Canon 8107A001 i70 Quick Start Guide - Page 53

Troubleshooting Cannot Print to End of Job Incorrect page size selected Verify that the page size setting matches the size of the paper loaded in the printer: - Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. - Check the Page Setup tab in the Printer Properties dialog box (for Windows) or the Page Setup dialog box (for Macintosh) to ensure that it matches the size of the paper loaded. Not enough free Your operating system may be out of free disk space. space on hard disk Check the available space on your computer's hard disk. During infrared transmission, infrared rays were interrupted or another infrared transmission unit is operating nearby If infrared transmission between the infrared ports of the printer and computer or PDA is interrupted by any obstacle for ten seconds or longer during printing, the paper on which data is being printed is ejected and the printer is reset. Remove the obstacle and retry printing. If another infrared transmission unit is operating nearby, printing can stop due to interference. When printing a document through infrared transmission, do not operate other infrared transmission units like a television remote control. See "Printing Data through Infrared Transmission" on page 11. Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Inappropriate paper type used Try This • Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. • Check if the paper exceeds the load limit mark. If it exceeds, load less paper. See "Load the paper." on page 4. Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller. 1. Ensure the printer is on and there is no paper loaded in the printer. 2. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times. The paper roller rotates as it cleans. Repeat this cleaning operation one more time. 3. Load a sheet of plain paper in the printer. 4. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of paper. Paper Jams 1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. • If the paper tears and some of it is left in the printer, turn the printer off, then open the print head cover and remove the piece of paper. Do not touch internal parts in the printer. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center. • If you cannot extract the paper, turn the printer off, and then turn it back on. The remaining paper will be ejected automatically. 2. Close the print head cover and reload the paper into the sheet feeder, then press the RESUME/CANCEL button on the printer. 51