Canon MF3240 imageCLASS MF3200 Series Basic Guide - Page 140
If You Cannot Solve a Problem
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If You Cannot Solve a Problem If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. Please have the following information ready when you contact Canon: - Product name (imageCLASS MF3240/MF3241) - Serial number (On the label located at the back of the machine) - Place of purchase - Nature of problem - Steps you have taken to solve the problem and the results CAUTION If the machine makes strange noises, emits smoke or odd odor, unplug it immediately and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. NOTE Attempting to repair the machine yourself may void the limited warranty. 11-16 Troubleshooting