Canon 737632 EOS 5D Mark II Instruction Manual - Page 209

Error Codes

Page 209 highlights

Error Codes Error No. Countermeasures If there is a problem with the camera, an error message appears. Follow the onscreen instructions. To recover from the error screen, turn the power switch and , or remove and reinstall the battery. If error 02 (Card problem) is displayed, remove and reinstall the card or format the card. This may resolve the problem. If the same error keeps appearing, there may be a problem. Write down the error code and consult your nearest Canon Service Center. No. Error Message & Solution Communications between the camera and lens is faulty. Clean the lens contacts. 01 Î Clean the electrical contacts on the camera and lens, use a Canon lens, or have the camera or lens checked or repaired. (p.13,16) There is a problem with the card. Replace the card. 02 Î Remove and install the card again, replace the card, or format the card. (p.29, 43) Cannot save images because the card is full. Replace the card. 04 Î Replace the card, erase unnecessary images, or format the card. (p.29, 142, 43) Self Cleaning Sensor Unit malfunction. Consult with Canon Service Center. 06 Î Operate the power switch or have the camera checked or repaired. (p.27) 10, 20, 30, 40, 50, 60, 70, 80 Shooting is not possible. Turn the power switch to and again or re-install the battery. Î Operate the power switch, remove and install the battery again, use a Canon lens, or have the camera checked or repaired. (p.27,26) 209

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209
If there is a problem with the camera, an
error message appears. Follow the on-
screen instructions.
To recover from the error screen, turn the
power switch <
2
> and <
1
>, or
remove and reinstall the battery.
If error 02 (Card problem) is displayed,
remove and reinstall the card or format the
card. This may resolve the problem.
If the same error keeps appearing, there may be a problem. Write
down the error code and consult your nearest Canon Service
Center.
Error Codes
No.
Error Message & Solution
01
Communications between the camera and lens is faulty. Clean the
lens contacts.
Clean the electrical contacts on the camera and lens, use a Canon
lens, or have the camera or lens checked or repaired. (p.13,16)
02
There is a problem with the card. Replace the card.
Remove and install the card again, replace the card, or format the
card. (p.29, 43)
04
Cannot save images because the card is full. Replace the card.
Replace the card, erase unnecessary images, or format the card.
(p.29, 142, 43)
06
Self Cleaning Sensor Unit malfunction. Consult with Canon
Service Center.
Operate the power switch or have the camera checked or repaired.
(p.27)
10, 20,
30, 40,
50, 60,
70, 80
Shooting is not possible. Turn the power switch to <
2
> and
<
1
> again or re-install the battery.
Operate the power switch, remove and install the battery again, use
a Canon lens, or have the camera checked or repaired. (p.27,26)
Error No.
Countermeasures