example: Enter . For details on entering characters, see "Information About the Keys," in the Starter Guide or "Set Up the Machine," in the e-Manual. 1 Press repeatedly until an uppercase appears. NAME C [A] 2 Press [ ] to move
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    Telephone Line Settings Telephone Line Settings Settings (MF4380dn/ MF4370dn/MF4350d/MF4340d Only) Set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to check the type of telephone line that
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    [Stop/Reset] to return to the standby mode. - [Energy Saver] lights green when the machine enters the Sleep mode. - To enter the Sleep mode manually, press [Energy Saver] on the operation panel. - The machine will not enter the Sleep mode when: • the machine is in operation • the Processing/Data
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    how to set the Daylight Saving Time. The default setting is . This function is not available for Singapore, Hong Kong, and Malaysia. 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 8 TIMER SETTINGS 3 Press [ ] or [ ] to select , then
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    Before Using the Machine Timer Settings 13 Press [ ] or [ ] to select , then press [OK]. END DATE/TIME 1 MONTH 14 Press [ ] or [ ] to select the month, then press [OK]. MONTH NOVEMBER 15 Press [ ] or [ ] to select , then press [OK]. END DATE/TIME 2 WEEK 16 Press [ ] or [ ] to
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    Documents and Print Media 2 Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents Requirements 2-2 Scanning Area 2-3 Placing Documents 2-4 On the
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    • Curled or rolled paper • Coated paper • Torn paper • Onion skin or thin paper • Documents with staples or paper clips attached • Paper printed with a thermal transfer printer • Transparencies 2-2
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    Documents and Print Media Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use. 2-3
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    Placing Documents Placing Documents This section describes how to place your documents on the platen glass and in the ADF. On the Platen Glass 1 Lift up the ADF. 3 Align the document with the appropriate paper size marks. 2 Place a document face down. If your document does not match any of the
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    Documents and Print Media 4 Gently lower the ADF. Placing Documents 2 Adjust the slide guides to the width of the documents. The document is ready for scanning. - When closing the ADF, be careful not to get your fingers caught, as
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    Damp paper • Very thin paper • Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.) ˔ The following types of paper do not print the transparencies designed for laser printers. Canon recommends you to use Canon type transparencies with this machine. 2-6
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    Documents and Print Media Printable Area Printable Area The shaded area indicates the approximate printable area of A4 paper. Note that the margin widths listed are approximate and there may be slight variations in actual use. 2-7
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    Paper Cassette Follow the procedure below to load paper in the paper cassette. ● For MF4380dn/MF4370dn 1 Take out the dust cover. 3 Slide out the paper guide rail (A). 4 Slide the side paper guides (A) to match the size of paper. 2 Open the front panel of the paper cassette. If the paper
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    load Legal-size paper, leave the front panel of paper cassette open and adjust the paper guide rail (A) for Legal size paper. 7 Adjust the paper guide rail to match the size of paper. 9 Match up the edge of the dust cover (A) and the edge of the paper cassette (B), and place the
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    Loading Paper ● For MF4350d/MF4340d/MF4330d/ MF4320d 1 Open the paper feeding tray. 4 Slide the side paper guides (A) to match the size of paper. 2 Take out the dust cover from inside the machine. If the paper guides do not fit the size of the paper, the printout may be skewed. 5 Fan the paper
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    . Load paper one by one in the multipurpose tray. 7 Adjust the paper guide rail to match the size of paper. - The paper in the multi-purpose of the printout. - Make sure to set the correct paper size in the printer driver. - When printing received documents or reports, paper can be fed only from
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    into the multi-purpose tray with the print side up. 3 Slide the paper guides so that they fit to both sides of the paper. When setting an envelope, top of the paper feeds first in the multi-purpose tray. If the paper guides do not fit the size of the paper, the print quality may be deteriorated
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    -purpose tray with the print side up. Loading Paper 3 Slide the paper guides so that they fit to both sides of the paper. When setting an envelope, and the right edge (i.e., closer to the stamp) first. If the paper guides do not fit the size of the paper, the print quality may be deteriorated
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    Documents and Print Media Setting Paper Size and Type Setting Paper Size and Type This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the
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    For the Multi-Purpose Tray 1 Press [Paper Settings] repeatedly to select , then press [OK]. MP TRAY 2 Press [ ] or [ ] to select the paper size, then press [OK]. Ex. PAPER SIZE A4 You can select from the following paper sizes: , , , , , , ,
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    2-16 Documents and Print Media
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    Registering Destinations in the Address Book (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 3 Registering Destinations in the Address Book (MF4380dn/MF4370dn/MF4350d/MF4340d Only) This chapter describes how to register destinations in the Address Book, and how to edit and erase registered information.
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    , it is recommended to print the list of recipients registered in one-touch keys or coded dial codes. (See "Introduction of the Machine," in the e-Manual.) 3-2
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    the corresponding one-touch key. 5 Enter the destination name (up to 20 letters, including spaces) with - [numeric keys], then press [OK]. Ex. NAME Canon A [A] 6 Enter the fax number you register (up to 50 digits, including spaces and pauses) with - [numeric keys], then press [OK]. Ex. TEL
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    you want to edit, then press [OK]. Ex. 1-TOUCH SPD DIAL [01]Canon A You can also select a one-touch key by pressing the corresponding one-touch 07) you want to erase, then press [OK]. Ex. 1-TOUCH SPD DIAL [01]Canon A You can also select a one-touch key by pressing the corresponding one-touch key.
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    6 Press and hold [Clear] to erase the fax number, then press [OK]. TEL NUMBER ENTRY If you erase the fax number, the registered name is cleared automatically. 7 Press [Stop/Reset] to return to the standby mode. Storing/Editing One-Touch Keys Registering Destinations in the Address Book (MF4380dn/
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    by the desired two-digit code. 5 Enter the destination name (up to 20 letters, including spaces) with - [numeric keys], then press [OK]. Ex. NAME Canon C 6 Enter the fax number you register (up to 50 digits, including spaces and pauses) with - [numeric keys], then press [OK]. Ex. TEL NUMBER
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    /MF4350d/MF4340d Only) 4 Press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [OK]. Ex. CODED DIAL [*00]Canon C You can also select a coded dial code by pressing [Coded Dial] followed by the two-digit code. 5 Press [ ] repeatedly to go to the character you
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    Registering Destinations in the Address Book (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 6 Press and hold [Clear] to erase the fax number, then press [OK]. TEL NUMBER ENTRY If you erase the fax number, the registered name is cleared automatically. 7 Press [Stop/Reset] to return to the standby mode.
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    all destinations are registered, then press [OK]. Ex. NO.002=123XXXXXX [02]Canon E - To enter a recipient stored under a one-touch dial key, press - To register another group, repeat the procedure from step 4. You can review the destinations which have been already entered with [ ] or [ ]. 7
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    can specify a group to edit by pressing the corresponding one-touch key. 5 Press [OK]. Ex. NAME Canon Group [A] 4 Press [ ] or [ ] to select a group to edit, then press [OK]. Ex. GROUP DIAL [05]Canon Group You can specify a group to edit by pressing the corresponding one-touch key. 5 Press [OK
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    , then press [OK]. ADDRESS BOOK SET. 3 GROUP DIAL 4 Press [ ] or [ ] to select a group to edit, then press [OK]. Ex. GROUP DIAL [05]Canon Group A You can specify a group to edit by pressing the corresponding one-touch key. 5 Press [ ] repeatedly to go to the character you want to
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    Storing/Editing Recipients for Group Dialing 5 Press [OK]. Ex. NAME Canon Group [A] 6 Press [Clear] repeatedly until all recipients are deleted, then press [OK]. NO.001= When you delete all destinations, the registered name is cleared automatically. 7
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    of Copy Functions 4-2 Basic Copying Method 4-4 Canceling Copy Jobs 4-5 Selecting Image Quality 4-6 Adjusting Density 4-8 Adjusting Automatically 4-8 Adjusting Manually 4-9 Enlarge/Reduce Images 4-10 Preset Zoom 4-10 Custom Copy Ratio 4-11 Collating Copies 4-13 Multiple Documents onto One
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    Copying Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 4-6) (p. 4-8) 4-2
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    (p. 4-10) (p. 4-18) Overview of Copy Functions (p. 4-15) Copying 4-3
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    Basic Copying Method Basic Copying Method This section describes the basic procedure for copying. 1 Place documents on the platen glass or load them in the ADF. 3 Use - [numeric keys] to enter the desired copy quantity (1 to 99). 100% A4 TEXT/PHOTO 1 - The copy quantity appears on the right
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    Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 Press [Stop/Reset]. 2 When the message appears, press [ ] to select . CANCEL COPYING? < YES NO > The job is
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    photos - : For documents that contain fine text and photos For details, see "Placing Documents," on p. 2-4. 2 Press [COPY]. 4-6 Copy density automatically changes to the manual mode when , , or is set.
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    4 Use - [numeric keys] to enter the desired copy quantity (1 to 99). 100% A4 TEXT/PHOTO 1 5 Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. Selecting Image Quality
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    Adjusting Density You can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is (5). Copying Adjusting Automatically You can adjust the density to the most appropriate level for the document automatically. 1 Place
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    page. When scanning is complete, press [OK]. Copying For details, see "Placing Documents," on p. 2-4. 2 Press [COPY]. 3 Press [Density] to select the manual mode. 4 Press [ ] or [ ] to adjust the copy density, then press [OK]. DENSITY -LT DK+ [ ]: to make light documents darker [ ]: to
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    Enlarge/Reduce Images Enlarge/Reduce Images You can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is . Copying Preset Zoom You can enlarge or reduce standard
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    Copying 4 Press [ ] or [ ] to select the copy ratio, then press [OK]. Ex. PRESET RATIO 70% A4 A5 - - - - - - - - - When in the menu is set to
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    Enlarge/Reduce Images 5 Use - [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 95% A4 TEXT/PHOTO 1 6 Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK].
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    Collating Copies Collating Copies You can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both "2-Sided Copying," (see p. 4-18) and "Multiple Documents onto One Sheet (2 on 1)," (see p. 4-15). The default
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    Copying Collating Copies 3 Press [Collate/2 on 1]. COLLATE/2 ON 1 COLLATE - If you want to use and "2 on 1 Combination" (see p. 4-15) at the same time, select , then press [OK]. - If you want to use and the 2sided copying at the same time, go to step 3 of "1
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    Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) This mode enables you to reduce two-page documents to fit on one sheet of paper (1‑sided/ 2‑sided). Copying 2 on 1 Combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size.
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    Copying Multiple Documents onto One Sheet (2 on 1) 2 Press [COPY]. 3 Press [Collate/2 on 1] repeatedly to select , then press [OK]. COLLATE/2 ON 1 2 ON 1 - If you want to use and "Collating Copies" (see p. 4-13) at the same time, select , then press [OK]. -
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    4 Use - [numeric keys] to enter the desired copy quantity (1 to 99). 100% * A4 TEXT/PHOTO 1 5 Press [start]. 6 Turn and place the card. - Place the card as indicated below. Multiple Documents onto One Sheet (2 on 1) - Align the center of a card with the arrow mark. 7 Press [start]. To
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    Copying 2-Sided Copying 2-Sided Copying This mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from 2-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both "Collating
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    1 to 2-Sided Copying You can make 2-sided copies from 1-sided documents. 1 Place documents. 2-Sided Copying For the landscape oriented documents: When is selected, the front and back sides of the copy will have the opposite topbottom orientation. When is selected, the
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    Copying 2-Sided Copying 2 to 2-Sided Copying (MF4380dn Only) You can make 2-sided copies from 2-sided documents. 1 Place documents in the ADF. For details, see "Placing Documents," on p. 2-4. 2 Press [COPY]. 3 Press [2-Sided] repeatedly to select 2-SIDED>, then press [OK]. 2-SIDED 2 > 2-
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    Copying 2 to 1-Sided Copying (MF4380dn Only) You can make 1-sided copies from 2-sided documents. 1 Place documents in the ADF. 2-Sided Copying 5 Use - [numeric keys] to enter the desired copy quantity (1 to 99). 100% * A4 TEXT/PHOTO 1 6 Press [Start]. - If you want to copy multiple
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    Copying Selecting Paper Size Group Selecting Paper Size Group This section describes how to select the paper size group. The default setting is . 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 4 COPY SETTINGS 3 Press [ ] or [ ] to select ,
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    You can change the Standard mode to suit your needs. The default settings are the followings: - : TEXT/PHOTO - : MANUAL (5) - : 100% - : OFF - : OFF 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 4 COPY
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    Copying Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for , , , and . 1 Press [Job Cancel/Status Monitor] repeatedly to select , then press [OK]. VIEW SETTINGS The current settings for , ,
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    5-22 Adjusting Density 5-24 Selecting Image Quality 5-25 2-Sided Document (MF4380dn Only 5-26 Redialing When the Line Is Busy 5-27 Redialing Manually 5-27 Redialing Automatically 5-27 Checking the Dial Line before Sending 5-29 Changing Standard Mode 5-30 Printing the TX Terminal ID 5-31
  • Canon 2711B019AB | User Manual - Page 95
    Overview of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-17) (p. 5-25) (p. 5-24) (p. 5-26) (p. 5-13) (p. 5-47) Fax (MF4380dn/
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    (p. 5-19) Overview of Fax Functions (p. 5-44) (p. 5-39) Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 5-3
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    's fax number. (See "Make Fax Settings," in the Starter Guide.) ˔ Your personal name or company name Register your name or company name. (See methods for receiving fax documents. You can receive documents automatically or manually. Follow the chart below to choose the fax receive mode that
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Introduction to Using Fax Functions ● FaxOnly In this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. ˔ Before using this
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    . ˔ Before using this mode Make sure to do the following: - Connect your external telephone to the machine. (See "Make Fax Settings," in the Starter Guide.) - Set the receive mode to . (See "Selecting the Receive Mode," on p. 5-10.) ˔ When an incoming call is received If you want to change
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    in answering machine to the machine. (See "Make Fax Settings," in the Starter Guide.) - Set your answering machine to answer after 1 to 2 rings. - Record p. 5-10.) ˔ When an incoming call is received - This mode does not support voice mail. - Make sure to change the receive mode if you turn off your
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    this mode Make sure to do the following: - Connect your external telephone to the machine. (See "Make Fax Settings," in the Starter Guide.) - Set the receive mode to . (See "Selecting the Receive Mode," on p. 5-10.) ˔ When an incoming call is received *If is set to , you can
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    . ˔ Before using this mode Make sure to do the following: - Subscribe to the FaxStream service. - Connect the optional handset or your external telephone to the machine. (See "Make Fax Settings," in the Starter Guide.) - Set the receive mode to . (See "Selecting the Receive Mode ," on
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    Introduction to Using Fax Functions Selecting the Receive Mode You can set the fax receive mode to suit your needs. The default setting is . 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX SETTINGS 3 Press [ ] or [ ] to select , then press [
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    ] → → → set to . If the problem persists, set to . * The default setting is . If you set line type, call your telephone service provider for details. 6 Press [Stop/Reset] to return to the standby mode. 5-11
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    press [OK]. USER SETTINGS 2 UNIT NAME 5 Use - [numeric keys] to enter the unit name (up to 32 characters), then press [OK]. UNIT NAME CANON [A] 6 Press [Stop/Reset] to return to the standby mode. Registering Your Machine's Fax Number Your machine's fax number must be registered. When you send
  • Canon 2711B019AB | User Manual - Page 106
    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Sending Fax Documents Sending Fax Documents This section describes the settings and procedures for sending fax documents. Basic Methods for Sending Faxes This section describes the flow of sending faxes. 1 Place documents. 2 Press [FAX]. 3 Adjust any
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    for manual sending. 1 Connect the optional handset or an external telephone to the machine if you want to talk to the recipient before sending a document. For information on how to connect the optional handset or an external telephone to the machine, see "Make Fax Settings," in the Starter Guide
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    Temporarily to Tone Dialing If your machine is set for pulse dialing, use the procedure below to switch to tone dialing to use information services (e.g., banks, airline reservations, and hotel reservations). To talk to the other party, you will need to connect an external telephone to the machine
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Sending Fax Documents 5 Enter the numbers requested by the information service using - [numeric keys]. Ex. =031XXXXXT789# 6 If you want to receive faxes, press [Start]. If you are using the external telephone, hang up the handset after
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    sheet attachment. 8 Click [OK]. - The fax name displayed in the fax driver screen is changed by settings in the [Printers] folder (or [Printers and Faxes]). (See "Fax," in the e-Manual.) - The procedure for displaying the fax driver screen may differ depending on the applications you are using
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    Canceling Sending Fax Documents Canceling Sending Fax Documents Follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the Status Monitor screen. (See "Checking/Deleting Fax Transmission Documents," on p. 548.) 1 Press [Stop/Reset] during transmission.
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    Specifying Destinations Specifying Destinations This section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a New Fax Number You can specify a new fax number using - , [numeric keys]
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    Quality," on p. 5-25, and "2Sided Document (MF4380dn Only)," on p. 5-26. 4 Press the desired one-touch key (01 to 07). Ex. =031XXXXXX [01]canon If you pressed a wrong key, press [Stop/ Reset], then try again from step 3. 2 Press [FAX]. 3 Adjust any necessary scan settings for your documents
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    5 Enter the desired two-digit code (00 to 99) with - [numeric keys]. Ex. =031XXXXXX [02]sales If you entered a wrong code, press [Stop/ Reset], then try again from step 3. 6 Press [Start]. When you place the documents on the platen glass, press [ ] or [ ] to select the document size, then press
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    in step 4, you can switch the input mode by pressing [Tone]. [:A]: Letter mode [:1]: Number mode Ex. NAME SEARCH canon [A] 6 Press [ ] or [ ] to search for the recipient. Ex. NAME DDD SEARCH [A] - [ ]: Displays recipients in alphabetical order. - [ ]: Displays recipients in
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    1 Place documents. Specifying Destinations 5 Repeat step 4 to enter all required recipients. 2 Press [Menu]. 3 Press [ ] or [ ] to select , then press [OK]. MENU 3 BROADCAST 4 Specify the destination. NO.001= Use - , [numeric keys] and [Tone], one-touch keys, coded dial codes, or [
  • Canon 2711B019AB | User Manual - Page 117
    Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document you send. 1 Place documents. 5 Specify the destination and send your documents. For details, see "Specifying Destinations," on p. 519. Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 2
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    Selecting Image Quality Selecting Image Quality You can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is . 1 Place documents. This setting returns to the
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    2-Sided Document (MF4380dn Only) 2-Sided Document (MF4380dn Only) You can set the machine to automatically turn over 2-sided documents that are placed in the ADF, and scan each side separately. 1 Place documents in the ADF. Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 2 Press [FAX]. 3 Press [2-
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    Is Busy If the recipient's line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing Manually 1 Place documents. 2 Press 3 Press [FAX]. [Redial/Pause]. When is set to in the of
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    Redialing When the Line Is Busy 4 Press [ ] or [ ] to select , then press [OK]. TX SETTINGS 1 AUTO REDIAL 5 Press [ ] or [ ] to select or , then press [OK]. AUTO REDIAL ON - : Redials automatically when a transmission fails. If you select , go to the next step. - <
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    Checking the Dial Line before Sending Checking the Dial Line before Sending The following redirection problem may happen with certain kinds of fax machines on the market made by companies other than Canon. The DIALING LINE CHCK mode prevents this rare occurrence from happening. If you are sending a
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Changing Standard Mode Changing Standard Mode This mode enables you to specify the standard scan settings for density and image quality. 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX SETTINGS 3 Press [ ] or [ ]
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Printing the TX Terminal ID Printing the TX Terminal ID The TX Terminal ID setting enables you to specify whether the Terminal ID information is printed at the top of every document that you send via fax. Information such as your fax number and name is
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Send Start Speed Send Start Speed This function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is . 1 Press [Menu]. 2 Press [ ] or [ ] to select <
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    Registering the Outside Line Access Number in the R-Key Registering the Outside Line Access Number in the R-Key If your machine is connected through a PBX (Private Branch Exchange), it is necessary to set the access method. If you register the outside line access number in the R-key, you to easily
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    , then press [OK]. MENU 5 FAX SETTINGS 3 Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 5 PRINTER SETTINGS 4 Press [ ] or [ ] to select , then press [OK]. PRINTER SETTINGS 2 2-SIDED PRINT 5 Press [ ] or [ ] to select or , then
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    [Stop/Reset] to return to the standby mode. 3 Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 5 PRINTER SETTINGS 4 Press [ ] or [ ] to select , then press [OK]. PRINTER SETTINGS 1 RX REDUCTION 5 Press [ ] or [ ] to select the desired setting, then press
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    Printing Footer Information on a Received Document Printing Footer Information on a Received Document You can set whether to insert the machine's fax number and the sender information on received faxes. The default setting is . 1 Press [Menu]. 2 Press [ ] or [ ] to select , then
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    , then press [OK]. MENU 5 FAX SETTINGS 3 Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 5 PRINTER SETTINGS 4 Press [ ] or [ ] to select , then press [OK]. PRINTER SETTINGS 3 CONT. PRINTING 5 Press [ ] or [ ] to select or , then
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    Setting the Incoming Ring Setting the Incoming Ring This function enables you to activate the ring alert of the external telephone if is set to . Selecting enables you to distinguish between the fax reception and answer voice calls when you pick up the external telephone
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    with an External Telephone (Remote RX) You can connect one external telephone to the machine. When the telephone rings with the machine in the MANUAL receive mode, you can use the external telephone to start receiving the document without walking over to the machine. The default settings are as
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents with the Remote Reception Follow this procedure to receive fax documents using the remote reception. Before using
  • Canon 2711B019AB | User Manual - Page 134
    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Selecting the Receive Mode for Printing Selecting the Receive Mode for Printing You can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is .
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Rejecting Incoming Faxes from the Unidentified Senders Rejecting Incoming Faxes from the Unidentified Senders This function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. This
  • Canon 2711B019AB | User Manual - Page 136
    Receive Start Speed Receive Start Speed This function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is . Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 1 Press [Menu]. 2 Press [ ] or [ ]
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    Receiving Documents in Memory without Printing Out (Memory Lock Reception) Receiving Documents in Memory without Printing Out (Memory Lock Reception) Normally a document prints as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until
  • Canon 2711B019AB | User Manual - Page 138
    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Receiving Documents in Memory without Printing Out (Memory Lock Reception) 7 If you want to set or change a password for the Memory Lock mode, use - [numeric keys] to enter the memory reception password (up to seven digits), then press [OK]. Ex.
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Printing All Documents Stored in the Memory Lock Reception Mode Printing All Documents Stored in the Memory Lock Reception Mode 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU 11 SYSTEM SETTINGS If the System
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    Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Forwarding Received Fax Documents in Memory Forwarding Received Fax Documents in Memory You can redirect the fax documents received in memory to the specified destination. 1 Press [Job Cancel/Status Monitor] repeatedly to select , then
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    Checking/Changing the Status of Fax Documents in Memory Checking/Changing the Status of Fax Documents in Memory The Status Monitor screen enables you to view and change the status of fax documents in memory. Checking/Deleting Fax Transmission Documents You can check the detailed information of fax
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    Checking/Deleting Fax Reception Documents You can delete the received documents in memory. You can also forward received documents in memory to a desired destination. 1 Press [Job Cancel/Status Monitor] repeatedly to select , then press [OK]. TX/RX STATUS 2 Press [ ] or [ ] to scroll
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    5-50 Fax (MF4380dn/MF4370dn/MF4350d/MF4340d Only)
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    Printing This chapter describes the basic print features. Overview of the Print Functions 6-2 Introduction to Using Print Functions 6-4 Printing Documents from a Computer 6-5 Scaling Documents 6-7 Printing Multiple Pages on One Sheet 6-9 2-Sided Printing 6-10 Checking and Canceling Print Jobs
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    Printing Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) (p. 6-10) 6-2
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    (p. 6-9) Overview of the Print Functions Printing 6-3
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    and then turn ON. [Menu] → → → How to use the Canon XPS Printer Driver, see the Readme file and Help." - The Canon XPS Printer Driver supports Windows Vista only. If you select with other operating systems, the machine cannot detect your
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    , see "Set Up Computers and Software," in the Starter Guide. For details on the printer driver settings, see Online Help. - Printing methods may differ depending on the applications you are using. For details, see the instruction manuals provided with the application software. - The display may
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    Printing 5 Click [Print]. Printing begins. If you want to cancel printing, see "Checking and Canceling Print Jobs," on p. 6-11. 6-6
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    scale it automatically, or specify the scaling value manually. - Depending on the selected page size and printer model you are using, you may not be able to to the operating system, as well as the type and version of the printer driver. 1 Display the [Page Setup] sheet. 2 Select the page size of
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    is scaled automatically according to the settings made in [Page Size] and [Output Size]. 4 If you want to increase or decrease the magnification manually, select [Manual Scaling] → specify the scaling ratio for [Scaling]. If the ratio is less than 25% or more than 200%, the document is printed
  • Canon 2711B019AB | User Manual - Page 152
    you do, printing may not be executed correctly. - You cannot enlarge and reduce manually when using this function. - The display may differ according to the operating system, as well as the type and version of the printer driver. 1 Display the [Page Setup] sheet. 3 Select the page order from [Page
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    half when copying in large quantities. The display may differ according to the operating system, as well as the type and version of the printer driver. 1 Open the document you want to print from the application. 2 Select [Print] from the [File] menu. 4 Select [2-sided Printing] from [Print Style
  • Canon 2711B019AB | User Manual - Page 154
    Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the
  • Canon 2711B019AB | User Manual - Page 155
    6-12 Printing
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    Scanning This chapter describes how to use scanner functions. Overview of Scanner Functions 7-2 Introduction to Using Scanner Functions 7-3 For Scanning Documents to a Computer Connected with USB Cable 7-3 For Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only 7-3 Basic
  • Canon 2711B019AB | User Manual - Page 157
    scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * MF4350d/MF4340d/MF4330d/MF4320d are not supported for scanning documents over the network. 7-2 Scanning
  • Canon 2711B019AB | User Manual - Page 158
    first: For Scanning Documents to a Computer Connected with USB Cable ˔ USB scanner driver Install the USB scanner driver for scanning via USB. (See "Set Up Computers and Software," in the Starter Guide.) For Scanning Documents from a Networked Computer (MF4380dn/ MF4370dn Only) ˔ Network settings
  • Canon 2711B019AB | User Manual - Page 159
    computer. - Your machine must be connected via USB and the USB scanner driver must be loaded to scan. - For better scanning quality, we recommend selected with the ScanGear Tool. For details, see "Scan," in the e-Manual. - For better scanning quality, we recommend that you place documents on the
  • Canon 2711B019AB | User Manual - Page 160
    computer screen. Scanning 2 Press [SCAN] repeatedly to select . 3 Start Network ScanGear from the application on your computer. For details, see "Scan," in the e-Manual. 7-5
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    7-6 Scanning
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    Network (MF4380dn/ MF4370dn Only) 8 This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network 8-2 What is the Network 8-3 Overview of Network Functions 8-4 Network
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    Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function. 8-2 Network
  • Canon 2711B019AB | User Manual - Page 164
    What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. "Internet" and "LAN" are the two most common words used to refer to networks. The Internet is the vast network to which computers all over the world
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    Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function. 8-4 Network
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    Settings from a PC (MF4380dn/MF4370dn Only) This chapter describes how to use Remote UI functions. Overview of Remote UI 9-2 Starting the Remote UI 9-4 9 Settings from a PC
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    Overview of Remote UI Overview of Remote UI The Remote UI enables you to check the machine's status and manage the machine's functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be
  • Canon 2711B019AB | User Manual - Page 168
    Overview of Remote UI By using Remote UI, you can set and confirm following functions. For details, see Online Help. 9-3 Settings from a PC
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    ," or "Confirming IPv6 Address Settings," in "Network Settings," in the e-Manual.) - Set to in . (See For details, see "Set Up Network Connection (MF4380dn/MF4370dn Only)," in the Starter Guide. 3 Enter the IP address of the machine in [Address] or [Location],
  • Canon 2711B019AB | User Manual - Page 170
    4 Enter the required data. The required data differ depending on the authentication mode you are using. ■ For default settings: ① Select [Administrator Mode] or [End-User Mode]. Starting the Remote UI ■ In case that system manager password is set: ① Select [Administrator Mode] or [End-User Mode
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    Starting the Remote UI 6 Operate the Machine. Now you can manage the machine on the web browser. For details, see "Settings from a PC," in the e- Manual. Settings from a PC 9-6
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    Maintenance 10 This chapter describes how to perform routine cleaning operations, and replace toner cartridge. Cleaning the Machine 10-2 Exterior 10-2 Interior 10-2 Fuser Roller 10-5 Scanning Area 10-6 Replacing the Toner Cartridge 10-9 When a Message Appears 10-9 Redistributing Toner 10-
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    Cleaning the Machine Cleaning the Machine Note the following before cleaning your machine: - Make sure no documents are stored in memory, then turn OFF the main power switch and disconnect the power cord. - Use a soft cloth to avoid scratching the components. - Do not use tissue paper, paper towels,
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    3 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Cleaning the Machine 6 Remove the toner cartridge. 4 Hold the grip (A) on the right front side of the toner cover. 5 Open the toner cover. - Do not touch the rollers and parts which have labels "CAUTION! Hot
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    the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. - If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water
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    12 Close the toner cover. 13 Lower the scanning platform. - Be careful not to get your fingers caught. - If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. 14 Reconnect the power cord and turn ON the main
  • Canon 2711B019AB | User Manual - Page 177
    Cleaning the Machine ■ For MF4350d/MF4340d/MF4330d/MF4320d 2 Clean the platen glass and the underside of the ADF with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. 4 Press [ ] or [ ] to select , then press [OK]. ADJUST./CLEANING 1 FIX.UNIT CLEANING
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    ● ADF (For MF4380dn) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller. 1 Turn OFF the main power switch and disconnect the power cord. 2 Open
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    Cleaning the Machine ● ADF (For MF4370dn/MF4350d/ MF4330d) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller. 1 Turn OFF the main power switch
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    Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears Toner cartridges are consumable products. If the toner is running low or out during printing, a message appears
  • Canon 2711B019AB | User Manual - Page 181
    Replacing the Toner Cartridge Redistributing Toner When the toner is running low, the message appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. 3 Hold the grip (A) on
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    the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 7 Hold the toner cartridge by its handle (A). 9 Push the toner cartridge to make sure it is properly
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    Replacing the Toner Cartridge 11 Close the toner cover. 12 Lower the scanning platform. - Be careful not to get your fingers caught. - If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. Replacing the Toner
  • Canon 2711B019AB | User Manual - Page 184
    2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Replacing the Toner Cartridge 5 Remove the toner cartridge. 3 Hold the grip (A) on the right front side of the toner cover. 6 Take out the new toner cartridge from the protective bag. 4 Open the toner cover.
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    toner cartridge by its handle. 10 Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the
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    11 Push the toner cartridge to make sure it is properly set in the machine. Replacing the Toner Cartridge 14 Lower the scanning platform. 12 Hold the grip (A) on the right front side of the toner cover. - Be careful not to get your fingers caught. - If you cannot close the toner cover, do not
  • Canon 2711B019AB | User Manual - Page 187
    Transporting the Machine Transporting the Machine This section describes the required procedures before transporting the machine. For MF4380dn/MF4370dn Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 Turn OFF the main power switch. 2
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    8 Remove the toner cartridge. Transporting the Machine 10 Close the toner cover. - To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. - Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum
  • Canon 2711B019AB | User Manual - Page 189
    and pulling it forward. - Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. - If you have a back problem, make sure to check the weight of this machine before carrying. (See "Specifications," on p. 13-2.) Maintenance 10-18
  • Canon 2711B019AB | User Manual - Page 190
    For MF4350d/MF4340d/MF4330d/ MF4320d Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 Turn OFF the main power switch. 2 Disconnect the power cord and all the cables from the back of the machine. 3 If you are using the output tray extension,
  • Canon 2711B019AB | User Manual - Page 191
    Transporting the Machine 8 Remove the toner cartridge. 10 Close the toner cover. - To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. - Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum
  • Canon 2711B019AB | User Manual - Page 192
    and lift it carefully, as shown in the illustration below. 15 Push the paper guide rail, and then close the paper feeding tray. - Do not lift the machine machine can cause personal injury. - If you have a back problem, make sure to check the weight of this machine before carrying. (See "Specifications,"
  • Canon 2711B019AB | User Manual - Page 193
    10-22 Maintenance
  • Canon 2711B019AB | User Manual - Page 194
    Troubleshooting 11 This chapter describes how to respond to paper and document jams, as well as to error messages. Clearing Jams 11-2 the Paper Size Setting 11-20 If a Power Failure Occurs (MF4380dn/ MF4370dn/MF4350d/MF4340d Only 11-21 If You Cannot Solve a Problem 11-22 Troubleshooting
  • Canon 2711B019AB | User Manual - Page 195
    or the Canon help line for assistance if needed. Document Jams When appears on the display, remove a jammed document from the ADF. ● For MF4380dn 1 Open the ADF cover. 2 Hold both sides of any jammed documents and gently pull them out straight upward. Troubleshooting Do not
  • Canon 2711B019AB | User Manual - Page 196
    to its original position. 4 Lift the release lever (A) until it clicks into place. 7 Close the inner cover. 5 Remove the jammed document. 8 Close the ADF cover. Troubleshooting Do not force a jammed document out of the machine as it may tear. Be careful not to get your fingers caught. 11-3
  • Canon 2711B019AB | User Manual - Page 197
    both sides of any jammed documents and gently pull them out. 2 Hold both sides of any jammed documents and gently pull them out straight upward. Troubleshooting 10 Close the ADF. Do not pull the document forcefully as it may tear. 3 Hold both sides of any jammed documents and gently pull them
  • Canon 2711B019AB | User Manual - Page 198
    with your hands. Be careful not to get your fingers caught. 2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Troubleshooting 11-5
  • Canon 2711B019AB | User Manual - Page 199
    touch the transfer roller (B) as this can damage the machine. 5 Remove the toner cartridge from the machine. Always hold the toner cartridge by its handle (A). Troubleshooting 11-6
  • Canon 2711B019AB | User Manual - Page 200
    toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Always hold the toner cartridge by its handle. Troubleshooting 11-7
  • Canon 2711B019AB | User Manual - Page 201
    on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 13 Close the toner cover. 11 Push down the toner cartridge in the machine. 15 Remove the dust cover from the paper cassette. Troubleshooting 11-8
  • Canon 2711B019AB | User Manual - Page 202
    pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: 20 Close the front panel of the paper cassette. Troubleshooting 11-9
  • Canon 2711B019AB | User Manual - Page 203
    Clearing Jams 21 Set the dust cover on the paper cassette. 22 Open the rear cover. 24 Close the rear cover. Troubleshooting This operation is required only when appears on the display. 23 Hold both sides of the jammed paper and gently pull it
  • Canon 2711B019AB | User Manual - Page 204
    from the paper feeding tray. Clearing Jams 4 Lift the scanning platform until it is locked (A), and open the printer cover (B). 2 Remove the paper in the paper feeding tray. Troubleshooting 3 Open the rear cover. This operation is required only when appears on the
  • Canon 2711B019AB | User Manual - Page 205
    and gently pull it out. 7 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. Troubleshooting 11-12
  • Canon 2711B019AB | User Manual - Page 206
    jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out from the machine. Troubleshooting 11-13
  • Canon 2711B019AB | User Manual - Page 207
    cartridge by its handle. 14 Close the printer cover and lower the scanning platform. The arrow careful not to get your fingers caught. 15 Close the rear cover. Align the guide (A) on the left side of the toner cartridge with the groove inside the machine fingers caught. Troubleshooting 11-14
  • Canon 2711B019AB | User Manual - Page 208
    paper feeding tray. After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successful. If the machine does not return to the standby mode, check if jammed paper is still left in the machine. Clearing
  • Canon 2711B019AB | User Manual - Page 209
    Error Messages Error Messages Troubleshooting See the table below when the error and status message. When the error is resolved, the received data will be printed out. For how to solve the problem, see the action for the messages displayed with it. - To print reports or received data, set the
  • Canon 2711B019AB | User Manual - Page 210
    documents in memory. Register the one-touch key that is not used. Register the recipients before using the Address Book function. Replace the toner cartridge. Troubleshooting 11-17
  • Canon 2711B019AB | User Manual - Page 211
    properly. (For instructions on how to ," in the Starter Guide). Turn OFF the main Canon dealer or the Canon help line. Enter the correct password. For details, see "Receiving Documents in Memory without Printing Out (Memory Lock Reception)," on p. 5-44 or "Security," in the e-Manual. Troubleshooting
  • Canon 2711B019AB | User Manual - Page 212
    code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs. Troubleshooting For details on reports, see "Introduction of the Machine," in the e-Manual. See the table below for individual error codes. Error Code 00A0 00A1 00FF 0001 0070 0071 0080 008D Description
  • Canon 2711B019AB | User Manual - Page 213
    , cancel the job first, then press [Paper Settings] and change the paper size setting. For how to cancel copy jobs, see "Canceling Copy Jobs," on p. 4-5. Troubleshooting 11-20
  • Canon 2711B019AB | User Manual - Page 214
    the machine) that lists the documents (received in the last 60 transactions) that were lost from memory as a result of the power cut. 11-21 Troubleshooting
  • Canon 2711B019AB | User Manual - Page 215
    If You Cannot Solve a Problem If You Cannot Solve a Problem If you cannot solve the problem after having referred to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Please have the following information ready when you contact Canon: ˔ Product name
  • Canon 2711B019AB | User Manual - Page 216
    -4 COPY SETTINGS 12-5 FAX SETTINGS (MF4380dn/MF4370dn/ MF4350d/MF4340d Only 12-6 ADDRESS BOOK SET. (MF4380dn/MF4370dn/ MF4350d/MF4340d Only 12-7 PRINTER SETTINGS 12-7 TIMER SETTINGS 12-8 ADJUST./CLEANING 12-9 REPORT SETTINGS (MF4380dn/MF4370dn/ MF4350d/MF4340d Only 12-9 SYSTEM SETTINGS 12-10
  • Canon 2711B019AB | User Manual - Page 217
    press [OK]. MENU 1 VOLUME CONTROL - - - - - - - - - - - 3 Press [ ] or [ ] to select a submenu, then press [OK
  • Canon 2711B019AB | User Manual - Page 218
    5 When finished, press [Stop/Reset] to return to the standby mode. - If you press [Stop/Reset] before pressing [OK], the setting will not be registered. - Press [Menu] to return to the previous display. Machine Settings Machine Settings 12-3
  • Canon 2711B019AB | User Manual - Page 219
    /MF4350d/MF4340d Only) Item 1 MONITOR VOLUME 2 CALLING TONE 3 ENTRY TONE 4 ERROR TONE (0-3) (2) (0-3) (2) (0-3) (2) (0-3) (2) Settings Applicable Page e-Manual "Introduction of the Machine" BROADCAST (MF4380dn/MF4370dn/MF4350d/MF4340d Only) NO.0##= Item Settings Maximum 123 recipients
  • Canon 2711B019AB | User Manual - Page 220
    4 AUTO COLLATE 5 2-SIDED 2 PAPER SIZE GROUP * MF4380dn only Setting Menu Settings - TEXT/PHOTO - TEXT - PHOTO - TEXT/PHOTO+ - AUTO - MANUAL (1-9 (5)) - 200% MAX. - 141% A5 → A4 - 122% A5 → B5 - 115% B5 → A4 - 100% - 86% A4 → B5 - 81% B5 → A5 - 70% A4 → A5 - 50% MIN. 1% increments. (50-
  • Canon 2711B019AB | User Manual - Page 221
    Setting Menu FAX SETTINGS (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Item 1 RX MODE FAX/TEL 1 RING START TIME 2 F/T RING TIME 3 F/T SWITCH ACTION MANUAL FaxOnly AnsMode NET SWITCH 2 USER SETTINGS 1 UNIT TELEPHONE # 2 UNIT NAME 3 TX TERMINAL ID 4 TEL LINE TYPE*1 5 PUBLIC LINE 6 STANDARD SETTINGS 1
  • Canon 2711B019AB | User Manual - Page 222
    RX - PRINT RX 4 RX TERMINAL ID - OFF - ON 5 RX RESTRICTION - OFF - ON 5 PRINTER SETTINGS 1 RX REDUCTION - OFF - ON - CUT 2 2-SIDED PRINT - OFF - ON 3 CONT. PRINTING 50 recipients Applicable Page p. 3-3 p. 3-6 p. 3-9 PRINTER SETTINGS Setting Item 1 ERROR TIME OUT Description - OFF
  • Canon 2711B019AB | User Manual - Page 223
    , OCTOBER, NOVEMBER, DECEMBER) - 2 WEEK (FIRST WEEK, SECOND WEEK, THIRD WEEK, FOURTH WEEK, LAST WEEK) - 3 DAY (SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY) Applicable Page p. 5-11 e-Manual "Setting Up the Machine" p. 1-18 p. 1-19 Machine Settings 12-8
  • Canon 2711B019AB | User Manual - Page 224
    Z Start cleaning. - OFF - ON - OFF - MODE1 - MODE2 - OFF - ON - OFF - ON - OFF - ON Settings Setting Menu Applicable Page p. 10-5 e-Manual "Maintenance" REPORT SETTINGS (MF4380dn/MF4370dn/MF4350d/MF4340d Only) 1 TX REPORT Item 2 RX REPORT 3 ACTIVITY REPORT Settings - OUTPUT NO - PRINT ERROR
  • Canon 2711B019AB | User Manual - Page 225
    /REJECT - REJECT - PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) 12-10 Applicable Page e-Manual "Security" e-Manual "Network Settings"
  • Canon 2711B019AB | User Manual - Page 226
    /REJECT - REJECT - PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) Setting Menu Applicable Page e-Manual "Network Settings" Machine Settings 12-11
  • Canon 2711B019AB | User Manual - Page 227
    3 DNS DYNAMIC SET 1 DNS DYNA. UPDATE - OFF - ON 2 IPv6 SETTINGS 1 USE IPv6 - OFF - ON 2 STATELESS ADD SET - OFF - ON 3 MANUAL ADD SET 1 USE MANUAL ADD - OFF - ON 2 MANUAL ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 PREFIX LENGTH 0-128 (64) 4 DEF. ROUTER ADD IP
  • Canon 2711B019AB | User Manual - Page 228
    0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH - OFF - ON (0-128 (64)) Setting Menu Applicable Page e-Manual "Network Settings" Machine Settings 12-13
  • Canon 2711B019AB | User Manual - Page 229
    :0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH - OFF - ON (0-128 (64)) Applicable Page e-Manual "Network Settings" Machine Settings 12-14
  • Canon 2711B019AB | User Manual - Page 230
    / DOMAIN - OFF - ON 2 HOST NAME Maximum 47 characters (CanonDF40DE) 3 DOMAIN NAME Maximum 47 characters 3 DNS DYNAMIC SET 1 DNS DYNA. UPDATE - OFF - ON 2 REG. MANUAL ADD - OFF - ON 3 REG. STATEFUL ADD - OFF - ON 3 LPD PRINT - OFF - ON 4 RAW PRINT - OFF - ON Setting Menu Applicable Page
  • Canon 2711B019AB | User Manual - Page 231
    1 5 SNMP WRITABLE 2 3 ETHERNET DRIVER 1 AUTO DETECT 1 COMMUNICATN MODE 2 ETHERNET TYPE 2 MAC ADDRESS Settings - OFF - ON Maximum 63 characters (Canon MF43604390 (DF:40:DE)) - LPR - ON - OFF - ON - AUTO - MANUAL - HALF DUPLEX - FULL DUPLEX - 10 BASE-T - 100 BASE-TX Mac address Applicable Page
  • Canon 2711B019AB | User Manual - Page 232
    ROUTER ADD (IP ADDRESS) 0-300SEC (60SEC) AUSTRALIA*3, NEW ZEALAND, HONG KONG, MALAYSIA, SINGAPORE, ASIA 2400bps, 4800bps, 7200bps, 9600bps, 14400bps, 33600bps 2400bps, 4800bps, 7200bps 23) - MINUTE (00-59) - PSTN - PBX Setting Menu Applicable Page e-Manual "Network Settings" Machine Settings 12-17
  • Canon 2711B019AB | User Manual - Page 233
    be updated. *1 MF4380dn/MF4370dn only *2 MF4380dn/MF4370dn/MF4350d/MF4340d only *3 The default value varies depending on the country where the machine was purchased. Applicable Page e-Manual "Security" p. 6-4 Machine Settings 12-18
  • Canon 2711B019AB | User Manual - Page 234
    Appendix Specifications 13-2 General 13-2 Copier 13-4 Printer 13-4 Scanner (Scanning via USB 13-4 Scanner (Scanning via Network 13-4 Facsimile 13-5 Telephone 13-5 Index 13-6 13 Appendix
  • Canon 2711B019AB | User Manual - Page 235
    Specifications Specifications General Type Power Source Power Consumption Warm-up Time Weight Dimensions Personal Desktop 220 V-240 V, 50/60 Hz (Power requirements differ depending on the country in which you purchased the product.) Maximum: Less than 650 W MF4380dn/MF4370dn: Less than 12.0 sec.*
  • Canon 2711B019AB | User Manual - Page 236
    Installation Space Environmental Conditions Display Languages Acceptable Documents Acceptable Paper Stock Printable Area Scanning Area Specifications MF4380dn 627 mm (W) × 1093 mm (D) (without optional handset attached) 673 mm (W) × 1093 mm (D) (with optional handset attached) MF4370dn/MF4350d 590
  • Canon 2711B019AB | User Manual - Page 237
    cpm (A4) Maximum 99 copies Printer Printing Method Paper Handling Paper Delivery Resolution Scanning Speed Host Interface System Requirements Device Driver Color scanner 216 mm × 356 mm 600 Vista/7 only) compliant * WIA 2.0 is not supported. Scanner (Scanning via Network) Type Maximum Scanning
  • Canon 2711B019AB | User Manual - Page 238
    System Requirements Device Driver 100Base-TX/10Base-T Regular dialing (with numeric keys) - Automatic redialing - Manual redialing (with Redial/Pause key) - Sequential broadcast *1 The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speed or lower, depending on
  • Canon 2711B019AB | User Manual - Page 239
    Index Index Symbols 2-sided copying 4-18 2-Sided key 1-9 2-sided printing 6-10 A Address Book key 1-11 Using 5-21 ADF 1-4 AnsMode 5-7 B Basic receiving method 5-4 Basic sending method Fax 5-13 PC fax 5-17 Broadcasting 5-22 C Canceling Copy job 4-5 Fax job 5-18 Print job 6-11 Scan job 7-5 Checking
  • Canon 2711B019AB | User Manual - Page 240
    key 1-11 I If a power failure occurs 11-21 If you cannot solve a problem 11-22 Image quality Copying 4-6 Faxes 5-25 Image Quality key 1-9 Index J Jams the Toner Cartridge 10-12 When a Message Appears 10-9 MANUAL 5-8 Manual reception 5-8 Manual sending 5-14 Memory lock reception 5-44 Menu key 1-9
  • Canon 2711B019AB | User Manual - Page 241
    FaxOnly 5-5 FaxTel 5-6 MANUAL 5-8 Receive mode for guides 1-4 Slide guides for multi-purpose tray 1-4 Specifications Copier 13-4 Facsimile 13-5 General 13-2 Printer Troubleshooting Clearing jams 11-2 Error codes 11-19 Error messages 11-16 If a power failure occurs 11-21 If you cannot solve a problem
  • Canon 2711B019AB | User Manual - Page 242
    MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD. 15F Jinbao Building No.89, Jinbao Street, Dongcheng District
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Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
Basic Operation Guide