Canon BJC 50 User Manual - Page 85

Chp.7: Troubleshooting, Check List

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83 Chapter 7 Troubleshooting If you experience problems during printing, first cheek your software application settings and make sure you have selected the correct printer driver, page size, and so on. Print a demonstration or one of the test patterns. (p45) If the test prints successfully, the problem is not inside the printer, so first check the printer cable connection at the printer and your computer. A loose connection can generate random errors and messages that can waste valuable time and effort in trying to identify the problem. Switch the printer off and switch it on again. Try the print again. If the problem persists, read the check list below and try to solve the problem. Check List Problem See Pag Errors Indicated by the CHARGE/ERROR lamp 84 Clearing Paper Jams 86 Operational Problems Printer does not switch on 87 POWER lamp comes on, but printer does not print 88 BJ Cartridge moves, but print does not appear 88 Ink runs out sooner than expected 88 Paper does not eject after printing 89 Print Quality Problems White streaks, dots missing, or irregular dots 89 Printout is not clear 91 Characters are blurred or smudged 91 Smudges on back or edge of printed page 91 Output appears jagged 91 Color Printing Problems Printer prints only in black-and-white Colors are broken or uneven 92 Colors print incorrectly 92 Printing is slow 93 93 83

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83
Chapter 7
Troubleshooting
If you experience problems during printing, first cheek your software application settings and make
sure you have selected the correct printer driver, page size, and so on.
Print a demonstration or one of the test patterns.
(p45)
If the test prints successfully, the problem is not inside the printer, so first check the printer cable
connection at the printer and your computer. A loose connection can generate random errors and
messages that can waste valuable time and effort in trying to identify the problem.
Switch the printer off and switch it on again. Try the print again. If the problem persists, read the
check list below and try to solve the problem.
Check List
Problem
See Pag
Errors Indicated by the CHARGE/ERROR lamp
84
Clearing Paper Jams
86
Operational Problems
Printer does not switch on
POWER lamp comes on, but printer does not print
BJ Cartridge moves, but print does not appear
Ink runs out sooner than expected
Paper does not eject after printing
87
88
88
88
89
Print Quality Problems
White streaks, dots missing, or irregular dots
Printout is not clear
Characters are blurred or smudged
Smudges on back or edge of printed page
Output appears jagged
89
91
91
91
91
Color Printing Problems
Printer prints only in black-and-white
Colors are broken or uneven
Colors print incorrectly
Printing is slow
92
92
93
93
83