Canon 7820A001 User Guide - Page 165
The BJ Status Monitor is Not Displayed, Spool Settings
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The BJ Status Monitor is Not Displayed Troubleshooting s Ensure "Enable bi-directional support for this printer" is selected. 1 Open the Printer Properties dialog box from the Start menu. ¬ Opening the Printer Properties dialog box directly from the Start menu 2 On the Ports tab (or Details tab), click Spool Settings and select "Enable bi-directional support for this printer." s If the printer is connected to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is displayed only when the computer and cable support bidirectional communication. If you do not know whether your computer and printer cable support bi-directional communication, contact your dealer or computer manufacturer. Problems Unique to Windows 165