Canon C50Fi Viewer Software User's Manual - Page 53
Restart your Viewer for PC.
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Error Messages Appendix Situation Message Details Solution At connection Couldn't get camera control privileges. The limit on the number of people queuing for camera control privileges has been exceeded. Access to the camera server is apparently overcrowded. Wait some time and then reconnect. Situation Message Details Solution At connection You do not have video server access privileges. There is a restriction applied in the camera server settings that limits the IP addresses of clients allowed to connect. This is normal operation. This situation is set up by the camera server administrator. Situation Message Details Solution At connection Camera switched off or faulty. The connected camera is switched off or the RS cable is not connected. There is a problem with the camera server (with the camera power supply or RS cable connection). Situation Message Details Solution At connection Invalid WVH file. There was an error in the information in the WVH file. There is a coding error (WVH file) in the Web page used for video distribution, or there is a problem on the camera server. Check with the administrator of the web page. Situation Message Details Solution At disconnection Disconnected The connection time has expired or the connection was cut due to restart processing on the camera server. Restart your Viewer for PC. Situation At connection Message Audio connection not possible Details Audio connection not authorized on the server side, or the device does not have an audio connection function. Solution Check with the camera server administrator. 53