Canon MAXIFY GX7020 GX7000 series User Manual
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- Canon MAXIFY GX7020 | GX7000 series User Manual - Page 1
GX7000 series Online Manual English - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 2
Manual 10 Symbols Used in This Document 11 Touch-enabled Device Users (Windows 12 Trademarks and Licenses 13 Network 31 Restrictions 34 Network Connection Tips 36 Default Network Settings 37 Detect Same Printer Not Support Diagnosis and Repair Function 57 Handling Paper, Originals, Ink Tanks - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 3
the Print Head Manually 113 Performing Maintenance Functions from Your Computer (macOS 117 Opening Remote UI for Maintenance 118 Cleaning the Print Heads 119 Adjusting Print Head Position 122 Cleaning 123 Cleaning Paper Feed Rollers 124 Cleaning Inside the Printer (Bottom Plate Cleaning - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 4
Printer On and Off 178 Checking the Power Plug/Power Cord 180 Printer 181 Using Touch Screen 183 Changing Settings 187 Changing Printer Settings from Your Computer (macOS 188 Managing the Printer Power 189 Changing the Printer LAN settings 200 Other printer settings 206 Rearrange - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 5
Checking the Total Number of Uses of Printer 227 Specifications 228 Information about Paper 232 Supported Media Types 233 Paper Load Limit 236 Print Job 252 Removing Printer That Is No Longer Required from List of Printers 253 Printing Using Canon Application Software 254 Printing - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 6
Speed Dial Utility2 (macOS 324 Starting Up Speed Dial Utility2 325 Speed Dial Utility2 Dialog 326 Saving Registered Telephone Directory on Printer to Your Computer 328 Registering a Fax/telephone Number Using Speed Dial Utility2 329 Changing a Fax/telephone Number Using Speed Dial Utility2 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 7
Information 402 Restoring to Factory Defaults 405 Problems while Printing/Scanning from Smartphone/Tablet 406 Cannot Print/Scan from Smartphone/Tablet 407 Printing Problems 411 Printer Does Not Print 412 Ink Does Not Come Out 415 Ink Runs Out Fast 417 Printer Does Not Pick up or Feed the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 8
Communicate with Printer via USB 453 Wrong Language Appears in Touch Screen 454 Installation and Download Problems 455 Failed to MP Drivers Installation (Windows 456 Updating MP Drivers in Network Environment (Windows 457 Errors and Messages 458 When Error Occurred 459 Message (Support Code - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 9
1300 468 1303 470 1304 472 1313 474 Paper Is Jammed inside Printer 475 Removing Jammed Paper from Rear Side 480 1000 485 1007 486 1008 488 1070 489 1200 490 1401 491 1496 492 1723 493 1724 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 10
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 11
could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 12
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold." 12 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 13
of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 14
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 15
control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." " - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 16
This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 17
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 18
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 19
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 20
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 21
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 22
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 23
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 24
2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 25
`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 26
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 28
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 29
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 30
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 31
(e.g. computer/smartphone/tablet) without using a wireless router. ◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 32
Direct temporarily: Connecting with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection. Select either link below to download - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 33
Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for troubleshooting on network connection. Notice/Restriction See below for details. • Restrictions on network settings: - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 34
manual for your wireless router or contact its manufacturer. • This printer does not support IEEE802.11ac. IEEE802.11a and IEEE802.11n (5 GHz) may not be supported the setting is changed. Do not proceed to the next screen of this guide until setup is complete. • When connecting to Wi-Fi outdoors, do - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 35
of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. • In Wireless - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 36
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct 36 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 37
IPv4) IP address (IPv6) Disable Auto setup Auto setup Set printer name* Enable/disable IPv6 Enable/disable WSD XXXXXXXXXXXX Enable Enable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GX7000 series LPR protocol settings RAW protocol LLMNR Enable Enable Enable - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 38
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. 38 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 39
names appear with the MAC address added at the end or as the printer name specified by Bonjour. Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 40
Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup. 40 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 41
current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. If the HOME screen is not displayed, tap the HOME button. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Select - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 42
Length Stateless Address1 Stateless Prefix Length1 Stateless Address2 Stateless Prefix Length2 Result codes XXXXXXXX Result code details http://canon.com/ijnwt Wireless LAN Enable/Disable Infrastructure Enable/Disable Signal strength 0 to 100 [%] Link quality 0 to 100 [%] Frequency - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 43
3-2-22 3-2-23 3-2-24 3-2-25 3-2-26 3-2-27 3-2-28 3-2-29 3-2-33 3-2-34 3-2-35 3-3 3-3-1 3-3-2 3-3-3 3-3-4 3-3-5 3-3-6 3-3-7 3-3-8 3-3-9 3-3-10 Stateless Address3 Stateless Prefix Length3 Stateless Address4 Stateless Prefix Length4 Default Gateway1 Default Gateway2 Default Gateway3 Default Gateway4 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 44
3-3-11 3-3-12 3-3-13 3-3-14 3-3-15 3-3-16 3-3-17 4 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 4-12 4-13 4-14 Default Gateway TCP/IPv6 Link Local Address Link Local Prefix Length IPsec Security Protocol Wireless LAN DRX Wired LAN MAC Address Connection TCP/IPv4 IP Address Subnet Mask Default - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 45
reception (wired LAN) Enable/Disable Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Wireless Direct DevName Device Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 46
5-16 Secondary Server Secondary server address XXX.XXX.XXX.XXX 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert. Fingerprt(SHA-1) Certificate fingerprint(SHA-1) - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 47
, turn on Easy WL connect mode on the printer following the procedure below. 1. Check that printer is turned on. 2. Press and hold (Wireless connect) button for 3 seconds. Using Touch Screen 3. Perform operations following instructions on your computer, smartphone/ tablet. 4. If message saying - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 48
at the same time with Wireless Direct. • Check the usage restrictions and switch the printer to the Wireless Direct. Restrictions Changing Printer Setting to Use Wireless Direct 1. Make sure the printer is turned on. 2. Select (Setup) on HOME screen and then select Device settings. Note • If - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 49
Connecting a Smartphone/Tablet/Computer to the Printer 1. Enable Wi-Fi function on smartphone/tablet/computer. Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer. For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/ tablet/computer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 50
asking for permission to connect is displayed on the printer touch screen. Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes. You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 51
the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wireless Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Select the displayed identifier (SSID). 2. Change using the keyboard - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 52
confirmation screen setting when a Wireless Direct compatible device is connecting to the printer. If you want the printer to display the screen to inform you a Wireless Direct compatible device is connecting to the printer, select ON. Important • To prevent an unauthorized access, we recommend you - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 53
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 53 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 54
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 55
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 56
the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and instructions on the screen. Note • This function checks the following items: whether the computer is connected to the router whether the printer can - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 57
Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 58
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Inserting a USB Flash Drive Refilling Ink Tanks 58 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 59
Loading Paper Paper Sources Loading Plain Paper / Photo Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 59 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 60
and cassette 2 (C). Rear tray You can load all supported paper such as plain paper and photo paper on the rear tray. Supported Media Types Cassette 1 You can load A4, B5, the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 61
For details on how to load paper in each paper source, see below. Loading Plain Paper / Photo Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 61 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 62
photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 63
out the paper support. Depending on the weight of the paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray. 3. Slide right paper guide (C) to open both - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 64
SIDE FACING UP. After loading the paper, the paper setting confirmation screen for the rear tray appears on the touch screen. 5. Slide right paper guide to align with both sides of paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. 64 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 65
Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (F). 65 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 66
paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 67
• When printing on long-length paper, support the output paper with your hands or use the printer in a place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched. Also, when supporting the paper with hands, be sure not to pull the paper forcefully while - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 68
, be sure to load only plain paper. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 69
3. Slide paper guides (B) in front and (C) on right to open guides. 4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette. Important • Always load paper in portrait orientation (D). - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 70
protrusion (F), the paper may not be fed properly. 5. Slide front paper guide to align it with paper stack. Align paper guide with where it clicks into place. 6. Slide right paper guide to align it with paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 71
Keep the paper stack height below the tabs (H) of the paper guides. 7. Mount cassette cover and insert cassette into printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper setting confirmation screen for the cassette appears on the touch - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 72
9. Pull out a paper output tray (I). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 73
the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to view of the leading edge of the envelope. Important • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 74
3. Slide right paper guide (C) to open both paper guides. 4. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. After loading the envelopes, the paper setting confirmation screen for the rear tray appears on the touch screen. 74 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 75
align with both sides of envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (D). 6. If page - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 76
7. Pull out a paper output tray (E). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 77
Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals 77 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 78
Where to Load Originals The printer has two positions to load originals: platen and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. Supported Originals Loading Documents, Photos, or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 79
Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 80
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original. 3. Close the document cover gently. Important • After loading the original on the platen, be sure to close the document cover before starting to copy or scan. 80 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 81
optimum quality, load it on the platen. 1. Make sure any original has been removed from platen. 2. Open document stopper (A). 3. Open document tray (B). 4. Slide the document guide (C) all the way out. 81 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 82
until you hear a beep sound. Insert the document until it stops. Note • For details on the supported originals, see below. Supported Originals 6. Adjust document guide to match width of document. Do not slide the document guide too hard against the document. The document may not be fed properly. 82 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 83
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Magazines, Newspapers, and Documents Photos, Postcards, Business Cards, and Disc (BD/DVD/CD) Function Copying or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 84
Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). Loading Only One Original in Center of Platen Place the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 85
You can place up to 12 items. B: More than 0.40 in. (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be corrected. • Non-rectangular or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 86
Supported Originals Platen Item Types of originals Details • Text document, magazine, or newspaper • to 25.3 lb (60 to 95 g /m2) Note • Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading. Do not load glued documents in the ADF, even if the glue is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 87
Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 87 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 88
Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive 88 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 89
Inserting a USB Flash Drive Supported Image Files • Can print JPEG data taken with This accessory is available at electronics stores. • Not all USB flash drives may be detected by the printer, and correct operation is not guaranteed. • Secure USB flash drives may not be compatible. Insert the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 90
remove a USB flash drive or turn off the printer while the printer is reading or writing data. Note • If your USB flash drive has an access indicator, check it to make sure reading or writing is finished. Refer to the USB flash drive instruction manual, as needed. 2. Remove the USB flash drive. Hold - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 91
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 91 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 92
screen to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank. Note • If print results become faint or white streaks appear - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 93
Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. 3. Open the ink tank cover (C) of the ink tank to be refilled. D: Yellow E: Magenta F: Cyan G: Black 4. Open the tank cap (H). 93 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 94
Important • Do not shake the ink bottle. Ink may spatter when opening the cap. 6. Refill the ink tank. Aligning the ink bottle's tip with the ink tank's inlet (J), slowly stand the bottle upside down, and push the bottle into the inlet. The ink tank is refilled. Support the bottle with your hand so - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 95
sure that each color of ink tanks is filled with corresponding color of ink bottles. • If ink is not injected into the ink tank, slowly remove and insert the ink bottle. • Make sure to refill the ink tank with ink up to the upper limit line (K) on the ink tank. 7. Once ink reaches the upper limit - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 96
. Note • If the error message appears on the touch screen after the scanning unit / cover is closed, take appropriate action. When Error Occurred Notes on ink bottles Important • Keep out of reach of children. • Do not drink - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 97
may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 98
to help protect your print head, a certain amount of ink remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the ink bottle do not include this amount. • Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 99
that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed. [Cleaning function] The cleaning - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 100
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 100 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 101
below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. Note • Check if ink remains in the ink tanks. Checking Ink Level • For Windows, increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 102
cause a failure. Be sure to check the remaining ink level before performing ink flush. From the printer How to Perform Ink Flush From the computer Ink Flush If the symptom still persists, the print head may be defective. Contact your nearest Canon service center to request a repair. When the Print - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 103
• For macOS: Adjusting Print Head Position 103 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 104
is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette 1. Loading Plain Paper in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 105
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 106
the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 107
and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Important • When You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 108
other operations until the printer completes the cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed. 8. Examine the nozzle check pattern. Note • If the problem is not resolved after - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 109
clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 110
the printer completes the deep cleaning of the print head. This takes about 2 minutes. The pattern print confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed. 8. When the completion message appears, select OK. 9. Examine the nozzle check pattern. If the problem is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 111
be printed correctly. Refill the ink tanks whose ink is low. • If ink runs out as the print head alignment sheet is printed, an error message appears on the touch screen. When Error Occurred You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 112
after adjusting the print head position as described above, adjust the print head position manually. For Windows: You can also align the print head manually from a computer. Adjusting Print Head Position Manually • To print and check the current head position adjustment values, select Print the Head - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 113
manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. Note • For details on automatic print head alignment, see Aligning the Print Head. What you will need: two sheets of A4 or Letter-sized plain paper 1. Check that printer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 114
7. When Did the patterns print correctly? appears, make sure pattern was printed correctly, and if so, select Yes. 8. Check message and select Next. The input screen for head position alignment values is displayed. 9. Examine first patterns and select A. In column A, find pattern in which stripes - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 115
Noticeable vertical stripes • If all patterns look different, choose the pattern in which horizontal stripes are least noticeable. Subtle horizontal stripes Noticeable horizontal stripes 10. Repeat these steps until you have finished entering pattern numbers for columns B to N, and then select OK. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 116
14. When confirmation message appears, select OK. 116 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 117
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position 117 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 118
UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • The password may have to be entered - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 119
No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Deep Cleaning Deep Cleaning is more - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 120
Click Ink Flush Select the ink group for which Ink Flush is to be performed. Before performing Ink Flush, check that the printer power is on. Check the following. Then, if necessary, perform Ink Flush. • Is there ink remaining? 3. Perform Ink Flush Click Yes. Ink Flush starts. 4. Complete Ink Flush - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 121
check process, click No. Important • Ink Flush consumes an extremely large amount of ink. Performing Ink Flush frequently will rapidly deplete your printer's ink supply. Therefore, perform Ink Flush only when necessary. • If Ink Flush is run when the remaining ink level is insufficient, it may cause - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 122
2 is not available for the print head alignment procedure. Be sure to load paper in the cassette 1. 4. Run head position adjustment Check that the printer power is on, and then click Yes. Head alignment starts. Proceed with the operations in accordance with the messages on the screen. Important • Do - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 123
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 123 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 124
feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 125
Rear Tray Loading Plain Paper in Cassette 10. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When again. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair. 125 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 126
regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 127
9. Pull out a paper output tray (A). 10. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 11. When the completion message appears, select OK. 127 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 128
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 129
the maintenance cartridge is nearly full, promptly obtain a new one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops working until it is replaced with a new one. • Do not touch the terminal (A) or opening (B) of the maintenance cartridge. Note • When - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 130
maintenance cartridge on a desk or something. Dirt on the bottom may adhere to it or the ink inside may be scattered. • Do not turn the removed maintenance cartridge upside down to prevent leakage of ink. • Put the used one immediately into the plastic bag attached to the new maintenance cartridge - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 131
• Do not put your hands inside the printer, as ink may adhere to your hands. 5. Insert the new maintenance cartridge straight until it stops. 6. Attach the maintenance cover. Align the tab on the back of the maintenance cover with the hole on the printer and close it. 7. Insert the coin screw into - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 132
132 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 133
Checking Maintenance Cartridge Status on Touch Screen 1. Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info.. A symbol appears in the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 134
WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 135
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 135 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 136
and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 137
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by such impact, and ink may leak. Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or poor ink quality. • Moving the printer Hold the printer by its sides - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 138
manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer the printer, stand it on end, or turn it upside down. This may cause ink to leak. • Do not place anything on top of the printer. Be - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 139
• Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle them. • Do not put the print head or ink bottles into a fire. 139 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 140
- To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord." IMPORTANTES MESURES DE SÉCURITÉ CONSERVER CES INSTRUCTIONS Certaines mesures de sécurité doivent être prises pendant l'utilisation de matérial téléphonique afin de réduire les risques d'incendie, de choc - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 141
manual Canon Park Melville, New York 11747 1-800-652-2666 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. Pre-Installation Requirements Order Information When ordering service - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 142
be corrected by the procedures described in the Online Manual, disconnect the equipment from the telephone line cable, problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment. Information regarding Authorized Service - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 143
Users in Australia 5150 - 5350MHz band is indoor use only. In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band. Users in New Zealand 5150 - 5250MHz band is indoor use only. 143 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 144
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 145
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 146
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 147
dels residus, el pla de residus homologat o el servei de recollida d'escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non pu - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 148
de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 149
produktet ved å kontakte lokale myndigheter, avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til www.canon-europe.com/weee, eller www.canon-europe.com/battery. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Nämä tunnukset - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 150
om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canoneurope.com/battery. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle sm - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 151
ó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canoneurope.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 152
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 153
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 154
, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 155
ţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canoneurope.com/battery. Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 156
ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 156 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 157
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High 157 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 158
representative. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identification badges or insignia • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 159
Printer Handling Precautions Be careful not to let anything get inside the document output slot. It may cause damage. 159 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 160
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak. 1. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 2. Select Maintenance. The Maintenance - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 161
seal the opening of the bag with an object such as tape so as not to leak ink. 10. Attach the protective material to the printer when packing the printer in the box. Important • Carry the printer as shown in the illustration below. If you hold the cassette when carrying, the cassette may come - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 162
162 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 163
up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can be restored to the repaired printer or another Canon printer. Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 164
rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying. If you - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 165
Main Components and Their Use Main Components Power Supply Using Touch Screen 165 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 166
Main Components Front View Rear View Inside View Operation Panel 166 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 167
Front View A: Paper Support Extend to load paper in the rear tray. B: Rear Tray Cover paper stack. E: Paper Guides Align with right/left/front sides of the paper stack. F: Cassette 1 Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer. Loading Paper in the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 168
I: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel J: ADF (Auto Document delivered here. N: Document Stopper Open the original stopper to support the ejected original. O: Document Guide Adjust this guide to match the width of document in the ADF. 168 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 169
P: Document Cover Open to load an original on the platen. Q: Platen Load an original here. R: USB Flash Drive Port Insert USB flash drives here. 169 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 170
Plug in the USB cable to connect the printer with a computer. B: Wired LAN Connector Plug in the LAN cable to connect the printer to a LAN. C: External Device Jack Open when replacing the maintenance cartridge. I: Maintenance Cartridge Absorbs ink used for cleaning. Note • For details on replacing an - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 171
Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble. 171 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 172
View A: Scanning Unit / Cover Scans originals. Open to refill ink tanks and to remove jammed paper. B: Ink Tank Covers Open to refill ink tanks. C: Tank Caps Open to refill ink tanks. D: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 173
H: Ink Valve Lever Operate when transporting a printer. Repairing Your Printer I: Print Head Holder The print head is pre-installed. 173 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 174
power is turned on. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off B: ON lamp Remains lit after flashing when the printer is turned on. C: Touch Screen Displays messages, menu items, and operating status. Touch the screen lightly with your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 175
J: Back button Returns to the previous screen. 175 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 176
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 176 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 177
the touch screen is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The touch screen display will turn off if the printer is not operated for about 5 minutes. To restore the display, touch - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 178
cable or wireless network. This feature is set to off by default. From the printer ECO settings From the computer For Windows: Managing the Printer Power For macOS: Managing the Printer Power Turning off the printer Press the ON button to turn off the printer. When the ON lamp stops flashing, the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 179
that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default. From the printer ECO settings From the computer For Windows: Managing the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 180
cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and contact your nearest Canon service center to request a repair. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 180 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 181
lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. • Unplugging the printer will erase all documents in the printer's memory. Send faxes, print documents, save jobs to a USB flash drive, or forward to the shared folder on the computer as needed - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 182
The specification of the power cord differs depending on the country or region of use. 182 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 183
. Note • Depending on the signal state, the icon will change. (Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 184
is an update notification or information from PIXMA/MAXIFY Cloud Link. Firmware update Using PIXMA/MAXIFY Cloud Link E: Hint Displays quick guides about such procedures as loading paper and troubleshooting and such information as estimated ink level and system information. Note • For details on - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 185
Placing any objects on the touch screen. • Do not attach a protective sheet on the touch screen. Removing it may damage the touch screen. Tap Touch lightly with your finger tip and immediately release. Use to select an item or photo on the screen. Touch Touch lightly with your finger tip. To move - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 186
Use to view lists of items or move sliders. 186 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 187
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 187 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 188
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 188 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 189
settings Power control settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 190
message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer. Ink drying wait time You can set the length of the printer rest time until printing of the next page begins. The wait time becomes longer as the value set in the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 191
Operation Panel FAX settings Print settings LAN settings Other printer settings Rearrange home screen icons Language selection Firmware update password settings User management settings Reset setting Feed settings Web service setup ECO settings Quiet setting System information Job management - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 192
to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select Device settings. The Device settings screen is displayed. 4. Select - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 193
For more on setting items on the operation panel: Setting Items on Operation Panel 193 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 194
to change the settings on the operation panel using the administrator password. Items for Printer FAX settings Other printer settings Rearrange home screen icons Language selection Web service setup ECO settings Quiet setting Registering Favorite Settings (My Presets) Items for Paper/Printing - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 195
other than China) Selects the telephone line type setting for the printer. Setting Telephone Line Type Note • This setting may not be automatically. If you select OFF, you can select the telephone line type manually. Setting Telephone Line Type Advanced FAX settings • Error reduction setting (VoIP) - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 196
them into black & white data if the recipient's fax device does not support color faxing. If you select Disconnect, the printer does not send color documents when the recipient's fax device does not support color faxing. • RX image reduction Enables/disables automatic reduction of incoming faxes - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 197
is poor, selecting a lower transmission start speed may solve transmission problems. ◦ RX start speed Selects the fax reception speed. The fax printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically. For details on the procedure to print ACTIVITY REPORT manually - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 198
not be supported depending on the country or region of purchase. Contact your telephone company to confirm whether it provides this service. Easy setup The printer must be set up depending on your telephone line and use of the faxing function. Follow the procedure according to the instructions on - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 199
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Adjust horizontal print position Adjusts the print position when the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 200
Signal strength (%) IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 link-local address MAC address (Wi-Fi) Printer name Bonjour service name Setting Enabled (connected)/Enabled (disconnected)/Disable XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) 2.4 GHz/5 GHz Inactive/WEP(64bit - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 201
the on-screen instructions of the connecting device for the setup procedure. ◦ Manual connect Select when you perform settings for Wi-Fi manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 202
mask IPv4 default gateway IPv6 link-local address MAC address (Wi-Fi) Printer name Bonjour service name ("XX" represents alphanumeric characters.) XX/XX XXX. XXX. XXX. to the printer by reading the QR code displayed on the touch screen with the smartphone, or also by manually obtaining the network - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 203
IPv4 default gateway IPv6 link-local address MAC address (Wired LAN) Printer name Bonjour service name XXX. XXX. XXX. XXX (12 characters) XXX. XXX. protocols supported in Windows). ◦ Enable/disable WSD Selects whether WSD is enabled or disabled. Note When this setting is enabled, the printer icon - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 204
allows you to use Bonjour to perform the network settings. ◦ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name Multicast Name Resolution). Selecting Enable allows the printer to detect printer's IP address from the printer name without a DNS server. • IPP - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 205
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. • IPsec settings Selecting Enable allows you to specify the IPsec security. 205 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 206
Other printer settings Important • The administrator password is required to change the settings if it is enabled to change the settings on the operation panel using the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 207
HOME screen, selecting ECO, • Time zone Specifies the time zone according to a country or region you live in. Specifying the time zone to the printer allows you to display the correct time an e-mail was sent from the main unit on your mail software. • Original removal reminder Selects whether the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 208
to the upper limit with the ink remained in the ink tank, reset the ink residual amount count to 100%. • Force ink tank selection You can specify the ink to use. ◦ All ink tanks Use both color ink and black ink. ◦ Black only Use only black ink. Note When any of the inks reached the lower limit line - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 209
Rearrange home screen icons You can rearrange the icons on the home screen to an easy-to-use order. 1. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Device settings. The Device settings screen - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 210
Language selection Changes the language for the messages and menus on the touch screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on the operation panel using the administrator password. Japanese / English / German / French / - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 211
Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Note • If Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 212
(the first 4 characters are alphabet and the latter 5 characters are number) and is indicated on the seal on the device. 1. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen 3. Select Device settings. The Device settings screen is displayed. 4. Select - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 213
Set the password using 4 to 32 characters. Only alphanumeric characters are available. From a security point of view, it is recommended to set the password of 8 characters or more in combination of alphanumeric characters. 9. Select Apply. 10. Enter the administrator password again. 11. Select Apply - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 214
User management settings The administrator makes settings to manage users. 1. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Device settings. The Device settings screen - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 215
the operation panel using the administrator password. • Web service setup only Sets the Web service settings back to the default. • LAN settings only settings back to the default. Disconnect the telephone line from the printer before you return this setting item back to the default. After - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 216
you load in the cassette 2. Note • Plain paper can only be loaded in the cassette. • Detect paper setting mismatch If you select Enable, the printer detects whether the paper size and the media type are identical with those registered in Feed settings. If printing starts with the settings that do - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 217
cancellation Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 218
Screen 3. Select ECO. 4. Select Power control. 5. Select Use auto power control. 6. Check on-screen instructions and select Next. 7. Specify settings as necessary. A: Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 219
default. E: Select two-sided printing of sent/received faxes, reports, or lists as a default. F: Select two-sided printing of template forms on the printer as a default. Note • When duplex printing is selected, the printing on each print settings screen. icon is displayed on the setting items for - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 220
noise. Important • Set the current date and time in advance. Setting Sender Information Follow the procedure below to perform setting. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select Quiet setting. 4. Select ON or Use during specified - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 221
Operating speed is reduced compared to when OFF is selected. • This function may not be so effective depending on the printer's setting. Furthermore, certain noise, such as when the printer is preparing for printing, is not reduced. Note • You can set the quiet mode from the operation panel of the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 222
this menu, select System information in (Hint). • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number. • MAC address (Wi-Fi) Displays the MAC address for Wi-Fi. • MAC address - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 223
Job management To display this menu, select Job management in (Hint). • Display job history Displays the job history of Print from/Copy/Communication log. • Print job history Prints the job history of Print from/Copy/Communication log. • Restrict job history access This is the menu for the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 224
Registering Favorite Settings (My Presets) You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen. You can register up to 20 settings. Registering the Setting Calling Up the Registered Setting Editing/Deleting the Registered setting Registering the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 225
setting you want to call up. Editing/Deleting the Registered setting Follow the procedure below to edit or delete the registered setting. 1. Check that printer is turned on. 2. Select My Presets on the HOME screen. Using Touch Screen 3. Select Edit/delete. You can change the order or name of - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 226
3. Select Yes on displayed screen. 4. Select Exit. 226 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 227
of printing, copying, sending/ receiving faxes, or scanning). 1. Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen scanning. Print usage statistics The total number of uses of printer can be printed and checked. Note • The record of the total number of uses - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 228
to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature and humidity conditions. Recommended conditions: such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 to 40 °C) - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 229
PSTN) IP phone line (IP phone line with quality of no problem at all by using in conversation) Super G3, G3 Black: Transmission/reception: approx. 250 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Black Standard: 203 pels - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 230
99 destinations) Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (max. 10 destinations) Activity report (after every protocol Wired LAN Wi-Fi SNMP, HTTP, TCP/IP (IPv4/IPv6) Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 231
pre-installed Windows 7 or later. Printer driver and IJ Printer Assistant Tool support the following OS: Windows Server 2008 R2 Supported OS iOS, iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 232
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 232 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 233
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Page Sizes Paper Weight Media Types - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 234
other than genuine Canon paper • Plain Paper (including recycled paper) • Envelopes Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 235
• Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 • Envelope C5 • Envelope Monarch Special sizes • Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm) • Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) * * When Height of Page Size is set to a value exceeding 26.61 in. (676 mm), Media Type is set to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 236
is sold. For details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray and Cassette Genuine Canon Paper Paper for printing documents: Media Name Canon Red Label Superior Canon Océ Office Colour Paper High Resolution Paper - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 237
é Office Colour Paper High Resolution Paper Paper Output Tray Approx. 75 sheets Approx. 65 sheets Paper other than Genuine Canon Paper Common Name Plain Paper (including recycled paper) Paper Output Tray Approx. 75 sheets (Legal: 10 sheets) When continuing printing with paper - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 238
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper thinner than a postcard, including plain paper or notepad paper cut to a - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 239
dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched. • Take out only the necessary number of paper from the package, just before - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 240
: Canon original ◦ Paper type: Plain paper ◦ Print driver setting: Setting to the default for plain paper (setting Print Quality to Economy). *The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead of the ink bottle filled when the printer is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 241
Printing Printing from Computer Printing Using Operation Panel Paper Settings Printing from Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link 241 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 242
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 242 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 243
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 243 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 244
automatically turns itself on when receiving a print job. 2. Load paper in printer 3. Select paper size and paper type from printer Register the set paper size and paper type on the printer operation panel. For instructions, see "Paper Settings." 4. Start printing from your application software The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 245
may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. • If printing in A4, A5, JIS B5, Executive, or US Letter, set the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 246
you are performing large-format printing, make sure that there is plenty of remaining ink. • If you set a custom paper size in Paper Size and set it of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems. • - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 247
dialog Select Postcard for Paper Size from the print dialog. Select Hagaki, Hagaki (A), Hagaki K, Hagaki K (A), Ink Jet Hagaki, Ink Jet Hagaki (A), for Media Type from the print dialog. Important • This printer cannot print on postcards that have photos or stickers attached. 4. Uncheck Two-Sided 247 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 248
be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. Click Print The printer prints according to the specified settings. 248 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 249
selected in the displayed dialog Note • It may take a little time for your printer to appear. 2. Select the printer Select the printer listed as Bonjour Multifunction. Note • Check the following if printer does not appear. Printer is on Firewall function of the security software is off In case of Wi - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 250
Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 251
progress confirmation screen. • The content of the error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 252
failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 253
that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users & Groups from System - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 254
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 254 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 255
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 255 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 256
Printing Photo Data Printing Photographs Saved on USB Flash Drive Basic Setting Items for Photo Printing Using Operation Panel 256 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 257
you that the operation restriction is enabled, ask the administrator of the printer you are using. • If both photo files and PDF files are saved photo data is saved on the USB flash drive, Saved data is not of a supported type. is displayed on the touch screen. • If more than 2,000 photo data - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 258
You can print a copy of the displayed photo by pressing Color button. • To change the display method, the number of copies, or the print settings: Tap near the bottom of the displayed photo to display menus. A: Total number of copies is displayed When selecting, the Check total no. of copies screen - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 259
Note You can specify the number of copies for each photo. Display the photo you want to print and specify the number of copies when the desired photo is displayed. C: Select to switch the photo group. For details: Using Useful Display Functions D: Select to display the Settings screen. You can - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 260
Functions G: Select to display the multiple photos at once. For more on the display method: Using Useful Display Functions 7. Press Color button. The printer starts printing. Note • To cancel printing, press the Stop button. • While processing the print job, you can add the print job (Reserve photo - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 261
2. Specify number of copies and print settings for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Press Color button. The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 262
touch screen to check the • The settings of the page size, media type, etc. are retained even if another print menu is selected or the printer is turned off. You can specify the following setting items. • Paper src Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 263
Select print quality according to the photo. • Print date Activates/deactivates to print the date (shooting date) on a photo. Note • The shooting date is printed according to the settings of Date display format in Other printer settings under Printer settings. Other printer settings 263 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 264
differs from the print settings. Note • The default display setting is different between when you print or copy from the operation panel of the printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from macOS. Default Setting for Displaying the Message which - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 265
on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing/copying are - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 266
the rear tray or the cassette. For example, when the paper size setting for printing/copying is A5 and the paper information registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette 1 before you start printing/copying. The paper information registration screen - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 267
printing/copying again. Default Setting for Displaying the Message which Prevents Misprinting • When you print/copy using the operation panel of the printer or when you print from smartphone/tablet: The message which prevents misprinting is enabled by default. To change the setting: Feed settings - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 268
Copying Making Copies Basics Two-Sided Copying Special Copy Menu Reducing/Enlarging Copies Collated Copying Copying Using Smartphone or Tablet 268 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 269
Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 2. Load paper. 3. Select Copy on the HOME screen. Using Touch Screen The Copy standby screen is displayed. 4. Load original on platen or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 270
) E: Display the print setting items. For more on the setting items: Setting Items for Copying 6. Press the Black button or the Color button. The printer starts copying. Remove the original on the platen or from the document output slot after copying is complete. Important • Do not open the document - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 271
Load the original on the platen and select the same button (Black button or Color button) as the one which you previously pressed. Important • When you load the original on the platen, move the document cover gently. Note • When Print qlty (print quality) is set High, you cannot add the copying job. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 272
the touch screen to check the message and change the setting. • The settings of the page size, media type, etc. are retained even if the printer is turned off. 272 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 273
function is not available with current settings. is displayed on the touch screen. Change the setting, following the on-screen instructions. Following setting items can be changed. • Intensity Specify the intensity. A: Select to activate/deactivate automatic intensity adjustment. When ON is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 274
Important • If you use Economy with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. • Layout - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 275
Scanning Scanning from Computer (Windows) Scanning from Computer (macOS) Scanning from Operation Panel 275 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 276
(Auto Scan) Basics Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your scanner or printer. 276 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 277
Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer. 277 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 278
at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 279
Note • To set the applications to integrate with, see Settings Dialog. 279 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 280
platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be the ADF, place documents of the same size. 1. Check that scanner or printer is turned on. 2. Place items on platen or ADF. Positioning Originals ( - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 281
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 281 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 282
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 283
Scanning Tips Positioning Originals (Scanning from Computer) 283 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 284
If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (selection box) manually. Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents Single item: Place the item face-down on the platen, with - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 285
Inkjet All-In-One printer: For the portions in which items cannot be scanned, click Home to return to the top page of the Online Manual for your model and search size when scanning two or more documents. • For supported document sizes when scanning from the ADF, click Home to return to the top - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 286
any original has been removed from platen. 2. Open document tray (A). 3. Slide the document guide (B) all the way out. 4. Load document with side to scan facing up in document tray. Insert the document until it stops. 5. Adjust document guide to match width of document. Do not slide the document - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 287
Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around. Placing Items (When Using Stand) 1. Place item on platen. 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 288
2. Gently close document cover. While scanning, hold the document cover gently with your hand to keep it closed. Important • Keep these points in mind when using the scanner in the upright position. Do not subject the scanner to vibration during operation. The correct image results may not be - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 289
Faxing Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer (Windows) Sending Faxes from Computer (Mac OS) Receiving Faxes Other Useful Fax Functions 289 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 290
Up Printer The printer must be set up depending on your telephone line and use of the faxing function. All Setup FAX Setup Guide Individual set the fax setting according to the instruction on the touch screen. Easy setup If you set up according to the instruction on the touch screen, the receive - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 291
correctly. Important • Do not connect fax devices and/or telephones in parallel (US and Canada only). If two or more fax devices and/or telephones are connected in parallel, the following problems may occur and the printer may not operate properly. If you pick up the handset of the telephone that is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 292
cap. • For users in the UK: If the connector of the external device cannot be connected to the jack on the printer, you will need to purchase a guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 293
-in to the xDSL modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The printer may not be able to operate properly. Note • When connecting to the xDSL line, select the same line type as you are subscribing to in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 294
Setting Telephone Line Type • Connecting to an ISDN Line For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router. 294 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 295
Setting the Telephone Line Type Manually in China Note • Telephone line type will not appear in countries or regions where Rotary pulse is not supported. • You can print USER'S DATA LIST to check the current setting. Summary of Reports and Lists 1. Check that printer is turned on. 2. Select Setup - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 296
tone Select when your telephone line type is tone dialing. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. 1. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen 3. Select - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 297
Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing. 297 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 298
Basic Connection (Connecting with General Telephone line) Setting Receive Mode This section describes the procedure to select the receive mode. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen 3. Select Function list. The Function list screen is displayed - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 299
: About Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or telephone or answering machine connected to the printer) and subscribing to a ring pattern detection service provided by your telephone company. Receiving operation - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 300
setting items. ◦ Manual/auto switch: ON/Manual/auto switch: OFF If you select Manual/auto switch: ON, the printer automatically receives faxes after OFF if you want the printer not to switch automatically during a call. Note • If you subscribe to Duplex Ringing service in Hong Kong, the number - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 301
Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company Contact your local telephone company for detailed information on this service. 1. Check that printer is turned on. 2. Select FAX on the HOME screen - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 302
5. Select DRPD. 6. Select Advanced. 7. Select ring pattern that your telephone company assigned to your fax number. 8. Specify number of time and select OK. 9. Select OK. The Function list screen is displayed. 302 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 303
format from three formats: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/ YYYY. Select the date print format on Date display format under Other printer settings. Other printer settings Setting Date and Time This section describes the procedure to set the date and time. 303 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 304
is turned on. 2. Select Setup on the HOME screen. Using Touch Screen 3. Select Device settings. 4. Select Other printer settings. 5. Select Date/time settings. 6. Set date. 1. Select a setting item to change. 2. Select number to enter. Enter only the last two digits of the year. 3. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 305
countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year. You can set your printer to automatically change the time by registering the date and time that daylight saving time (summer time) begins and ends. Important • Not all the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 306
3. Select Device settings. 4. Select Other printer settings. 5. Select Daylight saving time setting. 6. Select ON. To disable summer time, select OFF. 7. Set date and time when summer time starts. 1. Set date when - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 307
your name and fax/telephone number in Unit name and Unit TEL on the User information settings screen (for US only). 1. Check that printer is turned on. 2. Select Setup on the HOME screen. Using Touch Screen 3. Select Device settings. 4. Select FAX settings. 5. Select FAX user settings. 307 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 308
6. Select User information settings. The screen to register the unit name and the unit fax/telephone number is displayed. 7. Enter unit name. 1. Select entry field under Unit name. The screen to enter the character is displayed. 2. Enter unit name. 3. Select OK. Note • You can enter the name up to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 309
3. Select OK. Note • You can enter the fax/telephone number up to 20 digits, including spaces. 9. Select Register to finalize registration. 309 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 310
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (macOS) 310 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 311
registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory. Registering Fax/Telephone Number of Recipients • Group dial registration You can combine two or more recipients registered in advance into - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 312
, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 313
8. Select a registration method. 9. Register recipients' fax/telephone number. Register the recipients' fax/telephone number depending on the registration method selected. • By entering the number The screen to register the recipient's fax/telephone number and name is displayed. Go to next step. • - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 314
2. Enter recipient's fax/telephone number. 3. Select OK. Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. • When Telephone line type in FAX user settings under FAX settings is set to Rotary pulse - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 315
• You can check the recipient's numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST. Printing List of Registered Destinations 315 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 316
or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 317
OK. Note • You can enter the name up to 16 characters, including spaces. 9. Register registered recipient as a member of group dial. 1. Select Add member. The printer's directory is displayed. Display by name 317 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 318
Display by ID number A: Select to switch the display by name and by ID number. B: Select to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 319
confirmation screen is displayed, select Yes to delete the recipient from the group dial. 3. To add another member, select Add member again. The printer's directory is displayed. 4. Select a recipient to register as group member. The member to register is displayed on the list. Repeat the procedure - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 320
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The Function list - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 321
When the confirmation screen is displayed, select Yes to delete the recipient from the group dial. 5. Select Complete to finalize changing. 321 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 322
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function list. The Function list - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 323
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. 1. Check that printer is turned on. 2. Load paper. 3. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 4. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 324
to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer. You can also save them on the computer as a backup. For safety reasons, it is recommended that you backup the registered data on the computer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 325
not know the administrator password, contact the administrator of the printer. Follow the procedure below to start up Speed Dial Utility2. 1. Select Applications on Go menu of Finder. 2. Double-click Canon Utilities folder. 3. Double-click Speed Dial Utility2 folder. 4. Double- - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 326
directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note • For checking printer's MAC address, refer to "Checking Network Information" for your model from Home of the Online Manual. • For printer that supports both wireless LAN connection and wired LAN - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 327
saved on the computer. 7. Instructions Displays this guide. 8. Exit Quits Speed Dial printer. 9. Save to PC... Saves the telephone directory edited using Speed Dial Utility2 on the computer. 10. Register to Printer Registers the telephone directory edited using Speed Dial Utility2 to the printer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 328
's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Save to PC.... 4. Enter file name on displayed screen, and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 329
Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 330
information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the registered information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 331
Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 332
information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the edited information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 333
Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 334
below to change the user's name or fax/telephone number. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed. 4. Select an item - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 335
the procedure below to register, change, or delete rejected numbers. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed. • To - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 336
RSD file, *.rsd) that is exported using Speed Dial Utility can be loaded. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Load from PC.... 4. Select a data of telephone directory (RSD file, *.rsd) to register to your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 337
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes 337 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 338
. When you send important documents, we recommend that you send them after speaking on the telephone. Sending Fax after Speaking on Telephone 1. Check that printer is turned on. 2. Load original on platen or in ADF (Auto Document Feeder). 3. Select FAX on the HOME screen. Using Touch Screen The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 339
telephone numbers. Note • If you have not set up the printer for sending/receiving faxes yet, the message for setup is displayed first time. When you set up for faxing, follow the procedure according to the instructions on the touch screen. 4. Dial recipient's fax/telephone number. 1. Select entry - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 340
Favorite Settings (My Presets) 5. Press the Black button or the Color button. The printer starts scanning the document. Important • Color transmission is available only when the recipient's fax device supports color faxing. • Do not open the document cover until scanning is completed. 6. Start - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 341
is connected to a PBX (Private Branch Exchange) system, refer to the operating instructions of the system for details on dialing the recipient's fax/telephone number. • In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 342
send a document and the recipient's line is busy, the printer will redial the number after a specified interval. Automatic Redialing • Manual Redialing You can redial to the recipients dialed by entering the fax/telephone numbers. Manual Redialing Important • It may be possible that faxes will reach - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 343
to redial. 7. Press the Black button or the Color button. Important • Color transmission is available only when the recipient's fax device supports color faxing. Note • For manual redialing, the printer memorizes up to 10 recent recipients dialed by entering the fax/ telephone numbers. Note that the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 344
Setting Items for Sending Faxes You can change the send settings such as the scan contrast or the scan resolution on the Fax standby screen. Select to change the send settings. • ScanRes. The following settings of the scan resolution are selectable. Standard Suitable for text-only documents. Fine - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 345
• ADF duplex scan Select whether to perform duplex scanning from the ADF. Note • After sending a fax with Duplex, this setting returns to Simplex automatically. The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK. 345 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 346
Sending Faxes from Computer (Mac OS) Sending Faxes Using AirPrint General Notes (Fax Transmission Using AirPrint) 346 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 347
running Mac OS. Note • For supported operating system versions, click Home to return to the top page of the Online Manual for your model and search for "Specifications." • Requirement The computer and your printer must be connected correctly. Adding Printer to Computer 1. Open System Preferences - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 348
, open document to fax. 3. Open Print dialog. To open the Print dialog, you typically select Print... from the File menu of your application software. 4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list. 5. Specify fax paper settings as needed. 348 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 349
6. Enter fax/telephone numbers in To. 349 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 350
attempts and the length of time the printer waits between redial attempts. Note • To cancel automatic redialing, wait until redialing starts, and then press the printer's Stop button. • For more details, click Home to return to the top page of the Online Manual for your model and search for "FAX - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 351
General Notes (Fax Transmission Using AirPrint) Sending faxes is subject to the following restrictions. • Enter the characters in To and Dialing Prefix so that the total number of characters is within 40 characters. • You can use the following characters for To: Character 0 - 9 * # + space - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 352
Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 352 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 353
for receiving a fax and how to receive a fax. Preparing for Receiving Fax Prepare for receiving a fax according to the following procedure. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Check receive mode setting - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 354
receive the fax. Note • If the printer will not switch to fax reception, select FAX again on the HOME screen, and then press Black button or the Color button to receive the fax. • To receive a fax without picking up the handset, select Manual/auto switch: ON in Advanced. RX start time allows - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 355
service in Hong Kong, the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern. Then, the printer the printer unexpectedly switches to fax reception during telephone calls, select Userfriendly RX: OFF in Advanced. • If Manual/auto switch - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 356
with Ring count in Advanced. When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The printer will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 357
by your telephone company. • For DRPD You need to select the appropriate ring pattern on the printer. Setting DRPD Ring Pattern (US and Canada only) • For Network switch The name of this service varies depending on the country or region of purchase. This setting may not be also available depending - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 358
that specified in the paper size setting, the received faxes are stored in the printer's memory and Check the page size and tap [OK]. is displayed on the or divided, or send only a part of the original. 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 359
Paper src Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. Page size Select the page size from A4, Letter, or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 360
resolved, the fax stored in the printer's memory is printed automatically. ◦ The amount of remaining ink is insufficient to print a fax: Refill ink tanks. Refilling Ink Tanks Note When the fax remains in the printer memory, you can reprint it after refilling the ink tanks. ◦ Paper has run out: Load - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 361
can store up to max. 250 pages* (max. 30 documents) of faxes in the printer's memory. * When using ITU-T No.1 chart (Standard mode) • If the printer's memory becomes full during memory reception, only pages which already have been received are stored in the memory. Print the received faxes stored - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 362
Other Useful Fax Functions Document Stored in Printer's Memory 362 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 363
occurred during a fax transmission, the document is not stored in the printer's memory. In the following cases, the printer is not able to print the received fax and will automatically store the fax in its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 364
number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. 1. Check that printer is turned on. 2. Load paper. 3. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 4. Select Function list - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 365
Print specified document. Note • If the specified document is not stored in the printer's memory, There is no document that can be printed. is displayed. Select of the document will be printed. The document is still stored in the printer's memory. If you select No, all pages of the document will be - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 366
do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing Document in Printer's Memory 1. Check that printer is turned on. 2. Select FAX on the HOME screen. Using Touch Screen The Fax standby screen is displayed. 3. Select Function - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 367
: Select a document to delete on the Memory list screen, select Delete specified doc.. Note • If the specified document is not stored in the printer's memory, There is no document that can be deleted. is displayed. Select OK to return to the previous screen. The confirmation screen is displayed - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 368
or save all the documents in its memory to the USB flash drive at a time. Important • Do not remove the USB flash drive from the printer until saving is complete. • For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media periodically to avoid unexpected - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 369
flash drive: Select a document to save on the Memory list screen, select Save specified document. Note • If the specified document is not stored in the printer's memory, There is no document that can be saved. is displayed. Select OK to return to the previous screen. Select USB flash drive as the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 370
File name (file extension: PDF): Running numbers, starting from FAX_0001 File date: The date and time of saving as set in the printer. For details on how to set the date and time: Setting Date and Time 370 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 371
or forward all the documents in its memory to the shared folder on the computer at a time. Important • Do not disconnect the printer with the computer when the printer forwards received faxes to the shared folder on the computer. • We assume no responsibility for damage to or loss of data for - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 372
. Entering the PIN code allows you to assign the shared folder as the destination. • To forward all the received documents stored in the printer's memory to the shared folder on the computer: Select Batch process, and then select Save all RX documents. Select Destination folder as the destination - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 373
shared folder on the computer. • Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected. • If the printer is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress, the error message is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 374
Appears Cannot Receive a Fax/Cannot Receive a Color Fax FAX Setup Guide When Error Occurred Message (Support Code) Appears Repairing Your Printer Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 375
Ink Does Not Come Out What to Do When Paper Is Jammed Printer Does Not Pick up or Feed the Paper/"No Paper" Error Automatic Duplex Printing Problems Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Printout Results Are Unsatisfactory Scanning Problems (Windows) Scanning - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 376
Scanning Problems (macOS) Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer 376 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 377
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wired LAN Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wi-Fi Cannot Find Printer During Setup Cannot - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 378
from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly Wired LAN Cannot Find Printer Searching Printer by IP Address or Host Name During Setup Cannot Find - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 379
LAN Setting Tips/Changing LAN Settings Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Connection/Reconfiguration Method of Wi-Fi Connection Checking Status Code Problems while Using Printer Message Appears on Computer During Setup - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 380
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 380 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 381
Cannot Find Printer on Network Cannot Find Printer During Setup While using printer: Cannot Find Printer while Using Wi-Fi 381 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 382
Wi-Fi Step 2 Solve the problem, using IJ Network Device Setup Utility Items to check for wired LAN: When connecting the printer to wired LAN, check/respond to and try to set up from the beginning. If you still cannot set up the printer properly, try the items in [Step 2] and try to set up from the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 383
and check if the router (modem) is turned on and then check if the printer is turned on. 1. Check if network devices such as router are turned on. checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. Important - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 384
Try to place the printer in a location where there is no obstacle. For details, see the instruction manual supplied with the problem, using IJ Network Device Setup Utility Items to check for wired LAN Step 1 Check the basic items for wired LAN 1. Check the power and LAN Cable When the printer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 385
When you complete checking [Step 1] above, try to set up from the beginning. If the printer cannot be detected after trying to set up from the beginning, proceed to [Step 2]. Step 2 Solve the Problem, Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 386
. Important • Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the instruction manual supplied with the USB cable. Check2 Follow procedure below to connect printer and computer again. Important • For macOS, make sure the lock icon is on the lower - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 387
1. Download the latest MP Drivers. 2. Turn off printer. 3. Shut down computer. After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1. 387 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 388
to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for For macOS: Starting Up IJ Network Device Setup Utility If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 389
check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz or 5 GHz frequency band of the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 390
If the problem is not resolved, click here and redo setup. 390 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 391
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 391 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 392
(e.g. wireless router), and smartphone/tablet. • Turn on the printer or devices. • If the power is already turned on, cycle the power switch. • It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 393
the Wi-Fi router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 394
appear warning you that Canon software is attempting to problem is not resolved, click here and redo setup. • Positioning: Make sure there are no obstacles between the printer and the wireless router. Cannot Connect to a Printer device's instruction manual. Check3 Make sure printer is selected - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 395
, refer to your device's instruction manual or visit the manufacturer's website. To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the touch - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 396
. Check3 When using Wi-Fi, make sure wireless router does not restrict which computers and printers can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 397
Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Up IJ Network Device Setup Utility If the problem persists after diagnosis and repair with IJ Network up a wireless router, see the instruction manual provided with the wireless router or contact - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 398
details, see If WPA/WPA2 Details Screen Appears. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). -screen instructions to set the password length, format, and the password to use. For details, see If WEP Details Screen Appears. Note • If the printer is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 399
this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router setting. To check the wireless router setting, see the instruction manual - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 400
computer. For details, see Setting an Encryption Key. With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 401
Other Network Problems Checking Network Information Restoring to Factory Defaults 401 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 402
Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer information on the computer screen. Canon IJ Network Device Setup Utility MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 403
Library > CoreServices > Applications > Network Utility. 2. Click Ping. 3. Make sure Send only XX pings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enter the network address to ping. 5. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 404
loss" appears, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 405
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, click here and redo setup. • - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 406
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 406 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 407
problems on printing with other connection methods or more on performing settings of each connection method: Using PIXMA/MAXIFY Cloud Link Printing from iOS Device (AirPrint) Cannot Communicate with Printer refer to your device's instruction manual. Check3 Is the printer connected to the wireless - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 408
router? Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 409
of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified for the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 410
If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Check7 Make sure 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be connected. 410 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 411
Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper/"No Paper" Error Printout Results Are Unsatisfactory 411 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 412
in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 413
screen. Follow the instructions on the touch screen to solve the problem. Note • You printer's printer driver selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 414
trying to print a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 415
? Print the nozzle check pattern and make sure that the ink is coming out normally. For details on printing the nozzle cleaning the print head, print the nozzle check pattern and check the result. • From the printer Cleaning the Print Head • From the computer ◦ For Windows: Clean the print head ◦ - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 416
does not improve, turn off the printer, wait for more than 24 hours, Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary. How to Perform Ink Flush Note • Although some air may enter the ink tube, it is not a malfunction. No problem - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 417
Ink Runs Out Fast After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer. Ink may seem to run out fast due to this procedure. 417 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 418
, place the print side facing UP and align the right and left paper guides with the paper stack. Loading Paper Check3 Is paper too thick or curled? according to the following procedure. 1. Turn off the power of the printer and disconnect the power plug from the outlet. 2. Fold one A4 sheet in half - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 419
the paper you inserted and the rear tray to remove the foreign object. 4. Remove the folded paper inserted in step 2. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. Check7 Clean Paper Feed Roller. Cleaning Paper Feed Rollers 419 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 420
transport unit cover and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 421
Items for Copying • Printing from your computer Check the settings using the printer driver. Basic Printing Setup • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY Check the settings on Canon PRINT Inkjet/SELPHY. Print Photos from Your Smartphone Check3 Make sure appropriate - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 422
or uneven colors, increase the print quality setting and retry the printing. Check4 If problem is not resolved, check also the sections below. See also the sections below: (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 422 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 423
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 423 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 424
clogged? Print the nozzle check pattern and make sure that the ink is coming out normally. For details on printing the nozzle check the print head, print the nozzle check pattern and check the result. • From the printer Cleaning the Print Head • From the computer ◦ For Windows: Clean the print head - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 425
level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank. Refilling Ink Tanks How to Perform Ink Flush Check4 When using paper with one printable surface - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 426
Refer to the instruction manual supplied with the paper for printer as the original, print quality may be reduced depending on the condition of the original. Reprint from the computer if you can reprint from it. Note • Although some air may enter the ink tube, it is not a malfunction. No problem - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 427
be printed in black and white. To print in color, select (Setup) on HOME screen, select Device settings > Other printer settings, and set Force ink tank selection to All ink tanks. Note • If User management settings is enabled, the user selection screen is displayed before the HOME screen is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 428
Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check3 Increase print quality and try printing again. Increasing the print quality using the operation panel or the printer driver may improve the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 429
Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, , the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 429 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 430
smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in with the media type set correctly to match the paper, set the printer to prevent paper abrasion using the operation panel or the computer. This - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 431
): 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. too much ink and become wavy, causing paper abrasion. • Printing from your computer (Windows) Check the brightness setting in the printer driver. - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 432
surface to dry, preventing smudges and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 433
Scanning Problems (macOS) Scanning Problems 433 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 434
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 434 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 435
it from the USB hub and connect it to a USB port on the computer. Check 5 Restart the computer. Check 6 To scan from the printer's operation panel with USB connection, click Scanfrom-Operation-Panel Settings in the Settings (General Settings) dialog, and then check that the following checkboxes are - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 436
Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images with IJ Scan Utility Lite and open - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 437
Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 437 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 438
Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 438 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 439
back later. • If you do not hear the normal telephone line sound (dial tone) from the printer when you touch the hook key, the telephone line connection may be incorrect or there may be a problem with the telephone line. Check that the connection method of the telephone line is correct, and contact - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 440
platen or in the ADF. Loading Originals Check7 Does a printer error occur? Ensure that an error message is displayed on the touch screen. When an error message is displayed on the touch screen, check the cause. For messages, refer to Message (Support Code) Appears. Press the Stop button and if the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 441
Errors Often Occur When Send a Fax Check Check telephone line condition or connection. If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting Reduce for Error reduction setting (VoIP) on Advanced FAX settings under FAX settings. For details, - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 442
Problems Receiving Faxes Cannot Print a Fax/"Fax received. Saved in memory." Appears 442 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 443
sure there is enough ink left to print. If there is not enough ink left to print, received faxes will be stored in the printer's memory without being permission can print the fax received document from Memory reference. Print it manually from FAX > Function list > Memory reference. If a password is - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 444
Telephone Problems Cannot Dial Telephone Disconnects During a Call 444 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 445
telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly? Check the telephone line type setting and change it as necessary. Setting Telephone Line Type 445 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 446
Telephone Disconnects During a Call Check Is telephone line cable or telephone (or a peripheral device such as an external telephone, an answering device, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 447
Poor Quality Fax Received Check1 Check scan settings of sender's fax device. Ask the sender to adjust the scan settings of the fax device. Check2 Is ECM RX set to OFF? Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings. If ECM RX is enabled, the sender's - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 448
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in Touch Screen 448 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 449
minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 450
select Next. 7. Select Auto power off. 8. Select Never. 9. Select OK. The setting is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 451
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 2. Select Auto Power Settings. 3. Select Disable for Auto Power Off. 4. Select OK. 5. Select OK on the displayed screen. The setting to shut off - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 452
as "This device can perform faster" appears. (Windows) Note • If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of Full-Speed or Low-Speed. In this case, the printer works properly but printing or scanning speed may slow down due to the communication - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 453
the orientation of the "Type-B" connector and connect to the printer. For details, refer to the instruction manual supplied with the USB cable. Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box. (Windows) If not, select it to enable - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 454
Wrong Language Appears in Touch Screen Follow the instructions below to select your language. 1. Tap the HOME button and wait a little. 2. Select (Setup). Using Touch Screen 3. Select . 4. Select sixth setting item from top. 5. Select a - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 455
Installation and Download Problems Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) 455 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 456
> Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series MP Drivers" you want to install in list. "XXX" is the model name. 3. If you find MP Drivers for printer you want to install, uninstall it. If not found, proceed to the next step - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 457
Environment (Windows) Download the latest MP Drivers in advance. Download the latest MP Drivers for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers according to the specified installation procedure. Note - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 458
Errors and Messages When Error Occurred Message (Support Code) Appears 458 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 459
, for example, if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 460
When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Code for Error. For details on how to resolve errors without Support Codes, see Message (Support Code) Appears. 460 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 461
(error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the printer's touch screen, see below. Message Appears on the Printer's Touch Screen If a message appears on the computer, see below. Error Regarding - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 462
screen. Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message that appears - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 463
Serial Bus controllers and USB Printing Support. Note • If the USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. 463 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 464
If a device error is shown, see Windows Help to resolve it. Other Error Messages (Windows) Check If an error message appears outside printer status monitor, check the following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 465
code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's Touch Screen and Computer Screen • 1000 to 1ZZZ 1000 1007 1008 1070 1200 1215 1262 1300 1303 1304 1309 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 466
5200 5207 5400 5700 5C02 5C30 • 6000 to 6ZZZ 6000 6001 6004 6500 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6A83 6A84 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 9000 to 9ZZZ 9000 9500 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 467
performing automatic duplex printing: 1304 ◦ If the paper is jammed as the printer pulled in the printed paper: 1313 ◦ If the paper tears and you the paper output slot or if the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the document is jammed in the ADF (Auto Document - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 468
. What to Do Remove the jammed paper following the instructions below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory. Turn off the printer after making sure it has completed sending or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 469
curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 470
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the printer upside down or tilt it. The ink may leak out. • If the measures above do not solve the problem: Removing Jammed Paper from Rear Side 2. Load paper in cassette properly. Loading Plain Paper in Cassette - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 471
the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 472
When checking the feed slot of the cassette or removing the jammed paper, do not turn the printer upside down or tilt it. The ink may leak out. • If the measures above do not solve the problem: Removing Jammed Paper from Rear Side 2. Load paper properly. Loading Plain Paper in Cassette Loading Plain - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 473
the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 474
. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the measures above do not solve the problem: Removing Jammed Paper from Rear Side Important • If you unplug the power cord, all the faxes stored in the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 475
remove the paper either from the paper output slot or the feed slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 476
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 3. Check if jammed paper is under print head holder. If the jammed paper is under the print head holder, move the print head holder to - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 477
If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 477 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 478
any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (D) in the printer? 7. Close scanning unit / cover gently. To close the scanning unit / cover, hold it up once, and then take it - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 479
may be some paper still inside the printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 480
printing before you turn off the printer. 1. Make sure you have unplugged the power cord. 2. Rotate printer so that rear side of printer faces toward you. Important • When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink may leak out. 3. Detach rear - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 481
4. Slowly pull out paper. Note • Do not touch the inner parts of the printer. If you were not able to remove the paper in this step, detach the transport unit cover and remove the paper by following these steps. 1. Detach transport unit cover. 481 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 482
Lift up the transport unit cover and pull out it. 2. Slowly pull out paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, lower them toward you. 482 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 483
5. Attach transport unit cover. Insert the transport unit cover slowly all the way into printer and take down the transport unit cover. 5. Attach rear cover. Push in the rear cover until it is closed completely. 483 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 484
printing, pull out the paper output tray. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 485
rear tray. Loading Plain Paper / Photo Paper in Rear Tray Loading Envelopes in Rear Tray • Align the paper guides of the rear tray with both edges of the paper. After carrying out the above measures, select OK on the printer's touch screen to cancel the error. Note • To cancel printing, press the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 486
• Align the paper guides of the cassette 1 with the edges of the paper. After carrying out the above measures, select OK on the printer's touch screen to cancel , do not turn the printer upside down or tilt it. The ink may leak out. Note • To cancel printing, press the printer's Stop button. • When - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 487
or more sheets of A4 or Letter size plain paper in the cassette 1. Note • After loading the paper, align the paper guides of the cassette 1 with the edges of the paper. Select OK on the printer's touch screen to cancel the error. Note • If you are printing a print head alignment sheet during - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 488
• Align the paper guides of the cassette 2 with the edges of the paper. After carrying out the above measures, select OK on the printer's touch screen to paper, do not turn the printer upside down or tilt it. The ink may leak out. Note • To cancel printing, press the printer's Stop button. • When - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 489
1070 Cause Paper cannot be fed because the paper feed rollers are dirty. What to Do Press the printer's Stop button to cancel printing. Then perform the paper feed roller cleaning of rear tray. • From the printer's operation panel: Cleaning Paper Feed Rollers 489 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 490
1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not forget to close it, such as after refilling ink tanks. 490 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 491
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 492
Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 493
1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing Maintenance Cartridge for details on installing the maintenance cartridge. 493 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 494
1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing Maintenance Cartridge 494 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 495
Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 496
the maintenance cartridge. Replacing Maintenance Cartridge Note • The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used. When this message is displayed, you must replace the maintenance cartridge. 496 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 497
1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing Maintenance - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 498
holder. If the shipping tape or protective material is still there, remove it and close the scanning unit / cover. In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions. 498 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 499
copying, make the paper settings for copying match either the rear tray or the cassette paper information registered on the printer. • For how to register paper information on the printer, refer to the following. Paper Settings If the paper source is set to be selected automatically and the paper - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 500
rear tray or the cassette with an A5 paper. After changing the paper, the paper information registration screen appears. Register the paper information on the printer according to the loaded paper. Note • If you do not know the paper size and media type to be loaded in the rear tray or - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 501
message, printing/copying begins regardless of whether the paper settings specified when printing/ copying and the paper information of the rear tray registered on the printer or the cassette match. To change whether to display the misprint prevention message when printing/copying without using the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 502
For copying, make the paper settings for copying match the paper information for the rear tray registered on the printer. • For how to register paper information on the printer, refer to the following. Paper Settings If the paper settings specified when printing differ from the paper information for - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 503
tray with an A5 paper. After changing the paper, the paper information registration screen for the rear tray appears. Register the paper information on the printer according to the loaded paper. Note • If you do not know the paper size and media type to be loaded in the rear tray, press - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 504
message, printing/copying begins regardless of whether the paper settings specified when printing/ copying and the paper information of the rear tray registered on the printer match. To change whether to display the misprint prevention message when printing/copying without using the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 505
your nearest Canon service center to request a repair as soon as possible. You cannot replace the internal parts of the printer yourself. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 506
3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message. 506 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 507
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. 507 - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 508
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 509
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 510
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 511
: Cleaning the Print Heads • From macOS: Cleaning the Print Heads • From the operation panel of the printer: How to Perform Ink Flush If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 512
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the - Canon MAXIFY GX7020 | GX7000 series User Manual - Page 513
back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out. • When transporting the
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GX7000 series
Online Manual
English