Canon PIXMA MG3620 User Manual
Canon PIXMA MG3620 Manual
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Canon PIXMA MG3620 manual content summary:
- Canon PIXMA MG3620 | User Manual - Page 1
MG3600 series Online Manual Read Me First Printer Functions Overview Printing Copying Scanning Troubleshooting English - Canon PIXMA MG3620 | User Manual - Page 2
16 Using This Online Manual 18 Trademarks and Licenses 19 Search Tips 23 Using the Machine 25 Printing Photos from a Computer 26 Copying Originals 30 Printer Functions 33 Connect Wirelessly with Ease in "Access Point Mode 34 Print Photos Easily Using My Image Garden 35 Download a Variety of - Canon PIXMA MG3620 | User Manual - Page 3
133 Adding a PIXMA/MAXIFY Cloud Link User 135 Troubleshooting Canon Inkjet Cloud Printing Center 140 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 143 Printing with Windows RT 144 Checking Printer Information 145 Handling Paper, Originals, FINE Cartridges, etc 148 - Canon PIXMA MG3620 | User Manual - Page 4
219 Changing Settings 220 Changing Printer Settings from Your Computer (Windows 221 Changing the Print Options 222 Registering a Frequently Used Printing Profile 223 Setting the Ink Cartridge to be Used 225 Managing the Printer Power 226 Reducing the Printer Noise 228 Changing the Printer - Canon PIXMA MG3620 | User Manual - Page 5
to Another Computer via LAN/Changing from USB to LAN Connection 241 Printing Network Settings 242 Network Communication (Windows 245 Checking and Changing Network Settings 246 IJ Network Tool 247 Changing Settings in Wireless LAN Sheet 248 Changing WEP Detailed Settings 250 Changing WPA/WPA2 - Canon PIXMA MG3620 | User Manual - Page 6
Network 302 When Printer Driver Is Not Associated with Port 304 Technical Terms 305 Restrictions 312 Firewall 313 Ensuring Optimal Printing Results 314 Ink Tips 315 Printing Tips 316 Be Sure to Make Paper Settings after Loading Paper 317 Canceling a Print Job 318 Keeping Print Quality High - Canon PIXMA MG3620 | User Manual - Page 7
Printing from Application Software (Windows Printer Driver 342 Printing with Easy Setup 343 Paper Settings on the Printer Driver 345 Various Printing Methods 346 Setting a Page Size and Orientation 347 Setting the Number of Copies and Printing Order 348 Setting the Stapling Margin 350 Execute - Canon PIXMA MG3620 | User Manual - Page 8
Monitor 421 Checking the Ink Status from Your Computer 422 Canon IJ Preview 423 Deleting the Undesired Print Job 424 Instructions for Use (Printer Driver 425 Printer Driver Description 427 Quick Setup tab Description 428 Main tab Description 434 Page Setup tab Description 440 Maintenance - Canon PIXMA MG3620 | User Manual - Page 9
) Print Settings 511 Copying 513 Making Copies on Plain Paper 514 Copying on Photo Paper 516 Switching Page Size between A4 and Letter 517 Copying from Smartphone/Tablet 518 Scanning 519 Scanning from Computer (Windows 520 Using IJ Scan Utility 521 What Is IJ Scan Utility (Scanner Software - Canon PIXMA MG3620 | User Manual - Page 10
Scanner Selector EX 681 Scanning Tips 682 Resolution 683 Data Formats 685 Color Matching 686 Positioning Originals (Scanning from Computer 687 Network Scan Settings 689 Scanning from Computer (Mac OS 691 Scanning Using Smartphone/Tablet 692 Using PIXMA/MAXIFY Cloud Link 48 Troubleshooting - Canon PIXMA MG3620 | User Manual - Page 11
Be Used After Replacing Wireless Router or Changing Its Settings 717 Printing Is Slow 719 Ink Level Not Shown on Printer Status Monitor (Windows 720 Other Network Problems 721 Message Appears on Computer During Setup 722 Packets Are Sent Constantly (Windows 724 Checking Network Information - Canon PIXMA MG3620 | User Manual - Page 12
756 No Ink Comes Out 758 Paper Does Not Feed Properly/"No Paper" Error 759 Automatic Duplex Printing Problems 761 Copying/Printing Stops 763 Cannot Print Using AirPrint 764 Scanning Problems (Windows 765 Scanning Problems 766 Scanner Does Not Work 767 ScanGear (Scanner Driver) Does Not - Canon PIXMA MG3620 | User Manual - Page 13
Windows 802 Uninstalling IJ Network Tool 803 Errors and Messages 805 An Error Occurs 806 Message Appears 809 Error Message Appears on PictBridge (Wireless LAN) Compliant Device 816 If You Cannot Solve a Problem 818 List of Support Code for Error 819 List of Support Code for Error (Paper Jams - Canon PIXMA MG3620 | User Manual - Page 14
1705 852 1712 853 1713 854 1714 855 1715 856 1890 857 2100 858 2101 859 2102 860 2103 861 2900 862 2901 863 3402 864 3403 865 3405 866 3412 867 4100 868 4103 869 5011 870 5012 871 5050 872 5100 873 5200 874 5400 875 5B02 876 5B03 877 5B04 878 5B05 879 5B12 880 5B13 881 - Canon PIXMA MG3620 | User Manual - Page 15
6800 886 6801 887 6900 888 6901 889 6902 890 6910 891 6911 892 6930 893 6931 894 6932 895 6933 896 6936 897 6937 898 6938 899 6940 900 6941 901 6942 902 6943 903 6944 904 6945 905 6946 906 B202 907 B203 908 B204 909 B205 910 - Canon PIXMA MG3620 | User Manual - Page 16
to Print Use the print function of your Web browser to print this site. For Windows: To set to print background colors and images, follow the steps below. Note • In Windows 8, print in the desktop version. • In Internet Explorer 9, 10, or 11 1. Select (Tools) > Print > Page setup.... 2. Select - Canon PIXMA MG3620 | User Manual - Page 17
Firefox 1. Select (Menu) > Print > Page Setup.... 2. Select the Print Background (colors & images) checkbox in Format & Options. • In Google Chrome 1. Select (Chrome Menu) > Print.... 2. Select the Background graphics checkbox in Options. For Mac OS: To print background colors and images - Canon PIXMA MG3620 | User Manual - Page 18
This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set - Canon PIXMA MG3620 | User Manual - Page 19
used under license. • Google Cloud Print, Google Chrome, Chrome OS, Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system. Copyright (c) 2003-2004, Apple Computer OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF - Canon PIXMA MG3620 | User Manual - Page 20
permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. "Object" form shall mean any form resulting from mechanical transformation or translation of - Canon PIXMA MG3620 | User Manual - Page 21
any modified files to carry prominent notices stating that You changed the files; and 3. You must retain, in the part of the Derivative Works, in at least one of the following places: within a NOTICE text permission to use the trade names, trademarks, service marks, or product names of the Licensor, - Canon PIXMA MG3620 | User Manual - Page 22
computer AND CONDITIONS The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; - Canon PIXMA MG3620 | User Manual - Page 23
to learn about Example: When you want to learn how to load paper Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support code Example: When the following error screen appears Enter "(your product - Canon PIXMA MG3620 | User Manual - Page 24
how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window - Canon PIXMA MG3620 | User Manual - Page 25
Using the Machine Printing Photos from a Computer Copying Originals 25 - Canon PIXMA MG3620 | User Manual - Page 26
(hereinafter referred to as Windows 8.1) is used. 1. Open the front cover (A). 2. Extend the paper support (B). 3. Load paper vertically WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. 4. Align the paper guides with the paper width. 5. Open the output - Canon PIXMA MG3620 | User Manual - Page 27
My Image Garden icon (F) in Quick Menu. The Guide Menu screen is displayed. Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 9. Click the Photo Print icon (G). 10. Click the folder (H) with photos you want - Canon PIXMA MG3620 | User Manual - Page 28
your machine name, media type, etc. (K). 14. Click Print (L). For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. My Image Garden Guide (Windows) 28 - Canon PIXMA MG3620 | User Manual - Page 29
My Image Garden Guide (Mac OS) 29 - Canon PIXMA MG3620 | User Manual - Page 30
paper support (B). 3. Load paper vertically WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. 4. Align the paper guides with the paper width. 5. Open the output tray extension (C). 6. Open the paper output tray (D). 7. Extend the paper output support - Canon PIXMA MG3620 | User Manual - Page 31
the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (G). 10. Close the document cover gently. 11. Press the Paper button (H) to light the upper Paper lamp (I). 12. Press the Black button or Color button (J). Important • Do not open the document cover until copying is - Canon PIXMA MG3620 | User Manual - Page 32
Note • For details on copy features, see Copying. 32 - Canon PIXMA MG3620 | User Manual - Page 33
) Available Connection Methods Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT Checking Printer Information 33 - Canon PIXMA MG3620 | User Manual - Page 34
Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point (wireless router). Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly. When you use - Canon PIXMA MG3620 | User Manual - Page 35
information registered to photos, Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards. The created items appear in slide shows. If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu - Canon PIXMA MG3620 | User Manual - Page 36
. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS) 36 - Canon PIXMA MG3620 | User Manual - Page 37
can be printed directly with My Image Garden or Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note • The designs of PREMIUM Contents provided in this page are subject to change without prior - Canon PIXMA MG3620 | User Manual - Page 38
Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment - Canon PIXMA MG3620 | User Manual - Page 39
are available on the machine. Wireless Connection • With a wireless router • Without a wireless router USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using a wireless router, and the other method - Canon PIXMA MG3620 | User Manual - Page 40
an error will appear. If an error appears, disconnect one of the connected device you do not use and configure settings again. When Using Windows XP: Direct Connection (Windows XP) USB Connection Connect the printer and a computer with a USB cable. Prepare a USB cable. Restrictions (Appears in a new - Canon PIXMA MG3620 | User Manual - Page 41
If you printed the LAN setting information, repeat step 2 before proceeding to step 3. 3. Press the Color button (E) then the Black button (F). The printer's Direct Connection will be enabled. 4. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer - Canon PIXMA MG3620 | User Manual - Page 42
6. Enter the Password (Network key), then click Connect. 7. When connection is complete, click Back until the screen below appears. Proceed with the setup. 42 - Canon PIXMA MG3620 | User Manual - Page 43
checking or changing wireless router settings, see the wireless router manual or contact its manufacturer. • If you connect a device and the printer using Direct Connection, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be - Canon PIXMA MG3620 | User Manual - Page 44
method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen. Connection Using a Wired Network • You cannot establish a printer with wireless and wired connections at the same time. • When using a router, connect the printer and a device to the LAN - Canon PIXMA MG3620 | User Manual - Page 45
Easy Scan with the Auto Function By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type. Refer to the following for details. Easy Scanning with Auto Scan (Windows) Easy Scanning with Auto Scan (Mac OS) 45 - Canon PIXMA MG3620 | User Manual - Page 46
larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Refer to the following for details. Scanning Originals Larger than the Platen (Image Stitch) (Windows) Scanning Originals Larger than the Platen (Image Stitch) (Mac OS - Canon PIXMA MG3620 | User Manual - Page 47
Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time (Mac - Canon PIXMA MG3620 | User Manual - Page 48
PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Save scanned images - Canon PIXMA MG3620 | User Manual - Page 49
of service you use (e.g. photo sharing site) are sent to and saved in our server. Canon is unable to identify specific customers using this information. • Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select Device settings -> Reset setting -> Reset all - Canon PIXMA MG3620 | User Manual - Page 50
Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting 50 - Canon PIXMA MG3620 | User Manual - Page 51
, see "Models that Support Canon Inkjet Cloud Printing Center". • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up. For information on the LAN and Internet settings, see the manual of your network - Canon PIXMA MG3620 | User Manual - Page 52
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 52 - Canon PIXMA MG3620 | User Manual - Page 53
proceed with the registration. If the Security code is incorrect, use your smartphone, tablet, or computer, and change the setting from the My account of the Canon Inkjet Cloud Printing Center. 3. When the registration preparation completed screen appears, select OK 4. On the confirmation screen - Canon PIXMA MG3620 | User Manual - Page 54
of printer information is completed, and a list of apps is displayed. See here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps. Using PIXMA/MAXIFY - Canon PIXMA MG3620 | User Manual - Page 55
how to add, delete, and sort apps. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the - Canon PIXMA MG3620 | User Manual - Page 56
of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the require a linked app account before you can use the app. If this is the case, set up an account beforehand. Delete apps You can delete unnecessary apps from the apps list. Follow - Canon PIXMA MG3620 | User Manual - Page 57
to delete Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen - Canon PIXMA MG3620 | User Manual - Page 58
, select the app that you want to sort Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Use / buttons to move the app 58 - Canon PIXMA MG3620 | User Manual - Page 59
6. Select Done Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen. 59 - Canon PIXMA MG3620 | User Manual - Page 60
the app. • Before you print, check that printer is on and is connected to the network. Then start. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication - Canon PIXMA MG3620 | User Manual - Page 61
image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step - Canon PIXMA MG3620 | User Manual - Page 62
Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting 62 - Canon PIXMA MG3620 | User Manual - Page 63
to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When you select Cloud from the printer down, right, and left to change the display area. : Visible area • If an app is not yet released or does not support your model, language, or region, - Canon PIXMA MG3620 | User Manual - Page 64
used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, and privacy statement, and set the time zone. Manage jobs From the Status list window, you can check the status of a job. 64 - Canon PIXMA MG3620 | User Manual - Page 65
or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information This shows the License agreement and Privacy statement. Press the Start button to print the displayed information. Log out of all apps - Canon PIXMA MG3620 | User Manual - Page 66
Setup -> Web service inquiry. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual - Canon PIXMA MG3620 | User Manual - Page 67
Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 67 - Canon PIXMA MG3620 | User Manual - Page 68
this function, see "Models that Support Canon Inkjet Cloud Printing Center". • Network environment The printer must be connected to a LAN and to the Internet. Important • The user will bear the cost of Internet access. • Operating requirements For computers, smartphones, and tablet devices, see - Canon PIXMA MG3620 | User Manual - Page 69
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.6 GHz or higher RAM 2 GB or higher Monitor display Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher OS Browser Windows Vista SP1 or later Internet Explorer - Canon PIXMA MG3620 | User Manual - Page 70
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has - Canon PIXMA MG3620 | User Manual - Page 71
to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2. From the printer home - Canon PIXMA MG3620 | User Manual - Page 72
not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play. 7. In Preparation for registration screen, select Send the blank e-mail is created, send that e-mail without making any changes. If you want to register a different e-mail address, select Do not - Canon PIXMA MG3620 | User Manual - Page 73
Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service. • You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to - Canon PIXMA MG3620 | User Manual - Page 74
9. Follow instructions in screen display, and select OK The registration page URL will be sent to the to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree 74 - Canon PIXMA MG3620 | User Manual - Page 75
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 75 - Canon PIXMA MG3620 | User Manual - Page 76
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG3620 | User Manual - Page 77
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center 77 - Canon PIXMA MG3620 | User Manual - Page 78
button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 2. In the registration confirmation window, Select Yes 3. In the print settings, select the display language 4. Follow the instructions displayed in the window, and print the URL of the - Canon PIXMA MG3620 | User Manual - Page 79
2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered. 79 - Canon PIXMA MG3620 | User Manual - Page 80
printer operation panel, and then selecting Web service setup -> Connection setup -> IJCloudPrintingCtr -> Delete from service. • You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change - Canon PIXMA MG3620 | User Manual - Page 81
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 81 - Canon PIXMA MG3620 | User Manual - Page 82
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG3620 | User Manual - Page 83
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center 83 - Canon PIXMA MG3620 | User Manual - Page 84
color LCD monitor 2. From the home window, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Register with this service 3. In the registration confirmation window, Select Yes 4. In the print settings, select the display language If your - Canon PIXMA MG3620 | User Manual - Page 85
, Select Yes 4. In the print settings, select the display language 5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK, the authentication site - Canon PIXMA MG3620 | User Manual - Page 86
connect this printer to the Internet. 2. Displaying Printer Information For details, go to the Online Manual home page, and see "Checking Printer Information" for your model. 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window - Canon PIXMA MG3620 | User Manual - Page 87
the instructions in Printing Center setup -> Delete from this service. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. • You may not be able to receive the notification if you are using a spam filter. If you have a setting - Canon PIXMA MG3620 | User Manual - Page 88
7. Follow instructions in screen display, and select OK The registration page URL will be sent to the to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree 88 - Canon PIXMA MG3620 | User Manual - Page 89
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 89 - Canon PIXMA MG3620 | User Manual - Page 90
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG3620 | User Manual - Page 91
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center 91 - Canon PIXMA MG3620 | User Manual - Page 92
, you can use useful services such as adding/managing apps that work in conjunction with this product's cloud functionality and checking the ink status. For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window". Printing procedure This section introduces the - Canon PIXMA MG3620 | User Manual - Page 93
printer is on and is connected to the network. Then start. • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions - Canon PIXMA MG3620 | User Manual - Page 94
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print 94 - Canon PIXMA MG3620 | User Manual - Page 95
. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count. Adding a Printer 95 - Canon PIXMA MG3620 | User Manual - Page 96
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the - Canon PIXMA MG3620 | User Manual - Page 97
, you need the Printer registration ID. About this service This displays the descriptions of this service. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Software license info The licensing information of Canon Inkjet Cloud Printing Center is - Canon PIXMA MG3620 | User Manual - Page 98
manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check or update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers. • Check the printer information - Canon PIXMA MG3620 | User Manual - Page 99
has been set, you can use this function only when you select Manage app availability by printer. For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the - Canon PIXMA MG3620 | User Manual - Page 100
, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the - Canon PIXMA MG3620 | User Manual - Page 101
Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group. • Checking group information The registered group names - Canon PIXMA MG3620 | User Manual - Page 102
use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select / . appears for items that do not have anything selected. In the default settings, all check marks are cleared for Printers and Users. Only - Canon PIXMA MG3620 | User Manual - Page 103
group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups. • Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings, set the apps to be displayed when a user selects - Canon PIXMA MG3620 | User Manual - Page 104
apps that can be used. To go to the setup screen, select . • Require security code Each user can set a Security code, start the app, and perform printing and other operations. This setting is linked with Multiuser mode on the Mng. printer screen. Note • The list does not display models without - Canon PIXMA MG3620 | User Manual - Page 105
by group (for office users) You can manage the usable apps and printers by group. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". Note • If you manage the usable apps by printer, the default settings will allow all users to add, delete, and rearrange apps. Also - Canon PIXMA MG3620 | User Manual - Page 106
The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected - Canon PIXMA MG3620 | User Manual - Page 107
the My account screen, you can change your account settings. From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed - Canon PIXMA MG3620 | User Manual - Page 108
Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them. Note • If Group management has been set, Config is not displayed. • If Manage app availability by user has been - Canon PIXMA MG3620 | User Manual - Page 109
the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 109 - Canon PIXMA MG3620 | User Manual - Page 110
access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs This screen displays the print or scan status and history. You can check the print or scan status by - Canon PIXMA MG3620 | User Manual - Page 111
of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password. If Mother and - Canon PIXMA MG3620 | User Manual - Page 112
3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually 112 - Canon PIXMA MG3620 | User Manual - Page 113
apps. After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2. For - Canon PIXMA MG3620 | User Manual - Page 114
3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely. 114 - Canon PIXMA MG3620 | User Manual - Page 115
following the procedure. Creating a Group for All Office Members to Use Set the basic group. In this example, only the Evernote app will be used on 2 printers. 1. The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2. The senior clerk selects Manage users - Canon PIXMA MG3620 | User Manual - Page 116
4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set 116 - Canon PIXMA MG3620 | User Manual - Page 117
6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK. 117 - Canon PIXMA MG3620 | User Manual - Page 118
be registered more than once in the same domain. • Up to 20 groups can be registered. • The person who created the group becomes the Administrator. 10. Select Settings, and in group setup screen, check that all users on the Users tab are selected 118 - Canon PIXMA MG3620 | User Manual - Page 119
11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to 119 - Canon PIXMA MG3620 | User Manual - Page 120
return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. • If you want to set up new apps as an individual, you can add a group. To - Canon PIXMA MG3620 | User Manual - Page 121
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group 121 - Canon PIXMA MG3620 | User Manual - Page 122
" as the president-only group because you will be setting apps that only the president can use. Important • have up to 20 single-byte alphanumeric characters or up to 10 doublebyte characters. • The same group name cannot be registered setup screen appears. 5. On Users tab, select only president 122 - Canon PIXMA MG3620 | User Manual - Page 123
6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to 123 - Canon PIXMA MG3620 | User Manual - Page 124
can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service. As an example, this section describes - Canon PIXMA MG3620 | User Manual - Page 125
Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to 125 - Canon PIXMA MG3620 | User Manual - Page 126
Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer. As an example, this section describes the procedure for allowing only the president to also use - Canon PIXMA MG3620 | User Manual - Page 127
when multiple users are using a printer. Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there - Canon PIXMA MG3620 | User Manual - Page 128
users without a Security code, select OK. To display the Security code setup screen when each user logs in and not send the notification email, : • Up to 8 alphanumeric characters The Security code change process ends, and the change completion message appears. In the message screen, select OK - Canon PIXMA MG3620 | User Manual - Page 129
, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users. 129 - Canon PIXMA MG3620 | User Manual - Page 130
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 130 - Canon PIXMA MG3620 | User Manual - Page 131
Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it. Only the printer that was set can be used by all users. 131 - Canon PIXMA MG3620 | User Manual - Page 132
that you set a Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer. 132 - Canon PIXMA MG3620 | User Manual - Page 133
the URL 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears. Note • If you select - Canon PIXMA MG3620 | User Manual - Page 134
appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears. Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears. Adding a PIXMA/MAXIFY Cloud Link User - Canon PIXMA MG3620 | User Manual - Page 135
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from . 2. Select Add user Note • When you select Add user, the service first checks - Canon PIXMA MG3620 | User Manual - Page 136
maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the notification that the address is registered. To specify another e-mail address, follow the displayed instructions. 4. Access the URL reported in the e-mail The procedure that follows describes what - Canon PIXMA MG3620 | User Manual - Page 137
6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for - Canon PIXMA MG3620 | User Manual - Page 138
alphanumeric characters and symbols Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when - Canon PIXMA MG3620 | User Manual - Page 139
apps. For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing Center window". If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen to set the printer to Multiuser mode. Each user can then start an app and - Canon PIXMA MG3620 | User Manual - Page 140
the user registration of Canon Inkjet Cloud Printing Center. If your model has color LCD monitor On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. 140 - Canon PIXMA MG3620 | User Manual - Page 141
Printing Center setup -> Delete from this service to delete the service registration. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing - Canon PIXMA MG3620 | User Manual - Page 142
Printing Center setup -> Delete from this service to delete the service registration. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing - Canon PIXMA MG3620 | User Manual - Page 143
or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDForJPEG) directly on a smartphone or tablet without using a computer. Canon PRINT Inkjet/SELPHY can be downloaded from App - Canon PIXMA MG3620 | User Manual - Page 144
this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify - Canon PIXMA MG3620 | User Manual - Page 145
Mac OS X v.10.6 or later Web browser: Safari 5.1 or later • Windows device OS: Windows XP or later Web browser: Internet Explorer 8 or later, Google Chrome 38.0.2125.104m or later, Mozilla Firefox 33.0 or later 1. Check machine's IP address and serial number. Print the network setting information to - Canon PIXMA MG3620 | User Manual - Page 146
printer status and change printer settings. You can utilize the following menus. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services - Canon PIXMA MG3620 | User Manual - Page 147
This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. AirPrint settings This function allows you to specify the AirPrint settings, such as paper size and media type. Web service connection setup This function allows you - Canon PIXMA MG3620 | User Manual - Page 148
Paper, Originals, FINE Cartridges, etc. Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass Originals You Can Load How to Detach / Attach the Document Cover Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink - Canon PIXMA MG3620 | User Manual - Page 149
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes 149 - Canon PIXMA MG3620 | User Manual - Page 150
) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the - Canon PIXMA MG3620 | User Manual - Page 151
WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. Important • Always load paper in the portrait orientation (D). Loading paper in the landscape orientation (E) can cause paper jams. 5. Slide the right paper guide (C) to align the paper guides with both - Canon PIXMA MG3620 | User Manual - Page 152
paper by stacking until the top of the stack touches the paper guides. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray. 6. Open the output tray extension. 7. Open the paper output tray (F) gently, then extend the paper output support - Canon PIXMA MG3620 | User Manual - Page 153
Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver. 153 - Canon PIXMA MG3620 | User Manual - Page 154
to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to - Canon PIXMA MG3620 | User Manual - Page 155
Push the envelopes all the way to the back of the front tray. Up to 5 envelopes can be loaded at once. 5. Slide the right paper guide (C) to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly - Canon PIXMA MG3620 | User Manual - Page 156
output tray (F) gently, then extend the paper output support (G). Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver - Canon PIXMA MG3620 | User Manual - Page 157
Loading Originals Loading Originals on the Platen Glass Originals You Can Load How to Detach / Attach the Document Cover 157 - Canon PIXMA MG3620 | User Manual - Page 158
more on the platen glass, such as pressing down the original. Failure to observe the above may cause the scanner to malfunction or the platen glass to break. • The machine cannot scan the shaded area (A) (0.04 inch (1 mm) from the edges of the platen glass). 3. Close the document cover gently. 158 - Canon PIXMA MG3620 | User Manual - Page 159
Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan. 159 - Canon PIXMA MG3620 | User Manual - Page 160
Originals You Can Load Item Types of originals Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, - Canon PIXMA MG3620 | User Manual - Page 161
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then pull it up. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below. - Canon PIXMA MG3620 | User Manual - Page 162
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status 162 - Canon PIXMA MG3620 | User Manual - Page 163
is turned on, then open the front cover (A) and the paper output tray (B). 2. Open the paper output cover (C). When the FINE cartridge holder moves to the replacement position, the head cover (D) OPENS AUTOMATICALLY. Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not - Canon PIXMA MG3620 | User Manual - Page 164
the Alarm lamp lights. In this case, close the paper output cover, then open it again. 3. Push down the ink cartridge lock lever of the empty FINE cartridge until it clicks. 4. Remove the FINE cartridge. Important • Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding - Canon PIXMA MG3620 | User Manual - Page 165
or print head nozzle on a FINE cartridge. The machine may not print properly if you touch them. 6. Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back. The color FINE cartridge should be installed into the left slot and the black FINE cartridge - Canon PIXMA MG3620 | User Manual - Page 166
locked into place when the ink cartridge lock lever clicks. Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 8. Close the paper output cover. 166 - Canon PIXMA MG3620 | User Manual - Page 167
Note • If the Alarm lamp lights or flashes after the paper output cover is closed, take appropriate action. An Error Occurs • When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine - Canon PIXMA MG3620 | User Manual - Page 168
be Used (Windows) Setting the Ink Cartridge to be Used (Mac OS) • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which - Canon PIXMA MG3620 | User Manual - Page 169
Checking Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer (Windows) Checking the Ink Status from Your Computer (Mac OS) 169 - Canon PIXMA MG3620 | User Manual - Page 170
Ink lamp and Black Ink lamp. A: Alarm lamp B: Color Ink lamp C: Black Ink lamp Color Ink lamp or Black Ink lamp lights The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition. Color Ink lamp or Black Ink - Canon PIXMA MG3620 | User Manual - Page 171
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning 171 - Canon PIXMA MG3620 | User Manual - Page 172
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 172 - Canon PIXMA MG3620 | User Manual - Page 173
bottom of the FINE cartridge is removed. • If the Alarm lamp lights or flashes, see An Error Occurs. • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting - Canon PIXMA MG3620 | User Manual - Page 174
the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically (Windows) Aligning the Print Head Position - Canon PIXMA MG3620 | User Manual - Page 175
to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the - Canon PIXMA MG3620 | User Manual - Page 176
Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head is required. D: Good E: Bad (lines are missing) If there are horizontal white streaks in the pattern - Canon PIXMA MG3620 | User Manual - Page 177
lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold - Canon PIXMA MG3620 | User Manual - Page 178
pattern. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact the service center. 178 - Canon PIXMA MG3620 | User Manual - Page 179
unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to - Canon PIXMA MG3620 | User Manual - Page 180
not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer. Aligning the Print Head Position (Windows) Aligning the Print Head Position (Mac OS) • To print and check the current head position adjustment values, hold down - Canon PIXMA MG3620 | User Manual - Page 181
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Aligning the Print Head Position Automatically Aligning the Print Head Position Printing a Nozzle Check Pattern Cleaning Inside the Printer 181 - Canon PIXMA MG3620 | User Manual - Page 182
allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the - Canon PIXMA MG3620 | User Manual - Page 183
printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. Important • Do not close the paper output tray larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, - Canon PIXMA MG3620 | User Manual - Page 184
properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the front tray. 2. Open the printer driver setup window 3. Click Roller Cleaning on the Maintenance tab The confirmation message appears. 4. Execute - Canon PIXMA MG3620 | User Manual - Page 185
head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually - Canon PIXMA MG3620 | User Manual - Page 186
colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Open the printer driver setup window 2. Click Custom Settings on the Maintenance tab - Canon PIXMA MG3620 | User Manual - Page 187
to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks 9. Confirm the displayed message and click OK The second pattern is printed. Important • Do not open the paper output cover - Canon PIXMA MG3620 | User Manual - Page 188
to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important • Do not open the paper output cover while - Canon PIXMA MG3620 | User Manual - Page 189
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click - Canon PIXMA MG3620 | User Manual - Page 190
driver setup window 2. Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the front tray. Note • The number of sheets to be used differs when you select the manual - Canon PIXMA MG3620 | User Manual - Page 191
Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens. Click Initial Check Items to display the items that you need to check before printing the nozzle check pattern. 3. Load paper in the printer Load one sheet of A4 size - Canon PIXMA MG3620 | User Manual - Page 192
on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3. Load paper in the printer As instructed in the - Canon PIXMA MG3620 | User Manual - Page 193
Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) 193 - Canon PIXMA MG3620 | User Manual - Page 194
before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Never use volatile liquids such as thinners, benzene - Canon PIXMA MG3620 | User Manual - Page 195
Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Never use volatile liquids such as thinners, benzene - Canon PIXMA MG3620 | User Manual - Page 196
the output tray extension, open the paper output tray, then extend the paper output support. 6. Hold down the Stop button until the Alarm lamp flashes seven times, then release it immediately. The machine starts cleaning. The cleaning will be complete when the paper is ejected. If the problem is not - Canon PIXMA MG3620 | User Manual - Page 197
output tray, then extend the paper output support. 6. Hold down the Stop button until the Alarm lamp flashes eight times, then release it immediately. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink - Canon PIXMA MG3620 | User Manual - Page 198
Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to - Canon PIXMA MG3620 | User Manual - Page 199
Power Supply Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Initializing Machine Settings Disabling Wireless LAN Function Network Connection Network Connection Tips Network - Canon PIXMA MG3620 | User Manual - Page 200
Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications 200 - Canon PIXMA MG3620 | User Manual - Page 201
Safety Safety Precautions Regulatory Information 201 - Canon PIXMA MG3620 | User Manual - Page 202
the machine. Working around the machine (For the multifunction printer) • When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The Platen Glass may break and cause injury. Print Heads/ink tanks and FINE Cartridges • Keep ink tanks out of the reach of children. In - Canon PIXMA MG3620 | User Manual - Page 203
instructions, connected. • Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual - Canon PIXMA MG3620 | User Manual - Page 204
equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets point, e.g., on an authorized one-for-one basis when you buy a new similar product or to WEEE scheme or your household waste disposal service. For more information regarding return and recycling - Canon PIXMA MG3620 | User Manual - Page 205
carry the Energy Star® logo accordingly. Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of - Canon PIXMA MG3620 | User Manual - Page 206
Main Components and Their Use Main Components Power Supply 206 - Canon PIXMA MG3620 | User Manual - Page 207
Main Components Front View Rear View Inside View Operation Panel 207 - Canon PIXMA MG3620 | User Manual - Page 208
View (1) paper output support Extend to support ejected paper. (2) paper output tray Printed paper is ejected. (3) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (4) document cover Open to load an original on the platen glass. (5) paper guides Align - Canon PIXMA MG3620 | User Manual - Page 209
(10) operation panel Use to change the settings of the machine or to operate it. Operation Panel (11) platen glass Load an original here. 209 - Canon PIXMA MG3620 | User Manual - Page 210
jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer - Canon PIXMA MG3620 | User Manual - Page 211
ink cartridge lock lever Locks the FINE cartridge into place. (2) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (3) FINE cartridge holder Install the FINE cartridges here. The color FINE cartridge should be installed into the left slot and the black - Canon PIXMA MG3620 | User Manual - Page 212
-Fi lamp Lights or flashes to indicate the wireless LAN status. Lights: Wireless LAN connection is enabled. Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. (4) Wi-Fi button Hold down to automatically set up the wireless LAN connection. 212 - Canon PIXMA MG3620 | User Manual - Page 213
status, the right lamp the black FINE cartridge status. (6) Paper button Selects the page size and media type. (7) Paper lamp Lights to indicate the page size and media type selected with the Paper button. (8) Stop button Cancels operation when print, copy, or scan job is in progress. Holding - Canon PIXMA MG3620 | User Manual - Page 214
Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 214 - Canon PIXMA MG3620 | User Manual - Page 215
Confirming that the Power Is On The ON lamp is lit when the machine is turned on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. 215 - Canon PIXMA MG3620 | User Manual - Page 216
An Error Occurs. • You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default. Managing the Printer Power (Windows) Managing the Printer Power (Mac OS) Turning off the - Canon PIXMA MG3620 | User Manual - Page 217
Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This feature is set to on by default. Managing the Printer Power (Windows) Managing the Printer Power (Mac OS) 217 - Canon PIXMA MG3620 | User Manual - Page 218
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the machine with one of the unusual conditions above may cause a fire or an electric shock. 218 - Canon PIXMA MG3620 | User Manual - Page 219
that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the machine off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord - Canon PIXMA MG3620 | User Manual - Page 220
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Initializing Machine Settings Disabling Wireless LAN Function 220 - Canon PIXMA MG3620 | User Manual - Page 221
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 221 - Canon PIXMA MG3620 | User Manual - Page 222
change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1. Open the printer driver setup window - Canon PIXMA MG3620 | User Manual - Page 223
profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2. Set the necessary items From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if necessary, change the settings after Additional Features. You can also register - Canon PIXMA MG3620 | User Manual - Page 224
Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings. Registered print settings cannot be saved and preserved. If a profile is deleted, register - Canon PIXMA MG3620 | User Manual - Page 225
new one, you can specify the other FINE cartridge that still has ink and continue printing. The procedure for specifying the FINE cartridge is as follows: Ink Cartridge Settings 1. Open the printer driver setup window 2. Click Ink Cartridge Settings on the Maintenance tab The Ink Cartridge Settings - Canon PIXMA MG3620 | User Manual - Page 226
your computer. 3. If necessary, complete the following settings: Auto Power On Specifying Enable from the list will turn the printer on upon receipt of print data. Auto Power Off Specify the time from the list. When this time lapses without any operations from the printer driver or the printer, the - Canon PIXMA MG3620 | User Manual - Page 227
the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed. 227 - Canon PIXMA MG3620 | User Manual - Page 228
from the operation panel of the printer, the printer driver, or ScanGear (scanner driver). No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. • If you specify a time for Use - Canon PIXMA MG3620 | User Manual - Page 229
Note • The effects of the quiet mode may be less depending on the print quality settings. 229 - Canon PIXMA MG3620 | User Manual - Page 230
computer. 3. If necessary, complete the following settings: Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion. Check this check box to prevent paper abrasion. Align heads manually Usually, the Print - Canon PIXMA MG3620 | User Manual - Page 231
Page Size on the Page Setup tab, a message is displayed. To use paper width detection when printing from the computer, select the check box. Important • If you are using user-defined paper, use the Custom Paper Size to correctly set the size of the paper loaded in the printer. If an error message is - Canon PIXMA MG3620 | User Manual - Page 232
Changing Settings from Operation Panel Quiet setting Turning on/off Machine Automatically 232 - Canon PIXMA MG3620 | User Manual - Page 233
panel of the machine or the printer driver. No matter how you set the quiet mode, the mode is applied when you perform operations from the operation panel of the machine or printing and scanning from the computer. • For Windows, you can set the quiet mode from ScanGear (scanner driver). 233 - Canon PIXMA MG3620 | User Manual - Page 234
of the machine or the printer driver. No matter how you set the mode, the mode is applied when you perform printing or scanning operations from the computer. • For Windows, you can select whether you turn the machine on automatically from ScanGear (scanner driver). Turning off Machine Automatically - Canon PIXMA MG3620 | User Manual - Page 235
Windows: When using the machine over wireless LAN, note that initialization erases all network settings on the machine, and printing operation from a computer over network becomes impossible. To use the machine over network, set it up using the Setup CD-ROM or follow the instructions on the Canon - Canon PIXMA MG3620 | User Manual - Page 236
release it when ON lamp flashes. 3. Press Black button twice and press Wi-Fi button. When the ON lamp changed from flashing to lit and the Wi-Fi lamp goes off, the wireless LAN is disabled. Note • When you enable the wireless LAN, press Color button, Black button, and then Wi-Fi button in this - Canon PIXMA MG3620 | User Manual - Page 237
Network Connection Network Connection Tips 237 - Canon PIXMA MG3620 | User Manual - Page 238
Network Connection Tips Default Network Settings Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings 238 - Canon PIXMA MG3620 | User Manual - Page 239
Wireless LAN security Disable IPv4 IP address Auto setup IPv6 IP address Auto setup Set printer name XXXXXX000000 Enable/disable IPv6 Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service - Canon PIXMA MG3620 | User Manual - Page 240
MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on result screen. To check the printer's MAC address and the serial number, print out the network settings information using the - Canon PIXMA MG3620 | User Manual - Page 241
/Changing from USB to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the machine on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer - Canon PIXMA MG3620 | User Manual - Page 242
network settings information. The printed network settings information is as follows: Item Description Setting Product Information Product information - Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN - Canon PIXMA MG3620 | User Manual - Page 243
settings Printer name WSD printing setting Timeout XXX.XXX.XXX.XXX Enable/Disable XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Active ESP/ESP & AH/AH Enable/Disable Active/Inactive Access Point Mode SSID Password of the access point mode (8 to 10 alphanumeric - Canon PIXMA MG3620 | User Manual - Page 244
LPD Printing LPD printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) PictBridge Commun. PictBridge communication Enable/Disable DNS Server Obtain DNS server address - Canon PIXMA MG3620 | User Manual - Page 245
Network Communication (Windows) Checking and Changing Network Settings IJ Network Tool (Network Connection) IJ Network Tool (Other Screens) Network Communication Tips 245 - Canon PIXMA MG3620 | User Manual - Page 246
IJ Network Tool Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA/WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network - Canon PIXMA MG3620 | User Manual - Page 247
for the connection type, such as a wireless router or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting - Canon PIXMA MG3620 | User Manual - Page 248
Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be - Canon PIXMA MG3620 | User Manual - Page 249
before the settings are sent to the printer. If you click Yes, the settings are sent to the printer and the Transmitted Settings screen is displayed. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer. 249 - Canon PIXMA MG3620 | User Manual - Page 250
depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be - Canon PIXMA MG3620 | User Manual - Page 251
with the computer after the encryption type of the printer was switched, make sure encryption types for the computer and the wireless router match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as - Canon PIXMA MG3620 | User Manual - Page 252
depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be - Canon PIXMA MG3620 | User Manual - Page 253
and click Next>. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its - Canon PIXMA MG3620 | User Manual - Page 254
with the computer after the encryption type of the printer was switched, make sure encryption types for the computer and the wireless router match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as - Canon PIXMA MG3620 | User Manual - Page 255
function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Select Configuration... on Settings menu. 4. Click Wired LAN tab. The Wired - Canon PIXMA MG3620 | User Manual - Page 256
in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Select Configuration... on Settings menu. 4. Click Admin Password tab. The Admin Password sheet is displayed. For - Canon PIXMA MG3620 | User Manual - Page 257
0% to 100%. Important • If the indicated value is low, move your printer closer to the wireless network device. 4. If you measure connection performance in detail, click Advanced Measurement.... The Connection Performance Measurement screen is displayed. 5. Click Next>. The measurement starts and - Canon PIXMA MG3620 | User Manual - Page 258
Check status. When the measurement is complete, the status is displayed. When is displayed in Connection performance between the printer and the wireless router:, the printer can communicate with the wireless router. Otherwise, refer to displayed comments and the following to improve the status of - Canon PIXMA MG3620 | User Manual - Page 259
that the printer and the wireless router face each other. Connection performance may depend on the orientations of the wireless devices. Replace the wireless router and the printer in another direction to achieve the best performance. • Check whether other computers are not accessing the printer. If - Canon PIXMA MG3620 | User Manual - Page 260
"Access point mode" in the manuals. • You can use this function only when you are using a computer compatible with the wireless LAN. 1. Start up IJ Network Tool. 2. Select Set up printer's direct connection... on Settings menu. The Direct Connection Setup of the Printer screen is displayed. 3. Check - Canon PIXMA MG3620 | User Manual - Page 261
update the SSID (access point name) and password at the same time using the operation panel (You cannot change the encryption method.). For details, search for "UG500"/"UG501" on your printer's Online Manual and see the instructions shown. 7. Click Settings. The setting information is sent to the - Canon PIXMA MG3620 | User Manual - Page 262
when connected over wireless LAN will break the connection, so use the Setup CD-ROM or follow the instructions on the Canon website to perform setup. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the - Canon PIXMA MG3620 | User Manual - Page 263
Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for checking the modified settings. 263 - Canon PIXMA MG3620 | User Manual - Page 264
IJ Network Tool (Network Connection) Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired - Canon PIXMA MG3620 | User Manual - Page 265
change the printer's network settings using IJ Network Tool, it must be connected via a LAN. • If No Driver is displayed for the name, associate the port with the printer. When Printer Driver Is Not Associated with Port • If Not Found is displayed for the status, check the followings: • The wireless - Canon PIXMA MG3620 | User Manual - Page 266
), this item is grayed out and you cannot check the printer connection status. Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be - Canon PIXMA MG3620 | User Manual - Page 267
. If the printer is not yet detected, connect the machine and the computer with a USB cable and select Refresh. • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool - Canon PIXMA MG3620 | User Manual - Page 268
the card slot as the network drive. Maintenance Screen Set up printer's direct connection... You can change or check the direct connection (access point mode) settings. Changing Settings in Direct Connection 4. Help menu Instructions Displays this guide. About Displays the version of IJ Network Tool - Canon PIXMA MG3620 | User Manual - Page 269
Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet. Note • This function is not available - Canon PIXMA MG3620 | User Manual - Page 270
wireless LAN with a wireless router. Direct Connection Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Direct Connection is displayed on Network Type:, you cannot change the settings - Canon PIXMA MG3620 | User Manual - Page 271
runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4. Encryption Method: Select the encryption method used over the wireless LAN. Do not use Select to disable encryption. Use WEP Transmission is - Canon PIXMA MG3620 | User Manual - Page 272
not available depending on the printer you are using. The wireless routers detected are listed. 1. Detected Wireless Routers: The signal strength from the wireless router, encryption type, name of wireless router, and the radio channel can be checked. Important • If you connect to a network that is - Canon PIXMA MG3620 | User Manual - Page 273
• The WPA/WPA2 Details screen or the WEP Details screen appears if the selected wireless router is encrypted. In this case, configure the details to use the same encryption settings set to the wireless router. • Wireless routers that cannot be used by this machine (including those configured to use - Canon PIXMA MG3620 | User Manual - Page 274
depending on the printer you are using. Specifies the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the wireless router. 1. WEP Key: Enter the same key as the one set to the wireless router. The number - Canon PIXMA MG3620 | User Manual - Page 275
the type of authentication used for client authentication. This machine supports the PSK authentication method. 2. Dynamic Encryption Type: Displays the dynamic encryption method. 3. Change Settings... Displays the Authentication Type Confirmation screen. Authentication Type Confirmation Screen - Canon PIXMA MG3620 | User Manual - Page 276
is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. PSK This machine supports the PSK authentication method. This authentication - Canon PIXMA MG3620 | User Manual - Page 277
. 1. Passphrase: Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its - Canon PIXMA MG3620 | User Manual - Page 278
Setup Information Confirmation Screen Note • This function is not available depending on the printer you are using. Displays the settings used for client authentication. Check the settings and click Finish. 278 - Canon PIXMA MG3620 | User Manual - Page 279
• This function is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1. TCP/IP Setup: Sets the IP address of the printer to be used over the LAN. Specify - Canon PIXMA MG3620 | User Manual - Page 280
a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Sets an administrator password with privileges to set up and change detailed options - Canon PIXMA MG3620 | User Manual - Page 281
Network Information Screen Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information - Canon PIXMA MG3620 | User Manual - Page 282
Access Control Type: Select the type of access control with which to limit access of computers or network devices to the printer over a network. The setting items may differ depending on the choice of access control methods. When Selecting MAC address When Selecting IP address When Selecting MAC - Canon PIXMA MG3620 | User Manual - Page 283
to edit the settings selected in Accessible MAC Addresses:. Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen 4. Add... The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the - Canon PIXMA MG3620 | User Manual - Page 284
the network from which to access the printer. The printer cannot be accessed from a computer or a network device that is not on the list. • Up to 16 IP addresses can be registered. IP addresses specified by Range Specification are counted as one address. Use Range Specification when you intend - Canon PIXMA MG3620 | User Manual - Page 285
5. Delete Deletes the selected IP address from the list. 285 - Canon PIXMA MG3620 | User Manual - Page 286
Screen Note • This function is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access. 2. Comment: Optionally enter any - Canon PIXMA MG3620 | User Manual - Page 287
Note • This function is not available depending on the printer you are using. The example screenshots in this section refer Address: Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method - Canon PIXMA MG3620 | User Manual - Page 288
IJ Network Tool (Other Screens) Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 288 - Canon PIXMA MG3620 | User Manual - Page 289
change the printer's network settings using IJ Network Tool, it must be connected via a LAN. • If No Driver is displayed for the name, associate the port with the printer. When Printer Driver Is Not Associated with Port • If Not Found is displayed for the status, check the followings: • The wireless - Canon PIXMA MG3620 | User Manual - Page 290
), this item is grayed out and you cannot check the printer connection status. Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be - Canon PIXMA MG3620 | User Manual - Page 291
. If the printer is not yet detected, connect the machine and the computer with a USB cable and select Refresh. • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool - Canon PIXMA MG3620 | User Manual - Page 292
the card slot as the network drive. Maintenance Screen Set up printer's direct connection... You can change or check the direct connection (access point mode) settings. Changing Settings in Direct Connection 4. Help menu Instructions Displays this guide. About Displays the version of IJ Network Tool - Canon PIXMA MG3620 | User Manual - Page 293
, ranging from 0% to 100%. 4. Advanced Measurement... To examine the connection performance between the printer and the wireless router or between the printer and the computer. When you click, the Connection Performance Measurement is displayed. Connection Performance Measurement Screen 293 - Canon PIXMA MG3620 | User Manual - Page 294
is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen - Canon PIXMA MG3620 | User Manual - Page 295
performance between the printer and the wireless router: A mark indicates the result of the connection performance measurement between the printer and the wireless router. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure - Canon PIXMA MG3620 | User Manual - Page 296
the network settings of the printer. Do not turn off the printer during initialization. Click OK when initialization is complete. Performing initialization when connected over wireless LAN will break the connection, so use the Setup CD-ROM or follow the instructions on the Canon website to - Canon PIXMA MG3620 | User Manual - Page 297
drive on the computer. Displays when you click Setup on the Maintenance screen. Network Setup of the Card Slot Screen (Setup Screen) Network Setup of the Card Slot Screen (Setup Failed Screen) Note • You can change the network settings of the printer using IJ Network Tool with USB connection after - Canon PIXMA MG3620 | User Manual - Page 298
without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked - Canon PIXMA MG3620 | User Manual - Page 299
Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association and click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1. Model: Displays the name of device - Canon PIXMA MG3620 | User Manual - Page 300
Network Information Screen Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information - Canon PIXMA MG3620 | User Manual - Page 301
Network Communication Tips Using Card Slot over Network When Printer Driver Is Not Associated with Port Technical Terms Restrictions Firewall 301 - Canon PIXMA MG3620 | User Manual - Page 302
the card slot as the network drive, follow the procedure below. 1. Insert memory card into card slot. 2. Start up IJ Network Tool. 3. Select machine in Printers:. 4. Select Maintenance... on Settings menu. 5. Click Setup. 6. Specify drive letter and click OK. 302 - Canon PIXMA MG3620 | User Manual - Page 303
, when you enable it to be writable only from a LAN-connected computer, the card slot is not detected via USB. Make sure the card slot setting is selected properly according to your connection method. To read files from a memory card via USB and over a network, disable the function to write files to - Canon PIXMA MG3620 | User Manual - Page 304
printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below. 1. Start up IJ Network Tool. 2. Select printer displayed as No Driver on Name. 3. Select Associate Port... on Settings - Canon PIXMA MG3620 | User Manual - Page 305
point mode (direct connection). • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other. No wireless router is required. This machine does not support ad-hoc - Canon PIXMA MG3620 | User Manual - Page 306
A service built into Mac OS X operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This machine supports - Canon PIXMA MG3620 | User Manual - Page 307
with 802.11b and 802.11g. • Infrastructure Client computer and machine setup where all wireless communications pass through a wireless router. • IP Address A unique number with four parts separated by dots. Every network device that is connected to the Internet has an IP address. Example: 192 - Canon PIXMA MG3620 | User Manual - Page 308
to set a more complex WEP key. L • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional - Canon PIXMA MG3620 | User Manual - Page 309
by WPA/WPA2. U • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. W • WCN (Windows Connect Now) Users running Windows Vista or later can obtain the setting information directly via wireless network (WCN-NET). 309 - Canon PIXMA MG3620 | User Manual - Page 310
security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • Wireless Router A wireless - Canon PIXMA MG3620 | User Manual - Page 311
PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software. 311 - Canon PIXMA MG3620 | User Manual - Page 312
should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed - Canon PIXMA MG3620 | User Manual - Page 313
Sheet Changing Settings in Wired LAN Sheet When assigning a fixed IP address to the printer, you will need to specify an IP address with which the computer can communicate. Note • For the operation system firewall settings or the security software firewall settings, refer to the instruction manual - Canon PIXMA MG3620 | User Manual - Page 314
Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Keeping Print Quality High Transporting Your Printer 314 - Canon PIXMA MG3620 | User Manual - Page 315
, used ink for nozzle cleaning is limited to a small amount. Does black-and-white printing use color ink? Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and - Canon PIXMA MG3620 | User Manual - Page 316
machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After printing large quantities of - Canon PIXMA MG3620 | User Manual - Page 317
with optimal quality and paper suitable for documents. Each media type has specific preset settings, such as how ink is used and sprayed, distance from nozzles, etc., so that you can print on that type with optimal image quality. This allows you to print with the settings best suited for the loaded - Canon PIXMA MG3620 | User Manual - Page 318
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing. 318 - Canon PIXMA MG3620 | User Manual - Page 319
High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick - Canon PIXMA MG3620 | User Manual - Page 320
to the machine, making the machine unable to print. 3. Retract the paper output support, then close the paper output tray. Retract the paper support with the output tray extension closed. 4. Close the front cover. 5. Unplug the printer cable from the computer and from the machine, then unplug the - Canon PIXMA MG3620 | User Manual - Page 321
scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper ) • Identifying badges or insignias • Selective service or draft papers • Checks or drafts issued by governmental agencies - Canon PIXMA MG3620 | User Manual - Page 322
possible through WPS (Wi-Fi Protected Setup), WCN (Windows Connect Now) or Cableless setup. USB and LAN can be used at the same time. Print width 8 inches/203.2 mm (for Borderless Printing: 8.5 inches/216 mm) Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no - Canon PIXMA MG3620 | User Manual - Page 323
Copy Specifications Multiple copy Reduction / Enlargement max. 21 pages Fit-to-page Scan Specifications Scanner driver Maximum scanning size Scanning resolution Gradation (Input / Output) Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA A4/Letter, 8.5" x 11.7"/216 x 297 mm Optical resolution ( - Canon PIXMA MG3620 | User Manual - Page 324
all the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. • Windows: A CD-ROM Drive or internet connection is required during software installation. • Windows: Internet Explorer 8, 9, 10 or 11 - Canon PIXMA MG3620 | User Manual - Page 325
Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 325 - Canon PIXMA MG3620 | User Manual - Page 326
can select only A4 or Letter-sized plain paper or 4" x 6" (10 x 15 cm) photo paper. *2 Printing to this paper from a PictBridge (Wireless LAN) compliant device is not supported. Paper Load Limit Paper Settings on the Printer Driver (Windows) Paper Settings on the Printer Driver (Mac OS) Note • When - Canon PIXMA MG3620 | User Manual - Page 327
page sizes. Note • Only the following sizes may be printed from the operation panel. • A4, Letter, and 4" x 6" (10 x 15 cm) • Printing on the following page sizes from a PictBridge (Wireless LAN) compliant device is not supported. • B5, A5, Legal, and Envelopes Standard sizes: • Letter • Legal - Canon PIXMA MG3620 | User Manual - Page 328
>, and High Resolution Paper ). Paper for printing documents: Media Name Canon Red Label Superior Canon Océ Office Colour Paper Front Tray Approx. 100 sheets Approx. 80 sheets Paper Output Tray Approx. 50 sheets Approx. 50 sheets Paper for printing photos: Media Name - Canon PIXMA MG3620 | User Manual - Page 329
you remove the previously printed paper or envelope from the paper output tray before continuously printing to avoid blurs and discoloration. *3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time. 329 - Canon PIXMA MG3620 | User Manual - Page 330
too thin (weighing less than 17 lb (64 g /m2)) • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) • Picture postcards • Postcards affixed with photos - Canon PIXMA MG3620 | User Manual - Page 331
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 331 - Canon PIXMA MG3620 | User Manual - Page 332
reduced quality. Use them only for test printing. Borderless Printing onto plain paper from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Borderless Printing is not available for legal, A5, or B5 sized paper, or envelopes. • Depending on the type of - Canon PIXMA MG3620 | User Manual - Page 333
Letter, Legal, Envelopes A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) Size Printable Area (width 6.69 inches (120.2 x 169.8 mm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Recommended printing area A: 1.28 inches (32.5 mm) B: 1.32 inches (33.5 mm) Printable area C: 0.12 inch - Canon PIXMA MG3620 | User Manual - Page 334
Letter, Legal Letter Legal Size Printable Area (width x height) 8.00 x 10.69 inches (203.2 x 271.4 mm) 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.28 inches (32.5 mm) B: 1.32 inches (33.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 - Canon PIXMA MG3620 | User Manual - Page 335
Envelopes Envelope DL Envelope Com 10 Size Recommended Printing Area (width x height) 3.88 x 7.20 inches (98.8 x 183.0 mm) 3.68 x 8.04 inches (93.5 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) 335 - Canon PIXMA MG3620 | User Manual - Page 336
displayed on some Canon application software • If the password has been changed while you are sharing the printer and you do not know the password, ask the administrator of the printer you are using. • Set the password back to the default setting by initializing the printer settings. For more on - Canon PIXMA MG3620 | User Manual - Page 337
not verified may be displayed depending on the printer you are using. • For security reasons, we recommend you change the password. Note • Use an OS or Mac OS devices: OS: Mac OS X v.10.6 or later Browser: Safari 5.1 or later • Windows devices: OS: Windows XP or later Browser: Internet Explorer 8 or - Canon PIXMA MG3620 | User Manual - Page 338
• The printer serial number is written on the warranty. • Depending on the printer you are using, you can check the serial number by printing out the network setting information of the printer. For more on printing, search for "NR044" on your printer's Online Manual and see the instructions shown - Canon PIXMA MG3620 | User Manual - Page 339
List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series MG series Model name Using the card slot via a network MG7700 × MG7530F ✓ - Canon PIXMA MG3620 | User Manual - Page 340
Printing Printing from Computer Printing from Digital Camera Printing from Smartphone/Tablet 340 - Canon PIXMA MG3620 | User Manual - Page 341
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac 341 - Canon PIXMA MG3620 | User Manual - Page 342
Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 342 - Canon PIXMA MG3620 | User Manual - Page 343
2. Load paper on the printer 3. Open the printer driver setup window 4. Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose. When you select a printing profile, the Additional Features, Media Type, and Printer Paper Size - Canon PIXMA MG3620 | User Manual - Page 344
• When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • In the Commonly Used Settings window, click Save... to register the specified - Canon PIXMA MG3620 | User Manual - Page 345
Media Type in the printer driver Plain Paper Canon Océ Office Colour Paper Plain Paper Canon genuine papers (Photo Printing) Media name Photo Paper Plus Glossy II Media Type in the printer driver Photo Paper Plus Glossy II Photo Paper Pro Platinum - Canon PIXMA MG3620 | User Manual - Page 346
Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper - Canon PIXMA MG3620 | User Manual - Page 347
on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select a page size from the Page Size list on the Page Setup tab. 3. Set Orientation Select Portrait or Landscape for Orientation. Check Rotate 180 degrees check box when you want to perform printing with the - Canon PIXMA MG3620 | User Manual - Page 348
The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be - Canon PIXMA MG3620 | User Manual - Page 349
: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if - Canon PIXMA MG3620 | User Manual - Page 350
of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin - Canon PIXMA MG3620 | User Manual - Page 351
Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin... appear - Canon PIXMA MG3620 | User Manual - Page 352
printer driver setup window 2. Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab. Click OK when the confirmation message appears. When a message prompting you to change the media type appears, select a media type from the list and click OK. 3. Check the paper - Canon PIXMA MG3620 | User Manual - Page 353
is selected, the size is automatically changed to the valid page sizes for borderless printing. • When Borderless is selected, the Printer Paper Size, Duplex Printing, Stapling Side settings, and the Stamp/Background... (Stamp...) button on the Page Setup tab appear grayed out and are unavailable - Canon PIXMA MG3620 | User Manual - Page 354
decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of - Canon PIXMA MG3620 | User Manual - Page 355
1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4. Select the print paper size Select the - Canon PIXMA MG3620 | User Manual - Page 356
5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size. 356 - Canon PIXMA MG3620 | User Manual - Page 357
Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4. Set the scaling rate by using one of the following - Canon PIXMA MG3620 | User Manual - Page 358
the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important • When the application software which you used to create the - Canon PIXMA MG3620 | User Manual - Page 359
Note • Selecting Scaled changes the printable area of the document. 359 - Canon PIXMA MG3620 | User Manual - Page 360
on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list. 4. Set the number of pages to be printed on one sheet and the - Canon PIXMA MG3620 | User Manual - Page 361
of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on - Canon PIXMA MG3620 | User Manual - Page 362
the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list. 4. Set the number of image divisions and - Canon PIXMA MG3620 | User Manual - Page 363
range by clicking the pages in the settings preview. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the document will be divided into several pages during printing. Printing Only Specific Pages If ink becomes faint or runs out during printing, you can reprint only the - Canon PIXMA MG3620 | User Manual - Page 364
the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important • Since tiling/poster printing enlarges the document when printing it, the print results - Canon PIXMA MG3620 | User Manual - Page 365
the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the window. 3. Select the print paper size Select the size of the paper loaded in the printer from - Canon PIXMA MG3620 | User Manual - Page 366
page, check the check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the document is automatically printed first on one side of a sheet of paper and then on the opposite side. When the printing is complete, fold the paper at the center of the margin and make - Canon PIXMA MG3620 | User Manual - Page 367
You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2. Set automatic duplex printing Check the Duplex Printing check box - Canon PIXMA MG3620 | User Manual - Page 368
Click OK on the Page Setup tab. When you execute print, duplex printing will be started. Performing Duplex Printing Manually You can perform the duplex printing manually. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing check box and uncheck the Automatic - Canon PIXMA MG3620 | User Manual - Page 369
Size on the Page Setup tab. • Letter 8.5"x11" 22x28cm, A4 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time at Custom Settings on the - Canon PIXMA MG3620 | User Manual - Page 370
Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab. Related Topics Cleaning Inside the Printer Changing the Printer Operation Mode 370 - Canon PIXMA MG3620 | User Manual - Page 371
the document data. The procedure for performing stamp/background printing is as follows: Printing a Stamp "CONFIDENTIAL," "IMPORTANT," and other stamps that are used often in companies are pre-registered. 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...) on the Page - Canon PIXMA MG3620 | User Manual - Page 372
, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified stamp. Printing a Background Two bitmap files are pre-registered as samples. 1. Open the printer driver setup window 2. Click Stamp/Background... on the Page - Canon PIXMA MG3620 | User Manual - Page 373
To use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified - Canon PIXMA MG3620 | User Manual - Page 374
new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...) on - Canon PIXMA MG3620 | User Manual - Page 375
the creation date/time and user name of the printed object are displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size, and Outline Y-Position. You can also change the stamp position by dragging the stamp in the preview window. To change the stamp position angle, type - Canon PIXMA MG3620 | User Manual - Page 376
changed. 2. Click Define Stamp... The Stamp Settings dialog box opens. 3. Configure the stamp while viewing the preview window 4. Overwrite save the stamp Click Save overwrite on the Save settings settings tab. Then click Delete. Click OK when the confirmation message appears. 3. Complete the setup - Canon PIXMA MG3620 | User Manual - Page 377
. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. The procedure for registering image data to be used as a background is as follows: Registering New Background 1. Open the printer driver setup window 2. Click Stamp/Background - Canon PIXMA MG3620 | User Manual - Page 378
You can also change the background position by dragging the image in the preview window. Intensity Set the intensity of the background image data with the Intensity slider. Moving the slider to the right darkens the background, and moving the slider to the left lightens the background. To print the - Canon PIXMA MG3620 | User Manual - Page 379
while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears. 5. Complete the setup Click OK, then - Canon PIXMA MG3620 | User Manual - Page 380
for performing envelope printing is as follows: 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed - Canon PIXMA MG3620 | User Manual - Page 381
the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting. 381 - Canon PIXMA MG3620 | User Manual - Page 382
For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver. • Do - Canon PIXMA MG3620 | User Manual - Page 383
Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing. 383 - Canon PIXMA MG3620 | User Manual - Page 384
the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon IJ Preview opens and displays the print results. Important • In the Manual Color Adjustment - Canon PIXMA MG3620 | User Manual - Page 385
follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3. Set the custom paper size Specify Units, and enter - Canon PIXMA MG3620 | User Manual - Page 386
height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. • Printing may be disabled depending on the size of - Canon PIXMA MG3620 | User Manual - Page 387
when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document. The procedure for using the Canon IJ XPS Preview is as follows: Print Combine Documents Delete Document Reset Documents View - Canon PIXMA MG3620 | User Manual - Page 388
, you can combine documents, change the print sequence of the documents or pages, or delete documents or pages. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start - Canon PIXMA MG3620 | User Manual - Page 389
from the preview is saved, and you can reprint the document with the same settings. 1. Displaying the print history Open the printer driver setup window. Then on the Maintenance tab, select View Print History. The saved print document is displayed in the preview. Important • To limit the number of - Canon PIXMA MG3620 | User Manual - Page 390
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting - Canon PIXMA MG3620 | User Manual - Page 391
in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar - Canon PIXMA MG3620 | User Manual - Page 392
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 392 - Canon PIXMA MG3620 | User Manual - Page 393
as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set grayscale printing Check the Grayscale Printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the document is converted - Canon PIXMA MG3620 | User Manual - Page 394
as follows: You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 395
using an ICC profile when printing. Specify the input profile to be used. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. 4. Complete the setup Click OK on the - Canon PIXMA MG3620 | User Manual - Page 396
possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently. Color management (color matching) is a method - Canon PIXMA MG3620 | User Manual - Page 397
and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 398
Adjusting Intensity Adjusting Contrast 398 - Canon PIXMA MG3620 | User Manual - Page 399
you print using a printing ICC profile that you created yourself from your application software, be sure to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Open the printer driver setup window 2. Select - Canon PIXMA MG3620 | User Manual - Page 400
the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data. 1. Open the printer driver setup window 2. Select the manual color adjustment - Canon PIXMA MG3620 | User Manual - Page 401
Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 401 - Canon PIXMA MG3620 | User Manual - Page 402
is as follows: You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 403
from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the document is printed with the adjusted color balance. Important • When - Canon PIXMA MG3620 | User Manual - Page 404
balance while looking at the pattern. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab, select Manual for Color/Intensity, and click Set.... The Manual Color Adjustment dialog box opens. 3. Selecting pattern print On the Color Adjustment tab, select the - Canon PIXMA MG3620 | User Manual - Page 405
Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected. Amount of Pattern Instances Select - Canon PIXMA MG3620 | User Manual - Page 406
then execute printing. The printer then prints a pattern in which the color balance that you set is the center value. Important • Normally, patterns are printed with the color balance settings as the center values. However, when Black Only is selected for Ink Cartridge Settings on the Maintenance - Canon PIXMA MG3620 | User Manual - Page 407
can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the - Canon PIXMA MG3620 | User Manual - Page 408
is as follows: You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 409
4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 409 - Canon PIXMA MG3620 | User Manual - Page 410
is as follows: You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 411
the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting - Canon PIXMA MG3620 | User Manual - Page 412
is as follows: You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab - Canon PIXMA MG3620 | User Manual - Page 413
Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting - Canon PIXMA MG3620 | User Manual - Page 414
/contrast while looking at the pattern. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab, select Manual for Color/Intensity, and click Set.... The Manual Color Adjustment dialog box opens. 3. Selecting pattern print On the Color Adjustment tab, select the - Canon PIXMA MG3620 | User Manual - Page 415
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, - Canon PIXMA MG3620 | User Manual - Page 416
the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6. Adjusting the intensity/contrast Look at the print results and select the image that you like best - Canon PIXMA MG3620 | User Manual - Page 417
be set.) • You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal-size or Borderless. • Depending on your application software, this function may not be available. Related Topics Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver - Canon PIXMA MG3620 | User Manual - Page 418
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver) 418 - Canon PIXMA MG3620 | User Manual - Page 419
XPS printer driver is suited to print from an application software that supports XPS printing. Important • To use the XPS printer driver, the standard printer driver must already be installed on your computer. Installing the Printer Driver • To install the regular printer driver, load the Setup CD - Canon PIXMA MG3620 | User Manual - Page 420
. For details, refer to the user's manual of your application software. Opening the Printer Driver Setup Window from the Printer Icon Follow the procedure below to perform printer maintenance operations such as print head cleaning, or to configure a printing profile that is common to all application - Canon PIXMA MG3620 | User Manual - Page 421
the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears. Note • To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup window and click View Printer Status on the Maintenance tab. • The information displayed on the - Canon PIXMA MG3620 | User Manual - Page 422
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and - Canon PIXMA MG3620 | User Manual - Page 423
reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type settings. When you want to display a preview before printing, open the printer driver setup window, click the Main tab, and - Canon PIXMA MG3620 | User Manual - Page 424
If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor - Canon PIXMA MG3620 | User Manual - Page 425
Setup tab and change the setting of Disable ICM required from the application software. This may solve the problem. Note • Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print - Canon PIXMA MG3620 | User Manual - Page 426
3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator - Canon PIXMA MG3620 | User Manual - Page 427
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 427 - Canon PIXMA MG3620 | User Manual - Page 428
a general document. If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Paper Saving Select this setting to save paper when printing a general document. The 2-on-1 Printing and Duplex Printing check boxes are checked automatically. If Page Size - Canon PIXMA MG3620 | User Manual - Page 429
, you can set detailed settings from the Main and Page Setup tabs. Important • Depending on the printing profiles, certain function may be grayed out and you will not be able to change them. 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page - Canon PIXMA MG3620 | User Manual - Page 430
into the printer. Normally, the paper size is set automatically according to the output paper size setting, and the document is printed with no scaling. When you set 2-on-1 Printing or 4-on-1 Printing in Additional Features, you can manually set the paper size with Page Size on the Page Setup tab - Canon PIXMA MG3620 | User Manual - Page 431
. Front Tray Paper is always supplied from the front tray. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver - Canon PIXMA MG3620 | User Manual - Page 432
If this check box is unchecked, the paper size is not saved, and consequently the paper size setting is not applied when the printing profile is selected. Instead the printer prints with the paper size specified with the application software. Save the orientation setting Saves the Orientation to the - Canon PIXMA MG3620 | User Manual - Page 433
Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver - Canon PIXMA MG3620 | User Manual - Page 434
printer. This ensures that printing is carried out properly for the specified paper. Paper Source Shows the source from which paper is supplied. Front Tray Paper is always supplied from the front tray. Print Quality Selects your desired printing quality. Select one of the following to set the print - Canon PIXMA MG3620 | User Manual - Page 435
. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values. Clicking this button restores all - Canon PIXMA MG3620 | User Manual - Page 436
printer driver only if you want to adjust the color balance slightly. Important • When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appear grayed out and are unavailable. Brightness Selects the brightness of your print. You cannot change the levels of pure white and black - Canon PIXMA MG3620 | User Manual - Page 437
that allows you to check the intensity/contrast balance. Printer Paper Size Selects the paper size to be used for pattern printing. This setting is linked to Printer Paper Size on the Page Setup tab. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be - Canon PIXMA MG3620 | User Manual - Page 438
) for Color Correction. Standard The standard printer profile (sRGB), which supports the color space of ICM, is used. This is the default setting. Note • In the XPS printer driver, ICM has become ICC Profile Matching. Related Topics Setting the Print Quality Level (Custom) Adjusting Color Balance - Canon PIXMA MG3620 | User Manual - Page 439
Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 439 - Canon PIXMA MG3620 | User Manual - Page 440
so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting. Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the - Canon PIXMA MG3620 | User Manual - Page 441
to automatically enlarge or reduce documents to fit to the paper size loaded in the printer without changing the paper size you specified in your application software. Scaled Documents can be enlarged or reduced to be printed. Specify the size in Printer Paper Size, or enter the scaling ratio in the - Canon PIXMA MG3620 | User Manual - Page 442
automatic duplex printing is set when Borderless is not selected. Stapling Side Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Stapling Side, and select from the list to change it - Canon PIXMA MG3620 | User Manual - Page 443
pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the Page Layout - Canon PIXMA MG3620 | User Manual - Page 444
box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the - Canon PIXMA MG3620 | User Manual - Page 445
becomes the stapling margin. Print Options dialog box Makes changes to print data that is sent to the printer. Depending on the type of printer driver you are using and the environment, this function may not be available. Disable ICM required from the application software Disables the ICM function - Canon PIXMA MG3620 | User Manual - Page 446
color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors. If this happens, checking this check box may resolve the problem. Important • Even when - Canon PIXMA MG3620 | User Manual - Page 447
. Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory. Note • Unit of Print Data Processing tab cannot be used with the XPS printer driver. Stamp/Background (Stamp...) dialog box The Stamp/Background (Stamp - Canon PIXMA MG3620 | User Manual - Page 448
to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string - Canon PIXMA MG3620 | User Manual - Page 449
unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed. Preview Window Shows the status of the stamp configured in each tab. Position Specifies the stamp position on the page. Selecting Custom - Canon PIXMA MG3620 | User Manual - Page 450
as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab. File Specifies background image is to be placed on the paper. When Custom is selected, you can set coordinates for X-Position and Y-Position. Intensity Adjusts - Canon PIXMA MG3620 | User Manual - Page 451
Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle. Save settings Tab The Save settings tab allows you to register a new - Canon PIXMA MG3620 | User Manual - Page 452
allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are - Canon PIXMA MG3620 | User Manual - Page 453
Ink Cartridge Settings dialog box. Use this function to specify the FINE cartridge you want to use. Bottom Plate Cleaning Performs cleaning of the bottom plate of the printer. To prevent smudges on the back side of a sheet of paper, perform Bottom Plate Cleaning before you perform duplex printing - Canon PIXMA MG3620 | User Manual - Page 454
OK to display the most recent settings specified on your computer. View Print History This function starts the Canon IJ XPS preview, and displays the print history. Note • You can use this function only with the XPS printer driver. View Printer Status Starts the Canon IJ Status Monitor. Perform this - Canon PIXMA MG3620 | User Manual - Page 455
print head position. Prints the current setting value for the print head position. Print Head Alignment dialog box To adjust the print head position manually, click Align Print Head in the Start Print Head Alignment dialog box, and perform the operations instructed in the messages. The Print Head - Canon PIXMA MG3620 | User Manual - Page 456
Color Uses the FINE cartridges installed on the printer, which are color and black. Important • When the following settings are specified, Black Only does not function because the printer uses the color FINE cartridge to print documents. • Other than Plain Paper, Envelope, Ink Jet Hagaki (A), Hagaki - Canon PIXMA MG3620 | User Manual - Page 457
from the operation panel of the printer, the printer driver, or ScanGear (scanner driver). No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. • If you specify a time for Use - Canon PIXMA MG3620 | User Manual - Page 458
. Related Topics Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern Setting the Ink Cartridge to be Used Cleaning Inside the Printer Cleaning the Paper Feed Rollers Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 458 - Canon PIXMA MG3620 | User Manual - Page 459
You can also change the media type and paper source settings. When you want to display a preview before printing, open the printer driver setup window, and check the Preview before printing check box on the Main tab. File Menu Selects the print operation. Start Printing Ends the Canon IJ Preview and - Canon PIXMA MG3620 | User Manual - Page 460
Displays print setup information (including printer paper size, media type, and page layout) for each page at the left side of the preview screen. This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ - Canon PIXMA MG3620 | User Manual - Page 461
the media type and paper source settings. Important • If the media type and paper source are set from the application software, those settings have priority and the changed settings may become ineffective. Printer Paper Size Displays the paper size of the document to be printed. Media Type You can - Canon PIXMA MG3620 | User Manual - Page 462
printer driver setup window, and check the Preview before printing check box on the Main tab. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. File Menu Selects print operation and print history settings: Print Prints - Canon PIXMA MG3620 | User Manual - Page 463
. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area. Edit Menu Selects the method for editing multiple documents or pages. Undo Reverses the previous change. If the - Canon PIXMA MG3620 | User Manual - Page 464
list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings. This command has the same functionality as - Canon PIXMA MG3620 | User Manual - Page 465
. Note • If the Page Layout setting in the printer driver is specified to Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. First Page Displays the first page - Canon PIXMA MG3620 | User Manual - Page 466
Selects the ratio of the actual size printed on the paper to the preview display size. You can print settings area to be displayed when the Canon IJ XPS Preview is started. Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon - Canon PIXMA MG3620 | User Manual - Page 467
document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the change. If the change cannot be reversed, this function is grayed out and cannot be selected. (Delete Page) Deletes the currently selected page. If page layout printing is set - Canon PIXMA MG3620 | User Manual - Page 468
is displayed on the right side of the preview window. Page Information tab The print settings are displayed for each page. You can change the media type and paper source settings. Printer Paper Size Displays the paper size of the document to be printed. Media Type Allows you to select the media type - Canon PIXMA MG3620 | User Manual - Page 469
to their default values (factory settings). Grayscale Printing Allows you to change the monochrome print settings. Duplex Printing Selects whether to print the document on both sides or one side of a sheet of paper. If the duplex print settings cannot be changed for the print document, this item is - Canon PIXMA MG3620 | User Manual - Page 470
the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing. When a printer error occurs, it shows the cause and solution. Follow the instruction in the message. Printer Canon IJ Status Monitor shows - Canon PIXMA MG3620 | User Manual - Page 471
Display on Top Displays the Canon IJ Status Monitor in front of other windows. Display Guide Message Displays the guide for operations in which how to set paper is complicated. Envelope Printing Displays the guide message when envelope printing starts. To hide this guide message, select the Do not - Canon PIXMA MG3620 | User Manual - Page 472
(displayed at left) Shows the FINE cartridge types with graphics. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. If the icon is displayed, operate the printer according to the instructions displayed on the screen. Message - Canon PIXMA MG3620 | User Manual - Page 473
Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 473 - Canon PIXMA MG3620 | User Manual - Page 474
Obtaining the Latest MP Drivers The MP Drivers include a printer driver and ScanGear (scanner driver). By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important • You - Canon PIXMA MG3620 | User Manual - Page 475
unnecessary MP Drivers is as follows: 1. Start the uninstaller • If you are using Windows 8.1 or Windows 8, from the Desktop charms, select Settings -> The deletion of the MP Drivers is complete. Important • Printer driver, XPS printer driver, and ScanGear (scanner driver) will be deleted when you - Canon PIXMA MG3620 | User Manual - Page 476
the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has - Canon PIXMA MG3620 | User Manual - Page 477
, restart the computer. Important • You can install the XPS printer driver with the same procedure for installing the MP Drivers. However, when installing the XPS printer driver, first complete installation of the MP Drivers. • You can download the MP Drivers and XPS printer driver for free, but - Canon PIXMA MG3620 | User Manual - Page 478
Printing Using Canon Application Software My Image Garden Guide Easy-PhotoPrint+ Guide 478 - Canon PIXMA MG3620 | User Manual - Page 479
My Image Garden Guide You can learn about the operations and screens of My Image Garden. For Windows: Latest Version My Image Garden V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. Earlier Versions Select the - Canon PIXMA MG3620 | User Manual - Page 480
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 480 - Canon PIXMA MG3620 | User Manual - Page 481
PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Save scanned images - Canon PIXMA MG3620 | User Manual - Page 482
applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without - Canon PIXMA MG3620 | User Manual - Page 483
LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply. 483 - Canon PIXMA MG3620 | User Manual - Page 484
already have Google account, register the machine to Google Cloud Print. Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information. * The screen above may change without prior notice. 484 - Canon PIXMA MG3620 | User Manual - Page 485
your computer. 2. Select Sign in to Chrome... from 3. Log in to your Google account. (Chrome menu). 4. Select Settings from (Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When Canon MG3600 series and Add printers button - Canon PIXMA MG3620 | User Manual - Page 486
3. Select Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4. When confirmation screen to register machine is - Canon PIXMA MG3620 | User Manual - Page 487
print settings when sending the print data with Google Cloud Print. Sending Print Data via Internet This section describes the operation to send print data from Google Chrome browser on the computer. The operation differs depending on the device, applications, or services. Important • LAN connection - Canon PIXMA MG3620 | User Manual - Page 488
Going through Internet This section describes the operation to send print data from Google Chrome browser on the computer. The operation differs depending on the device, applications, or services. Important • Local network connection with the machine or enabling machine's access point mode is - Canon PIXMA MG3620 | User Manual - Page 489
when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome... from 4. Log in to your Google account. (Chrome menu). 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon MG3600 series in Local - Canon PIXMA MG3620 | User Manual - Page 490
8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically. 490 - Canon PIXMA MG3620 | User Manual - Page 491
Canon MG3600 series on device list. 8. Select Delete. 9. When confirmation message for deleting machine appears, select OK. Deletion Using Other Web Browser 1. Make sure machine is turned on. 2. Display printer status on web browser. 3. Select Web service connection setup -> Google Cloud Print - Canon PIXMA MG3620 | User Manual - Page 492
The iOS device or Mac and the machine must be connected to the same network over a LAN or connected directly without wireless router. Adding Machine as AirPrint Printer to Your Mac 1. Open System Preferences, and select Printers & Scanners (Print & Scan) on your Mac. 2. Select + to display the - Canon PIXMA MG3620 | User Manual - Page 493
model name added as AirPrint printer from the Printer list in the Print Dialog. 5. Set the paper size, media type, and other settings as needed. 6. Select Print. When you execute printing, the machine prints according to the specified settings. Note • For wireless LAN connection: • After you turn on - Canon PIXMA MG3620 | User Manual - Page 494
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service 494 - Canon PIXMA MG3620 | User Manual - Page 495
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Machine with Access Point Mode 495 - Canon PIXMA MG3620 | User Manual - Page 496
Android Print Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN. Printing via - Canon PIXMA MG3620 | User Manual - Page 497
from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • If you want to print using AirPrint from Mac, see below. Printing from an AirPrint-enabled Printer with Mac Checking Your Environment First, check your environment. • AirPrint Operation - Canon PIXMA MG3620 | User Manual - Page 498
web browser. The screen differs depending on the devices or applications. 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you - Canon PIXMA MG3620 | User Manual - Page 499
sure the machine is connected to the wireless LAN and try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour. • For other AirPrint troubleshooting, see below. Cannot Print Using AirPrint Paper Size With AirPrint, the - Canon PIXMA MG3620 | User Manual - Page 500
AirPrint, use one of the following two methods: • From machine: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right. Tap the Print Center icon to display a Print Summary. Tap the print job to - Canon PIXMA MG3620 | User Manual - Page 501
point mode allows you to print or scan by connecting the machine to a device such as a computer, smartphone, or tablet via wireless connection in an environment where a wireless router is not available. In addition, you can connect the machine to a device without a wireless router even where it is - Canon PIXMA MG3620 | User Manual - Page 502
on printing or scanning from a device via wireless LAN, refer to the device's or application's instruction manual. Terminating Access Point Mode In environments that the machine is usually connected with the computer over the wireless LAN, set the machine to the wireless LAN connection following - Canon PIXMA MG3620 | User Manual - Page 503
current access point mode settings, print out the network setting information. Printing Network Settings • You can change the security setting and the password using IJ Network Tool. If you change the access point mode setting of the machine, also change the access point setting of your device. 503 - Canon PIXMA MG3620 | User Manual - Page 504
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 504 - Canon PIXMA MG3620 | User Manual - Page 505
PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Save scanned images - Canon PIXMA MG3620 | User Manual - Page 506
applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without - Canon PIXMA MG3620 | User Manual - Page 507
LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply. 507 - Canon PIXMA MG3620 | User Manual - Page 508
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings 508 - Canon PIXMA MG3620 | User Manual - Page 509
LAN) compliant device and connect the PictBridge (Wireless LAN) compliant device to the machine with wireless LAN. Note • For more on detecting the machine, refer to your PictBridge (Wireless LAN) compliant device's instruction manual. 4. Specify print settings such as the paper type and layout. 509 - Canon PIXMA MG3620 | User Manual - Page 510
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device. 510 - Canon PIXMA MG3620 | User Manual - Page 511
. For the print settings on a PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices - Canon PIXMA MG3620 | User Manual - Page 512
photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, , brightness, or contrasts automatically to print. *2 Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May not - Canon PIXMA MG3620 | User Manual - Page 513
Copying Making Copies on Plain Paper Basics Copying on Photo Paper Switching Page Size between A4 and Letter Copying from Smartphone/Tablet 513 - Canon PIXMA MG3620 | User Manual - Page 514
one which you previously pressed. • To cancel copying: Press the Stop button. Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. While the machine is scanning the original, the ON lamp keeps flashing. Note • To set the print quality - Canon PIXMA MG3620 | User Manual - Page 515
) following the procedure below. 1. Press and hold down Color or Black button for 2 or more seconds in step 5. The ON lamp flashes once. 2. Release button. The machine starts copying. When the print quality is set to "Draft", print speed is given priority over quality. To give priority to quality - Canon PIXMA MG3620 | User Manual - Page 516
same button (Color button or Black button) as the one which you previously pressed. • To cancel copying: Press the Stop button. Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. While the machine is scanning the original, the ON lamp - Canon PIXMA MG3620 | User Manual - Page 517
A4 and Letter. This setting is useful if you usually load Letter-sized paper in the front tray. 1. Make sure machine is turned on. 2. Press and hold Stop button and release it when Alarm lamp flashes 10 times. The ON lamp starts flashing instead of remaining lit. 3. Press Black button to select A4 - Canon PIXMA MG3620 | User Manual - Page 518
settings on your smartphone/tablet. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. 1. Make sure machine is turned on. 2. Load paper. 3. Connect machine and your smartphone/tablet. • Connection with a wireless router: Wireless Connection • Connection without a wireless - Canon PIXMA MG3620 | User Manual - Page 519
Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS) Scanning Using Smartphone/Tablet 519 - Canon PIXMA MG3620 | User Manual - Page 520
Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 520 - Canon PIXMA MG3620 | User Manual - Page 521
(Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time - Canon PIXMA MG3620 | User Manual - Page 522
Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen. What You Can Do with IJ Scan Utility Scan - Canon PIXMA MG3620 | User Manual - Page 523
Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog Box" for how to set the applications to integrate with. 523 - Canon PIXMA MG3620 | User Manual - Page 524
• If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings Follow the steps below to start IJ Scan Utility. Windows 8.1/Windows 8: Select IJ Scan Utility on the Start screen - Canon PIXMA MG3620 | User Manual - Page 525
areas) in whole image view of ScanGear (scanner driver) and scan again. • Photos that have a whitish background • Items printed on white paper, hand-written documents, business cards, etc. • Thin items • Thick items 1. Make sure that your scanner or printer is turned on. 2. Place items on the platen - Canon PIXMA MG3620 | User Manual - Page 526
on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog box as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note • Click Cancel - Canon PIXMA MG3620 | User Manual - Page 527
on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to - Canon PIXMA MG3620 | User Manual - Page 528
Computer) 4. Click Custom. Scanning starts. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the Settings (Custom Scan) dialog box displayed by clicking Settings.... In the Settings (Custom Scan) dialog box, you can also make advanced scan settings - Canon PIXMA MG3620 | User Manual - Page 529
IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch) dialog box as required. When setting is completed, click OK. 3. Click Stitch. The Image Stitch window appears. 4. In Select Output Size, select an output size according to the paper size - Canon PIXMA MG3620 | User Manual - Page 530
is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down on - Canon PIXMA MG3620 | User Manual - Page 531
Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping - Canon PIXMA MG3620 | User Manual - Page 532
(Delete). The selected image is deleted, allowing you to scan the item 11. Click Save. The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window. • You can make advanced scan settings in the Settings (Scan and Stitch) dialog box displayed by clicking - Canon PIXMA MG3620 | User Manual - Page 533
when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the Online Manual for how to adjust cropping frames with ScanGear (scanner driver). Initial - Canon PIXMA MG3620 | User Manual - Page 534
a whitish background • Items printed on white paper, hand-written documents, business cards, etc. • Thin items • Thick items Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" for your model from Home of the Online Manual for details. Using Auto Scan: Whether there are - Canon PIXMA MG3620 | User Manual - Page 535
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK. 535 - Canon PIXMA MG3620 | User Manual - Page 536
pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan. • Scanned images are saved in the - Canon PIXMA MG3620 | User Manual - Page 537
the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog box appears. 3. Click - Canon PIXMA MG3620 | User Manual - Page 538
Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog box appears. Note • Click Cancel to cancel the scan. 6. Change the - Canon PIXMA MG3620 | User Manual - Page 539
Note • The default save folders are as follows. • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder 7. Click OK. Scanned images are saved according to the settings. 539 - Canon PIXMA MG3620 | User Manual - Page 540
images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog box appears. 3. Click Photo Scan. 4. Select Attach to e-mail in Application Settings, then select an e-mail client. 540 - Canon PIXMA MG3620 | User Manual - Page 541
(Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog - Canon PIXMA MG3620 | User Manual - Page 542
dialog box appears. After you set the save options and click OK, the scanned images are saved and automatically attached to a new message of the specified e-mail client. 7. Specify the recipient, enter the subject and message, then send e-mail. Refer to the manual of your e-mail client for e-mail - Canon PIXMA MG3620 | User Manual - Page 543
following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog box appears. 3. Click Document Scan. Note • For Resolution, only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. 4. Select Start OCR for Application Settings, then select the - Canon PIXMA MG3620 | User Manual - Page 544
the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog box. Select the language you want to extract in Document Language and scan. • You can add the application from the pull-down menu. 5. Click OK. The IJ - Canon PIXMA MG3620 | User Manual - Page 545
Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the - Canon PIXMA MG3620 | User Manual - Page 546
Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (General Settings) Dialog Box Save Settings Dialog Box Image Stitch Window 546 - Canon PIXMA MG3620 | User Manual - Page 547
from the list. In addition, for network connection, select one with "Network" after the product name. Note • Refer to "Network Scan Settings" for how to set up a network environment. Auto Detects the item type automatically and saves them to a computer. The data format for saving will also be - Canon PIXMA MG3620 | User Manual - Page 548
box. ScanGear Starts ScanGear (scanner driver) in which you can make image corrections and color adjustments when scanning. Scan/save settings and applications can be specified in the Settings (ScanGear) dialog box. Instructions Opens this guide. Settings... Displays the Settings dialog box in which - Canon PIXMA MG3620 | User Manual - Page 549
on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden. Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog - Canon PIXMA MG3620 | User Manual - Page 550
appear. Supported Items Photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. Important • To scan the following types of items, specify the item type and size in the Settings (Document Scan) dialog box, Settings (Photo Scan) dialog box, or Settings (Custom Scan) dialog - Canon PIXMA MG3620 | User Manual - Page 551
. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog box or Settings (Custom Scan) dialog box, then click Document - Canon PIXMA MG3620 | User Manual - Page 552
Positioning Originals (Scanning from Computer) JPEG Image support keyword search. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings also want to save the scanned images to a folder other than the one specified in Save in. - Canon PIXMA MG3620 | User Manual - Page 553
... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG3620 | User Manual - Page 554
Settings (Document Scan) Dialog Box Click Document Scan on the Scan) dialog box. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings - Canon PIXMA MG3620 | User Manual - Page 555
item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Image Processing Settings Click (Plus) to set the following. Note • When Color Mode is Black and White, only - Canon PIXMA MG3620 | User Manual - Page 556
when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Use ScanGear (scanner driver)'s Advanced Mode tab to - Canon PIXMA MG3620 | User Manual - Page 557
• You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages). Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select - Canon PIXMA MG3620 | User Manual - Page 558
Black and White is selected in Color Mode, this option does not appear. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Create a PDF file that supports scanned images to a folder other than the one specified - Canon PIXMA MG3620 | User Manual - Page 559
OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG3620 | User Manual - Page 560
dialog box. (Scanning from a Computer) tab to display the Settings (Photo Scan) In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog box - Canon PIXMA MG3620 | User Manual - Page 561
the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes - Canon PIXMA MG3620 | User Manual - Page 562
JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder - Canon PIXMA MG3620 | User Manual - Page 563
... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG3620 | User Manual - Page 564
Area Select Source Select the type of item to be scanned. Select Auto to detect the item type automatically and to set Color Mode, Paper Size, and Resolution automatically as well. Important • Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents - Canon PIXMA MG3620 | User Manual - Page 565
than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be - Canon PIXMA MG3620 | User Manual - Page 566
to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. • When Select Source is Photo: Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of - Canon PIXMA MG3620 | User Manual - Page 567
. Note • Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for details. • When you enable this function, scanning may take longer than - Canon PIXMA MG3620 | User Manual - Page 568
from Computer) • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF, PDF (Multiple Pages), or Auto. Note • Auto appears only when Auto is selected for Select Source. • With network connection, scanning may - Canon PIXMA MG3620 | User Manual - Page 569
Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports Document Language on the (General Settings) tab of the Settings dialog box are created. Save you also want to save the scanned images to a folder other than the one specified in Save in. You - Canon PIXMA MG3620 | User Manual - Page 570
OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG3620 | User Manual - Page 571
Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the Stitch) dialog box. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options - Canon PIXMA MG3620 | User Manual - Page 572
. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you - Canon PIXMA MG3620 | User Manual - Page 573
select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF - Canon PIXMA MG3620 | User Manual - Page 574
to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG3620 | User Manual - Page 575
) Dialog Box Click ScanGear on the box. (Scanning from a Computer) tab to display the Settings (ScanGear) dialog In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. (1) Save - Canon PIXMA MG3620 | User Manual - Page 576
scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG. • With network connection, scanning text data and create PDF files that support keyword search. Important • This appears - Canon PIXMA MG3620 | User Manual - Page 577
can be scanned. Check scan results Displays the Save Settings dialog box after scanning. Important • When the Settings dialog box Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the Instructions Opens this guide. 577 - Canon PIXMA MG3620 | User Manual - Page 578
Defaults You can restore the settings in the displayed screen to the default settings. 578 - Canon PIXMA MG3620 | User Manual - Page 579
connection, select one with "Network" after the product name. Note • With network connection, Select appears on the right side of the product name. Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use. Refer to "Network Scan Settings" for the setting - Canon PIXMA MG3620 | User Manual - Page 580
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 580 - Canon PIXMA MG3620 | User Manual - Page 581
• The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings (ScanGear) dialog box. (2) Scan Results Area Displays the thumbnails of the scanned images. You can change the save order of images via drag-anddrop. The file names for saving - Canon PIXMA MG3620 | User Manual - Page 582
OCR is selected in Application Settings of the Settings (Document Scan), Settings (Custom Scan), or Settings (ScanGear) dialog box • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data - Canon PIXMA MG3620 | User Manual - Page 583
• When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Settings dialog box are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned - Canon PIXMA MG3620 | User Manual - Page 584
main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area - Canon PIXMA MG3620 | User Manual - Page 585
frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window 585 - Canon PIXMA MG3620 | User Manual - Page 586
degrees. (Rotate Right) Rotates the preview image 90 degrees clockwise. (Open Guide) Opens this page. (3) Thumbnail View Area Displays the thumbnails of the scanned images. Appears blank if none has been scanned. (4) Preview Area Displays the scanned images. You can adjust the layout by dragging the - Canon PIXMA MG3620 | User Manual - Page 587
no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear. Related Topic - Canon PIXMA MG3620 | User Manual - Page 588
Images and Adjusting Colors with ScanGear (Scanner Driver) ScanGear (Scanner Driver) Screens Positioning Originals (Scanning from Computer) Adjusting Cropping Frames (ScanGear) General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer. 588 - Canon PIXMA MG3620 | User Manual - Page 589
Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from IJ Scan Settings are not retained when you switch modes. Basic Mode Use the Basic Mode tab to scan - Canon PIXMA MG3620 | User Manual - Page 590
590 - Canon PIXMA MG3620 | User Manual - Page 591
Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) - Canon PIXMA MG3620 | User Manual - Page 592
scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from IJ Scan Utility or other applications. Note • Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection - Canon PIXMA MG3620 | User Manual - Page 593
using a model supporting ADF duplex scanning, you can scan both sides of the documents automatically from the ADF. 1. Place the document on the Platen or ADF, then start ScanGear (scanner driver). Positioning Originals (Scanning from Computer) Starting ScanGear (Scanner Driver) 2. Set Select Source - Canon PIXMA MG3620 | User Manual - Page 594
applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • To scan magazines containing many in Select Source. 4. Set Destination. Note • Skip ahead to Step 7 when an ADF type is selected for Select Source. 5. Set Output Size according to - Canon PIXMA MG3620 | User Manual - Page 595
Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box. Related Topic Basic Mode Tab 595 - Canon PIXMA MG3620 | User Manual - Page 596
(Thumbnail) 1. Place the document on the Platen, then start ScanGear (scanner driver). Positioning Originals (Scanning from Computer) Starting ScanGear (Scanner Driver) 2. Click the Advanced Mode tab. The tab switches to Advanced Mode. Note • Settings are not retained when you switch modes. 596 - Canon PIXMA MG3620 | User Manual - Page 597
(Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box. Related Topic Advanced Mode Tab 597 - Canon PIXMA MG3620 | User Manual - Page 598
) at one time. When using a model supporting ADF duplex scanning, you can scan both sides of the documents automatically from the ADF. When scanning from the ADF, documents are scanned without preview. 1. Place the documents on the ADF of the machine, then start ScanGear (scanner driver). Placing - Canon PIXMA MG3620 | User Manual - Page 599
(Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box. Related Topic Advanced Mode Tab 599 - Canon PIXMA MG3620 | User Manual - Page 600
cropping frames (scan areas) in whole image view and scan. • Photos that have a whitish background • Documents printed on white paper, hand-written then start ScanGear (scanner driver). Positioning Originals (Scanning from Computer) Starting ScanGear (Scanner Driver) 2. Set Select Source according to - Canon PIXMA MG3620 | User Manual - Page 601
set Image corrections as required. Note • You can correct each image separately. Select the frame you want to correct. • In thumbnail view, you can only create one cropping frame per image. To create multiple cropping frames in an image, scan in whole image view. Scanning Multiple - Canon PIXMA MG3620 | User Manual - Page 602
are not displayed correctly when previewed or if you want to scan multiple documents as a single image. Note • Positions of slanted • When the whole image is displayed, the icon changes to (Whole Image). 2. Set Destination. 3. Set Output Size according to purpose. Invert aspect ratio will - Canon PIXMA MG3620 | User Manual - Page 603
is specified, only the portion in the specified area will be scanned. Adjusting Cropping Frames (ScanGear) 5. Set Image corrections as required. 6. Click Scan. Areas framed by broken lines are scanned. Note • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after - Canon PIXMA MG3620 | User Manual - Page 604
Colors with ScanGear (Scanner Driver) Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold 604 - Canon PIXMA MG3620 | User Manual - Page 605
and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select - Canon PIXMA MG3620 | User Manual - Page 606
in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON. OFF ON Sharpening slightly out-of-focus images Set Unsharp Mask to ON. OFF ON Reducing gradations and stripe patterns Set Descreen to ON. OFF ON 606 - Canon PIXMA MG3620 | User Manual - Page 607
" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. Reducing dust and scratches Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of - Canon PIXMA MG3620 | User Manual - Page 608
608 - Canon PIXMA MG3620 | User Manual - Page 609
Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a - Canon PIXMA MG3620 | User Manual - Page 610
are too strong, click the Yellow and Magenta arrows to correct. Before After Note • Color adjustments are applied only to the cropping frames (scan areas) or the frame selected in thumbnail view. • You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key - Canon PIXMA MG3620 | User Manual - Page 611
that have faded with time or due to colorcast by using Balance) in ScanGear (scanner driver)'s Advanced Mode tab. (Saturation/Color Note • Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness). You can brighten colors that have faded - Canon PIXMA MG3620 | User Manual - Page 612
of the scene by reducing the cast color and increasing the complementary color. It is usually difficult to correct the image completely by adjusting only one color pair. It is recommended that you find a portion in the image where it should be white, and adjust all three color pairs so that - Canon PIXMA MG3620 | User Manual - Page 613
contrast by using (Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click ( Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view. • Click Defaults to reset all adjustments in the current window - Canon PIXMA MG3620 | User Manual - Page 614
Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened Note • Highlights may be lost if you brighten the image too much, and shadows may be lost if - Canon PIXMA MG3620 | User Manual - Page 615
the image color tone by using a graph (histogram) showing brightness distribution, via (Histogram) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various - Canon PIXMA MG3620 | User Manual - Page 616
is distributed to the shadow side. Data is widely distributed between the highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or set as the shadow or highlight. (White-point Slider) to specify the level to be • All parts to the left of - Canon PIXMA MG3620 | User Manual - Page 617
-point, Mid-point, or White-point Dropper, the mouse pointer on the preview image changes to a dropper. Click a Dropper displayed below the histogram to change the setting. • The point clicked with (0 to 245). (Black-point Dropper) will be the darkest point. You can also enter a value • The point - Canon PIXMA MG3620 | User Manual - Page 618
• The point clicked with value (10 to 255). (White-point Dropper) will be the brightest point. You can also enter a • Click (Dropper) for Gray Balance and click the area you want to adjust the color in the preview image. The clicked point will be set as the achromatic color reference, and the - Canon PIXMA MG3620 | User Manual - Page 619
tab. (Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode Note • Click Defaults to reset all adjustments in the current window. Channel Each dot Color Mode is Grayscale. Reading Tone Curves With ScanGear, scanning images via a scanner is the input, and displaying to a monitor is the - Canon PIXMA MG3620 | User Manual - Page 620
Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward - Canon PIXMA MG3620 | User Manual - Page 621
Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas. 621 - Canon PIXMA MG3620 | User Manual - Page 622
adjusting the threshold level via (Threshold) in ScanGear (scanner driver)'s Advanced Mode tab. Note • This function is available when Color Mode is Black and White. • Click Defaults to reset all adjustments in the current window. Adjusting Threshold The brightness of color and grayscale images - Canon PIXMA MG3620 | User Manual - Page 623
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 623 - Canon PIXMA MG3620 | User Manual - Page 624
(Grayscale) ADF Simplex Scan documents from the ADF in black and white. Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of - Canon PIXMA MG3620 | User Manual - Page 625
you want to do with the scanned image. Print Select this to print the scanned image on a printer. Image display Select this to view the scanned image on a monitor. OCR Select this to use the scanned image with OCR software. "OCR software" is software that converts text scanned as an image into text - Canon PIXMA MG3620 | User Manual - Page 626
scanned. Paper Size (L, A4, etc.) Select an output paper size. The portion within the cropping frame will be scanned at the size of the selected paper size is Print or Image display. In the Add/Delete the Output Size dialog box, you can specify multiple output sizes and save them at one time. - Canon PIXMA MG3620 | User Manual - Page 627
• Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range. Note • better readability. Important • Scanning may take longer than usual when this checkbox is selected. • The color tone may change from the source image due - Canon PIXMA MG3620 | User Manual - Page 628
dialog box. Perform Scan Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. Preferences... Opens the Preferences dialog box in which you can make scan/preview settings. Close Closes ScanGear (scanner driver). (2) Toolbar You can - Canon PIXMA MG3620 | User Manual - Page 629
all of them. (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear and the current scan settings (document type, etc.). (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. You can also check - Canon PIXMA MG3620 | User Manual - Page 630
by clicking them while pressing the Ctrl key. • Unselected (no outline): The settings will not be applied. • Double-click a frame to zoom in on the frames will be scanned. Note • You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame - Canon PIXMA MG3620 | User Manual - Page 631
and view. • The preview function is not available when scanning from the ADF (Auto Document Feeder). (1) Settings and Operation Buttons Favorite Settings You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and Color Adjustment Buttons) on the Advanced Mode tab - Canon PIXMA MG3620 | User Manual - Page 632
Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List. Note • You can set Add/Delete... in Favorite Settings after preview. • Save up to 10 items. Input Settings Specify the input settings cropping frame (scan area). When zoomed in, Zoom changes to Undo. - Canon PIXMA MG3620 | User Manual - Page 633
in whole image view. Preferences... Opens the Preferences dialog box in which you can make scan/preview settings. Close Closes ScanGear (scanner driver). (2) Toolbar You can adjust or rotate preview images. The buttons displayed on the Toolbar vary by view. In thumbnail view: In whole image view - Canon PIXMA MG3620 | User Manual - Page 634
(3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse. (Move Image) Allows you to drag the image until the part you want to see is displayed when an image - Canon PIXMA MG3620 | User Manual - Page 635
(Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear and the current scan settings (document type, etc.). (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. You can also check the results - Canon PIXMA MG3620 | User Manual - Page 636
displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced - Canon PIXMA MG3620 | User Manual - Page 637
ADF. For details, refer to the application's manual. Note • You can select Document (ADF Duplex) when using a model supporting ADF duplex scanning. Paper Size Select the size of the document to be scanned. This setting is available in whole image view only. When scanning both sides of the documents - Canon PIXMA MG3620 | User Manual - Page 638
level) into black and white and is rendered in two colors. The threshold level can be set with (Threshold). Input Size In thumbnail view, the cropped document size is displayed after preview. In whole image view, the Paper Size is displayed before preview, and the cropping frame (scan area) size - Canon PIXMA MG3620 | User Manual - Page 639
Note • The values you can enter will be within the range of the selected document size. The minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi, scaled at 100 %. • When Auto Crop is performed in whole image view, the aspect ratio will not be maintained since the size will be - Canon PIXMA MG3620 | User Manual - Page 640
sizes or select a size for printing or displaying. Select Add/Delete... to set custom size and save it as a new output size option. Flexible You can specify the output resolution and scale, and adjust the cropping frames (scan areas). In thumbnail view: Drag the mouse over a thumbnail to display - Canon PIXMA MG3620 | User Manual - Page 641
/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %. Although the maximum value available for % depends on the Output Resolution, it can be specified for up to 19200 dpi (the maximum available output resolution). Paper Size (L, A4 - Canon PIXMA MG3620 | User Manual - Page 642
Click this button to rotate the cropping frame. Click again to return it to the original orientation. Data Size The data size when scanned with the current settings is displayed. Note • When the data size exceeds a certain size, the value appears in red. In that case, a warning message appears when - Canon PIXMA MG3620 | User Manual - Page 643
reflected in the preview image. Note • Selectable settings depend on Color Mode settings. • Scanning may take longer than usual when you use Image Settings. Image Settings allows you to set the following items: Image Adjustment When Image Adjustment is set, the brightness of the specified portion of - Canon PIXMA MG3620 | User Manual - Page 644
color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment scanning photos. OFF Unsharp Mask will not be applied. ON Emphasizes the outline of the subjects to sharpen the image. It is recommended that you normally select this setting. Descreen Printed - Canon PIXMA MG3620 | User Manual - Page 645
photos. Note • It is recommended that you select None when scanning printed materials. Fading Correction Use this function to correct photos that have and colorcast. Medium It is recommended that you normally select this setting. High Select this to correct a large amount of fading and colorcast. - Canon PIXMA MG3620 | User Manual - Page 646
corrected properly. • How to place the document depends on your model and the document to be scanned. Note • Cover the document with black cloth if white spots, streaks, or colored patterns appear in scan results due to ambient light entering between the document and the Platen. • If the shadow is - Canon PIXMA MG3620 | User Manual - Page 647
Adjusting Cropping Frames (ScanGear) 647 - Canon PIXMA MG3620 | User Manual - Page 648
you adjust the image via the Color Adjustment Buttons, the results will be reflected in the preview image. Click a Color Adjustment Button to set the following items: (Saturation/Color Balance) Adjust the saturation (vividness) and color tone of the image. Use this function to brighten colors that - Canon PIXMA MG3620 | User Manual - Page 649
the brightness of a specific area. Adjusting Tone Curve (Final Review) Make a final check of color adjustments. The final synthesized before and after the adjustments will be displayed. (Threshold) Set the boundary (threshold) at which black and white are divided. By adjusting the threshold level, - Canon PIXMA MG3620 | User Manual - Page 650
List. You can load and apply the saved tone curve/threshold settings to a preview image. To load the settings, select the saved item from the pull-down menu. Note • Save up to 20 items. Defaults Reset all adjustments (saturation/color balance, brightness/contrast, histogram, and tone curve). 650 - Canon PIXMA MG3620 | User Manual - Page 651
box, you can make advanced settings to ScanGear (scanner driver) functions via the Scanner, Preview, Scan, and Color Settings tabs. Click Preferences... in the ScanGear screen to open the Preferences dialog box. Scanner Tab Allows you to set the auto power settings, specify the folder in which - Canon PIXMA MG3620 | User Manual - Page 652
on your scanner or printer. Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note • If the machine is off or bi-directional communication is disabled, a message may appear because the computer cannot collect - Canon PIXMA MG3620 | User Manual - Page 653
mode from the operation panel of the machine, the printer driver, or ScanGear. No matter how the setting is made, it applies to operations from the operation panel of the machine or when printing/scanning from a computer, etc. • Scanning or printing may take longer than usual when this function is - Canon PIXMA MG3620 | User Manual - Page 654
and scanning, to reproduce correct color tones in scanned images. Note • Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in some cases (such as immediately after you turn the machine on). • Calibration may take time depending on your computer. 654 - Canon PIXMA MG3620 | User Manual - Page 655
Function Support List by Model (Auto Power Off) MG series MX series E series P series MB series MG series Auto Power Off Function Model Name With USB Connection With Network Connection MG7700 series ✓ ✓ MG7500 series ✓ × MG7100 series ✓ × MG6900 series ✓ ✓ MG6800 series ✓ ✓ - Canon PIXMA MG3620 | User Manual - Page 656
E560 series ✓ × E480 series ✓ × E460 series ✓ × E400 series ✓ No network support P series Auto Power Off Function Model Name With USB Connection With Network Connection P200 series ✓ No network support MB series To turn off MB series automatically, specify the time from the - Canon PIXMA MG3620 | User Manual - Page 657
specify the following settings. Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. previewing images. Execute auto cropping on previewed images The cropping frame (scan area) will automatically be displayed in the document size after previewing. - Canon PIXMA MG3620 | User Manual - Page 658
standard size. Smaller Displays 95 % (in width and height) of the area displayed for the standard size. Note • When you change the Cropping Size for Thumbnail View setting, the preview images will be refreshed and cropped to the new size. As the preview images are refreshed, the color adjustments - Canon PIXMA MG3620 | User Manual - Page 659
tab, you can specify the following settings. Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. Close ScanGear automatically Select this to return to the original application when scanning is completed. Do not close ScanGear automatically - Canon PIXMA MG3620 | User Manual - Page 660
recommended that you normally select this setting. Color Matching Select this to automatically match the scanner, monitor, and color printer colors, thus reducing time and trouble to manually match the monitor and printer colors. Source(Scanner) Select scanner profile. Target Select target profile - Canon PIXMA MG3620 | User Manual - Page 661
on your scanner or printer, this setting may not be available when scanning from the ADF (Auto Document Feeder). • You can select one when Color and printer are set up correctly. Refer to the corresponding manual for the monitor, printer, and application settings. Monitor Gamma By setting the - Canon PIXMA MG3620 | User Manual - Page 662
(Auto Document Feeder)) Placing Items (Platen) Place items as described below to scan by detecting the item type or size automatically. Important • When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an upper corner of the item with the corner at the - Canon PIXMA MG3620 | User Manual - Page 663
the ADF. May result in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to "Originals You Can Load" for your model from Home of the Online Manual for details on supported document sizes when scanning from the ADF. 1. Open the document tray. 663 - Canon PIXMA MG3620 | User Manual - Page 664
2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned in the correct page order if placed the other way - Canon PIXMA MG3620 | User Manual - Page 665
in the Image Stitch Window" for your model from Home of the Online Manual for how to adjust cropping frames with IJ Scan Utility. Initial Cropping Frame the Preview area to specify the area. Note • You can change the auto crop setting in the Preferences dialog box. Refer to Cropping Frame on - Canon PIXMA MG3620 | User Manual - Page 666
settings on the Basic Mode tab or Advanced Mode tab will not be applied. Adjusting a Cropping Frame The cursor will change expand or contract accordingly. The cursor will change into (Crosshair Arrow) when it is into (Width) and (Height) in Input Settings. • You can rotate a cropping frame 90 - Canon PIXMA MG3620 | User Manual - Page 667
frame. You can create multiple cropping frames and apply different scan settings to each cropping frame. You can also select multiple cropping frames If you select multiple cropping frames and change the settings on a tab at the right of ScanGear, the settings will be applied to all the selected - Canon PIXMA MG3620 | User Manual - Page 668
In whole image view: To delete a cropping frame, select it and click Alternatively, press the Delete key. (Remove Cropping Frame) on the Toolbar. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted - Canon PIXMA MG3620 | User Manual - Page 669
. In that case, refer to the application's manual and change the settings accordingly. • Some applications do not support continuous scanning of multiple documents. In some cases, only the first scanned image is accepted, or multiple images are scanned as one image. For such applications, do not - Canon PIXMA MG3620 | User Manual - Page 670
. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action - Canon PIXMA MG3620 | User Manual - Page 671
Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only) 671 - Canon PIXMA MG3620 | User Manual - Page 672
(Scanning from Computer) 2. Select New on the File menu of "Windows Fax and Scan," then click Scan.... The scan setting screen appears. Note • If you have more than one scanner or printer, a scanner selection screen may appear. Doubleclick the scanner you want to use. • For USB connection: Canon - Canon PIXMA MG3620 | User Manual - Page 673
Source Select a scanner type. Paper size This setting is not available for your scanner or printer. Color format Select the color mode in which to scan the item. File type Select a data format from JPEG, BMP, PNG, and TIFF. Resolution (DPI) Enter the resolution. Specify a value between 50 dpi and - Canon PIXMA MG3620 | User Manual - Page 674
item to be scanned. Select from Color picture, Grayscale picture, Black and white picture or text, and Custom Settings. Note • When using the scanner or printer with network connection, the options for the type of picture may differ from those displayed with USB connection. • To scan with the values - Canon PIXMA MG3620 | User Manual - Page 675
Scanning starts, then the scanned image appears in the application. 675 - Canon PIXMA MG3620 | User Manual - Page 676
Control Panel of Windows XP using the WIA driver. Important • When using the scanner or printer with network connection, you cannot scan using the WIA driver. 1. From the Start menu, select Control Panel. 2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series - Canon PIXMA MG3620 | User Manual - Page 677
Resolution (DPI) Enter the resolution. Specify a value between 50 dpi and 600 dpi. Resolution Picture type Select the type of scan you want for your item. Reset Click to restore the original settings. 6. Click Preview to preview the image. The preview image appears on the right. Drag to specify the - Canon PIXMA MG3620 | User Manual - Page 678
or printers to be used for scanning or printing over a network from your computer or the operation panel. After installation, IJ Network Scanner Selector EX appears in the notification area on the desktop. Important • If you cannot scan over a network, download and upgrade to the latest MP Drivers - Canon PIXMA MG3620 | User Manual - Page 679
network are displayed. You can select one scanner or printer per model. Selecting a scanner or printer automatically enables scanning from the operation panel. Instructions Opens this guide. Scan-from-Operation-Panel Settings The Scan-from-Operation-Panel Settings screen appears. You can select up - Canon PIXMA MG3620 | User Manual - Page 680
communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual. • You do not need to use this software when scanning via USB. Refer to "Uninstalling - Canon PIXMA MG3620 | User Manual - Page 681
Selector EX from your computer. Important • You cannot scan over a network after uninstalling IJ Network Scanner Selector EX. • Log into a user account with administrator privilege. 1. Uninstall IJ Network Scanner Selector EX. • Windows 8.1/Windows 8: 1. Click the Settings charm > Control Panel - Canon PIXMA MG3620 | User Manual - Page 682
Scanning Tips Resolution Data Formats Color Matching 682 - Canon PIXMA MG3620 | User Manual - Page 683
(Scanning from a Computer) tab of the Settings dialog box ScanGear (Scanner Driver): Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image. Item Type Use Color Mode Copying (Printing) Color - Canon PIXMA MG3620 | User Manual - Page 684
slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above. 684 - Canon PIXMA MG3620 | User Manual - Page 685
featuring a relatively high compatibility between various computers and applications. TIFF is suitable for editing saved images. Note • Some TIFF files are incompatible. • IJ Scan Utility supports the following TIFF file formats. • Uncompressed, black and white binary • Uncompressed, RGB (8 bits - Canon PIXMA MG3620 | User Manual - Page 686
the color printout. On your scanner or printer, the color tones are adjusted settings and the application's working space settings. When printing, the image's color space is converted from sRGB to the printer's color space based on the application's print settings and the printer driver's settings - Canon PIXMA MG3620 | User Manual - Page 687
your scanner or printer, resulting in malfunction. • Close the document cover when scanning. Placing Items Place items as described below to scan by detecting the item type or size automatically. Important • When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver - Canon PIXMA MG3620 | User Manual - Page 688
more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note • You can place up to 12 items. • Positions of slanted items - Canon PIXMA MG3620 | User Manual - Page 689
computers. Important • Multiple users cannot scan at the same time. Note • Complete the network settings of your scanner or printer beforehand from the Setup CD-ROM or by following the instructions on the web page. • With network connection, scanning takes longer than USB connection. Complete - Canon PIXMA MG3620 | User Manual - Page 690
, specify your scanner or printer with IJ Network Scanner Selector EX, then follow the steps below to change the connection status between it and the computer. 1. Start IJ Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. 3. Click Settings... to use - Canon PIXMA MG3620 | User Manual - Page 691
Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 691 - Canon PIXMA MG3620 | User Manual - Page 692
/Tablet This machine supports the following scan functions. PIXMA/MAXIFY Cloud Link PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage services through integration with various cloud services without using a computer. Using PIXMA/MAXIFY Cloud Link - Canon PIXMA MG3620 | User Manual - Page 693
PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service • Print documents from a data management service • Save scanned images - Canon PIXMA MG3620 | User Manual - Page 694
• Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • Cannot Find Machine on Check Printer Settings Screen • Message Appears on Computer During Setup • Cannot Find Machine on Wireless LAN • USB Connection Problems - Canon PIXMA MG3620 | User Manual - Page 695
• No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An Error Occurs • Message Appears • List of Support Code for Error • - Canon PIXMA MG3620 | User Manual - Page 696
Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 696 - Canon PIXMA MG3620 | User Manual - Page 697
Cannot Find Machine on Network Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine on Wireless LAN 697 - Canon PIXMA MG3620 | User Manual - Page 698
on the Check Printer Settings screen during network communications setup, check the network settings and try again. Cannot Find Machine During Wireless LAN Setup: Check 1 Important • If the machine cannot be detected while you are setting up the network communication using a USB cable, the machine - Canon PIXMA MG3620 | User Manual - Page 699
computer and network device, click Redetect on the Check Printer Settings screen to detect the machine. If the machine is found, follow the instructions on the screen to continue to set up network communication. If you can view web pages: Go to check 2. Cannot Find Machine During Wireless LAN Setup - Canon PIXMA MG3620 | User Manual - Page 700
instructions on the screen to continue to set up network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. ◦ For Windows: The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD - Canon PIXMA MG3620 | User Manual - Page 701
on the Check Printer Settings screen to redetect the machine. If the machine is found, follow the instructions on the screen to continue to set up network communication. If wireless router settings are not causing problem: Go to check 4. Cannot Find Machine During Wireless LAN Setup: Check 4 701 - Canon PIXMA MG3620 | User Manual - Page 702
If the machine is found, follow the instructions on the screen to continue to set up network communication. If the machine is not yet detected, select the Set up the network connection via USB check box on the Check Printer Settings screen, and then click Next to set up the network communication via - Canon PIXMA MG3620 | User Manual - Page 703
Find Machine on Printers on Network List Screen The machine could not be detected with the current setup method. Select the Setting printer could not be found on the list check box and click Next. The screen to show another setup method is displayed. Perform setup following the instructions on the - Canon PIXMA MG3620 | User Manual - Page 704
the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8 or Mac OS X v10.7). If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.) 1. Turn off machine. 2. Unplug USB cable from machine and computer and connect it - Canon PIXMA MG3620 | User Manual - Page 705
Note • For Windows, you can use the Setup CD-ROM to redo setup. 705 - Canon PIXMA MG3620 | User Manual - Page 706
a USB connection, connect the machine and the computer using a USB cable as the illustration below. The USB port is at the back of the machine. Check4 Make sure machine setup is complete. If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website - Canon PIXMA MG3620 | User Manual - Page 707
with a port. Select Associate Port in the Settings menu to associate a port with the machine. When Printer Driver Is Not Associated with Port Check7 Make sure machine and wireless router network settings match. See instruction manual provided with wireless router or contact its manufacturer to check - Canon PIXMA MG3620 | User Manual - Page 708
" is set to "Enable", both IPv4 and IPv6 are enabled. Press and hold Stop button and release it when Alarm lamp flashes 23 times. IPv6 is disabled and only IPv4 is enabled. If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website - Canon PIXMA MG3620 | User Manual - Page 709
Network Connection Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows) 709 - Canon PIXMA MG3620 | User Manual - Page 710
with Machine Following Network Settings Change (Windows) Cannot Communicate with Machine via Wireless LAN Cannot Communicate with Machine Using Access Point Mode Cannot Print or Scan from Network Computer Cannot Communicate with Machine Following Network Settings Change (Windows) It may take a while - Canon PIXMA MG3620 | User Manual - Page 711
setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. • Positioning: Make sure there are no obstacles between the wireless router and the machine. Note • To connect machine to Windows XP computer using - Canon PIXMA MG3620 | User Manual - Page 712
network key on screen that appears, and then click Connect. By default, the serial number of the machine is used as the network key. Check the serial number on the back of the machine. 5. Use Setup CD-ROM or follow instructions on Canon website. Cannot Communicate with Machine Using Access Point - Canon PIXMA MG3620 | User Manual - Page 713
Print or Scan from Network Computer Check1 Make sure computer network settings are correct. For more on computer setup, see your computer instruction manual or contact its manufacturer. Check2 If MP Drivers are not installed, install them. • For Windows: Install the MP Drivers using the Setup CD - Canon PIXMA MG3620 | User Manual - Page 714
Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine to match - Canon PIXMA MG3620 | User Manual - Page 715
encryption) is selected automatically as the dynamic encryption method. ◦ For Windows: For details, see Changing WPA/WPA2 Detailed Settings. ◦ For Mac OS: For details, see Changing WPA/WPA2 Detailed Settings. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal - Canon PIXMA MG3620 | User Manual - Page 716
Password Set for Machine Unknown Initialize the machine settings. Initializing Machine Settings After initializing the machine settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website - Canon PIXMA MG3620 | User Manual - Page 717
Wireless Router or Changing Its Settings When you replace a wireless router, redo the network setup for the machine. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If this does not solve the problem - Canon PIXMA MG3620 | User Manual - Page 718
Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the machine. Cannot - Canon PIXMA MG3620 | User Manual - Page 719
Is Slow Check1 Machine may be printing or scanning a large job from another computer. Check2 Monitor signal status and move machine and wireless router as necessary. • For Windows: Monitoring Wireless Network Status • For Mac OS: Monitoring Wireless Network Status Make sure there are no obstacles - Canon PIXMA MG3620 | User Manual - Page 720
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 720 - Canon PIXMA MG3620 | User Manual - Page 721
Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults 721 - Canon PIXMA MG3620 | User Manual - Page 722
Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following - Canon PIXMA MG3620 | User Manual - Page 723
encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Changing Settings in Wireless LAN Sheet. • For Mac OS: For more on encryption settings, see Changing Settings in Wireless LAN Sheet. "You are connecting the machine - Canon PIXMA MG3620 | User Manual - Page 724
Packets Are Sent Constantly (Windows) When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communication with the machine over the network. If you are using your computer in a network environment other than the one used to set up the machine, disable IJ Network - Canon PIXMA MG3620 | User Manual - Page 725
or MAC address, print out the network setting information using the operation panel. Printing Network Settings You can check the network setting information on the computer screen. • For Windows: Canon IJ Network Tool Screen • For Mac OS: Canon IJ Network Tool Menus Checking Computer IP Address or - Canon PIXMA MG3620 | User Manual - Page 726
check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. ◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen - Canon PIXMA MG3620 | User Manual - Page 727
loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the machine's network settings information, print out the network settings information using the operation panel. Printing Network Settings 727 - Canon PIXMA MG3620 | User Manual - Page 728
• For Windows: Initialization erases all network settings on the machine, making printing or scanning operation from a computer over a network impossible. To use the machine over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon - Canon PIXMA MG3620 | User Manual - Page 729
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 729 - Canon PIXMA MG3620 | User Manual - Page 730
Note • For problems on printing with other connection methods or more on performing settings of each connection method: Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print Printing from an AirPrint-enabled Printer with iOS Device Cannot Communicate with Machine over Wireless LAN If your - Canon PIXMA MG3620 | User Manual - Page 731
instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless setting of the access point mode is enabled, you need to enter the password to connect - Canon PIXMA MG3620 | User Manual - Page 732
communicate with the machine. Check7 Check for obstructions. Wireless communication between different rooms or floors is generally poor a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away - Canon PIXMA MG3620 | User Manual - Page 733
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 733 - Canon PIXMA MG3620 | User Manual - Page 734
disconnect it, connect the machine directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you - Canon PIXMA MG3620 | User Manual - Page 735
machine. • If setting is incorrect: Reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing does not start even though the machine is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8.1 or Windows 8, select My Printer on Start - Canon PIXMA MG3620 | User Manual - Page 736
using Associate Port in Settings menu. If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. Check8 Is print data extremely large? (Windows) Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On - Canon PIXMA MG3620 | User Manual - Page 737
a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. • For Windows: • For Mac OS: * The screen differs depending on the OS you are using. To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note - Canon PIXMA MG3620 | User Manual - Page 738
LAN) compliant device. PictBridge (Wireless LAN) Print Settings Printing from your computer Check the settings using the printer driver. Printing with Easy Setup Check2 Make sure appropriate print quality is selected (see table above). Select a print quality suited to the paper and to what you - Canon PIXMA MG3620 | User Manual - Page 739
Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 739 - Canon PIXMA MG3620 | User Manual - Page 740
Select the Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete. Check2 Is print data extremely large? (Windows) Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in - Canon PIXMA MG3620 | User Manual - Page 741
If the application you used to create your document has a zoom function, set the reduced size in the application. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. Check Duplex Printing check box in Page Setup sheet. 3. Click Print Area Setup and select Use reduced - Canon PIXMA MG3620 | User Manual - Page 742
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 742 - Canon PIXMA MG3620 | User Manual - Page 743
perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: Ink may have run out. Replace the FINE cartridge. Check3 When a FINE cartridge runs out of ink, replace it with a new one. Check4 When using paper with one printable - Canon PIXMA MG3620 | User Manual - Page 744
After making sure the FINE cartridge is installed properly, close the paper output cover. If the problem is not resolved, remove the FINE cartridges and install them again. For more on installing the FINE cartridges, see Replacing a FINE Cartridge. • When copying, see also the sections below: Check6 - Canon PIXMA MG3620 | User Manual - Page 745
print head deep cleaning twice: Ink may have run out. Replace the FINE cartridge. Check2 When a FINE cartridge runs out of ink, replace it with a new one. Check3 Is FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper - Canon PIXMA MG3620 | User Manual - Page 746
the print head alignment, perform print head alignment manually from your computer. • For Windows: Aligning the Print Head Position • For Mac OS: Aligning the Print Head Position Check3 Increase print quality and try printing again. Increasing the print quality using the printer driver may - Canon PIXMA MG3620 | User Manual - Page 747
or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Is print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may - Canon PIXMA MG3620 | User Manual - Page 748
of the printer driver. Select Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete. Check2 Is print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss - Canon PIXMA MG3620 | User Manual - Page 749
intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Check the intensity setting in the printer driver. • For Windows: Adjusting Intensity - Canon PIXMA MG3620 | User Manual - Page 750
paper back into the package and storing it flat. • Plain Paper Turn the paper over and reload it to print on the other side. Leaving the paper loaded on the front tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem - Canon PIXMA MG3620 | User Manual - Page 751
and hold the Stop button until the Alarm lamp flashes 11 times, release the button, and then press the Black button. • From computer ◦ For Windows: Open the printer driver setup window, select Custom Settings in Maintenance sheet, select the Prevent paper abrasion check box, and then click OK. 751 - Canon PIXMA MG3620 | User Manual - Page 752
Canon IJ Printer Utility. Check5 If intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Check the intensity setting in the printer driver - Canon PIXMA MG3620 | User Manual - Page 753
Open printer driver setup window. How to Open the Printer Driver Setup Window 3. Click Maintenance tab and Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and click OK. 5. Check message and click OK. • For Mac OS: 1. Make sure machine is turned on. 2. Open the Canon IJ - Canon PIXMA MG3620 | User Manual - Page 754
Paper Is Smudged Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much printing, ink - Canon PIXMA MG3620 | User Manual - Page 755
or the print setting. • This machine performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto the paper if the loaded paper is larger - Canon PIXMA MG3620 | User Manual - Page 756
Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Print nozzle check pattern and perform any necessary maintenance operations such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For - Canon PIXMA MG3620 | User Manual - Page 757
: Ink may have run out. Replace the FINE cartridge. Check3 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer. • For Windows: Aligning the Print Head Position - Canon PIXMA MG3620 | User Manual - Page 758
, close the paper output cover. If the problem is not resolved, remove the FINE cartridges and install them again. For more on installing the FINE cartridges, see Replacing a FINE Cartridge. Check3 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects - Canon PIXMA MG3620 | User Manual - Page 759
. • When you load the paper, place the print side facing DOWN and slide the paper guides to align with both sides of the paper. Loading Paper • When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray. Check3 Is paper too thick or curled? Media - Canon PIXMA MG3620 | User Manual - Page 760
◦ For Windows: Open the printer driver setup window, select Custom Settings in Maintenance sheet, select the Prevent paper double-feed check box, and then click OK. To open the printer driver setup window, see How to Open the Printer Driver Setup Window. ◦ For Mac OS: In the Canon IJ Printer Utility - Canon PIXMA MG3620 | User Manual - Page 761
Make sure the paper size setting is appropriate for automatic duplex printing. Check the paper size setting in the application software. Then, check the paper size setting in the printer driver. • For Windows: Check Page Size setting on Page Setup sheet in the printer driver setup window. • For Mac - Canon PIXMA MG3620 | User Manual - Page 762
driver setup window, clear Automatic check box on Page Setup sheet, and reprint. When performing manual duplex printing, note the following. • If you are printing three or more pages of a document with manual duplex printing, one side of each sheet is printed first. Turn over and reload the paper - Canon PIXMA MG3620 | User Manual - Page 763
? It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the machine is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the machine may pause temporarily. In either case - Canon PIXMA MG3620 | User Manual - Page 764
is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check3 Make sure machine has enough paper and ink. Check4 Make sure machine's Alarm lamp is not flashing. If the problem is not resolved, use the printer driver on your computer to execute printing and - Canon PIXMA MG3620 | User Manual - Page 765
Scanning Problems (Windows) Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages 765 - Canon PIXMA MG3620 | User Manual - Page 766
ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image - Canon PIXMA MG3620 | User Manual - Page 767
Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Restart the computer. 767 - Canon PIXMA MG3620 | User Manual - Page 768
is installed. If not installed, install MP Drivers from the Setup CD-ROM or the web page. Check 2 Select your scanner or printer on the application's menu. Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note • The operation may - Canon PIXMA MG3620 | User Manual - Page 769
computer. Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 5 Make sure that MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or the web page. Check 6 Select your scanner or printer - Canon PIXMA MG3620 | User Manual - Page 770
Cannot Scan Multiple Originals at One Time Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually. 770 - Canon PIXMA MG3620 | User Manual - Page 771
Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Multiple item scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually. 771 - Canon PIXMA MG3620 | User Manual - Page 772
resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Settings" for your model from Home of the Online Manual for details. Check 3 In IJ Scan Utility, deselect the Correct slanted text document - Canon PIXMA MG3620 | User Manual - Page 773
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again. Resolution 773 - Canon PIXMA MG3620 | User Manual - Page 774
during Scanning Check 1 Restart the computer, reduce the output resolution in ScanGear (scanner driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again - Canon PIXMA MG3620 | User Manual - Page 775
Scanner Does Not Work after Upgrading Windows Check Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ Scan Utility. Step 1: Uninstall MP Drivers. Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to delete MP Drivers. - Canon PIXMA MG3620 | User Manual - Page 776
Step 3: Reinstall MP Drivers and IJ Scan Utility. Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page. 776 - Canon PIXMA MG3620 | User Manual - Page 777
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. 777 - Canon PIXMA MG3620 | User Manual - Page 778
Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 778 - Canon PIXMA MG3620 | User Manual - Page 779
ON. Refer to "Image Settings" for your model from Home of the Online Manual for details. Note • If moire appears when you scan a digital print photo, take the above measures and scan again. Check 4 Check the monitor's color depth. Refer to Help of Windows or the monitor's manual for details on how - Canon PIXMA MG3620 | User Manual - Page 780
Advanced Mode tab of ScanGear, set Image Adjustment in Image Settings to None. Refer to "Image Settings" for your model from Home of the Online Manual for details. • On the Color Settings tab in the Preferences dialog box of ScanGear, set Color Matching. Refer to "Color Settings Tab" for your model - Canon PIXMA MG3620 | User Manual - Page 781
Is Surrounded by Extra White Areas Check Specify the scan area. Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are - Canon PIXMA MG3620 | User Manual - Page 782
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) 782 - Canon PIXMA MG3620 | User Manual - Page 783
Original Is Placed Correctly, but the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box 783 - Canon PIXMA MG3620 | User Manual - Page 784
application's manual for details. If you have any questions, contact the manufacturer of the application. Note • You cannot reduce the image size in Paint. To reduce the display size, open the images in an application. Check 2 Change the resolution setting in ScanGear (scanner driver) and scan again - Canon PIXMA MG3620 | User Manual - Page 785
Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client 785 - Canon PIXMA MG3620 | User Manual - Page 786
Check that the e-mail client's MAPI is enabled. Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e-mail. 786 - Canon PIXMA MG3620 | User Manual - Page 787
◦ Check the scanner status. ◦ Restart the scanner. ◦ Restart the computer, then try again. ◦ Reinstall MP Drivers. A scanner driver supporting this software is not installed. Install it and try again. • Reinstall MP Drivers from the Setup CD-ROM or the web page. Cannot complete the scan. The disk - Canon PIXMA MG3620 | User Manual - Page 788
244 You do not have the required privileges to access the specified folder. • Grant access permission to the specified folder. 788 - Canon PIXMA MG3620 | User Manual - Page 789
157 Error Message Error in scanner. Turn off scanner and follow instructions in User's Guide. Scanner driver will be closed. Solution • Make sure that your scanner or printer and the computer are connected correctly. • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web - Canon PIXMA MG3620 | User Manual - Page 790
or corrupted, or settings are • Delete MP Drivers, then reinstall MP incorrect. Drivers from the Setup CD-ROM or Try the installation again. the web page. Scanner driver will be closed. Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to - Canon PIXMA MG3620 | User Manual - Page 791
to use with IJ Network Scanner Selector EX. Refer to "Network Scan Settings" for the setting procedure. 208 IJ Network Scanner Selector cannot be found. Reinstall scanner driver. Scanner driver will be closed. • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web page - Canon PIXMA MG3620 | User Manual - Page 792
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB Printer Status Monitor Not Displayed (Windows) 792 - Canon PIXMA MG3620 | User Manual - Page 793
. Check2 Make sure power plug is securely connected to machine, and then turn it back on. Check3 Unplug machine, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 793 - Canon PIXMA MG3620 | User Manual - Page 794
to turn off automatically: Open the printer driver setup window and in Auto Power in Maintenance sheet, select Disable for Auto Power Off. • If you are using a Mac OS and if you do not want the machine to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu - Canon PIXMA MG3620 | User Manual - Page 795
but printing or scanning speed may slow down due to the communication speed. Check Check following to make sure your system environment supports Hi-Speed USB connection. • Does the USB port on your computer support Hi-Speed USB connection? • Does the USB cable or the USB hub support Hi-Speed USB - Canon PIXMA MG3620 | User Manual - Page 796
is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the machine. Check3 Do not start IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running. Check5 Make sure Enable bidirectional support is selected in Ports sheet - Canon PIXMA MG3620 | User Manual - Page 797
Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected - Canon PIXMA MG3620 | User Manual - Page 798
Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Uninstalling IJ Network Tool 798 - Canon PIXMA MG3620 | User Manual - Page 799
Drivers For Windows: For Mac OS: For Windows: • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 8.1 or Windows 8, select Explorer icon in Taskbar on Desktop, and then select Computer - Canon PIXMA MG3620 | User Manual - Page 800
Printer Connection Screen/Connect Cable Screen • Other cases: Reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD - Canon PIXMA MG3620 | User Manual - Page 801
instructions to install Easy-WebPrint EX. • Internet access is required to install or download Easy-WebPrint EX. Check2 Is Canon supports EasyWebPrint EX. • Is it installed on the computer with proper system requirements? • Did you start it using a compatible version of Internet Explorer? Visit Canon - Canon PIXMA MG3620 | User Manual - Page 802
your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with wireless LAN connection. The machine is - Canon PIXMA MG3620 | User Manual - Page 803
Network Tool from your computer, follow these steps. For Windows: For Mac OS: For Windows: Important • Even if IJ Network Tool is uninstalled, you can still use a network to print or scan from the computer. However, you cannot use the network to change the network settings. • Log into a user account - Canon PIXMA MG3620 | User Manual - Page 804
1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Tool, and then drag Canon IJ Network Tool icon into Trash. 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from - Canon PIXMA MG3620 | User Manual - Page 805
Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device 805 - Canon PIXMA MG3620 | User Manual - Page 806
of paper or paper does not feed. Paper size in print settings and size of loaded paper do not match. 3 flashes Paper output tray is closed. Paper is jammed in paper output slot. Paper is jammed near transport unit. Paper is jammed during automatic duplex printing. 4 flashes FINE cartridge is - Canon PIXMA MG3620 | User Manual - Page 807
data cannot be printed. Ink may have run out. Ink cartridge cannot be recognized. FINE cartridge cannot be recognized. Ink has run out. Machine cannot detect paper size. Machine has detected that paper has been fed aligned to one side. 1890 1310 4103 4100 1686 1684 1682 1688 2103 2102 Support Code - Canon PIXMA MG3620 | User Manual - Page 808
• For Mac OS: * The screen differs depending on the OS you are using. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears. 808 - Canon PIXMA MG3620 | User Manual - Page 809
) Other Error Messages (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS) Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the - Canon PIXMA MG3620 | User Manual - Page 810
machine. • If setting is incorrect: Reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing does not start even though the machine is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8.1 or Windows 8, select My Printer on Start - Canon PIXMA MG3620 | User Manual - Page 811
following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. Check5 When machine is connected to your computer with a USB cable, check device status from your computer. Follow the procedure below to check the device status - Canon PIXMA MG3620 | User Manual - Page 812
printing again once the current job is complete. Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows) If the Inkjet Printer/Scanner the next survey. To send the information automatically, see Changing confirmation screen setting:. • If you do not agree to participate in - Canon PIXMA MG3620 | User Manual - Page 813
starting up software. This dialog box appears when administrative rights are required to perform a task. If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you - Canon PIXMA MG3620 | User Manual - Page 814
Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner - Canon PIXMA MG3620 | User Manual - Page 815
and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey - Canon PIXMA MG3620 | User Manual - Page 816
display of your PictBridge (Wireless LAN) compliant device to stop printing. Remove the jammed paper, load new paper, press the Color button or the Black on the machine, and then try printing again. "Printer cover open" Close the paper output cover on the machine. "No print head" Check the number - Canon PIXMA MG3620 | User Manual - Page 817
error. An Error Occurs "No ink"/"Ink cassette Check the number of how many Printer error" An error requiring servicing may have occurred. Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service - Canon PIXMA MG3620 | User Manual - Page 818
Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy - Canon PIXMA MG3620 | User Manual - Page 819
an error number, and appears along with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response. Support Code Appears on Computer Screen • 1000 to 1ZZZ 1003 1200 1202 1250 1300 1303 1304 1310 1401 1403 1485 1486 1487 - Canon PIXMA MG3620 | User Manual - Page 820
For paper jam support codes, see also List of Support Code for Error (Paper Jams). 820 - Canon PIXMA MG3620 | User Manual - Page 821
Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper - Canon PIXMA MG3620 | User Manual - Page 822
the jammed paper from the paper output slot, remove the paper from inside the machine. Paper Is Jammed inside Machine 2. Reload the paper and press machine's Black or Color button. The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam - Canon PIXMA MG3620 | User Manual - Page 823
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the machine. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 823 - Canon PIXMA MG3620 | User Manual - Page 824
printing before you turn off the machine. 1. Turn off machine and unplug it. 2. Stand machine up on its right side. If you can see the jammed paper at the front tray, stand the machine with the front tray open lever to open transport unit. Support the machine with your hand so that it does not - Canon PIXMA MG3620 | User Manual - Page 825
5. Pull out jammed paper slowly. Support the machine with your hand so that it does not fall over as you pull out the jammed paper. Note • If the paper is rolled up and difficult to remove, pull out the edge of the paper first. • If you cannot remove the jammed paper from the transport unit, close - Canon PIXMA MG3620 | User Manual - Page 826
7. Plug machine back in and turn it back on. 8. Reload paper. All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 826 - Canon PIXMA MG3620 | User Manual - Page 827
see the jammed paper at the front tray. Pulling the paper out forcibly from the front tray may damage the machine. 2. Reload the paper and press machine's Black or Color button. If you were not able to remove the paper in step 1: Follow the instructions below to remove the paper from the transport - Canon PIXMA MG3620 | User Manual - Page 828
that it does not fall over when you open or close the transport unit. 5. Pull out jammed paper slowly. Support the machine with your hand so that it does not fall over as you pull out the jammed paper. Note • If the paper is rolled up and difficult to remove, pull out the edge of the - Canon PIXMA MG3620 | User Manual - Page 829
unit, return the printer to its original position right away. 7. Plug machine back in and turn it back on. 8. Reload paper. All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair - Canon PIXMA MG3620 | User Manual - Page 830
inside Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to - Canon PIXMA MG3620 | User Manual - Page 831
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. 6. Make sure all jammed paper is removed. 831 - Canon PIXMA MG3620 | User Manual - Page 832
jam message appears on your computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the machine. Check the machine again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service - Canon PIXMA MG3620 | User Manual - Page 833
Other Cases Check the following: Check1 Is anything blocking paper output slot? Check2 Is paper curled? Load the paper after correcting its curl. 833 - Canon PIXMA MG3620 | User Manual - Page 834
1003 Cause Machine is out of paper or paper does not feed. What to Do Reload the paper and press machine's Black or Color button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray. 834 - Canon PIXMA MG3620 | User Manual - Page 835
1200 Cause Paper output cover is open. What to Do Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge. 835 - Canon PIXMA MG3620 | User Manual - Page 836
1202 Cause Paper output cover is open. What to Do Close the paper output cover. 836 - Canon PIXMA MG3620 | User Manual - Page 837
1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing. 837 - Canon PIXMA MG3620 | User Manual - Page 838
1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the Black or Color button to eject the paper and restart printing from the front of - Canon PIXMA MG3620 | User Manual - Page 839
1401 Cause FINE cartridge is not installed. What to Do Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 839 - Canon PIXMA MG3620 | User Manual - Page 840
1403 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 840 - Canon PIXMA MG3620 | User Manual - Page 841
1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button. 841 - Canon PIXMA MG3620 | User Manual - Page 842
1486 Cause FINE cartridge is not installed in correct position. What to Do Make sure each FINE cartridge is installed in the correct position. 842 - Canon PIXMA MG3620 | User Manual - Page 843
1487 Cause FINE cartridge is not installed in correct position. What to Do Make sure each FINE cartridge is installed in the correct position. 843 - Canon PIXMA MG3620 | User Manual - Page 844
1682 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 844 - Canon PIXMA MG3620 | User Manual - Page 845
1684 Cause The ink cartridge cannot be recognized. What to Do Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button. 845 - Canon PIXMA MG3620 | User Manual - Page 846
, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. 846 - Canon PIXMA MG3620 | User Manual - Page 847
properly. What to Do Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to make sure the FINE cartridges are installed properly. After that, close the paper output cover. If the error is not resolved, remove the FINE cartridges and install them again. 847 - Canon PIXMA MG3620 | User Manual - Page 848
out. What to Do Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for - Canon PIXMA MG3620 | User Manual - Page 849
1702 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 849 - Canon PIXMA MG3620 | User Manual - Page 850
1703 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 850 - Canon PIXMA MG3620 | User Manual - Page 851
1704 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 851 - Canon PIXMA MG3620 | User Manual - Page 852
1705 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 852 - Canon PIXMA MG3620 | User Manual - Page 853
1712 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 853 - Canon PIXMA MG3620 | User Manual - Page 854
1713 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 854 - Canon PIXMA MG3620 | User Manual - Page 855
1714 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 855 - Canon PIXMA MG3620 | User Manual - Page 856
1715 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. 856 - Canon PIXMA MG3620 | User Manual - Page 857
cover and make sure the protective material and tape have been removed from the FINE cartridge holder. If the protective material or tape is still there, remove it and close the paper output cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. 857 - Canon PIXMA MG3620 | User Manual - Page 858
2100 Cause Paper size in print settings and size of loaded paper do not match. What to Do Check the print settings and the loaded paper, load paper of the correct size, and then press the machine's Black or Color button. To cancel printing, press the machine's Stop button. 858 - Canon PIXMA MG3620 | User Manual - Page 859
2101 Cause Paper size in print settings and size of loaded paper do not match. What to Do Check the print settings and the loaded paper, load paper of the correct size, and then press the machine's Black or Color button. To cancel printing, press the machine's Stop button. 859 - Canon PIXMA MG3620 | User Manual - Page 860
2102 Cause Machine has detected that paper has been fed aligned to one side. What to Do Load the paper into the center of the front tray and slide the paper guides to align with the both edges of the paper stack. Press the machine's Black or Color button. 860 - Canon PIXMA MG3620 | User Manual - Page 861
still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI. Note • Depending on the type of paper, the machine may not detect the paper width. • If the paper output cover is opened while printing is in progress - Canon PIXMA MG3620 | User Manual - Page 862
2900 Cause Scanning print head alignment sheet failed. What to Do Press the machine's Black or Color button. Check the following points, perform automatic print head alignment again. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make - Canon PIXMA MG3620 | User Manual - Page 863
sheet on platen glass. Place the printed side down and align the mark alignment mark . in the upper left corner of the sheet with the 2. Slowly close the document cover and press machine's Black or Color button. The machine starts scanning the print head alignment sheet, and automatically adjusts - Canon PIXMA MG3620 | User Manual - Page 864
3402 Cause Machine could not make copies because its memory is full. What to Do Press the machine's Black or Color button. Wait a while and retry copying. 864 - Canon PIXMA MG3620 | User Manual - Page 865
3403 Cause Machine could not make copies because its memory is full. What to Do Press the machine's Black or Color button. Wait a while and retry copying. 865 - Canon PIXMA MG3620 | User Manual - Page 866
3405 Cause Machine could not make copies because its memory is full. What to Do Press the machine's Black or Color button. Wait a while and retry copying. 866 - Canon PIXMA MG3620 | User Manual - Page 867
to Do Press the machine's Black or Color button, and then follow the actions below. • Make sure that the original is placed on the platen glass. • Make sure that the original is set in the correct position and orientation. After carrying out the above actions, retry scanning or copying. If the error - Canon PIXMA MG3620 | User Manual - Page 868
4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon FINE cartridges are installed properly for all colors, and retry the printing. 868 - Canon PIXMA MG3620 | User Manual - Page 869
4103 Cause Cannot perform printing with current print settings. What to Do Press the machine's Stop button to cancel printing. Then change the print settings and retry printing. 869 - Canon PIXMA MG3620 | User Manual - Page 870
5011 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 870 - Canon PIXMA MG3620 | User Manual - Page 871
5012 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 871 - Canon PIXMA MG3620 | User Manual - Page 872
5050 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 872 - Canon PIXMA MG3620 | User Manual - Page 873
printing and turn off the machine. Check the following: • Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the FINE cartridges are properly installed. Open the paper output cover. When the head cover opens, push up the ink - Canon PIXMA MG3620 | User Manual - Page 874
5200 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 874 - Canon PIXMA MG3620 | User Manual - Page 875
5400 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 875 - Canon PIXMA MG3620 | User Manual - Page 876
5B02 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 876 - Canon PIXMA MG3620 | User Manual - Page 877
5B03 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 877 - Canon PIXMA MG3620 | User Manual - Page 878
5B04 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 878 - Canon PIXMA MG3620 | User Manual - Page 879
5B05 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 879 - Canon PIXMA MG3620 | User Manual - Page 880
5B12 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 880 - Canon PIXMA MG3620 | User Manual - Page 881
5B13 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 881 - Canon PIXMA MG3620 | User Manual - Page 882
5B14 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 882 - Canon PIXMA MG3620 | User Manual - Page 883
5B15 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 883 - Canon PIXMA MG3620 | User Manual - Page 884
6000 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 884 - Canon PIXMA MG3620 | User Manual - Page 885
6500 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 885 - Canon PIXMA MG3620 | User Manual - Page 886
6800 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 886 - Canon PIXMA MG3620 | User Manual - Page 887
6801 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 887 - Canon PIXMA MG3620 | User Manual - Page 888
6900 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 888 - Canon PIXMA MG3620 | User Manual - Page 889
6901 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 889 - Canon PIXMA MG3620 | User Manual - Page 890
6902 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 890 - Canon PIXMA MG3620 | User Manual - Page 891
6910 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 891 - Canon PIXMA MG3620 | User Manual - Page 892
6911 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 892 - Canon PIXMA MG3620 | User Manual - Page 893
6930 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 893 - Canon PIXMA MG3620 | User Manual - Page 894
6931 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 894 - Canon PIXMA MG3620 | User Manual - Page 895
6932 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 895 - Canon PIXMA MG3620 | User Manual - Page 896
6933 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 896 - Canon PIXMA MG3620 | User Manual - Page 897
6936 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 897 - Canon PIXMA MG3620 | User Manual - Page 898
6937 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 898 - Canon PIXMA MG3620 | User Manual - Page 899
6938 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 899 - Canon PIXMA MG3620 | User Manual - Page 900
6940 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 900 - Canon PIXMA MG3620 | User Manual - Page 901
6941 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 901 - Canon PIXMA MG3620 | User Manual - Page 902
6942 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 902 - Canon PIXMA MG3620 | User Manual - Page 903
6943 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 903 - Canon PIXMA MG3620 | User Manual - Page 904
6944 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 904 - Canon PIXMA MG3620 | User Manual - Page 905
6945 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 905 - Canon PIXMA MG3620 | User Manual - Page 906
6946 Cause Printer error has occurred. What to Do Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 906 - Canon PIXMA MG3620 | User Manual - Page 907
B202 Cause An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. 907 - Canon PIXMA MG3620 | User Manual - Page 908
B203 Cause An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. 908 - Canon PIXMA MG3620 | User Manual - Page 909
B204 Cause An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. 909 - Canon PIXMA MG3620 | User Manual - Page 910
B205 Cause An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. 910
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MG3600 series
Online Manual
Read Me First
Printer Functions
Overview
Printing
Copying
Scanning
Troubleshooting
English