Canon 9080C Quick Reference Guide - Page 15

Error Code, Cause and Solution - service manual

Page 15 highlights

3 T R O U B L E S H O O T I N G Error Code d06 Exx J01 J02 J18 P00 P02 P03 Cause and Solution Double feed detected by document length and ultrasonic. Check the document against the scanned image, and scan the document again. Scanner internal error Service call error. The scanner must be repaired by a service engineer. Turn OFF the power, contact your service representative, and notify them of the error code. Staple detected, document transfer stopped. Open the upper scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. Staple detected, document feed stopped. Open the upper scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. Detected a skewed document, document feed stopped. Open the upper scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. Document detected in the scanner when the power was turned ON or the upper scanner was open. Remove the document that was left in the scanner. (See p.11) Detected a document that is longer than the document that is set. Open the scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. Detected a document that is shorter than the document that is set. Open the scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. A complete list of error codes and solutions to other types of scanner trouble can be found in Chapter 6 of the Instructions manual ("Troubleshooting"). 14

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A complete list of error codes and solutions to other types of
scanner trouble can be found in Chapter 6 of the Instructions
manual (“Troubleshooting”).
TROUBLESHOOTING
Error Code
Cause and Solution
Double feed detected by document length and ultrasonic.
Check the document against the scanned image, and scan the
document again.
d06
Exx
J01
J02
Scanner internal error
Service call error. The scanner must be repaired by a service
engineer. Turn OFF the power, contact your service representative,
and notify them of the error code.
Staple detected, document transfer stopped.
Open the upper scanner and remove the document. Check to see if
the document was scanned correctly, and scan the document again.
Staple detected, document feed stopped.
Open the upper scanner and remove the document. Check to see if
the document was scanned correctly, and scan the document again.
J18
Detected a skewed document, document feed stopped.
Open the upper scanner and remove the document. Check to see if
the document was scanned correctly, and scan the document again.
P00
Document detected in the scanner when the power was
turned ON or the upper scanner was open.
Remove the document that was left in the scanner. (See p.11)
P02
Detected a document that is longer than the document that
is set.
Open the scanner and remove the document. Check to see if the
document was scanned correctly, and scan the document again.
P03
Detected a document that is shorter than the document that
is set.
Open the scanner and remove the document. Check to see if the
document was scanned correctly, and scan the document again.