Canon PIXMA MG3620 User Manual - Page 731
Cannot Communicate with Machine while It Is in Access Point Mode
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To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Check5 Make sure machine is not placed far away from wireless router. The wireless router is located indoors within the effective range for wireless communication. Locate the machine within 164 ft. / 50 m from the wireless router. Check6 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the machine and wireless router as necessary. Check7 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from the interference source as possible. Cannot Communicate with Machine while It Is in Access Point Mode If your smartphone/tablet cannot communicate with the machine in the access point mode, check the following. Check1 Make sure machine is turned on. Check2 Enable access point mode. Enable the access point mode following the procedure below. 1. Press and hold Wi-Fi button, and then release button when ON lamp flashes. 2. Press Black button, Color button, and then Wi-Fi button in this order. The ON lamp changed from flashing to lit and the access point mode is enabled. Check3 Check settings of your smartphone/tablet. Make sure your smartphone/tablet can use the wireless LAN. For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet. Check4 Have you selected machine as destination of your smartphone/tablet? Select the access point name (SSID) of the machine with your smartphone/tablet. Check5 Have you entered proper password specified for access point mode? If the security setting of the access point mode is enabled, you need to enter the password to connect your smartphone/tablet to the machine. Check6 Make sure machine is not too far away. 731