Canon EOS 6D Mark II Wi-Fi Wireless Communication Function Instruction Manual - Page 144

Wireless LAN authentication failed, Cannot connect to wireless LAN terminal, WPA/WPA2-PSK

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Page 144 highlights

Responding to Error Messages 63: Wireless LAN authentication failed  Are the camera and the access point set to use the same authentication method?  The camera supports the following authentication methods: [Open system], [Shared key], and [WPA/WPA2-PSK] (p.109).  Are the camera and the access point set to use the same password for authentication?  The setting is case-sensitive, so check upper- and lower-case characters. Make sure that the correct password for authentication is set on the camera (p.120).  If filtering by MAC address is active, is the MAC address of the camera used registered at the access point?  Register the MAC address of the camera used to the access point. The MAC address can be checked on the [View info] screen (p.135). 64: Cannot connect to wireless LAN terminal  Are the camera and the access point set to use the same encryption method?  The camera supports the following encryption methods: WEP, TKIP, and AES (p.109).  If filtering by MAC address is active, is the MAC address of the camera used registered at the access point?  Register the MAC address of the camera used to the access point. The MAC address can be checked on the [View info] screen (p.135). 144

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Responding to Error Messages
144
Are the camera and the access point set to use the same
authentication method?
The camera supports the following authentication methods: [
Open
system
], [
Shared key
], and [
WPA/WPA2-PSK
] (p.109).
Are the camera and the access point set to use the same
password for authentication?
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct password for authentication
is set on the camera (p.120).
If filtering by MAC address is active, is the MAC address of the
camera used registered at the access point?
Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [
View info
] screen
(p.135).
Are the camera and the access point set to use the same
encryption method?
The camera supports the following encryption methods: WEP,
TKIP, and AES (p.109).
If filtering by MAC address is active, is the MAC address of the
camera used registered at the access point?
Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [
View info
] screen
(p.135).
63:
Wireless LAN authentication failed
64:
Cannot connect to wireless LAN terminal